Intershop grew revenues by 5% and generated positive EBIT in the fiscal year 2017

  • Total revenues of EUR 35.8 million (previous year: EUR 34.2 million)
  • EBITDA of EUR 2.8 million (previous year: EUR 0.1 million)
  • EBIT of EUR 0.4 million (previous year: EUR -2.4 million)
  • “Cloud First” – focus on expanding the cloud business

Jena, 2018-Feb-23 — /EPR Retail News/ — Intershop Communications AG (ISIN: DE000A0EPUH1), a leading independent provider of innovative solutions for omnichannel commerce, grew its revenues by 5% and generated positive EBIT (earnings before interest and taxes) amounted to EUR 0.4 million in the fiscal year 2017. This is the first time in four years that Intershop was able to increase its revenues. In total, consolidated revenues climbed to EUR 35.8 million (previous year: EUR 34.2 million). This growth is mainly attributable to the positive trend in licensing revenues and to a sharp rise in full-service revenues.

Product revenues picked up by 3% to EUR 14.1 million in the reporting period. The related licensing revenues climbed 8% to EUR 6.1 million. New customers accounted for close to one third of the revenues. In the second half of the year, the company additionally recorded a large number of incoming orders for cloud licenses, which will lead to continuous income in the following quarters. Maintenance revenues stayed at the prior year level of EUR 8.0 million.

Over the course of the year, Intershop’s service revenues increased continuously from quarter to quarter and finally reached EUR 21.7 million, up 6% on the previous year. Although consulting and training revenues, which are included in service revenues, declined by a moderate 3% to EUR 15.4 million, they again made the biggest contribution (43%) to Intershop’s total revenues. At the same time, full-service revenues rose significantly by 37% to EUR 6.3 million. This increase was attributable to the good new business trend in this segment. The share of service revenues in total revenues rose moderately to 61% (previous year: 60%).

Intershop improved its earnings notably in the fiscal year 2017. The Group’s gross margin climbed three percentage points to 49% (previous year: 46%). Earnings before interest and taxes (EBIT) amounted to EUR 0.4 million at the end of the fiscal year (previous year: EUR -2.4 million), while the EBIT margin stood at 1% (previous year: -7%). EBIT was slightly positive in each quarter throughout the year 2017. Earnings before interest, taxes, depreciation and amortisation (EBITDA) rose sharply from EUR 0.1 million in the previous year to EUR 2.8 million. The EBITDA margin stood at 8% (previous year: 0%). At EUR -0.3 million, the financial result was on a par with the previous year; income taxes increased to EUR 0.7 million (previous year: EUR 0.3 million). This resulted in a consolidated net loss after taxes of EUR -0.7 million (previous year: EUR -3.0 million) and earnings per share of EUR -0.02 (previous year: EUR -0.09).

Total assets of the Intershop Group declined by 8% to EUR 25.0 million as of the balance sheet date on 31 December 2017. As a result of the scheduled repayment of EUR 1.0 million in loans, liabilities to banks were reduced to EUR 2.8 million. Cash and cash equivalents dropped to EUR 8.9 million (previous year: EUR 10.9 million). Cash flow from operations stood at EUR 1.7 million, compared to EUR -0.9 million in the previous year. The equity ratio climbed from 59% to 61% as at 31 December 2017, again testifying to Intershop’s sound net assets and financial position. As of the balance sheet date, Intershop employed a total of 338 people worldwide.

Dr. Jochen Wiechen, CEO of Intershop Communications AG: “The year 2017 marked the first success of our “Lighthouse 2020” strategy. Our key task in 2018 will be to accelerate the expansion of the SaaS solutions business, as we expect this market to achieve the highest growth rates. Under the new guideline “Cloud First”, we will push ahead with the standardization of our cloud solution. The recently announced expansion of the Management Board will additionally support the company’s transformation. We are also planning to make further investments in sales and marketing. We want to continue to grow in the future, if possible faster than before.”

The Intershop Management Board is confident that the company’s growth will continue in the current fiscal year and expects Group revenues to grow moderately in 2018. Management also projects slightly positive EBIT as well as a moderate increase in gross profit and the gross margin.

The full consolidated financial statements will be published in mid-March 2018. All financials in this press release are provisional, pending completion of the statutory audit.

