Bell and Howell Announces 100th Retail Click-and-Collect Installation of Cleveron’s PackRobot in North America

Durham, North Carolina, USA, 2017-Nov-16 — /EPR Retail News/ — Bell and Howell announced today the 100th U.S. installation of the PackRobot, a 16-foot-tall automated package pickup system manufactured by Cleveron, a leading European developer of click-and-collect self-service pickup technology.

The PackRobot allows customers to pick up their online order in a matter of seconds. Once items are ready for pickup, the customer is sent an email or text notification with a code. They then simply walk up to the PackRobot when it is most convenient for them, scan their code and retrieve their order. This simplified approach to online order pickup reduces the time it takes a consumer to retrieve an online order from 15 minutes or more to less than 15 seconds.

“By turning to the autonomous self-service pickup model, leading retailers are setting themselves apart from e-retailers by utilizing their physical stores as micro-distribution centers,” said Ramesh Ratan, Ph.D., Bell and Howell’s CEO. “By adding Cleveron’s PackRobot and additional smart-locker technology to their stores, these retailers are enhancing their customers’ overall shopping experiences by saving time with the convenience of coming into a store to pick up their orders in seconds.”

Bell and Howell and Cleveron first announced their partnership in September of 2015, with the first PackRobot being launched in the U.S. in March of 2016. Bell and Howell has since deployed Cleveron’s PackRobot at more than 100 retail locations in 2017, with plans to scale to nearly 1,000 additional units in 2018. Bell and Howell is the exclusive North American distributor of Cleveron products, and is responsible for installation, remote monitoring and ongoing maintenance, and providing unique insights used to further enhance the customer’s shopping experience.

“It’s exciting to see the PackRobot having such tremendous success in the North American market,” said Arno Kütt, Cleveron founder and chairman. “By leveraging IoT robotics-based technologies, our customers are now able to deliver the kind of convenient and rewarding click-and-collect experience that online shoppers are beginning to appreciate and even expect.”

Visit https://bellhowell.net/en-US/Products-Solutions/Solutions/PackRobot-for-Retail for more information on the PackRobot, or contact Bell and Howell at +1 919-767-4401 for more details.

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About Bell and Howell

Bell and Howell is shaping the future of communications and commerce. We deliver innovative service and technology solutions that enrich customer communications and fulfillment for the world’s largest finance, industry and public sector enterprises. Our software and hardware streamlines high-volume, high-integrity production of customer communications and products, maximizes postal discounts, and monetizes every customer touchpoint. Our service organization is among the most sophisticated in the world for production workflow, automation and industrial mechatronics. Headquartered in Research Triangle Park, North Carolina, with offices around the world, Bell and Howell is the trusted partner to thousands of organizations globally. For additional information, visit www.bellhowell.net.

About Cleveron

Cleveron is the world’s innovation leader in developing click-and-collect parcel pickup technology. Cleveron’s products help omnichannel retailers to automate online order delivery in the physical stores (buy online, pickup in store concept). Using groundbreaking robotics and IoT solutions, Cleveron aims to set a new standard in parcel self-service pickup and return experience for shoppers. The company’s solutions are used by leading retailers and logistics companies in the U.S. as well as Europe. For more information, visit www.cleveron.eu.

 

Media Contacts

For Bell and Howell

Glenn Gillen, APR
S&A Communications
919-377-9552
ggillen@sacommunications.com

For Cleveron
Katre Tammjõe

Marketing Specialist
katre.tammjoe@cleveron.eu

Diebold Nixdorf introduces Vynamic™ the first software suite built to power connected commerce

NORTH CANTON, Ohio, 2017-Oct-26 — /EPR Retail News/ — Diebold Nixdorf (NYSE: DBD), a leader in driving connected commerce, is introducing Vynamic™, the first software suite built to power the ongoing transformation in the financial services and retail industries. Unlike traditional software suites available today (23 October 2017), Vynamic breaks down channel silos to enable next generation business agility and seamless consumer experiences by integrating solutions spanning mobile devices, branches, automated teller machines, kiosks, point-of-sale terminals and stores. With a shared analytic and transaction engine, the Vynamic platform can generate new insights to enhance operations across any channel – putting consumer preferences, not the technology, at the heart of the experience.

