John Lewis Partnership announces the departure of Group Development Director Tom Athron

London, 2017-Oct-26 — /EPR Retail News/ — John Lewis Partnership Chairman, Sir Charlie Mayfield, has announced that Group Development Director, Tom Athron, will leave the business in spring 2018.

Sir Charlie said: ‘Tom has enjoyed a successful 12 years in the Partnership and has decided that he now wishes to explore new opportunities outside the Partnership. We wish him every success in the future.’

Notes to editors

The John Lewis Partnership – operates 48 John Lewis shops across the UK, johnlewis.com, 352 Waitrose shops, waitrose.com and business to business contracts in the UK and abroad. The business has annual gross sales of over £11bn. It is the UK’s largest example of an employee-owned business where all 84,000 staff are Partners in the business.

Enquiries:
For more information please contact:

Sarah Henderson
Group Senior Communications Manager
Telephone: 07764 676 036
Email: sarah.henderson@johnlewis.co.uk

Source: John Lewis Partnership

John Lewis Partnership announces five retail tech startups for JLAB 2017

John Lewis Partnership announces five retail tech startups for JLAB 2017

 

  • Selected startups include a smart grocery shopping app, a new addressing system and a software which uses artificial intelligence to predict footfall  
  • Finalists will have access to investment of up to £100,000 and 12 weeks’ mentoring
  • Female-led startups set to be strongly represented in the John Lewis and Waitrose accelerator

London, 2017-Aug-01 — /EPR Retail News/ — After a competitive application process, the John Lewis Partnership has selected five retail tech startups for JLAB 2017, its accelerator programme run in association with innovation partner L Marks.

Now in its fourth year, JLAB has become the UK’s largest retail tech accelerator, with Waitrose joining John Lewis for the first time this year, broadening access and opportunities for UK and international startups with the best disruptive ideas in the retail and food services space.

Female-led startups will be strongly represented in this year’s programme, with three of the five companies in this year’s cohort launched by women. The finalists were chosen from more than 300 applications, following a successful pitch to senior John Lewis and Waitrose executives.

The finalists will spend 12 weeks working from the head offices of both Waitrose and John Lewis, developing their ideas while gaining invaluable access to John Lewis and Waitrose resources, as well as industry-leading insight from specialist mentors. At the end of the 12-week programme, each team will have an opportunity to pitch for up to £100,000 in funding in exchange for equity, from a combined fund of £200,000.

The following finalists will begin JLAB’s 12 week programme:

  • Mucho – a smart grocery shopping app which provides daily personalised recipes and enables you to order ingredients when you need them
  • Exaactly – an intelligent addressing system that enables customers to mark any location for delivery, empowering them to get orders anywhere. First time, every time
  • WeFiFo – This digital social hub connects home chefs, supper club hosts and professional chefs with paying guests
  • BB1 – a data analytics solution that uses customer behaviour to help  businesses optimise their ways of working, monitoring an assortment of variables such as customer footfall
  • Journifi – linking online and in-store shopping by providing customers with personalised in-store experiences – such as tailored personal shopper sessions – based on their online behaviour and tastes

Paul Coby, Chief Information Officer at the John Lewis Partnership, said: ‘We’re incredibly excited to welcome a fresh wave of innovators into JLAB this year, and we look forward to helping them fast track their fresh ideas into the lives of our customers. With Waitrose on board, JLAB now offers unrivalled expertise across two of the country’s leading retailers and this has sparked a record number of applications this year. We look forward to supporting and nurturing our five finalists as they shape and develop their products under the guidance of the John Lewis Partnership.’

Stuart Marks, technology entrepreneur and Chairman of L Marks, said: ‘As finalists in the UK’s largest retail tech accelerator, these startups can expect an unprecedented level of support and guidance. The companies enrolled in this year’s JLAB bring together some of the most exciting emerging technology across the fast-moving retail and grocery sectors, and I’m sure they’ll benefit hugely from the industry-leading insight that only John Lewis and Waitrose can provide.’

JLAB will run until late September. For more information visit http://jlab.co.uk.

