NCR announces integration with MONKEY™ the leading cloud-based software platform for takeout, delivery and catering service channels

NCR cloud-based infrastructure and APIs enable strategic integration of NCR Aloha point-of-sale and loyalty applications with MONKEY™ cloud based off-premise platform

Duluth, 2017-Nov-16 — /EPR Retail News/ — NCR Corporation (NYSE: NCR), a global leader in omni-channel solutions, has announced a strategic integration with MONKEY™, the leading cloud-based software platform created by MonkeyMedia Software for takeout, delivery and catering service channels. This integration enables NCR Aloha point-of-sale (POS) users to seamlessly manage orders placed through the MONKEY platform eliminating the need for extensive IT involvement.

According to Euromonitor International, food delivery is expecting to grow 51% from 2016 to 2021. Restaurants are quickly transforming their ordering channels to accelerate off-premise ordering and operations.  NCR’s cloud-based infrastructure and APIs make it easier for NCR and technology partners, like MonkeyMedia Software, to seamlessly integrate and enable innovative solutions that span channels and applications. MonkeyMedia is using an NCR ordering open API to integrate and inject orders directly into the NCR Aloha POS, reducing restaurant operators’ IT efforts and spend associated with bringing multiple ordering channels together in one ecosystem.

“On the Border is constantly seeking ways to effectively leverage technology to improve the overall guest experience,“ said Richard Wallace, senior director of information technology at On the Border. “The NCR Aloha POS and MonkeyMedia Software integration has enabled an improvement in operational efficiency while simplifying our catering operations for our restaurant team members. This represents a significant two-fold benefit for our brand.”

“The explosion of takeout, delivery and catering, combined with the swift adoption of mobile technology, has made off-premise a critical component to the future growth of many of the restaurant brands that we work with,” said Don Zimmerman, general manager of hospitality solutions at NCR. “The key is giving restaurants a platform that empowers them to easily add any channel they want while maintaining the same order flow management into the kitchen and consolidated reporting across all channels.”

MonkeyMedia Software’s flagship product MONKEY provides restaurant operators with full control over their takeout, delivery, and catering programs. With MONKEY, operators have access to a full suite of off-premise functionality, including unified multi-channel ordering (online, mobile and call center), CRM, case management, catering sales team and lead management, integrated accounting functionality to manage business-to-business accounts, catering order production management, and delivery dispatch management. The solution also provides an extensive reporting and analytics engine to help provide insights and drive off-premise sales.

“When we developed MonkeyMedia Software 20 years ago, our goal was to make takeout, delivery and catering easier to manage for our restaurant partners,” said Erle Dardick, CEO and founder of MonkeyMedia Software. “We think collaboration with omni-channel transformation leaders, like NCR, will change the way operators manage their off-premise business, making it as seamless as possible.”

“As a customer of both NCR and MonkeyMedia Software, we look forward to seeing the results of their combined capabilities,” said Randy White, vice president of retail information technology with FOCUS Brands. “This integration will make our off-premise business easier to execute and our systems more efficient as a result.”

About MonkeyMedia Software
Using the “5 Pillars of Successful Restaurant Takeout, Delivery, and Catering,” Catering Institute business framework, MonkeyMedia Software works closely with each brand’s executive team to drive strategic alignment, provide education for team members, and deploy the MONKEY platform.  MONKEY is the leading cloud-based software platform for takeout, delivery and catering service channels. Learn more at www.monkeymediasoftware.com

About NCR Corporation
NCR Corporation (NYSE: NCR) is a leader in omni-channel solutions, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across the financial, retail, hospitality, travel, telecom and technology industries. NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Duluth, Ga., with about 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries. NCR encourages investors to visit its website which is updated regularly with financial and other important information about NCR.

Website: www.ncr.com
Twitter: @NCRCorporation
Facebook: www.facebook.com/ncrcorp
LinkedIn: www.linkedin.com/company/ncr-corporation
YouTube: www.youtube.com/user/ncrcorporation

News Media Contacts:

Tim Henschel
NCR Public Relations
770.299.5100
tim.henschel@ncr.com

Source: NCR Corporation

NCR deploys omni-channel solutions to reinvent fan experience at Mercedes-Benz Stadium in Atlanta

Sets a new standard for sports and entertainment venues

Duluth, Ga., 2017-Sep-19 — /EPR Retail News/ — NCR Corporation (NYSE: NCR), a global leader in omni-channel solutions, today ( September 15, 2017 ) announced that it has successfully deployed solutions at Mercedes-Benz Stadium in Atlanta, home of the National Football League’s Atlanta Falcons and Major League Soccer’s Atlanta United FC. Creating a frictionless, engaging event experience that begins the moment a fan leaves their home was an important priority for AMB Sports & Entertainment (AMBSE), who operate the Atlanta Falcons, Atlanta United FC and Mercedes-Benz Stadium, and they turned to NCR for its expertise across all types of consumer touchpoints.

