Storevolution™ program introduces new technologies throughout the consumer journey
DÜSSELDORF, GERMANY, 2018-Feb-22 — /EPR Retail News/ — At EuroCIS, the leading trade fair for retail technology, Diebold Nixdorf (NYSE: DBD) – the world leader in driving connected commerce – will present state-of-the-art technologies that enable intuitive journeys for shoppers across all channels and optimize the in-store experience. As part of its Storevolution™ consumer-centric approach, the company will showcase solutions for the future of shopping from February 27 to March 1 at Stand C26 in Hall 9.
Today’s retailers must be able to implement new touchpoints and technological applications quickly. This is where Diebold Nixdorf’s Storevolution™ program comes in: Customer centricity, store digitalization and high connectivity form the cornerstones of future-oriented retailing. A store-as-a-service offer that ensures technologies from various providers are supplied quickly and operated reliably can secure a retailer’s long-term success. For this reason, Diebold Nixdorf will place its focus at EuroCIS on innovations that cover all the processes along the customer journey.
- In terms of implementing new customer journeys: “Scan & Go” is an option enabling consumers to use a mobile scanner to scan their goods themselves and pay for them at a self-service terminal when they leave the store. The advantage: All scanned items can conveniently be placed directly in a bag while shopping. Diebold Nixdorf supports this form of self-scanning with its new software solution Vynamic™ Mobile Shopper as well as with mobile hand-held scanners available in the stores. For consumers who want to use their own smartphone as a scanner, Diebold Nixdorf offers the Vynamic Mobile Shopper app, which enables customers to use their smartphones to scan items themselves. With “Pick, Pack & Pay,” Diebold Nixdorf introduces a consumer journey that makes it possible to quickly register items while not having to scan them. The use of RFID tags on the product or NFC tags that have been integrated into the shelf or electronic shelf labels allows the data of each item in the whole shopping basket to be digitally registered and forwarded to a payment station. At the station, customers then pay electronically or with cash, at which point they are given a receipt imprinted with a barcode that enables them to open an exit gate to depart the store.
- The new, cloud-based software-as-a-service solution Vynamic Engage lays the foundation for cross-channel promotions and real-time campaigns that improve the shopping experience at every touchpoint. By capturing, combining and analyzing customer data, Vynamic Engage generates comprehensive customer profiles, enables retailers to personally address customers on the basis of earlier shopping patterns, promotes customer loyalty and ultimately creates higher revenues.
- Diebold Nixdorf is also showcasing its proven BEETLE POS portfolio, including the BEETLE /iSCAN eXpress Hybrid – a checkout solution the customer or the cashier can operate. An additional monitor and a customer-facing scanner make it easy to switch between staff-operated and self-service mode depending on customer traffic, the number of items in the shopping basket and the availability of cashiers. Additionally, the BEETLE /iSCAN EASY SCO allows customers to scan items and pay for them either electronically or with cash. New features include the integrated recycling modules for coins and banknotes that automate cash handling. Together with a note recycler located in the store’s cash office, these modules lay the foundation for automated banknote processing. Diebold Nixdorf is also showcasing two new all-in-one BEETLE /iPOS systems and has extended its portfolio to include a new payment solution based on a 6″ tablet that can be used anywhere in the store.
- For its new generation of reverse vending systems, Diebold Nixdorf offers its customers CONCENTRATE (CONtrol CENter of TRAnsaction iTEms) – a modern fleet-management tool that condenses a variety of operational data into meaningful graphics and statistics. This enables store managers to monitor the status and performance of all installed systems through a Web interface both from their office and on the go. “In the digital age, consumers expect a personalized, networked and convenient shopping experience,” says Mark Brewer, senior vice president and managing director, Global Retail at Diebold Nixdorf. “Diebold Nixdorf’s software suite, extensive automation solutions, and services geared specifically to retail processes, help retail companies create better, sustainable customer experiences.”
About Diebold Nixdorf
Diebold Nixdorf, Incorporated (NYSE: DBD) is a world leader in enabling connected commerce for millions of consumers each day across the financial and retail industries. Its software-defined solutions bridge the physical and digital worlds of cash and consumer transactions conveniently, securely and efficiently. As an innovation partner for nearly all of the world’s top 100 financial institutions and a majority of the top 25 global retailers, Diebold Nixdorf delivers unparalleled services and technology that are essential to evolve in an ‘always on’ and changing consumer landscape.
Diebold Nixdorf has a presence in more than 130 countries with approximately 23,000 employees worldwide. The organization maintains corporate offices in North Canton, Ohio, USA and Paderborn, Germany. Shares are traded on the New York and Frankfurt Stock Exchanges under the symbol ‘DBD’. Visit www.DieboldNixdorf.com for more information.
Media Relations – Germany
Phone: +49 5251 693 5211
Source: Diebold Nixdorf