Today, businesses are facing market pressures such as open banking, shifting regulation and payments innovation. The Vynamic suite’s open API architecture is built to eliminate the traditional focus on internal silos and enable tomorrow’s interconnected partnerships between financial institutions, retailers and payments providers. As these industries move toward a collaborative business model, Vynamic software will drive secure, seamless and personalized consumer journeys – across channels and across industries — through these new, uncharted ecosystems.

“The industries we serve are moving beyond simple interactions. Diebold Nixdorf’s Vynamic software suite uses insight and personalization to turn transactions into meaningful connections,” says Alan Kerr, Diebold Nixdorf senior vice president, software. “The Vynamic software suite breaks down traditional channel silos and enables a new era of seamless experience and business agility. Vynamic has the ability to fundamentally accelerate digital transformation and redefine consumer centricity.”

The company will showcase its latest software-driven technologies in booth #1343 at Money20/20 on Oct. 22-25 in Las Vegas.

  • Mobile Apps for the Real World: Being agile in digital innovation is a critical competitive differentiator for financial and retail players. Diebold Nixdorf will showcase its latest mobile solutions, Vynamic Mobile Banking and Vynamic Mobile Retail, which enable businesses to better engage with consumers and adapt to new industry trends. As the first to deliver built-in channel integration capabilities, Vynamic Mobile Banking enables all connection points to be smarter – changing consumer interactions by delivering real-time personalization and engagement.
  • Advanced Data Analytics: Diebold Nixdorf’s latest data analytics platform, Vynamic Insights, enables businesses to make intuitive, predictive and adaptive data-driven decisions. Vynamic Insights also delivers a holistic view of the consumer journey across multiple touchpoints to enable personalized experiences by understanding behaviors such as consumer adoption of new technologies and usage patterns.
  • Software-Driven Conceptual Technologies: Demonstrating market-leading capabilities at the intersection of the physical and digital worlds, visitors to Diebold Nixdorf’s booth will see Vynamic brought to life through the company’s latest conceptual platform, Fusion. The concept seamlessly creates tailored consumer experiences across retail and banking including: cryptocurrency exchange, ecommerce locker, secure storage, kiosk, self-checkout terminal and automated teller machine.

About Diebold Nixdorf
Diebold Nixdorf, Incorporated (NYSE: DBD) is a world leader in enabling connected commerce for millions of consumers each day across the financial and retail industries. Its software-defined solutions bridge the physical and digital worlds of cash and consumer transactions conveniently, securely and efficiently. As an innovation partner for nearly all of the world’s top 100 financial institutions and a majority of the top 25 global retailers, Diebold Nixdorf delivers unparalleled services and technology that are essential to evolve in an ‘always on’ and changing consumer landscape.

Diebold Nixdorf has a presence in more than 130 countries with approximately 24,000 employees worldwide. The organization is headquartered in North Canton, Ohio, USA and Paderborn, Germany. Shares are traded on the New York and Frankfurt Stock Exchanges under the symbol ‘DBD’. Visit www.DieboldNixdorf.com for more information.

Media Relations:

Renee Murphy
+1-330-490-4964
renee.murphy@dieboldnixdorf.com,

Investor Relations:

Steve Viroste
+1-330-490-6319
steve.virost

SOURCE: Diebold Nixdorf

Diebold Nixdorf introduces new innovative banking concept to advance the future of connected commerce

Diebold Nixdorf introduces new innovative banking concept to advance the future of connected commerce

 

NORTH CANTON, Ohio, 2017-Apr-06 — /EPR Retail News/ — Diebold Nixdorf (NYSE: DBD) is introducing a new, innovative banking concept, Essence, that features a sleek, modern design and user interface to advance the future of connected commerce. Powered by software-driven interactions, the intuitive multi-touch functionalities that consumers have come to expect from smartphones and tablets, such as swipe, scroll and smart zoom, enhance and modernize everyday consumer banking transactions.