About Intershop

Intershop Communications AG (founded in Germany 1992; Prime Standard: ISH2) is the leading independent provider of omni-channel commerce solutions. Intershop offers high-performance packaged software for internet sales, complemented by all necessary services. Intershop also acts as a business process outsourcing provider, covering all aspects of online retailing up to fulfillment. Around the globe more than 300 enterprise customers, including HP, BMW, Würth, and Deutsche Telekom run Intershop solutions. Intershop is headquartered in Jena, Germany, and has offices in the United States, Europe, Australia, and China. More information about Intershop can be found online at www.intershop.com.

This news release contains forward-looking statements regarding future events or the future financial and operational performance of Intershop. Actual events or performance may differ materially from those contained or implied in such forward-looking statements. Risks and uncertainties that could lead to such difference could include, among other things: Intershop’s limited operating history, the unpredictability of future revenues and expenses and potential fluctuations in revenues and operating results, significant dependence on large single customer deals, consumer trends, the level of competition, seasonality, risks related to electronic security, possible governmental regulation, and general economic conditions.

Contact:

Intershop Public Relations

HEIDE RAUSCH
Head of Corporate Communication
Phone: +49 3641 50-1000
Fax: +49 3641 50-1309
mailto:pr@intershop.de

Source: Intershop Communications AG

Intershop welcomes Markus Klahn to its Management Board

Jena, Germany, 2018-Feb-15 — /EPR Retail News/ — Intershop Communications AG (ISIN: DE000A0EPUH1), a leading provider of e-commerce solutions, today announced changes to its Management Board. As of April 9, 2018, Markus Klahn will join the current Management Board of Dr. Jochen Wiechen and Axel Köhler as COO (Chief Operating Officer). As such, Mr. Klahn will be responsible for the Company’s services portfolio.

Intershop customers are increasingly realizing their digitization projects on the basis of a cloud solution and related services. Accordingly, the further development of this segment is to be driven forward. This includes both the range of services offered and the adaptation of business processes for a cloud-driven business model.

Christian Oecking, Chairman of the Supervisory Board of Intershop Communications AG, comments: “In addition to the further development of Intershop’s leading commerce platform and the support of digitization projects for customers worldwide, Intershop is currently undergoing a systematic transformation towards cloud business. The strengthening of the Management Board in this respect not only reflects the growing importance of the cloud business, but will also continue to support the Company’s own transformation process “.

Dr. Jochen Wiechen, Intershop’s Chief Executive Officer, said: “We are pleased to have the support we need, both in quickly bringing new customers onto the Azure platform and in adapting processes for a cloud-driven business model. Both will help to build on and accelerate the success we have achieved.”

Axel Köhler, CSO (Chief Sales Officer) will focus on developing new and existing customer business in order to achieve the Company’s ambitious objectives in terms of growth. He will be responsible for sales and marketing, driving forward the positioning of the cloud offering in the market.

With Markus Klahn, Intershop has gained an experienced sales and market expert for the management, particularly in terms of the market positioning of software solutions. As such, he will complement the Management Board team with his experience from previous management positions in medium-sized software companies. Prior to joining Intershop Communications AG, he was a member of senior management at Proalpha, an ERP provider, and most recently at Jaggaer, a pure SaaS provider in the procurement sector.

About Intershop
Intershop Communications AG (founded in Germany 1992; Prime Standard: ISH2) is the leading independent provider of omni-channel commerce solutions. Intershop offers high-performance packaged software for internet sales, complemented by all necessary services. Intershop also acts as a business process outsourcing provider, covering all aspects of online retailing up to fulfillment. Around the globe more than 300 enterprise customers, including HP, BMW, Würth, and Deutsche Telekom run Intershop solutions. Intershop is headquartered in Jena, Germany, and has offices in the United States, Europe, Australia, and China. More information about Intershop can be found online at www.intershop.com.

This news release contains forward-looking statements regarding future events or the future financial and operational performance of Intershop. Actual events or performance may differ materially from those contained or implied in such forward-looking statements. Risks and uncertainties that could lead to such difference could include, among other things: Intershop’s limited operating history, the unpredictability of future revenues and expenses and potential fluctuations in revenues and operating results, significant dependence on large single customer deals, consumer trends, the level of competition, seasonality, risks related to electronic security, possible governmental regulation, and general economic conditions.