With the variety of sports and entertainment options that consumers have at home or at their favorite bar, it’s critical that teams and venue operators find ways to revitalize the in-stadium game day experience – and many are doing so through the use of technology.  From empowering fans to order from their seats or quickly get cash at an ATM to creating the ultimate in-suite service for those special occasions, NCR enables an omni-channel fan experience.

NCR’s expertise in transforming the fan experience at major global sporting venues such as SunTrust Park in Atlanta, Royal Arena in Copenhagen and FedExField in Landover, Maryland, will help AMBSE define and create a unique, engaging environment for visitors of the new stadium.

“NCR’s solutions put Mercedes-Benz Stadium at the forefront of venue technology by providing amazing flexibility, control and connectivity,” said Jared Miller, chief digital officer and senior vice president, analytics and technology, AMBSE. “By partnering with NCR, we will ensure our fans and guests will have an unparalleled interactive and engaging experience, helping to make Mercedes-Benz stadium the marquee sports and entertainment venue globally.”

“Today’s fans expect easy-to-use, reliable technology that increases the speed of service and enhances their in-stadium experience. With Atlanta’s new Mercedes-Benz Stadium, we delivered on this,” said Don Zimmerman, general manger & vice president Hospitality, NCR Corporation. “NCR is helping AMBSE to reinvent the fan experience, while allowing fans to stay closer to what’s happening on the field.”

Supporting the local community
As part of a unique partnership with AMBSE, the NCR Foundation will continue to support local nonprofits in the Westside neighborhoods surrounding the stadium, including The Boys & Girls Club and The Hollis Innovation Academy. By organizing volunteer events, NCR will help nonprofits build capacity and strengthen capabilities to better serve the Westside communities.

About NCR Corporation
NCR Corporation (NYSE: NCR) is a leader in omni-channel solutions, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier.

NCR is headquartered in Duluth, Ga., with over 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries. NCR encourages investors to visit its web site which is updated regularly with financial and other important information about NCR.

Website: www.ncr.com
Twitter: @NCRCorporation
Facebook: www.facebook.com/ncrcorp
LinkedIn: www.linkedin.com/company/ncr-corporation
YouTube: www.youtube.com/user/ncrcorporation

News Media Contact:
Tim Henschel
NCR
770.299.5100
tim.henschel@ncr.com

Source: NCR Corporation

DoorDash marketplace to be integrated to the NCR Aloha Platform-of-Sale

DoorDash integration with the industry-leading NCR Aloha POS will help improve store operations and reduce delivery times

DULUTH, Ga., 2017-Jul-28 — /EPR Retail News/ — NCR Corporation (NYSE: NCR), a global leader in omni-channel solutions, today (July 24, 2017) announced an agreement with DoorDash, an on-demand delivery platform operating in more than 500 cities nationwide, for the planned integration of the DoorDash marketplace to the NCR Aloha Platform-of-Sale (POS). The integration will allow restaurants to more efficiently receive and manage delivery orders placed through DoorDash, while helping to provide a better experience to DoorDash customers.

Integrating delivery orders directly into the POS will makes it easier for restaurants on DoorDash to manage their orders, increase accuracy and save time. DoorDash will leverage NCR’s API ecosystem to integrate its delivery marketplace to the NCR Aloha Platform, enabling automated order entry. The integration will be available to restaurants using NCR Aloha and DoorDash in the coming months.

“DoorDash is focused on providing an incredible merchant experience, and one reason restaurants choose to partner with us is because of the customizability of the platform,” said Tony Xu, CEO and co-founder of DoorDash. “Integrating DoorDash with NCR Aloha provides restaurants with another way to streamline their business and expand their off-premise business without requiring additional technology.”

DoorDash’s platform is used by the most top 100 national restaurant brands to power their on-demand delivery business, making them a natural fit for a partnership with NCR Aloha. In addition to their respective leadership in serving restaurants, NCR and DoorDash also share common customers in the retail sector. The opportunity created by this partnership and NCR’s omni-channel approach has the potential to create significant value for NCR, DoorDash, and their common customers.

“We are excited to hear of the integration efforts between Aloha POS and DoorDash.   Our partnership with both DoorDash and NCR will open up doors for P.F. Chang’s to deliver its made from scratch food to even more guests outside of our restaurant in a consistent and timely manner,” said Dwayne Chambers, chief marketing officer for P.F. Chang’s. “The integration between DoorDash and NCR will allow us to update our in-restaurant and delivery menus at the same time, on one platform. This helps us to realize a number of operational efficiencies and ensures that our diners can choose from the most updated menu items, whether they’re eating in our restaurant or dining in the comfort of their own home.”