Driven by a design philosophy that places the user experience at the core, the Essence Concept features:

  • Clean design: A seamless profile, antimicrobial glass touchscreen display and enhanced user interface combine to deliver the future of consumer transactions.
  • Increased security: In addition to the encrypted touchscreen PIN entry and NFC authentication option, the magnetic stripe card reader found on traditional ATMs has been replaced with an EMV chip card reader to authenticate the consumer and eliminate the risk of card skimming.
  • Endless possibilities:  An array of customizable colors and designs and electronic receipt capabilities provides consumers a glimpse into the future with this modern concept.
  • Miniaturized footprint: By eliminating the traditional magnetic stripe card reader, receipt printer and PIN pad, the concept meets the needs of busy, technology-minded consumers and the compact, through-the-wall design fits in busy environments without compromising valuable space.

“Our latest concept delivers the future of consumer transactions by reimagining what the self-service channel looks like,” said Richard Harris, Diebold Nixdorf vice president, design and new technology incubation. “Diebold Nixdorf is uniquely positioned to connect physical and digital channels and guide financial institutions and retailers into the future of connected commerce.”

About Diebold Nixdorf

Diebold Nixdorf, Incorporated (NYSE: DBD) is a world leader in enabling connected commerce for millions of consumers each day across the financial and retail industries. Its software-defined solutions bridge the physical and digital worlds of cash and consumer transactions conveniently, securely and efficiently. As an innovation partner for nearly all of the world’s top 100 financial institutions and a majority of the top 25 global retailers, Diebold Nixdorf delivers unparalleled services and technology that are essential to evolve in an ‘always on’ and changing consumer landscape.

Diebold Nixdorf has a presence in more than 130 countries with approximately 25,000 employees worldwide. The organization maintains corporate offices in North Canton, Ohio, USA and Paderborn, Germany. Shares are traded on the New York and Frankfurt Stock Exchanges under the symbol ‘DBD’. Visit www.DieboldNixdorf.com for more information.

Media Relations:
Renee Murphy
+1-330-490-5825
renee.murphy@dieboldnixdorf.com,

Investor Relations:
Steve Virostek
+1-330-490-6319
steve.virostek@dieboldnixdorf.com

SOURCE: Diebold Nixdorf

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ShopChat Launches World’s 1st Shopping Keyboard; Rakuten Funding

ShopChat Launches World’s First Shopping Keyboard & Raises Funding from Rakuten

ShopChat attracts 100,000 beta users by combining two of the most popular mobile activities,chatting and shopping, into a new chat commerce platform, an alternative to struggling shopping bots

SAN FRANCISCO, Calif., 2017-Mar-16 — /EPR Retail News/ — Message commerce startup ShopChat today emerged from stealth mode with the unveiling of the world’s first mobile shopping keyboard. ShopChat lets people share and shop their favorite brands, such as Sephora, Guess and Foot Locker right from their smartphone keyboards. The company also announced that global e-commerce giant Rakuten (Tokyo: 4755) led the company’s $1.25MM funding round. Top angel investors from Silicon Valley and Europe also participated in the round.

ShopChat combines two of the most popular mobile activities, chatting and shopping, into one seamless experience. ShopChat lets people share products with their friends and family to get instant reactions and shop directly from chat. Already attracting 100,000 users, the beta version has generated strong user enthusiasm and high engagement – over 32% of users share a product with a friend in a session.

The ShopChat shopping keyboard is now available to the public for free from the iOS App Store, for all major messengers, and is launching on Google Play soon.

Two versions of ShopChat are available, one focused on consumers and one for whitelabel partnerships leveraging ShopChat’s API.