Intershop Public Relations

HEIDE RAUSCH
Head of Corporate Communication

Phone: +49 3641 50-1000
Fax: +49 3641 50-1309

SOURCE: Intershop Communications AG

Intershop announces financial results for the first nine months of 2016

  • Revenues of EUR 24.7 million (previous year: EUR 32.7 million)
  • Product business falls short of expectations, service revenues continue to stabilize
  • EBIT of EUR -2.0 million (previous year: EUR 0.05 million)
  • “Lighthouse 2020” strategy: Focus on wholesale and cloud business

Jena, 2016-Nov-02 — /EPR Retail News/ — Intershop Communications AG (ISIN: DE000A0EPUH1), a leading independent provider of innovative solutions for omni-channel commerce, generated revenues of EUR 24.7 million in the first nine months of 2016 (previous year: EUR 32.7 million). On the one hand, the 25% decline is attributable to a shift in projects and a shortfall of expected license orders, which sent product revenues falling by 27% to EUR 9.5 million. On the other hand, service revenues, at EUR 15.2 million, were still below the prior year level (-23%). This is due to the changed customer structure, with a focus on small and medium-sized customers. The quarterly comparison shows, however, that the service business has stabilized, with service revenues climbing from EUR 4.5 million in Q1 to EUR 5.4 million in Q3 2016.

Intershop’s product revenues break down into approx. EUR 3.5 million in license revenues (previous year: EUR 7.0 million) and EUR 6.0 million in maintenance revenues (previous year: EUR 6.0 million) in the first nine months of 2016. In the service segment, revenues from consulting contracts amounted to EUR 11.8 million, (previous year: EUR 15.1 million) while full service revenues stood at EUR 3.4 million (previous year: EUR 4.6 million).

The 44% gross margin for the nine months was consistent with the prior year period. Operating expenses declined by 9% to EUR 13.0 million. Due to the drop in revenues, earnings before interest, taxes, depreciation and amortisation (EBITDA) declined to EUR -0.2 million (previous year: EUR 2.7 million). EBIT amounted to EUR -2.0 million in the reporting period, compared to EUR 0.05 million in the previous year. The result for the period stood at EUR -2.4 million (previous year: EUR -0.1 million). This is equivalent to earnings per share of EUR -0.07 (previous year: EUR 0.00).

The Intershop Group’s cash flow from operations amounted to EUR -1.4 million in the first nine months of 2016 (previous year: EUR 4.2 million), which is mainly attributable to the net loss for the period. Cash and cash equivalents totalled EUR 10.9 million at the interim reporting date. The equity ratio improved to 61% (31 December 2015: 58%).

Against the background of the ongoing market consolidation and the lack of growth momentum, Intershop has initiated the “Lighthouse 2020” strategy program. Following on from the concentration on the product business in the past two years, Intershop will focus on customers from the wholesale sector going forward. Another strategic focus of the program is on the continued expansion of the cloud business; in this context, the Intershop 7.8 Cloud Solution will be launched before the end of the year. The new cooperation with Microsoft will play an important role, as it allows customers to seamlessly integrate the Intershop systems with the cloud-based Dynamics NAV ERP solution from Microsoft.

According to the new roadmap, the Management Board projects sales revenues of between EUR 34 million and EUR 36 million as well as a negative result (EBIT) of between EUR 1 million and EUR 2.5 million, including extraordinary expenses of approx. EUR 1 million.

Says Dr. Jochen Wiechen, CEO of Intershop Communications AG: “In spite of the disappointing nine-month figures, we are convinced that our strategic positioning and the related reorganization are the right approach. We project revenues of EUR 50 million and an EBIT margin of 5% by 2020 and will do everything in our power to reach these growth targets.”

The interim report on the first nine months of 2016 is available for download at http://www.intershop.com/investors-financial-reports.

About Intershop

Intershop Communications AG (founded in Germany 1992; Prime Standard: ISH2) is the leading independent provider of omni-channel commerce solutions. Intershop offers high-performance packaged software for internet sales, complemented by all necessary services. Intershop also acts as a business process outsourcing provider, covering all aspects of online retailing up to fulfillment. Around the globe more than 300 enterprise customers, including HP, BMW, Würth, and Deutsche Telekom run Intershop solutions. Intershop is headquartered in Jena, Germany, and has offices in the United States, Europe, Australia, and China. More information about Intershop can be found online at www.intershop.com.

This news release contains forward-looking statements regarding future events or the future financial and operational performance of Intershop. Actual events or performance may differ materially from those contained or implied in such forward-looking statements. Risks and uncertainties that could lead to such difference could include, among other things: Intershop’s limited operating history, the unpredictability of future revenues and expenses and potential fluctuations in revenues and operating results, significant dependence on large single customer deals, consumer trends, the level of competition, seasonality, risks related to electronic security, possible governmental regulation, and general economic conditions.