Notes to editors

The John Lewis Partnership operates 48 John Lewis shops across the UK, johnlewis.com, 354 Waitrose shops, waitrose.com and business to business contracts in the UK and abroad. The business has annual gross sales of over £11bn. It is the UK’s largest example of an employee-owned business where all 86,700 staff are Partners in the business.

Waitrose – voted Best Supermarket in the Which? Customer Survey 2017 awards – currently has 354 shops in England, Scotland, Wales and the Channel Islands, including 64 convenience branches, and another 27 shops at Welcome Break locations. It combines the convenience of a supermarket with the expertise and service of a specialist shop – dedicated to offering quality food that has been responsibly sourced, combined with high standards of customer service.  Waitrose also exports its products to 58 countries worldwide and has eight shops which operate under licence in the Middle East. Waitrose’s omnichannel business includes the online grocery service Waitrose.com, as well as specialist online shops including waitrosecellar.com for wine.

John Lewis – John Lewis operates 48 John Lewis shops across the UK (34 department stores, 12 John Lewis at home and shops at St Pancras International and Heathrow Terminal 2) as well as johnlewis.com. It is part of the John Lewis Partnership, the UK’s largest example of worker co-ownership and all 30,000 John Lewis staff are Partners in the business. John Lewis,  ‘Best In-Store Experience 2017’, ‘Best Furniture Retailer 2017,’ ‘Best Homewares Retailer 2017’1, typically stocks more than 350,000 separate lines in its department stores across fashion, home and technology. Johnlewis.com stocks over 280.000 products and is consistently ranked one of the top online shopping destinations in the UK. John Lewis Insurance offers a range of comprehensive insurance products – home, car, wedding and event, travel and pet insurance and life cover – delivering the values of expertise, trust and customer service expected from the John Lewis brand.

1Verdict Consumer Satisfaction Awards 2017

You can follow John Lewis on the following social media channels:
www.johnlewis.com/twitter 
www.johnlewis.com/facebook 
www.johnlewis.com/youtube.

L Marks is a corporate innovation specialist and startup investor, building bridges between big companies seeking innovation and disruptive startups. Founded by serial entrepreneur Stuart Marks, L Marks work with some of the UK’s biggest brands, including DPD, John Lewis and William Hill, running bespoke startup partnership programmes across industry sectors, supporting rapid innovation and connecting them with the best startups. Each programme is tailored to deliver real solutions to the corporate partners frustrations and opportunities, as well as creating real opportunities for startups to test and grow their product with a major partner.

Website: www.lmarks.com
Twitter: @LMarks
Enquiries: press@lmarks.com

For more information please contact:

Rob Joyce
Antidote Communications
Email: JLAB@antidotecommunications.com
Telephone: 0203 740 4009

Source: John Lewis

###

John Lewis Partnership announces provision of £36m to cover potential costs of complying with National Minimum Wage Regulations

London, 2017-May-11 — /EPR Retail News/ — In its Annual Report and Accounts published today (9 May 2017), the John Lewis Partnership announces it has made a provision of £36m to cover the potential costs of complying with the National Minimum Wage (NMW) Regulations.

While the Partnership’s contractual hourly rates of pay have never been below the NMW, it intends to work with HMRC to understand if all its arrangements meet the specific criteria of what are some quite complex Regulations. The Partnership is specifically looking at its practice of Pay Averaging which aims to smooth out a Partner’s pay over a year to ensure a consistent amount is paid to them each month in respect of their basic pay. This arrangement was implemented to support Partners with a steady and reliable monthly income, but we now believe this arrangement may not meet the strict timing requirements for calculating compliance with the NMW regulations.

Once we have completed our detailed review, we will make any retrospective payments required to current and former Partners affected. There is a wide range of potential outcomes and so we have made a provision of £36m as an exceptional charge for the year ended 28 January 2017. The total provision is to cover any payments that might become due, along with employer’s National Insurance, pension costs and other associated costs.