Investing in the Post-App Era: Funding and Partnership with Rakuten and Viber

ShopChat’s pioneering approach to message commerce convinced e-commerce giant Rakuten to lead the company’s $1.25MM round of funding. Rakuten is already a global player in e-commerce and is a major force in messaging through their 2014 acquisition of message network Viber. As part of the strategic investment and partnership, ShopChat now powers Viber’s recently announced message commerce to its massive user base.

“We stand at the convergence of messaging and shopping, and ShopChat is developing the right platform to perfect the shopping experience within instant messaging. The investment in ShopChat brings us closer to our vision of Viber as an ecosystem, providing our users with more capabilities to manage their communications simply and securely.” said Djamel Agaoua, Viber CEO.

ShopChat as Native Chat Commerce

Existing mobile commerce solutions are not easily adapted to messaging. Users must switch away from chat and choose between using individual apps or slow mobile websites. And most apps are uninstalled after a few uses. Mobile websites suffer from slow load times and navigation issues. ShopChat solves these problems by giving people a chat first shopping solution that’s fun and easy to use without ever changing apps. ShopChat works on major messenger apps including Apple iMessage, Facebook Messenger, Viber, Whatsapp, WeChat, Google Chat, Kik Messenger, Tango, Line and others.

Succeeds Where Shopping Bots Are Failing

People spend more time on messaging apps than any other category of apps, but chat commerce is barely developed. Shopping bots were heralded as the future of message commerce, but despite large investments in shopping bots by Facebook and others, people remain unmoved by the experience of chatting with a robot. ShopChat invents a better chat commerce experience by letting people share with those that matter to them: friends and family.

“No one really wants to talk to a computer, any more than they want to talk to a voice response system. That’s been the problem with shopping bots. What people really want is a better way to share products with friends, and to be able to buy right from chat, where they are already spending most of their time.” said Zephrin Lasker, CEO and Co-Founder of ShopChat. “ShopChat makes it easy for people to share products with friends and shop together, and see a broad selection of products instantly as they browse without having to leave their chat app.”

Opportunity for Brands

ShopChat launches with a select number of pilot brands including Sephora, Foot Locker, Guess and others chosen by ShopChat’s users. ShopChat users are primarily female with the largest and most active group of users under 24 years old. The company is constantly expanding its brand offerings, using a mix of algorithmic and social graph data to evaluate, optimize and select new brands and products. Brands looking to sign up should contact brands@shopchat.com.

How It Works

ShopChat’s patent-pending technology works inside existing messaging apps, just like emoji or other third party keyboards Bitmoji or Swiftkey. Users install ShopChat once, and it then works on all their messaging apps automatically. This simplicity, combined with the fact that most people use more than one messaging app, makes using ShopChat powerful and easy.

About ShopChat

ShopChat’s mission is to make mobile commerce as easy as chatting with friends. The company is based in San Francisco and was founded by proven entrepreneur technologists with experience at Amazon, PayPal, Twitter, Techstars, Pivotal Labs, and Pandora. To learn more, please visit www.shopchat.com.

Int’l Trade: Series of high quality China-Europe block train video stories launched by BON Cloud

bon_cloud-telefriuli_broadcast_facilities_europawire_sep_13_2016

BEIJING, 2016-Sep-16 — /EPR Retail News/ — The biggest story coming out of China today is the launching of the Silk Road on Rails: China-Europe block trains that carry goods across the globe. The proposal to establish China-Europe railroads surprised even the most experienced of rail industry players, yet thousands of trains now traverse these tracks annually.

Telefriuli SpA, the Italian broadcaster, exclusively aired the video series across Italy’s northeastern regions of Friuli Venezia and Eastern Veneto during the first week of September 2016. Telefriuli SpA was set up in 1974 in the North East of Italy. With more than 40 years of history it is also the region’s longest-running broadcast channel.

Today, as certified by Auditel, Telefriuli is by far the most-watched broadcaster in Friuli Venezia Giulia and in Eastern Veneto, and offers its viewers a rich schedule ranging from information to entertainment.