Contact:

Intershop Public Relations
HEIDE RAUSCH
Head of Corporate Communication
Phone: +49 3641 50-1000
Fax: +49 3641 50-1309

Source: Intershop Communications AG

Intershop Communications AG reports revenues of EUR 7.3 million in the first quarter of 2016

Jena, Germany, 2016-May-05 — /EPR Retail News/ — Intershop Communications AG (ISIN: DE000A0EPUH1), a leading independent provider of innovative solutions for omni-channel commerce, generated revenues of EUR 7.3 million in the first quarter of 2016 (previous year: EUR 10.0 million). The reduced revenues do not reflect the current order situation but are attributable to project delays resulting from longer acquisition cycles. Several projects initiated by Intershop are expected to be completed in the next months.

Dr. Jochen Wiechen, CEO of Intershop Communications AG, says: “The figures of the first quarter do not paint a realistic picture of Intershop’s current business trend. Due to our increased focus on product revenues, where licensing revenues are collected immediately, fluctuations in revenues resulting from order cycles spanning several quarters are not unusual. It is the forecast for the full year which counts for our investors, and this forecast is confirmed in view of our strong order pipeline.”

Intershop’s strategically important product revenues amounted to EUR 2.7 million in the first three months of the year (previous year: EUR 3.3 million); service revenues came in at approx. EUR 4.5 million in the first quarter, compared to EUR 6.7 million in the prior year period. Product revenues as a percentage of total revenues thus increased from 33% to 38%.

The gross margin was up by five percentage points on the previous year to 44%. At EUR 4.6 million, operating expenses were up by 6% on the prior year period, which is mainly attributable to short-time work in the prior year quarter. Earnings before interest and taxes (EBIT) were negative at EUR -1.4 million (previous year: EUR -0.4 million) due to the lower revenue base. Before deduction of depreciation/amortisation, which was lower than in the previous year, EBITDA amounted to EUR -0.8 million (previous year: EUR 0.7 million). Earnings after taxes stood at EUR -1.5 million, compared to EUR -0.5 million in the prior year quarter. Earnings per share amounted to EUR -0.05 (previous year: EUR -0.02).

Cash flow from operations came in at EUR -0.9 million in the reporting period (previous year: EUR 1.5 million). The cash outflow is primarily attributable to the negative result for the quarter. At EUR 14.2 million, cash and cash equivalents exceeded the prior year level by a good EUR 6.9 million as of 31 March 2016. This reflects the company’s improved financial positioning resulting from last year’s financial measures. At 57%, the Intershop Group’s equity ratio almost reached the level of 31 December 2015.

Dr. Jochen Wiechen, CEO of Intershop Communications AG, says: “Our well-filled pipeline makes us optimistic about the current quarter. 2016 will see us continue focusing on expanding our strategic growth segments. This comprises our extended cloud offerings to be presented before the end of this year as well as the effective development of the B2B segment, which, according to Forrester, is the fastest growing e-commerce segment worldwide. The investment by Shareholder Value Management AG results in a stable shareholder structure, thereby additionally driving our operational business and our capital market performance.”

Intershop confirms its forecast for the full year 2016 and expects revenues at the prior year level as well as a moderate increase in earnings before interest and taxes (EBIT).

The interim report on the first three months of 2016 is available for download at http://www.intershop.com/investors-financial-reports.

About Intershop

Intershop Communications AG (founded in Germany 1992; Prime Standard: ISH2) is the leading independent provider of omni-channel commerce solutions. Intershop offers high-performance packaged software for internet sales, complemented by all necessary services. Intershop also acts as a business process outsourcing provider, covering all aspects of online retailing up to fulfillment. Around the globe more than 300 enterprise customers, including HP, BMW, Bosch, and Deutsche Telekom run Intershop solutions. Intershop is headquartered in Jena, Germany, and has offices in the United States, Europe, Australia, and China. More information about Intershop can be found online at www.intershop.com.

This news release contains forward-looking statements regarding future events or the future financial and operational performance of Intershop. Actual events or performance may differ materially from those contained or implied in such forward-looking statements. Risks and uncertainties that could lead to such difference could include, among other things: Intershop’s limited operating history, the unpredictability of future revenues and expenses and potential fluctuations in revenues and operating results, significant dependence on large single customer deals, consumer trends, the level of competition, seasonality, risks related to electronic security, possible governmental regulation, and general economic conditions.