Sir Charlie Mayfield, Chairman of the John Lewis Partnership said: ‘In our Annual Report and Accounts we have made a provision for any payment we may be required to make to comply with the National Minimum Wage Regulations. In the Annual Report we have said that arrangements have already been made to make these payments and contact former Partners. HMRC are aware and we intend to work with them in order to resolve some of the key points regarding the way the NMW Regulations apply to our pay arrangements and practices. We expect to do this as quickly as possible. However, it is likely these discussions will take some time to be completed.’

Notes to editors

The John Lewis Partnership – operates 48 John Lewis shops across the UK, johnlewis.com, 354 Waitrose shops, waitrose.com and business to business contracts in the UK and abroad. The business has annual gross sales of over £11bn. It is the UK’s largest example of an employee-owned business where all 86,700 staff are Partners in the business.

Enquiries:
For further information please contact:

Citigate
Dewe Rogerson
Simon Rigby/Jos Bieneman
Telephone: 020 7638 9571

John Lewis Partnership
Simon Fowler
Director of Communications
Mobile: 07710 398460

Source: John Lewis Partnership

John Lewis Partnership announces Christmas trading and outlook

London, 2017-Jan-14 — /EPR Retail News/ —

Highlights include:

  • Total sales at the John Lewis Partnership were up 4.9% versus last year1  to £1,913.0m
  • John Lewis and Waitrose traded well, with both brands gaining market share2
  • Waitrose gross sales (excluding fuel) were £914.9m, up 4.8%1 versus last year and up 2.8%1 on a like-for-like basis
  • John Lewis gross sales were £998.1m, up 4.9%1 versus last year and up 2.7%1 on a like-for-like basis
  • Profit before Partnership Bonus, tax and exceptionals for the year ending 28 January 2017 is expected to be up on last year with lower pension accounting charges offsetting trading pressures on profit
  • Partnership strategy will be accelerated to prepare the business for the challenges ahead
  • The Partnership Board will decide on the level of Bonus in March, but, given the challenging market outlook and the importance of investment for the future, the Board expects that bonus is likely to be significantly lower than last year

Sir Charlie Mayfield, Chairman of the John Lewis Partnership, commented:

‘We traded strongly over Christmas with sales up nearly 5% and both Waitrose and John Lewis grew market share.  Sales were particularly strong in the areas that have been the focus for product innovation this year, such as our Waitrose 1 premium range and John Lewis own-brand fashion. Our multi-channel capability has again proved its worth with online accounting for 40% of total sales in John Lewis.

Operational performance was good across both brands. That was thanks to the hard work and commitment of Partners across shops, distribution and head offices. As a result we sustained a strong sales performance right through to Christmas and enabled a great start post Christmas including Clearance.

However, although we expect to report profits up on last year, trading profit3 is under pressure. This reflects the greater changes taking place across the retail sector. We expect those to quicken, especially in the next 12 months as the effects of weaker Sterling feed through. We will now accelerate aspects of our strategy. This will involve a period of significant change, investment and innovation to ensure the Partnership’s success.’

Waitrose

  • Gross sales (excluding fuel) up 4.8%  to £914.9m, with like-for-like sales up 2.8%
  • Convenience sales up 13.1% and 4.8% on a like-for-like basis
  • Online grocery sales up 0.8%

Sales were driven by demand for premium items with the Waitrose 1 ‘best in class’ range seeing a 21.4% uplift.

Hospitality was another key area of growth with sales up 4.9% as customers took advantage of the growing casual dining and snacking opportunities in our shops, while little Waitrose convenience shops also saw strong like for like growth.

A successful promotional campaign, including one day only offers for Christmas staples, such as champagne and crackers, proved effective in building footfall in the pre-Christmas period.

Online grocery sales saw an uplift in both orders and average order value, while John Lewis Click and Collect sales which were picked up in Waitrose shops were up 18.5% on last year.

John Lewis

  • Gross sales up 4.9% to £998.1m, with like-for-like sales up 2.7%
  • Online sales up 11.8%, representing 40.0% of sales. Shop sales up 0.8%.
  • Across product areas: Home up 2.7%, Fashion up 7.2% and EHT up 4.8%

John Lewis outperformed the market again this year, with the pattern of trade characterised by the three peaks of Black Friday, Christmas week, and Clearance.