Of the videos. Telefruili Director, Daniele Paroni, said “I think it is crucial for Europe and for China to have a “physical” link which allows more and more narrow and intense social and economic relations between these two global players. In the videos there was a brilliant comparison between the silk road and the rail which links China and Europe.”

The China-Europe rail route is the longest in the world covering almost 10,000 kilometres in total.

Referring to BON Cloud, the producer and distributor of the China-Europe block train video series, Ms Paroni continued, “Telefriuli wants to retrace Marco Polo’s steps, showing to our audience the brilliant productions [BON Cloud is] sending us which also helps to connect Central-Southern Europe with China. Now that we have established this important relationship – BON Cloud and Telefriuli – we really want to continue this journey together, to enable us to achieve mutual satisfaction and knowledge.”

The first block train left Zhengzhou for Hamburg on July 18th, 2013, connecting people along the Silk Road and shortening the distance between continents. The 12-day, six-country journey posed challenges: would European companies welcome the new trade route? Would the cargo be secure? Would the project even be practical?

The trans-Eurasia rail trip began as a once-a-month event but China soon realized it required partners to make it successful. With partners on board, Hamburg became the forerunner. The German port city now serves as both a departure and destination point for the China-Europe block trains.

This project has lowered the cost of transportation significantly and commerce is thriving. There is no doubt about the initiative’s acceptance. The service currently transports goods several times a week from China, the Republic of Korea and Japan, as well as European countries such as Germany, Italy, Poland, France and Spain. With the growing success of the initiative, the development of additional European destinations is in the pipeline.

SOURCE: EuropaWire

Intershop Commerce Suite ranked number three in Gartner’s ‘Critical Capabilities for Digital Commerce’ report

Jena, Germany, 2016-Jul-14 — /EPR Retail News/ — Intershop has been recognized for its ability to meet leading-edge market requirements in the newly published ‘Critical Capabilities for Digital Commerce’ by Gartner for its Commerce Suite. The document evaluated 19 vendors’ digital commerce platforms using 14 critical product capabilities and five use cases to assist IT leaders and those responsible for digital commerce in their platform selection. Intershop Commerce Suite was ranked number three for all use cases.

Gartner’s assessment of a platform’s critical capabilities and scoring was based on weighted averages from three sources: product capabilities as described by the vendor, Gartner client feedback and vendor reference customers. The Critical Capabilities research focused exclusively on assessing differentiated product and feature functionality. Vendors were evaluated on their products’ ability to provide appropriate functionality in five different, unique use case scenarios:

  • Complex, Diverse and Large Operations
  • Multiple Channels
  • Selling Globally
  • Selling to Consumers
  • Selling to Other Organizations

“Intershop is rated in the top three in all of the use cases. We feel the research clearly shows that our Commerce Suite is a great choice for organizations which want to fully leverage the potential of digital commerce” commented Jochen Wiechen, CEO of Intershop. “We are constantly working to improve and expand our platform to help our customers meet the fast changing demands and challenges of selling in a connected world. We are pleased that Gartner’s report has recognized us for the broad functionality we offer, including the now completely integrated order management capabilities of the Intershop Commerce Suite.”

Gartner evaluated the platforms against the following critical product capabilities:

  • Organization/Brand Complexity
  • Product Diversity
  • Product Management Breadth
  • Commerce Search
  • Multichannel
  • Mobility
  • Localization
  • Consumer Buyer Personalization
  • Corporate Buyer Personalization
  • Master Data Management (MDM)
  • Web Content Management (WCM)
  • Configure Price Quote (CPQ)
  • Order Management/Distributed Order Management (OM/DOM)
  • Payments

Gartner Disclaimer
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Intershop
Intershop Communications AG (founded in Germany 1992; Prime Standard: ISH2) is the leading independent provider of omni-channel commerce solutions. Intershop offers high-performance packaged software for internet sales, complemented by all necessary services. Intershop also acts as a business process outsourcing provider, covering all aspects of online retailing up to fulfillment. Around the globe more than 300 enterprise customers, including HP, BMW, Würth, and Deutsche Telekom run Intershop solutions. Intershop is headquartered in Jena, Germany, and has offices in the United States, Europe, Australia, and China. More information about Intershop can be found online at www.intershop.com.