Contact:
Intershop Public Relations
Heide Rausch
Phone: +49 3641 50-1000
Fax: +49 3641 50-1309
E-Mail

Source: Intershop

eBay Enterprise Inc. sold its 24.9 percent stake in Intershop Communications AG

Jena, Germany, 2016-Apr-21 — /EPR Retail News/ — The Intershop Communications AG (ISIN: DE000A0EPUH1) has gained a new major shareholder. The longstanding shareholder eBay Enterprise Inc. (formerly GSI Commerce Solutions Inc.) has sold its stake in the amount of 24.9 percent in voting rights in Intershop Communications AG. The new owner of this stake is Shareholder Value Management AG based in Frankfurt. The eBay Group had acquired the Intershop shares in the course of the take-over of GSI Commerce Solutions Inc. in 2011. After the sale of eBay Enterprise Inc. as part of the strategic realignment of the Group to private equity investors, the Intershop-stake was held at disposal.

Dr. Jochen Wiechen, CEO of Intershop Communications AG: “The Shareholder Value Management AG, which already held a stake of 3% in Intershop until end of March, has accompanied us for a long time, thus knowing our business very well. We are pleased to have an experienced small cap investor joining us as major shareholder and will continue our strategic enhancement of Intershop based on an intense dialogue with our investors.”

Shareholder Value Management AG is a Frankfurt-based fund advisory company focusing on small cap stocks. Their funds invest in undervalued stocks mainly in the German speaking countries.

About Intershop
Intershop Communications AG (founded in Germany 1992; Prime Standard: ISH2) is the leading independent provider of omni-channel commerce solutions. Intershop offers high-performance packaged software for internet sales, complemented by all necessary services. Intershop also acts as a business process outsourcing provider, covering all aspects of online retailing up to fulfillment. Around the globe more than 300 enterprise customers, including HP, BMW, Bosch, and Deutsche Telekom run Intershop solutions. Intershop is headquartered in Jena, Germany, and has offices in the United States, Europe, Australia, and China. More information about Intershop can be found online at www.intershop.com.

This news release contains forward-looking statements regarding future events or the future financial and operational performance of Intershop. Actual events or performance may differ materially from those contained or implied in such forward-looking statements. Risks and uncertainties that could lead to such difference could include, among other things: Intershop’s limited operating history, the unpredictability of future revenues and expenses and potential fluctuations in revenues and operating results, significant dependence on large single customer deals, consumer trends, the level of competition, seasonality, risks related to electronic security, possible governmental regulation, and general economic conditions.

Intershop Public Relations
Heide Rausch

Phone: +49 3641 50-1000
Fax: +49 3641 50-1309
E-Mail

Intershop Communications AG recorded solid revenues and increased profitability for 2015

  • EBITDA of EUR 3.5 million, EBIT of EUR 0.2 million
  • Total revenues of EUR 42.7 million; adjusted at prior year level
  • Licencing revenues up by 51%
  • Product revenues in percent of total revenues climb to 41% (previous year: 30%)
  • Operating cash flow rises sharply to EUR 5.0 million (previous year: EUR 0.4 million)
  • Forecast: in 2016 due to further investments in product, sales and marketing only moderate increase in EBIT with revenues at prior-year level, in the medium term high sales potential in the B2B market and cloud environment

Jena, Germany, 2016-Feb-18 — /EPR Retail News/ — Intershop Communications AG (ISIN: DE000A0EPUH1), a leading independent provider of innovative solutions for omni-channel commerce, recorded solid revenues and increased profitability for 2015. At Group level, Intershop’s revenues declined by 7% to EUR 42.7 million; adjusted for the 2014 sale of its subsidiary, SoQuero GmbH, however, revenues reached the prior year level as projected (2014: EUR 42.9 million).

Product revenues rose by 27% to EUR 17.4 million in the reporting period. The related licensing revenues increased by 51% to EUR 9.3 million. Maintenance revenues climbed 8% to EUR 8.1 million. By contrast, service revenues declined by 22% to EUR 25.3 million, primarily because of the non-recurrence of the online marketing revenues and reduced consulting revenues from two key accounts. Consulting and training revenues dropped by 16% to EUR 19.3 million. Adjusted for the revenues of the two key accounts, revenues from consulting projects rose by 2%. Full-service revenues increased by 6% to approx. EUR 6.0 million. Product revenues accounted for 41% of total revenues, up by 11 percentage points on the previous year. Accounting for 59%, service revenues again made the biggest contribution to Intershop Group’s total revenues. The increased percentage of product revenues shows, however, that the strategic repositioning has been successful.