The channel mix saw a continued shift to online. Shopping on mobile phones was the online channel of choice with sales up 80.9%, accounting for 37% of all traffic. Click & Collect sales were up 14.5%, accounting for 52% of online orders.  Shop sales were up, trading well pre-Christmas as last-minute shopping delivered a record week for branches.

Operationally, our supply chain performed particularly well; on the Saturday after Black Friday our Magna Park distribution centre processed 33% more units than the equivalent in 2015.

Outlook

We expect the full year Profit before Partnership Bonus, tax and exceptionals to be ahead of last year. However, that will be substantially as a result of lower pension accounting charges following the changes to our pension scheme from April 2016 and the effect of favourable market interest rates used to determine the pension accounting costs at the beginning of this year.  Trading profit is under pressure as a result of wider changes taking place in retail.

The most obvious of these changes is the channel shift from shops to online. The other major influence is pricing, where deflation continues in food and non-food, despite rising input costs as a result of weakness in the Sterling exchange rate.

These factors are significant for the outlook where we expect both inflationary cost pressures and competition to intensify in the market as a whole. The rate of retail market sales growth may slow and the rate of profit growth that is achievable will be affected by margin pressure.

We have decided to comment on Bonus implications at this stage because the Partnership’s strong Christmas trading, and the likelihood of higher reported profits, risk overshadowing the importance the Board is placing on the challenging market outlook, our determination to maintain a strong balance sheet and our commitment to accelerating our strategy. The precise level of the Bonus will be decided as usual in March, but, in view of these factors, it is likely to be significantly lower than last year.

John Lewis Partnership plc will report its full year results ended 28 January 2017 on 9 March 2017.

1The six week period this year to 31 December 2016 includes an additional trading day in shops compared to last year’s six week period to 2 January 2016. Excluding the additional trading day like-for-like sales were broadly level in Waitrose and approximately 2% up in John Lewis
2Kantar Grocery data for Waitrose / BRC for John Lewis
3Trading profit is Profit before Partnership Bonus, tax and exceptionals and before pension costs

Notes to editors

The John Lewis Partnership – operates 48 John Lewis shops across the UK, johnlewis.com, 351 Waitrose shops, waitrose.com and business to business contracts in the UK and abroad. The business has annual gross sales of over £11bn. It is the UK’s largest example of an employee-owned business where all 88,900 staff are Partners in the business.

Waitrose – winner of the Best Supermarket1 and Best Food Retailer2 awards- currently has 351 shops in England, Scotland, Wales and the Channel Islands, including 62 convenience branches, and another 27 shops at Welcome Break locations. It combines the convenience of a supermarket with the expertise and service of a specialist shop – dedicated to offering quality food that has been responsibly sourced, combined with high standards of customer service.  Waitrose also exports its products to 58 countries worldwide and has eight shops which operate under licence in the Middle East. Waitrose’s omnichannel business includes the online grocery service Waitrose.com, as well as specialist online shops including waitrosecellar.com for wine.

¹ Which? Customer Survey
² Verdict Customer Satisfaction Awards

John Lewis – John Lewis operates 48 John Lewis shops across the UK (34 department stores, 12 John Lewis at home and shops at St Pancras International and Heathrow Terminal 2) as well as johnlewis.com. John Lewis  ‘Best In-Store Experience 2016’, ‘Best Clothing Retailer 2016,’ ‘Best Electricals Retailer 2016,’ ‘Best Furniture Retailer 2016,’ ‘Best Homewares Retailer 2016’ and ‘Best Click & Collect Retailer 2016’1, typically stocks more than 350,000 separate lines in its department stores across fashion, home and technology. Johnlewis.com stocks over 280.000 products and is consistently ranked one of the top online shopping destinations in the UK. John Lewis Insurance offers a range of comprehensive insurance products – home, car, wedding and event, travel and pet insurance and life cover – delivering the values of expertise, trust and customer service expected from the John Lewis brand.

