Kroger installs its new and exciting Scan, Bag, Go shopping technology in 18 operating divisions

Company to install innovative shopping technology at 400 stores in 2018

CINCINNATI, 2018-Feb-01 — /EPR Retail News/ — The Kroger Co. (NYSE: KR) announced today (Jan. 31, 2018) it will introduce its new and exciting Scan, Bag, Go shopping technology in 18 operating divisions, making the service available this year to customers at 400 stores.

“With every new product, service and technology integration, Kroger is redefining the customer experience and reimagining the store of the future,” said Chris Hjelm, Kroger’s executive vice president and chief information officer. “After testing Scan, Bag, Go in several locations, we are bringing this transformative technology to new stores across the country through Restock Kroger.”

Kroger’s in-house research and development team invented and built the Scan, Bag, Go technology. Scan, Bag, Go allows customers to use a wireless handheld scanner or the Scan, Bag, Go app on their personal device to scan and bag products as they shop for a quicker, seamless checkout experience.

Scan, Bag, Go helps to create a personalized experience for customers throughout their shopping trip, allowing them to view and download digital coupons, keep a running total of their order, and view the current week’s sales ad.

Scan, Bag, Go customers currently visit a store’s self-checkout area to provide payment. Customers will soon have the ability to provide payment directly through the app, allowing shoppers to exit the store even quicker.

“Many of our customers have adopted this convenient new technology and responded favorably to the seamless checkout experience,” Mr. Hjelm added. “Scan, Bag, Go is one more choice, like ClickList, that Kroger provides so customers can choose when and how they want to shop with us.”

By the end of the year, Scan, Bag, Go will be available at select locations in the following divisions: Atlanta; Central; Cincinnati; Columbus; Dallas; Delta; Dillons; Fred Meyer; Fry’s; Houston; King Soopers; Louisville; Michigan; Mid-Atlantic; Nashville; Ralphs; Smith’s; and QFC.

“The installation of Scan, Bag, Go is a collaboration between the Kroger operations and tech teams that allows us to accelerate the adoption of new technologies in our stores,” said Mary Ellen Adcock, Kroger’s group vice president of retail operations. “We are always excited to execute innovative ideas that benefit our customers’ shopping experiences.”

Scan, Bag, Go will be offered as an option alongside traditional checkout lanes staffed by friendly associates, self-checkout, online ordering, curbside pickup, and home delivery in select cities.

At The Kroger Co., we are dedicated to our purpose: to Feed the Human Spirit™. We are 453,000 associates who serve nearly nine million customers every day in 2,793 retail food stores under a variety of local banner names in 35 states and the District of Columbia. Our Family of Companies operates an expanding ClickList offering – a personalized order online service – in addition to 2,258 pharmacies, 783 convenience stores, 307 fine jewelry stores, 222 retail health clinics, 1,472 supermarket fuel centers and 38 food production plants in the United States. Our Company has been recognized as one of America’s most generous companies for our support of more than 100 Feeding America food bank partners, breast cancer research and awareness, the military and their families, and more than 145,000 community organizations including schools. As a leader in supplier diversity, we are a proud member of the Billion Dollar Roundtable.

SOURCE: The Kroger Co.

Kroger partners with Chase Pay to offer mobile payments for online and in-lane purchases

Redesigning grocery payment experience enables seamless transactions while delivering cost savings for the future

CINCINNATI, 2017-Dec-13 — /EPR Retail News/ — The Kroger Co. is teaming up with Chase Pay—the digital engagement wallet from JPMorgan Chase & Co.— to offer mobile payments starting with select retail markets and e-commerce programs in 2018.

Kroger’s payment solutions are a part of the company’s Restock Kroger Plan, the strategy to create shareholder value by redefining how America eats. One of the key strategic drivers is to expand partnerships to create customer value, which includes Kroger forming alliances to accelerate digital and e-commerce platforms.

“Technology is transforming our customers’ experiences and greatly influencing how we are reimagining the store of the future,” said Chris Hjelm, Kroger’s Chief Information Officer. “Mobile wallets enable a more seamless shopping experience for our customers and at the same time, can help us drive cost out of our business.”

“This is a significant win for our customers who now will be able to save time and money using Chase Pay at one of the top retailers in the country,” said Jennifer Roberts, Head of Digital Products at Chase. “Kroger is one of the places our customers shop the most, and it’s great to deliver more value to both a key partner and our customers.”

Through the partnership, Chase’s 65 million customers will have an opportunity to use Chase Pay at Kroger for online and in-lane purchases.

For more information about The Kroger Co., visit www.TheKrogerCo.com.

For more information about Chase Pay, visit www.ChasePay.com.

About Kroger 
At The Kroger Co., we are dedicated to our purpose: to Feed the Human Spirit™. We are 453,000 associates who serve nearly nine million customers every day in 2,793 retail food stores under a variety of local banner names in 35 states and the District of Columbia. Our Family of Companies operates an expanding ClickList offering – a personalized order online service – in addition to 2,258 pharmacies, 783 convenience stores, 307 fine jewelry stores, 222 retail health clinics, 1,472 supermarket fuel centers and 38 food production plants in the United States. Our Company has been recognized as one of America’s most generous companies for our support of more than 100 Feeding America food bank partners, breast cancer research and awareness, the military and their families, and more than 145,000 community organizations including schools. As a leader in supplier diversity, we are a proud member of the Billion Dollar Roundtable.

About Chase 
Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $2.6 trillion and operations worldwide. Chase serves nearly half of America’s households with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Customers can choose how and where they want to bank: 5,300 branches, 16,000 ATMs, mobile, online and by phone. For more information, go to Chase.com.