“As restaurants add new ordering and delivery options to their business to drive growth, it’s critical to have technology in place that streamlines the ordering process and, operationally, treats every order the same, regardless of what channel it comes from,” said Don Zimmerman, vice president of hospitality solutions at NCR. “NCR is excited to extend this capability to our customers that leverage DoorDash’s innovative technology, enabling them to easily manage both delivery and in-house orders from start to finish.”

About DoorDash
DoorDash is a technology company that connects customers with their favorite local and national businesses in more than 500 cities across the United States and Canada. Founded in the summer of 2013, DoorDash empowers merchants to grow their businesses by offering on-demand delivery, data-driven insights, and better in-store efficiency, providing delightful experiences from door to door. By building the last mile delivery infrastructure for local cities, DoorDash is bringing communities closer, one doorstep at a time. Read more on the DoorDash blog or at http://www.doordash.com.

About NCR Corporation
NCR Corporation (NYSE: NCR) is a leader in omni-channel solutions, turning everyday interactions with businesses into exceptional experiences. With its software, hardware and portfolio of services, NCR enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier.

NCR is headquartered in Duluth, Ga., with over 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries. All other trademarks or registered trademarks are property of their respective owners.

NCR encourages investors to visit its website, which is updated regularly with financial and other important information about NCR.

Web site: www.ncr.com
Twitter: @NCRCorporation
Facebook: www.facebook.com/ncrcorp
LinkedIn: www.linkedin.com/company/ncr-corporation
YouTube: www.youtube.com/user/ncrcorporation

News Media Contacts:
NCR Corporation
Tim Henschel
770-299-5100
tim.henschel@ncr.com

DoorDash
Eitan Bencuya
415-255-5521
eitan@doordash.com

Source: NCR Corporation

Grubhub’s online ordering and delivery marketplace integrates with the NCR Aloha Platform-of-Sale

The integration of industry-leading NCR Aloha POS and Grubhub’s online ordering and delivery marketplace will make restaurant management easier, more efficient

DULUTH, Ga., 2017-Jul-28 — /EPR Retail News/ — NCR Corporation (NYSE: NCR), a global leader in omni-channel solutions, today (July 24, 2017) announced an agreement with Grubhub (NYSE: GRUB), the nation’s leading takeout marketplace, for the integration of Grubhub with the NCR Aloha Platform-of-Sale (POS). Restaurants that use Grubhub as an ordering channel will be able to manage orders from the core POS platform. Additionally, this solution will help restaurants make more efficient use of staff, save time on menu updates, consolidate financials, free up space on the crowded counter, and perhaps more importantly, generate more orders in their locations.

One of the challenges restaurants have when using online food delivery services is managing the flow of orders from multiple channels. Grubhub’s integration with the Aloha POS eliminates the need to use multiple devices to take orders, significantly reducing delays or mistakes in ordering and fulfilment. This means more time for staff to focus on what matters most: creating memorable moments and serving up delicious food.

“Our collaboration with NCR is an important step forward, as we continue innovating with technology to enhance the experience of our restaurant partners,” said Stan Chia, chief operating officer at Grubhub. “We frequently hear that restaurateurs are looking to create more efficiencies in their operations. By integrating with the Aloha POS, we will help our restaurant owners who use the platform spend less time on logistics and more time pleasing their diners with great food.”

“On the Border is constantly driving innovation in the ways in which we leverage technology to improve the guest experience,” said Jeff Dinard, chief information officer, On the Border.  “This integration will not only allow us to streamline operations for our restaurant team members, but will allow us to provide our Grubhub guests a faster and simpler way to enjoy On the Border at home.”

“The growth of order aggregation and delivery has exploded over the past 18 months as the evolution of omni-channel ordering continues in the restaurant industry,” said Don Zimmerman, vice president of hospitality solutions at NCR. “Direct integration into the POS is crucial for restaurants to manage multiple ordering channels, and we’re thrilled to collaborate with industry leader Grubhub to help operators across its comprehensive restaurant network capitalize on the potential from delivery.”

Point-of-sale integration is a top request from Grubhub’s restaurant partners and by partnering with NCR, the integration will make order management easier than ever for restaurants of all sizes. For more information about Grubhub’s POS solutions go to get.grubhub.com

To find takeout restaurants available in your area, check out Grubhub.com. If you are interested in becoming part of the Grubhub Delivery team, please visit driver.grubhub.com. To find out how your restaurant can join Grubhub, check out get.grubhub.com.  To learn more about Grubhub and its portfolio of brands, please visit newsroom.grubhub.com.