Based on the higher percentage of high-margin product revenues and the improved cost structure, Intershop’s earnings showed a positive trend in the financial year 2015. The gross margin was up by nine percentage points on the previous year to 45%, and operating expenses declined by 18%. Consequently, earnings before interest, taxes, depreciation and amortisation (EBITDA) rose sharply from EUR -2.1 million to EUR 3.5 million. Earnings before interest and taxes (EBIT) amounted to EUR 0.2 million in the reporting period, up from EUR -6.3 million in the previous year. Earnings per share amounted to EUR 0.00 (previous year: EUR -0.22).

Thanks to the increased profitability and the debt and equity measures carried out in the course of 2015, the cash position has also improved significantly. At EUR 15.2 million, liquid funds clearly exceeded the previous year’s EUR 6.4 million as of 31 December 2015. Cash flow from operations improved notably in the reporting period from EUR 0.4 million to EUR 5.0 million. Due to the capital measures, Intershop Group’s total assets increased by 30% to EUR 33.0 million. The equity ratio declined from 70% to a still comfortable 58% as a result of the debt capital raised. As of the balance sheet date, Intershop employed 380 people worldwide.

In the financial year 2016, the company will focus on expanding its strategic growth areas. This also includes widening the base of small and medium-sized customers. In this context, Intershop will present an enlarged range of cloud solutions in this course of this year. In addition, the company will push ahead with its synaptic commerce solutions, essentially by further opening its own technology platform for third-party solutions. This aspect is particularly important in the B2B market, which will play an even more critical role in 2016 than in the past, as Intershop moves forward to exploit and expand its expertise and technology lead in this market.

Says Dr. Jochen Wiechen, CEO of Intershop Communications AG: “Our transformation into an integrated provider of omni-channel commerce solutions is showing effect and the increased percentage of product revenues will clearly help to enhance our profitability. We are gradually laying the basis for a sustainable growth strategy. Therefore, in 2016 we are planning further investments in our product development as well as sales and marketing. We will continue the positive trend of 2015 and will slightly improve our earnings before interest and taxes (EBIT) with revenues remaining stable. In the areas of B2B and cloud solutions we see promising sales potential and great opportunities for Intershop, thereby expecting high growth rates in the medium term.”

The full consolidated financial statements will be published in mid-March 2016. All financials in this press release are provisional, pending completion of the statutory audit.

About Intershop
Intershop Communications AG (founded in Germany 1992; Prime Standard: ISH2) is the leading independent provider of omni-channel commerce solutions. Intershop offers high-performance packaged software for internet sales, complemented by all necessary services. Intershop also acts as a business process outsourcing provider, covering all aspects of online retailing up to fulfillment. Around the globe more than 300 enterprise customers, including HP, BMW, Bosch, and Deutsche Telekom run Intershop solutions. Intershop is headquartered in Jena, Germany, and has offices in the United States, Europe, Australia, and China. More information about Intershop can be found online at www.intershop.com.

This news release contains forward-looking statements regarding future events or the future financial and operational performance of Intershop. Actual events or performance may differ materially from those contained or implied in such forward-looking statements. Risks and uncertainties that could lead to such difference could include, among other things: Intershop’s limited operating history, the unpredictability of future revenues and expenses and potential fluctuations in revenues and operating results, significant dependence on large single customer deals, consumer trends, the level of competition, seasonality, risks related to electronic security, possible governmental regulation, and general economic conditions.

Intershop Public Relations

Heide Rausch

Phone: +49 3641 50-1000
Fax: +49 3641 50-1309
E-Mail

Intershop 2015 E-Commerce Report explores the major shift currently taking place in B2B commerce

  • Omnichannel commerce as driver of digitalization of commerce
  • New system landscapes and combined ecosystems bring integration challenges

Jena, Germany, 2015-10-13 — /EPR Retail News/ — Organizations are reaping significant benefits from their digital B2B commerce strategies, but the fast-paced success has come at a price. This is the key finding from the Intershop 2015 E-Commerce Report, launched today, which explores the major shift currently taking place in B2B commerce.

The survey of 400 e-commerce decision makers, conducted by independent research company Vanson Bourne, revealed that 97% of organizations have felt an impact due to changes in their B2B channels. Online-driven, omni-channel transformation is changing the way B2B brands connect with, engage and retain customers. On the other hand, digitalization demands the ongoing integration of supply chain and demand chain leading to more cross-linked processes, companies and businesses. All of which has ramifications for the wider digital enterprise.

Overall, respondents expect their organization’s digital platforms to grow by 13% in the next two years. Almost all (98%) respondents expect that their sector will benefit from the digitalisation of business, and the same proportion (98%) see opportunities from the digitalisation of business in general.