1Verdict Consumer Satisfaction Awards 2016

You can follow John Lewis on the following social media channels:
www.johnlewis.com/twitter
www.johnlewis.com/facebook
www.johnlewis.com/youtube.

Enquiries:
For further information please contact:

Citigate Dewe Rogerson
Simon Rigby
Jos Bieneman
Telephone: 020 7638 9571

John Lewis Partnership
Simon Fowler
Director of Communications
Telephone: 07710 398460

Katie Robson
Senior Manager, Group External Communications
Telephone: 07764 675608

John Lewis
Peter Cross
Director, Communications
Telephone: 07764 697674

Gillian Taylor
Head of External Communications
Telephone: 07919 057931

Waitrose
Christine Watts
Communications Director
Telephone: 07764 676414

Graeme Buck
Head of Communications
Telephone: 07703 379561

Source: John Lewis

TrueStart and the John Lewis Partnership initiative to support retail-specific startups

LONDON, 2016-Aug-02 — /EPR Retail News/ — The John Lewis Partnership has joined forces with TrueStart, Europe’s only independent retail and consumer accelerator and investment fund, to find and fund the products, services and technologies which will define how we live in the future.

The Eureka Initiative – a partnership between TrueStart and the John Lewis Partnership – will enable startups within TrueStart’s own accelerator programme, The Collection, to gain exposure to the Partnership’s market-leading retail capabilities, with the aim of bringing the best ideas to commercial reality.  It will build on the spirit of experimentation upon which the John Lewis Partnership was founded and nurture never-seen-before products and services – from the drawing board to customers via the shop floor and website.

One startup that will benefit from the Eureka Initiative is TrueStart-backed, Photospire.  A technology platform that enables retailers and brands to create real-time, personalized video content for its customers, Photospire is in discussions with the John Lewis Partnership regarding activation activities that target the brand’s customers with product recommendation videos tailored to individual customers.

Tom Athron, Group Development Director at the John Lewis Partnership, said: ‘The John Lewis Partnership began life as a brave entrepreneurial experiment. By collaborating with TrueStart we will be supporting the future growth of our company by partnering with like-minded entrepreneurs and fast tracking their ideas. I firmly believe that all businesses focused on growth in a rapidly changing world will need a few eureka moments to thrive.’

Matt Truman, CEO at True Capital, the retail and consumer sector-specialist private equity firm which owns TrueStart, said: ‘TrueStart looks to work with genuinely disruptive businesses that have the potential to inform real change in the retail sector. I am delighted to welcome the John Lewis Partnership on board as our latest strategic partner. By joining forces we can lean on our joint expertise to ensure that the retail industry keeps innovation at its core, transforming the fashion, home and technology sectors in these rapidly changing times.’

Ger O’Meara, Co-Founder and CEO of Photospire, said: ‘Working with the John Lewis Partnership will allow us to use real-time data and tell a story to each of its customers in a targeted, personalized and engaging way. Having access to the right people was only possible because of the partnership between TrueStart and the John Lewis Partnership. This is the very definition of ‘accelerator’, and highlights the value of TrueStart and its retail network.’

The Eureka Initiative between the John Lewis Partnership and TrueStart will complement the highly successful incubator currently run by John Lewis, JLAB, which aims to deliver a broader range of new products and services across the department store portfolio and has already uncovered technology-based solutions to some of John Lewis’s operational challenges.

Notes to editors

The John Lewis Partnership
The John Lewis Partnership operates 46 John Lewis shops across the UK (32 department stores, 12 John Lewis at home and shops at St Pancras International and Heathrow Terminal 2), johnlewis.com, 350 Waitrose shops, waitrose.com and business to business contracts in the UK and abroad. The business has annual gross sales of over £11bn. It is the UK’s largest example of worker co-ownership where all 91,500 staff are Partners in the business.

About TrueStart
TrueStart (www.truestart.co.uk) is Europe’s only retail and consumer accelerator and investment fund. TrueStart adds value to the startup businesses by providing access to its comprehensive retail and consumer network, mentorship, investment support, and 4,300 ft of dedicated office space in its retail innovation hub in London.

TrueStart is backed by True Capital (www.truecapital.co.uk), the retail and consumer sector specialist investment firm.

