Carphone Warehouse research: Brits are replacing more and more traditional holiday staples with phones

  • As using phones abroad becomes cheaper, mobiles are becoming our go-to guide to foreign destinations
  • But roaming confusion still reigns with more than three out of five Brits unsure about where they can ‘roam like home’

London, 2017-Aug-02 — /EPR Retail News/ — Brits travelling abroad are increasingly lightening their luggage load by replacing their travel guidebooks with their mobile phones, new research by Carphone Warehouse revealed today (01 Aug 2017). The study also shows that printed boarding passes and complicated fold-out paper maps may soon be for the chopping block thanks to our increasing confidence in using our phones abroad.

The research, carried out on behalf of the UK’s largest independent mobile phone retailer to mark the launch of its interactive roaming map, shows that as a nation we’re replacing more and more traditional holiday staples with our phones. Traditional cameras have already seen their influence wane, with more than 50% of respondents surveyed stating that their phone is their go-to photography tool on holiday, while 45% eschew printed maps for guided directions on their mobiles.

But it’s the rise of apps, review sites and reduced roaming charges that are behind the latest changes to our travel habits, with more than one in five of us now flashing our phones at airports instead of fishing out printed boarding cards. And once they arrive abroad, more than 30% are turning to their phones as the primary source of researching things to do on sites like TripAdvisor, as well as using their phone to place bookings at hotels and restaurants.

Carphone Warehouse’s research shows that it’s not all sun, sea, sand and simplicity when we’re using our phones abroad. 68% of those surveyed feel they do not fully understand the roaming legislation or how it affects their network, despite mobile networks being obligated to contact their customers and explain the new charges.

“As a nation we’re relying more and more on our mobile phones abroad, replacing traditional travel tools like maps, boarding passes and travel guides,“ said Dean Kramer, Marketing Director for Carphone Warehouse. “So it’s more important than ever that customers are given full information on how much using their phone costs when travelling. We’re proud to continue to provide honest, impartial advice – like our new roaming map – and we call on all mobile networks to do their upmost to spread the word.”

To help make roaming in Europe easier than ever, Carphone Warehouse has created a network roaming map at to help confused Brits see where their mobile provider lets them ‘roam like home’ and highlight the different destinations each network covers.

For more information, please visit

Notes to editors

The survey of 1,000 UK adults who own a smartphone and go on holiday abroad was carried out by OnePoll between 21 and 24 July.

About Dixons Carphone

Dixons Carphone plc is Europe’s leading specialist electrical and telecommunications retailer and services company, employing over 41,000 people in nine countries. Focused on helping customers navigate the connected world, Dixons Carphone offers a comprehensive range of electrical and mobile products, connectivity and expert after-sales services from the Geek Squad and Team Knowhow.

Dixons Carphone’s primary brands include Carphone Warehouse and CurrysPCWorld in the UK & Ireland, Elkjøp, Elkjøp Phonehouse, Elgiganten, Elgiganten Phone House, Gigantti and Lefdal in the Nordic countries, Kotsovolos in Greece, Dixons Travel in a number of UK airports as well as Dublin and Oslo. Our key service brands include Team Knowhow in the UK, Ireland and the Nordics, and Geek Squad in the UK & Ireland.

Business-to-business (B2B) services are provided through Connected World Services, CurrysPCWorld Business and Carphone Warehouse Business. Connected World Services aims to leverage the Group’s existing expertise, operating processes and technology to provide a range of services to businesses.

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Source: Dixons Carphone

Carphone Warehouse Has Revealed The Variety Of Gifts Available From The Retailer This Christmas

Carphone Warehouse, the UK’s largest independent mobile phone retailer, has revealed the full range of products that will available for shoppers this Christmas.

An extensive range of handsets, laptops and accessories will be on offer from theCarphone Warehouse including the new Nokia N96. Updated from the N95, this slider phone boasts 16GB of memory, allowing plenty of space for multimedia applications, and a 5 megapixel camera.

Also available this Christmas is the Sony Ericsson C905 Inca, the latest handset to offer an eight mega pixel camera that features auto focus, face detection, red eye reduction and both a Xenon and photo flash. As well as the camera, this handset also has in built GPS, 2G of expandable memory and 3G capabilities.