This news release contains forward-looking statements regarding future events or the future financial and operational performance of Intershop. Actual events or performance may differ materially from those contained or implied in such forward-looking statements. Risks and uncertainties that could lead to such difference could include, among other things: Intershop’s limited operating history, the unpredictability of future revenues and expenses and potential fluctuations in revenues and operating results, significant dependence on large single customer deals, consumer trends, the level of competition, seasonality, risks related to electronic security, possible governmental regulation, and general economic conditions.

Contact:

Heide Rausch
Head of Corporate Communication
Phone: +49 3641 50-1000
Fax: +49 3641 50-1309

Source: Intershop

eBay partners with the International Trade Centre to help SMEs in developing countries become more competitive in global markets

San Jose, California, 2016-Jul-06 — /EPR Retail News/ — eBay has joined forces with the International Trade Centre (ITC) – a joint agency of the World Trade Organization and the United Nations — to help small and medium-sized enterprises (SMEs) in developing countries to take advantage of the opportunities offered by global digital commerce.

eBay’s Vice President for Greater Europe, Eben Sermon, and ITC Executive Director, Arancha González, announced the collaboration at the annual meeting of ITC’s Joint Advisory Group in Geneva on July 4, 2016.

With more than 162 million active users globally, and 900 million product listings, eBay’s marketplace provides a perfect match for export-ready companies supported by ITC’s e-Solutions program. The program provides training and advisory services to SMEs in developing countries to help them overcome barriers to trade and trade digitally.

ITC helps SMEs to become more competitive in global markets, contributing to sustainable economic development within the frameworks of the Aid-for-Trade agenda and the United Nations’ Global Goals for Sustainable Development.

Under the agreement, eBay’s marketplace will give these companies the opportunity to open ‘anchor stores’ on eBay – providing them with greater online visibility, and the chance to reach more customers.

SMEs participating in ITC’s e-Solutions program will also have access to eBay’s network of fulfillment centers, making logistics more cost-effective. And they’ll benefit from eBay’s cutting-edge e-commerce research, allowing them to leverage this knowledge and better position their offerings in selected target markets.

“Partnering with eBay is an important step in scaling up ITC’s e-Solutions program and will help us to continue to bring SMEs onto the digital highway,” Arancha González said.

“Together we will collaborate to provide tools and platforms to SMEs throughout the developing world to help them take advantage of the opportunities offered by the digital economy.”

eBay’s Vice President for Greater Europe, Eben Sermon added: “Collaborating with ITC allows eBay to connect with enterprises in developing countries that are currently absent from the world of e-commerce. It is a model for Connected Commerce that can contribute to better trade and economic growth where it is most needed, and it will open up a world of new products for our customers across the world.”

eBay will also provide training — to complement that offered by ITC – aimed at helping companies to optimize their product listings; providing insights into best practices in online promotion, and improving skills in analytics and inventory management.

Kick-starting the partnership, eBay and ITC — in collaboration with logistics company DHL — have organized an e-Commerce Caravan that is currently touring Switzerland.

In Geneva, from June 30 to July 5, entrepreneurs from Cote d’Ivoire, Ethiopia, Morocco, Rwanda, Senegal and Syria will be showcasing products that sold online. On July 6 and 7, the e-Commerce Caravan will be at eBay’s headquarters in Zurich.

Contact:
United States: press@ebay.com

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eBay partners with the International Trade Centre to help SMEs in developing countries become more competitive in global markets
eBay partners with the International Trade Centre to help SMEs in developing countries become more competitive in global markets

 

Source: Ebay