About Grubhub
Grubhub (NYSE: GRUB) is the nation’s leading online and mobile takeout food-ordering marketplace with the most comprehensive network of restaurant partners and largest active diner base. Dedicated to moving eating forward and connecting diners with the food they love from their favorite local restaurants, the company’s platforms and services strive to elevate food ordering through innovative restaurant technology, easy-to-use platforms and an improved delivery experience. Grubhub is proud to work with more than 55,000 restaurant partners in over 1,100 U.S. cities and London. The Grubhub portfolio of brands includes Grubhub, Seamless, AllMenus, and MenuPages.

About NCR Corporation
NCR Corporation (NYSE: NCR) is a leader in omni-channel solutions, turning everyday interactions with businesses into exceptional experiences. With its software, hardware and portfolio of services, NCR enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier.

NCR is headquartered in Duluth, Ga., with over 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries. All other trademarks or registered trademarks are property of their respective owners.

NCR encourages investors to visit its website, which is updated regularly with financial and other important information about NCR.

Web site: www.ncr.com
Twitter: @NCRCorporation
Facebook: www.facebook.com/ncrcorp
LinkedIn: www.linkedin.com/company/ncr-corporation
YouTube: www.youtube.com/user/ncrcorporation

News Media Contacts:
NCR Corporation
Tim Henschel
770-299-5100
Tim.Henschel@NCR.com

Grubhub
Katie Norris
press@grubhub.com

Source: NCR Corporation

Japanese Restaurant and Jazz venue, Yoshi’s selects NCR Corporation to transform their restaurant operations

Proven NCR mobile POS technology drives consumer convenience and business efficiency

DULUTH, Ga., 2017-Jun-07 — /EPR Retail News/ — When the Japanese Restaurant and Jazz venue, Yoshi’s, was looking for a way to increase their speed of service and customer satisfaction in their massive 17,000-square- foot location in the most efficient way, the management team turned to NCR Corporation (NYSE: NCR), a global leader in omni-channel solutions, for help with their restaurant operations transformation.

Located in the heart of the Bay Area, Yoshi’s is very comfortable, incorporating new state-of-the-art technology. Leveraging NCR’s reliable point-of-sale (POS) platform, they were able to install a mobile POS solution that enabled servers to take orders and payment directly at the table with direct transmission of the order information to the kitchen and bar printers. Once Yoshi’s deployed NCR Aloha Mobile –- an extension of Aloha POS on mobile devices that can run on either consumer-grade or built-for purpose technology — everything changed.  Yoshi’s made the operational changes needed to optimize the kitchen work load, dramatically speed customer service, reshape their dining room and empower their servers to provide top-of-the-line service using NCR Aloha Mobile running on 26 NCR Orderman7 mobile devices.

“The handheld technology more than doubles the amount of tables that our servers can handle, making their jobs easier and more efficient than ever before,” said Hal Campos, the general manager for Yoshi’s. “The speed and reliability of NCR’s technology creates a unique and smooth customer experience, allowing servers to be more attentive to each table.”

To compete in today’s restaurant industry, companies are constantly looking for ways to eliminate server transit time while providing a unique experience for customers. By fine tuning ordering systems, restaurants can increase customer engagement while increasing the efficiency of their staff.

“As the leader in hospitality technology, we want to make everyday easier for restaurant operators with the best possible software solutions for their business to help increase revenues and bottom line results,” said Don Zimmerman, general manager at NCR Hospitality. “NCR’s handheld devices are builtfor purpose, and improve operational performance. We have the capability to help our customers quickly incorporate this one-of-a-kind technology into their businesses, enhancing the customer experience while meeting business development goals.”

Yoshi’s began in 1972 as a small sushi bar and over the last 40 years has built itself into one of the world’s most respected jazz venues. Today, Yoshi’s is an award-winning 310-seat live performance venue with a state-of-the-art sound system and design, in the heart of Oakland’s Jack London Square and is known for its spectacular service and great entertainment.

About NCR Corporation
NCR Corporation (NYSE: NCR) is a leader in omni-channel solutions, turning everyday interactions with businesses into exceptional experiences. With its software, hardware and portfolio of services, NCR enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier.

NCR is headquartered in Duluth, Ga., with over 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries. All other trademarks or registered trademarks are property of their respective owners.

NCR encourages investors to visit its website, which is updated regularly with financial and other important information about NCR, at investor.ncr.com.