Yet, many are daunted by challenges as they build out the next phase of their B2B e-commerce business – especially when it comes to enabling an interconnected digital enterprise infrastructure. Most respondents (91%) expect to encounter challenges when growing their digital platform. The integration of IT systems into the B2B commerce landscape is viewed as a primary goal for the next three years. The vast majority of organizations (94%) still needs to integrate at least one IT system into their B2B commerce landscape, while they are also looking to incorporate an increasing number of business processes within their B2B e-commerce platform. The research also showed that B2B e-commerce teams are under intense scrutiny, with 99% of those surveyed saying that their organization measures B2B commerce success.

“While B2B e-commerce offers huge growth opportunities, it is very much a race of the fittest,“ commented Dr. Jochen Wiechen, CEO of Intershop. “For many organizations, delivering highly relevant and contextual experiences to their B2B buyers requires a radical rethink of their business structures, and a new dimension of automating processes along supply and demand chain. Those organizations able to re-engineer their offering fast and effectively will successfully deliver against today’s buyer expectations. Those that lag behind, however, risk losing out.”

Further key findings include:

  • 97% of respondents’ organizations have felt impact due to changes of their B2B channels – and that’s driving a greater need for more integrated business processes and greater collaboration between functional teams
  • In the next two years, respondents expect their organization’s digital platforms to grow by 13% – and that’s driving a parallel evolution of the e-commerce ecosystem from today’s web shop to a more complex and comprehensive customer engagement platform
  • Almost all (99%) of those surveyed state their organization measures their digital B2B commerce success – principally customer satisfaction (65%), revenue growth (64%), average order value (48%) and spend-per-customer (47%). This demonstrates the expectation for business results
  • Most respondents (91%) report their organization will encounter challenges when growing their digital platform – and that the integration of IT systems into the digital B2B commerce landscape is viewed as a primary goal for the next three years
  • Technical faults (47%), low initial digital B2B sales (44%) and issues integrating digital and offline channels (44%) were the challenges most likely to be expected when setting up digital B2B channels.
  • Almost all (98%) respondents expect that their sector will benefit from the digitalization of business, and the same proportion (98%) see opportunities from the digitalization of business – clearly, slipping behind represents a significant risk for those organizations that lack the vision or capability to evolve.

“It is great to see how many of the organizations we surveyed have embraced digital enablement. This capability is not only driving sales, but also helping them to enhance the good old fashioned face-to-face conversations that take place between key account managers and buyers and influencers,“ Dr. Jochen Wiechen continued. “On the other hand, digitalization is clearly rewriting the rules of competition. This means organizations are facing ever greater pressure to integrate their e-commerce operations directly into the business infrastructure. If they want to compete successfully, they will need to achieve true digital transformation.”

About the 2015 E-Commerce Report
Intershop commissioned independent research consultancy Vanson Bourne to survey 400 B2B decision-makers with responsibility for e-commerce in the UK, US, France, Germany, the Nordics and Benelux. The survey, conducted in June 2015, covered B2B organizations that had over €5 million online revenue and included a B2B element to their business. Participants were selected from organizations located in six geographic regions: the UK (60), the US (120), Germany (60), France (60), the Nordics (60) and Benelux (40).

The full Intershop E-Commerce Report can be downloaded from the Intershop website www.intershop.com/e-commerce-report .

About Intershop
Intershop Communications AG (founded in Germany 1992; Prime Standard: ISH2) is the leading independent provider of omni-channel commerce solutions. Intershop offers high-performance packaged software for internet sales, complemented by all necessary services. Intershop also acts as a business process outsourcing provider, covering all aspects of online retailing up to fulfillment. Around the globe more than 300 enterprise customers, including HP, BMW, Bosch, and Deutsche Telekom run Intershop solutions. Intershop is headquartered in Jena, Germany, and has offices in the United States, Europe, Australia, and China. More information about Intershop can be found online at www.intershop.com.

This news release contains forward-looking statements regarding future events or the future financial and operational performance of Intershop. Actual events or performance may differ materially from those contained or implied in such forward-looking statements. Risks and uncertainties that could lead to such difference could include, among other things: Intershop’s limited operating history, the unpredictability of future revenues and expenses and potential fluctuations in revenues and operating results, significant dependence on large single customer deals, consumer trends, the level of competition, seasonality, risks related to electronic security, possible governmental regulation, and general economic conditions.