Contact:

513/782-3300

SOURCE: The Kroger Co.

Kroger expands its cloud computing portfolio with Google Cloud Platform

CINCINNATI, 2017-Nov-10 — /EPR Retail News/ — The Kroger Co. (NYSE: KR) today (Nov. 8, 2017) announced its cloud computing portfolio is expanding with Google Cloud Platform (GCP).

“The adoption of Google Cloud Platform signals our commitment to positioning Kroger as an industry leader for digital programs such as ship-to-home and home delivery,” said Chris Hjelm, Kroger’s Chief Information Officer. “Kroger Technology has been working to accelerate our ability to deliver our business the tools and technology-enabled services that support growth as outlined in our Restock Kroger Plan. The expansion of our cloud computing portfolio will be a foundational cornerstone to current and future initiatives that will drive measurable business value by advancing Kroger’s ability to offer the digital and e-commerce services our customers want most.”

GCP’s portfolio of products, services and tools enables its customers to modernize their operations for today’s digital world. The addition of GCP provides a new pattern that will be available for Kroger and its subsidiaries. Kroger now operates agreements with Google, Microsoft and Pivotal. This portfolio brings a new level of capability that will help Kroger Technology accelerate delivery of new technology-based innovations to better serve customers and to grow the business.

To manage the portfolio, Kroger is creating a cloud enablement team. This talent will focus on different aspects of cloud computing: product management; private and public cloud engineering and operations; cloud architecture; code infrastructure; automation; and security architecture. This team will be comprised of specialized talent, including Kroger Technology associates and external recruits. For more information about Kroger Technology and available career opportunities, visit its job profiles page.

In 2016, Computerworld named Kroger Technology as one of the “100 best places to work in IT.”

At The Kroger Co., we are dedicated to our purpose: to Feed the Human SpiritTM. We are 450,000 associates who serve nearly nine million customers daily in 2,793 retail food stores under a variety of local banner names in 35 states and the District of Columbia. Our Family of Companies operates an expanding ClickList offering – a personalized order online service – in addition to 2,258 pharmacies, 783 convenience stores, 307 fine jewelry stores, 222 retail health clinics, 1,472 supermarket fuel centers and 38 food production plants in the United States. Our Company has been recognized as one of America’s most generous companies for our support of more than 100 Feeding America food bank partners, breast cancer research and awareness, the military and their families, and more than 145,000 community organizations including schools. As a leader in supplier diversity, we are a proud member of the Billion Dollar Roundtable.

Contact:

(Cincinnati and Dayton, Ohio; northern Kentucky, southeastern Indiana)
Patty Leesemann
513-782-8745
patty.leesemann@kroger.com

SOURCE: The Kroger Co.

Kroger Technology made Computerworld’s Top 100 Best Places to Work in IT list for 2016

Launches New Recruiting Website: www.kroger.com/livekt/

CINCINNATI, 2016-Jun-14 — /EPR Retail News/ — The Kroger Co. (NYSE: KR) today announced that Kroger Technology has been named to Computerworld’s Top 100 Best Places to Work in IT for 2016.  This is the first time Kroger’s technology department has been named to this annual list. Kroger ranks #45 among large organizations.

Also today, Kroger Technology also launched a new website, www.kroger.com/livekt/, designed to connect with and recruit top talent from around the world to join the growing and innovative company.

“We are thrilled that Kroger Technology has been named one of Computerworld’s Best Places to Work,” said Rodney McMullen, Kroger’s chairman and CEO. “One of the things that makes Kroger Technology such a great place to work is that it provides an opportunity to directly improve the lives of more than 8.5 million customers every day – whether they are ordering online, visiting our stores, or engaging with our mobile app.”

Kroger Technology employs nearly 2500 associates and contractors throughout the United States and around the globe. Kroger Technology is responsible for industry-leading new tools like ClickList – Kroger’s order online, pick up at the store service, mobile app innovations like personalized shopping lists and store maps to locate products, and money-saving digital coupons powered by the company’s proprietary technology and personalization platforms.

“The Computerworld Best Places to Work in IT recognition emphasizes the welcoming, innovative culture we strive for,” said Chris Hjelm, Kroger’s executive vice president and CIO. “Kroger Technology is committed to exceeding customer expectations, investing in quality, and creating innovative solutions that are changing the way we connect with customers.”

Mr. Hjelm was named to the list of Computerworld Premier 100 Technology Leaders for 2016.

The Best Places to Work in Information Technology (IT) list is an annual ranking of the top 100 work environments for technology professionals by IDG’s Computerworld. The list is compiled based on a comprehensive questionnaire regarding company offerings in categories such as benefits, career development, training and retention. In addition, Computerworld conducts extensive surveys of IT workers, and their responses factor heavily in determining the rankings. More information is available at: www.computerworld.com/category/bestplaces2016.

Every day, the Kroger Family of Companies makes a difference in the lives of eight and a half million customers and 431,000 associates who shop or serve in 2,778 retail food stores under a variety of local banner names in 35 states and the District of Columbia. Kroger and its subsidiaries operate an expanding ClickList offering – a personalized, order online, pick up at the store service – in addition to our 2,231 pharmacies, 784 convenience stores, 323 fine jewelry stores, 1,387 supermarket fuel centers and 38 food production plants in the United States. Kroger is recognized as one of America’s most generous companies for its support of more than 100 Feeding America food bank partners, breast cancer research and awareness, the military and their families, and more than 145,000 community organizations including schools. A leader in supplier diversity, Kroger is a proud member of the Billion Dollar Roundtable.

SOURCE The Kroger Co.