Web site: www.ncr.com
Twitter: @NCRCorporation
Facebook: www.facebook.com/ncrcorp
LinkedIn: www.linkedin.com/company/ncr-corporation
YouTube: www.youtube.com/user/ncrcorporation

Media Contact:
NCR Corporation
Tim Henschel, 770-299-5100
tim.henschel@ncr.com

Source: NCR Corporation

NCR becomes technology partner for BOKA Restaurant Group

Reliability of NCR’s solutions make them the obvious choice for BOKA Restaurant Group

DULUTH, Ga., 2017-May-31 — /EPR Retail News/ — When two restaurant industry connoisseurs came together to open their own restaurant in Chicago, they knew they needed a reliable technology partner to get them off the ground. NCR Corporation (NYSE: NCR), a global leader in omni-channel solutions, was the obvious choice to help establish their restaurants with great restaurant technology solutions and excellent service. Since opening their first restaurant in 2003, BOKA Restaurant Group Owners, Kevin Boehm and Rob Katz have used the NCR Aloha platform-of-sale (POS) to streamline operations across their growing, top-ranking restaurants and expect to continue their partnership for years to come.

Before coming together to start BOKA, Boehm knew at a young age he was destined to be in the restaurant business. After dropping out of University of Illinois, he saved enough money as a server to open his first restaurant in 1992, while Katz was a finance guru with experience operating multiple bars and nightclubs. When the two decided to open a restaurant together they had the industry experience to know what they needed technologically to make them successful. The obvious choice was NCR’s advanced suite of restaurant technology solutions. BOKA Restaurant Group has been using NCR Aloha since its inception to provide quick service, excellent food and an exceptional dining experience for their customers.

As one of the nation’s top restaurant groups, BOKA places high importance on top-rated chefs and excellent restaurant design. The return on those investments is a massive flow of customer traffic, which is why they need to provide their employees with reliable technology that allows them to be efficient and precise.

“We wouldn’t use any technology other than NCR’s. We rationalize the investment based on the time saved alone. Providing a quick, efficient and customized experience for each of our guests is worth everything in this business,” said BOKA Restaurant Group Co-founder Rob Katz.

“The NCR Aloha software brings everything together so that food just flies out of the kitchen in harmony. Servers can communicate with the kitchen in a way that optimizes the dining experience for our guests, allowing us to provide great food and exceptional service,” said BOKA Restaurant Group Co-founder Kevin Boehm. “NCR is the best at what they do and we wouldn’t want to work with anyone else.”

“BOKA’s award-winning chefs and employees need reliable and efficient technology to effectively meet their needs, and they can count on NCR’s solutions to deliver,” said Don Zimmerman, general manager at NCR Hospitality. “We are proud to have been their partner from the start, providing the technological solutions that have allowed them to reach the level of success that they have today.”

BOKA Group now includes 13 restaurants in the Chicago, Ill. area and was a James Beard Foundation Award finalist for Outstanding Restauranteur in 2016. NCR is their exclusive partner for restaurant solutions.

About NCR Corporation
NCR Corporation (NYSE: NCR) is a leader in omni-channel solutions, turning everyday interactions with businesses into exceptional experiences. With its software, hardware and portfolio of services, NCR enables more than 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier.

NCR is headquartered in Duluth, Ga., with over 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries. All other trademarks or registered trademarks are property of their respective owners.

NCR encourages investors to visit its website, which is updated regularly with financial and other important information about NCR.

Web site: www.ncr.com
Twitter: @NCRCorporation
Facebook: www.facebook.com/ncrcorp
LinkedIn: www.linkedin.com/company/ncr-corporation
YouTube: www.youtube.com/user/ncrcorporation

Source: NCR Corporation

Italian restaurant Spoleto implements mobile ordering solution from NCR

Proven NCR cloud-based restaurant technology solutions enable Spoleto to drive consumer convenience, loyalty and efficiency

DULUTH, Ga., 2017-May-23 — /EPR Retail News/ — NCR Corporation (NCR: NYSE), a global leader in omni-channel solutions, today (May 22, 2017) announced that Spoleto USA, a fast-casual Italian restaurant that combines the speed of quick service with the sophistication of gourmet-quality food, has turned to NCR for its cloud solution that allows customers to place mobile orders, pay directly from their smartphone and jump the queue in store all from a mobile app. Designed to create a simple ordering and rewards experience, the app’s features include a mobile ordering system, mobile pay, and a digital loyalty card to keep track of rewards.

Since implementing the mobile ordering solution, the order-to-service cycle runs more quickly, enabling Spoleto to serve guests faster and shorten restaurant wait times leading to improved guest experience and service. With locations on and near college campuses in Florida and California, Spoleto needed a unique way for students and young professionals to easily interact with their brand using a digital platform.

“The partnership with NCR continues to drive the digital platforms of our brand.  They are finding innovative and integrated solutions that will allow us to scale nationwide with the most advanced digital strategies, including our new Spoleto app,” said John Velasquez President & CEO of Spoleto USA.

Spoleto was already using NCR Aloha platform-of-sale software and chose to extend its omni-channel consumer engagement capabilities using the NCR Engage Mobile platform, easily adding the ability for Spoleto customers to order their favorite dishes ahead of time, bypass the long lunch lines and earn great rewards while they do it. Spoleto chose this option because it delivered one complete solution that captures and manages transactional data, order information and loyalty rewards across both physical and digital channels.