The new Nokia 6600 Slide is also set to be a popular choice of handset this Christmas, offering a sleek look and the latest technology. This Nokia comes with music playing capabilities and a camera as well as the unique addition of a built in accelerometer, which allows users to do things like activate the time on the display or silence inbound calls simply by tapping on the phone twice.

The T-Mobile G1 is available from the Carphone Warehouse this festive season too, allowing users to do almost anything online such as viewing YouTube videos, search on Google, shop online or check e-mail. This handset comes pre-loaded with Google Maps, Google Mail, Google Talk and GPS and is updated automatically via the always-on internet connection.

Smartphones such as the Blackberry Bold and the Samsung Omnia are also available, offering users the chance to download videos and music, take high quality pictures and use applications to meet both business and leisure needs.

As well as the variety of handsets on offer from the Carphone Warehouse this Christmas, the mobile phone retailer also has a range of laptops and accessories available including the Webbook, a lightweight and portable laptop with a 10.2 inch screen that runs on either Linux or Windows XP and offering integrated Wi-Fi, web browser, 3 USB ports and 80GB of hard disk space. Bluetooth headsets utilising the latest technology and the brand new Flip video camcorders, which allow video footage to be uploaded almost instantly to the web, will also be on sale this Christmas.

A wide range gift ideas for technology aficionados is available at the Carphone Warehouse this Christmas with laptops, handsets, accessories and gadgets available to suit any needs.

About The Carphone Warehouse
The Carphone Warehouse is Europe’s leading independent retailer of mobile phones and services, with over 2,400 stores in 9 countries. Over the past 5 years, The Carphone Warehouse has built up a significant Telecoms business, which already contributes half of the Group’s revenue and is set to be a major driver of future profitable growth.

Via EPR Network
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Carphone Warehouse Has Announced It Will Be Offering The Ground-Breaking Nokia Comes With Music Service Exclusively On Pay As You Go

The Carphone Warehouse has announced that it will be offering the ground-breaking Nokia Comes With Music service exclusively on Pay As You Go, with a range of Nokia 5310 XpressMusic handsets this autumn. This unique service is set to revolutionise the music industry, allowing music lovers nationwide a year’s free unlimited access to millions of tracks from the entire Nokia Music Storecatalogue. Songs from a range of great artists – past, present and future – will be offered to subscribers for a one-off cost and to make the service even more attractive, the downloaded tracks can be kept on the users handset or PC forever – for no additional fee.

The Nokia 5310 will be available with the unique Comes With Music service for a one-off cost exclusively from over 805 Carphone Warehouse stores and online. Furthermore, the handset will also be available with eight colour variants, exclusively at The Carphone Warehouse, ensuring that all customers are catered for.

A collaboration with Warner Music, Universal Music Group International and Sony BMG Entertainment will give consumers instant access to a diverse array of international artists’ material, from Iron Maiden to Hot Chip. This exceptional offering enables users to access over two million tracks from the extensive Nokia Music Store catalogue. Songs can be simply downloaded to either a PC or mobile phone, meaning music lovers nationwide will never be stuck without something new to listen to.

Once the year is complete, customers can keep all of their music, without having to worry about it disappearing when their subscription is over. There are also a number of attractive options to continue downloading new music: users will be able to continue to purchase additional tracks from the Nokia Music Store or upgrade to a new Nokia Comes With Music device and continue to add to their music collection from the Comes with Music online catalogue.

Andrew Harrison, UK CEO of The Carphone Warehouse said: “Nokia Comes with Music is one of the most compelling digital music offerings ever introduced and we expect it to be the big gift for Christmas 2008. It is a fantastic service that brings music lovers unlimited access to a huge catalogue of songs that are theirs to keep forever. We know how much our customers love music and we hope to make ‘music millionaires’ of people everywhere thanks to the vast number of songs that ‘Comes With Music’ has to offer.”

About The Carphone Warehouse
The Carphone Warehouse is Europe’s leading independent retailer of mobile phones and services, with over 2,400 stores in 9 countries. Over the past 5 years, The Carphone Warehouse has built up a significant Telecoms business, which already contributes half of the Group’s revenue and is set to be a major driver of future profitable growth.

Via EPR Network
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