Intershop Public Relations
Heide Rausch

Phone: +49 3641 50-1000
Fax: +49 3641 50-1309
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Dr. Jochen Wiechen to succeed Jochen Moll as Member of Board of Management and Spokesman of Intershop Communications AG

Jena, Germany, 2015-8-24— /EPR Retail News/ — Jochen Moll, Member and Spokesman of Intershop Communications AG’s (ISIN: DE000A0EPUH1) Board of Management, has resigned his position at his own request and with the consent of the Supervisory Board and will exit the company effective September 30, 2015. The responsibilities of the Board’s Spokesman will be assumed by Dr. Jochen Wiechen, the current Chief Technology Officer effective 1 September 2015.

Axel Köhler, Intershop’s current Senior Vice President Sales & Marketing, will join the Board effective September 1, 2015 and take on the responsibility for Sales, Marketing, Communication and Professional Services.

Jochen Moll was appointed to the Board as Member and Spokesman on April 1, 2012, and has been responsible for Sales, Marketing, Communication , and Professional Services.  Since July 2015, he additionally has been heading Finance and Human Resources. The main focus of his work was on re-positioning Intershop as an international software and service vendor and on re-branding the company.

“My job at Intershop has been an exciting challenge. I am very pleased that the company has completed the most important steps of its reorganization in order to position itself as a successful international software vendor. The great confidence expressed by our customers, partners and shareholders was very important and encouraging during this transition phase. I am proud that we have always been able to justify this. Therefore, I would particularly like to thank the Intershop team and the Supervisory Board for their excellent support during this time, which has not always been easy. All the more we now can witness the initial success of Intershop’s re-positioning”, Jochen Moll stated.

Dr. Herbert May, Chairman of the Supervisory Board, thanks Jochen Moll for his contributions.

“Jochen Moll´s role in transforming Intershop was of decisive nature. Over the past years, he has succeeded in positioning Intershop internationally among the top vendors. Thanks to excellent benchmark results, we were able to increase our brand’s recognition in particular in the USA, one of the most important e-commerce markets. In addition, Jochen Moll has strengthened the company’s position in the promising Asia-Pacific market and internationally established and advanced the business with new customers and with partners”, Dr. Herbert May, Chairman of the Supervisory Board, said. “We very much regret his resignation and would like to express our gratitude to him for his major commitment in the past years. We see it as very positive that he will now assume responsibility at one of our large international customers. We wish Jochen Moll success and all the best for his entrepreneurial future.”

Dr. May feels confident that Intershop’s positive transformation will see continuity under the new Board of Management. He explains:

“Within the scope of his current responsibility, Dr. Wiechen has developed a clear product strategy, encouraged a clear customer focus of the development teams and introduced a new development approach that significantly improves efficiency and proximity to the market. Intershop will have an excellent new Spokesman of the Management Board in him, thanks to his considerable technical experience in large and medium-sized companies, his noticeable sales-oriented approach and his strategic thinking.”

With respect to the new Board Member Axel Köhler, Intershop can rely on a proven expert of both, industry and company making him a perfect fit to successfully complete the initialized process. Mr. Köhler has decades of experience in heading various sales organizations. In his previous role at Intershop he has focused on winning new customers and pushed ahead the cooperation with integration partners. To this end, he has developed a go-to-market strategy and has consistently put it into practice. “This year’s results prove the success. In his new role he will continue the same path with the team”, Dr. May is convinced.

About Intershop
Intershop Communications AG (founded in Germany 1992; Prime Standard: ISH2) is the leading independent provider of omni-channel commerce solutions. Intershop offers high-performance packaged software for internet sales, complemented by all necessary services. Intershop also acts as a business process outsourcing provider, covering all aspects of online retailing up to fulfillment. Around the globe more than 300 enterprise customers, including HP, BMW, Bosch, and Deutsche Telekom run Intershop solutions. Intershop is headquartered in Jena, Germany, and has offices in the United States, Europe, Australia, and China. More information about Intershop can be found online at www.intershop.com.

This news release contains forward-looking statements regarding future events or the future financial and operational performance of Intershop. Actual events or performance may differ materially from those contained or implied in such forward-looking statements. Risks and uncertainties that could lead to such difference could include, among other things: Intershop’s limited operating history, the unpredictability of future revenues and expenses and potential fluctuations in revenues and operating results, significant dependence on large single customer deals, consumer trends, the level of competition, seasonality, risks related to electronic security, possible governmental regulation, and general economic conditions.

Intershop Public Relations

Heide Rausch
Phone: +49 3641 50-1000
Fax: +49 3641 50-1309
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