In a matter of weeks leveraging NCR’s reliable cloud-based infrastructure, Spoleto was up and running with a fully-branded, mobile app experience that includes order ahead, loyalty, stored value capabilities. Marking the occasion with a launch party in Orlando, they quickly rolled the app out to all locations.

“We are excited by the possibilities we now have to significantly shorten lines at our restaurants, give our guests convenience and drive additional revenue for our brand” said Luis Pestonit, IT manager for Spoleto.

“Giving your customers a way to engage with you through digital platforms, especially on mobile devices, is no longer an option for restaurants – it’s now table stakes,” adds Don Zimmerman, general manager at NCR Hospitality. “That means restaurants need to be fast to market with a seamless brand experience giving their customers a path to order, pay, earn and redeem rewards and give their feedback effortlessly. We have the capability to help our customers quickly enable this type of experience with minimum development time and I.T. resource allocation, giving restaurants of all sizes the capability to remain competitive and relevant and extend their brand presence outside the four walls of their restaurant.”

Spoleto combines the speed of fresh-casual service with the sophistication of an Italian restaurant and gourmet-quality food. It is currently in the process of positioning the brand for franchising and anticipates granting franchise territories later in 2017.

About Spoleto
Spoleto combines the speed of fresh-casual service with the sophistication of an Italian restaurant and gourmet-quality food. Spoleto offers a seasonal menu based on the availability of fresh local products and an endless number of guest-selected food combinations. A choice of 30 authentic Italian-inspired toppings gives everyone a chance to create meals that inspire their palate. Guests can craft a pasta dish, flatbread or salad and interact with our chefs to experiment with a variety of fresh ingredients in Spoleto’s open kitchen.

About NCR Corporation
NCR Corporation (NYSE: NCR) is a leader in omni-channel solutions, turning everyday interactions with businesses into exceptional experiences. With its software, hardware and portfolio of services, NCR enables more than 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier.

NCR is headquartered in Duluth, Ga., with over 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries. All other trademarks or registered trademarks are property of their respective owners.

NCR encourages investors to visit its website, which is updated regularly with financial and other important information about NCR.

Web site: www.ncr.com
Twitter: @NCRCorporation
Facebook: www.facebook.com/ncrcorp
LinkedIn: www.linkedin.com/company/ncr-corporation
YouTube: www.youtube.com/user/ncrcorporation

Contact:
Tim Henschel
770-299-5100
tim.henschel@ncr.com

Source: NCR Corporation

NCR to showcase its latest restaurant technology innovation at the National Restaurant Association show in Chicago

Global technology company to demonstrate solutions that help restaurants transform their operations and build connected experiences

DULUTH, Ga., 2017-May-19 — /EPR Retail News/ — NCR Corporation (NYSE: NCR) will focus on ‘the connected experience’, for restaurants of all types and sizes at the upcoming National Restaurant Association (NRA) show in Chicago where the company will showcase the latest in restaurant technology innovation. Show attendees can experience NCR’s exhibition of software, hardware and solutions at Booth #6229 at the tradeshow, which is being held in Chicago at McCormick Place on May 20-23, 2017.

“We run the everyday transactions that make your life easier – whether you are a chef, manager, owner, server, cashier or consumer. At our core, we help restaurants embrace mobile and cloud capabilities, transform their operations and deliver an amazing guest experience,” said Don Zimmerman, general manager, NCR Hospitality. “This year at the National Restaurant Association’s show we’ll be exhibiting technology and solutions that illustrate the connected experience we deliver to restaurant operators, and how they can better engage with their guests to exceed customer expectations, drive sales and grow customer loyalty.”

Booth technologies and solutions range from quick-service and table service platform-of-sale (POS) systems to the latest digital signage used to engage consumers, and other restaurant technology including consumer self-ordering solutions, back office solutions, and pay-at-the-table solutions.

“We believe that by blending our expertise in restaurant technology with an equal commitment to optimizing efficiencies in all areas of a restaurant, NCR is the only provider capable of bringing an integrated total solution for restaurants,” said Zimmerman. “We invite attendees to see first-hand what our technology can do for their restaurant.”

NCR Technology in use at the Rational USA “Restaurant”
The NCR Aloha Mobile software running on NCR Orderman7 handheld devices will be in use at the Rational USA booth, #3442. Rational USA, a manufacturer of high-end cooking equipment will have a small restaurant in their 50’ x 50’ booth in the South Hall. The restaurant will have a 12 table café, offering a small menu with seating every 30 minutes for the duration of the show. Servers in the restaurant will be using NCR’s mobile POS devices to take orders at the table, routing them directly into the kitchen.

About NCR Corporation
NCR Corporation (NYSE: NCR) is a leader in omni-channel solutions, turning everyday interactions with businesses into exceptional experiences. With its software, hardware and portfolio of services, NCR enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier.

NCR is headquartered in Duluth, Ga., with over 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries. All other trademarks or registered trademarks are property of their respective owners.

NCR encourages investors to visit its website, which is updated regularly with financial and other important information about NCR.

Web site: www.ncr.com
Twitter: @NCRCorporation
Facebook: www.facebook.com/ncrcorp
LinkedIn: www.linkedin.com/company/ncr-corporation
YouTube: www.youtube.com/user/ncrcorporation

SOURCE: NCR Corporation

Contact

NCR Corporation
Tim Henschel, 770-299-5100
tim.henschel@ncr.com

Tennessee’s finest Creole cooking restaurant Blue Orleans implements the latest version NCR Aloha POS

Long-lasting client calls on NCR to boost restaurant operations after challenges faced implementing another system

DULUTH, Ga., 2017-May-16 — /EPR Retail News/ — When Tennessee’s finest Creole cooking restaurant, Blue Orleans, was recently faced with massive productivity delays caused by their new point of sale (POS) system, the owners turned to NCR (NYSE: NCR), a global leader in omni-channel solutions. Blue Orleans had used NCR Aloha POS technology for over nine years before making the decision to switch systems. After less than two weeks of constant complications with the new system, the owners returned to NCR and had the latest version of NCR Aloha POS installed in a matter of days.

Blue Orleans’ decision to replace their original NCR Aloha solution with an alternative system unleashed a proverbial avalanche of operational malfunctions at their new downtown location, creating a bad impression for many of their new customers. The local NCR Aloha channel partner, Hospitality Control Solutions, quickly replaced the system with a new NCR Aloha POS solution that was more feature-rich and intuitive than their previous installation, along with new terminals and printers. The new solution dramatically improved operations because it was more complete, far faster, more flexible and user-friendly than the system it replaced. NCR Aloha technology quickly went to work the way it always does, giving management the ability to streamline food preparation and delivery, bring gift cards back online and easily run promotions again with simplified back-office management.

Incorporating the NCR Aloha POS software had Blue Orleans back up and running like a well-oiled machine overnight. Not only did NCR’s technology get the staff back to full productivity, but the software exceeded the restaurant’s expectations by helping them serve their customers faster and easier than ever before.

“We should have never switched providers,” said Cherita Adams, owner of Blue Orleans. “NCR knows the restaurant business inside and out and continuously aims to help restaurant operations run smoothly and efficiently. Thanks to Aloha, we were able to focus on what we do best – efficiently and flawlessly serving up the finest Creole cooking.”

“Restaurants need quick, flexible and productive operations, driving them to find the right solution to boost customer satisfaction,” said Don Zimmerman, general manager, Hospitality at NCR. “Our innovative, multi-functional POS platform delivers operational efficiency for restaurants to better manage client demands and meet their business goals. We are thrilled with our renewed partnership with Blue Orleans and look forward to supporting their growing business.”

Blue Orleans is a Creole seafood restaurant in the heart of Chattanooga, TN. Created in 2007, owners Mike and Cherita Adams are dedicated to serving their family-style, Louisiana cooking to the Chattanooga community.

About NCR Corporation
NCR Corporation (NYSE: NCR) is a leader in omni-channel solutions, turning everyday interactions with businesses into exceptional experiences. With its software, hardware and portfolio of services, NCR enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier.

NCR is headquartered in Duluth, Ga., with over 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries. All other trademarks or registered trademarks are property of their respective owners.

NCR encourages investors to visit its website, which is updated regularly with financial and other important information about NCR.

Web site: www.ncr.com
Twitter: @NCRCorporation
Facebook: www.facebook.com/ncrcorp 
LinkedIn: www.linkedin.com/company/ncr-corporation 
YouTube: www.youtube.com/user/ncrcorporation 

Media Contact:
Tim Henschel
NCR Corporation
770-299-5100
tim.henschel@ncr.com

Source: NCR Corporation

NCR integrates Console Advanced Reporting with its Aloha platform giving restaurants comprehensive reporting at their fingertips

Console Advanced Reporting solution improves restaurant operations with easy-to-use management tools in one time-saving dashboard

DULUTH, Ga., 2017-May-16 — /EPR Retail News/ — NCR Corporation (NYSE: NCR), a global leader in omni-channel solutions, today (May 15, 2017) announced the integration of its cloud-based back office product, NCR Console Advanced Reporting, with its NCR Aloha platform. This technology helps restaurants improve reporting across all work streams and is available now in the U.S and Canada.

The Console Advanced Reporting solution offers detailed reporting and easy-to-use management tools in one time-saving dashboard. With an integrated calendar, sales intelligence down to the finest detail and automated forecasting, restaurants have comprehensive reporting at their fingertips.

“Visibility into every part of your operations is a must-have for anyone in the restaurant business,” says Don Zimmerman, general manager at NCR Hospitality. “With highly visual reports that support drillable, progressive analytics, Console Advanced Reporting gives valuable time back to managers, franchisors, franchisees and IT leaders to spend in other areas of the business.”

NCR Console’s advanced reporting functionality helps restaurants get the data they need as activity occurs in the restaurant.  Its user-friendly dashboard provides comparative reports, illustrating detailed trends at corporate, franchise and store levels. Console Advanced Reporting’s functions and data analysis address a number of business challenges including, data consolidation across multiple stores, too much time spent on manual processes and day-to-day operations visibility. Simple displays allow management to analyze overall performance and help make informed business decisions.

Console Advanced Reporting also has an operational calendar where you can overlay activities and metrics, like sales, product data and, even displaying integrated factors like weather.

“Console Advanced Reporting has made everything easier for us,” says Mike McKinley, franchise owner of Whit’s Frozen Custard. “We have 4 locations in multiple cities, so the cloud connectivity means we can access it from anywhere. The reporting and data functions are the most valuable to us, as it allows us to view sales trends at various times and locations to easily keep us informed of what’s going on with our business”

Console Advanced Reporting fits seamlessly into the NCR Hospitality portfolio, providing additions and improvements to enrich every step in the restaurant managing and operating process. Console is a back office reporting solution that is designed to be used without any system administration or setup. This is unusual for back office systems. Console leverages a real-time data feed and is a browser application, meaning that is available from any laptop or tablet device – so operators can be on the go, outside of the store to view and interact with rich store reporting.

With its launch, NCR shows its commitment to continuing the technological development of the user experience.

About NCR Corporation
NCR Corporation (NYSE: NCR) is a leader in omni-channel solutions, turning everyday interactions with businesses into exceptional experiences. With its software, hardware and portfolio of services, NCR enables more than 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier.

NCR is headquartered in Duluth, Ga., with over 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries. All other trademarks or registered trademarks are property of their respective owners.

NCR encourages investors to visit its website, which is updated regularly with financial and other important information about NCR.

Web site: www.ncr.com
Twitter: @NCRCorporation
Facebook: www.facebook.com/ncrcorp
LinkedIn: www.linkedin.com/company/ncr-corporation
YouTube: www.youtube.com/user/ncrcorporation

Source: NCR Corporation

NCR enables restaurants to increase speed of service, improve order accuracy with Consumer Self-Ordering solution

Solution Enables Restaurant Guests to Order from Kiosk

Duluth, Ga., 2017-Apr-04 — /EPR Retail News/ — NCR Corporation (NYSE: NCR), a global leader in omni-channel solutions, today (April 3, 2017) announced an extension to the NCR Aloha Platform that will enable restaurants to increase speed of service, improve order accuracy and increase overall customer satisfaction by providing their customers with a self-ordering kiosk. The Consumer Self-Ordering solution is available now in North America.

“A self-ordering kiosk is yet another strong example of NCR’s omni-channel leadership in the restaurant industry,” said Don Zimmerman, vice president & general manager for hospitality at NCR. “This solution is further proof that NCR is leading the reinvention of how restaurants connect with their customers and create better experiences for them, while controlling costs.”

Restaurants of all types are looking to expand the number of channels in which their guests can connect, interact and transact with them. “Restaurant brands are undergoing an evolution and transforming their operations to become digitally integrated businesses. Omni-channel software that can help integrate physical and digital channels, while aggregating, integrating and presenting enterprise data, is critical to their success,” said Greg Buzek, President, IHL Group.

The NCR Consumer Self-Ordering solution creates a new on-premise channel. Restaurant guests can take their time to review the entire menu, look at special offers and place their order – all without standing in a queue. This can result in a better overall experience for the guest and, typically, higher check averages for the restaurant.

NCR Consumer Self-Ordering software is now available on iPad devices for fast casual and quick-service operators throughout the United States and Canada. The software will be available on built-for-purpose devices and other operating systems later this year, giving restaurant operators choice and flexibility in how they deploy their consumer self-ordering needs.

About NCR Corporation 
NCR Corporation (NYSE: NCR) is a leader in omni-channel solutions, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier.

NCR is headquartered in Duluth, Ga., with over 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.

Web site: www.ncr.com
Twitter: @NCRCorporation
Facebook: www.facebook.com/ncrcorp
LinkedIn: www.linkedin.com/company/ncr-corporation
YouTube: www.youtube.com/user/ncrcorporation

Media Contact:
Tim Henschel
NCR Corporation
770.299.5100
tim.henschel@ncr.com

Source: NCR Corporation