General enquiries:
For further information please contact:

Siân Grieve
Senior Communications Manager (Corporate), John Lewis
Telephone: 0207 592 6887
Email: sian.grieve@johnlewis.co.uk

Kim Visser
Head of Marketing and Communications, Truestart
Telephone: 0203 740 6943
Email: kim.visser@truecapital.co.uk

Source: John Lewis Partnership

John Lewis Partnership’s Annual Report and Accounts 2015/16 available in an interactive format

LONDON, 2016-Apr-26 — /EPR Retail News/ — The John Lewis Partnership today publishes its Annual Report and Accounts 2015/16. The Annual Report also includes a Sustainability Performance Review with more detailed information available online.

The report is designed for our Partners, the owners of our business, and anyone interested in the Partnership.

The Annual Report and Accounts is available in an interactive format on this website.

Notes to editors

The John Lewis Partnership – operates 46 John Lewis shops across the UK, johnlewis.com, 346 Waitrose shops, waitrose.com and business to business contracts in the UK and abroad. The business has annual gross sales of over £11bn. It is the UK’s largest example of an employee-owned business where all 91,500 staff are Partners in the business.

Waitrose – winner of the Best Supermarket1 and Best Food Retailer2 awards- currently has 346 shops in England, Scotland, Wales and the Channel Islands, including 60 convenience branches, and another 27 shops at Welcome Break locations. It combines the convenience of a supermarket with the expertise and service of a specialist shop – dedicated to offering quality food that has been responsibly sourced, combined with high standards of customer service.  Waitrose also exports its products to 59 countries worldwide and has eight shops which operate under licence in the Middle East. Waitrose’s omnichannel business includes the online grocery service Waitrose.com, as well as specialsit online shops including waitrosecellar.com for wine and waitrosekitchen.com for cookware, utensils and kithchen gadgets.

¹ Which? Customer Survey
² Verdict Customer Satisfaction Awards

John Lewis – John Lewis operates 46 John Lewis shops across the UK (32 department stores, 12 John Lewis at home and shops at St Pancras International and Heathrow Terminal 2) as well as johnlewis.com. It is part of the John Lewis Partnership, the UK’s largest example of worker co-ownership and all 30,000 John Lewis staff are Partners in the business. John Lewis, ‘Best In-Store Experience 2016’, ‘Best Clothing Retailer 2016,’ ‘Best Electricals Retailer 2016,’ ‘Best Furniture Retailer 2016,’ ‘Best Homewares Retailer 2016’ and ‘Best Click & Collect Retailer 2016’¹, typically stocks more than 350,000 separate lines in its department stores across fashion, home and technology. Johnlewis.com stocks over 280,000 products, and is consistently ranked one of the top online shopping destinations in the UK. John Lewis Insurance offers a range of comprehensive insurance products – home, car, wedding and event, travel and pet insurance and life cover – delivering the values of expertise, trust and customer service expected from the John Lewis brand.

1 Verdict Consumer Satisfaction Awards 2016

You can follow John Lewis on the following social media channels:
www.johnlewis.com/twitter
www.johnlewis.com/facebook
www.johnlewis.com/youtube.

Enquiries
For further information please contact:

John Lewis Partnership 
Katie Robson
Senior Manager, Group External Communications
Telephone: 020 7592 6296

Citigate Dewe Rogerson
Simon Rigby
Jos Bieneman
Telephone: 020 7638 9571

John Lewis Partnership announces the appointment of Keith Williams as non-executive Deputy Chairman

LONDON, 2016-Mar-23 — /EPR Retail News/ — The John Lewis Partnership announces the appointment of Keith Williams as non-executive Deputy Chairman, succeeding Mark Price who leaves the Partnership on 4 April 2016, as announced in October 2015. Keith Williams will be taking up his new role from 4 April 2016.

Keith joined the Partnership Board as a non-executive director in March 2014. In addition to his new role as Deputy Chairman, Keith has agreed to extend his term as a Non-Executive Director for a further two years.

Keith is currently Executive Chairman of British Airways and is retiring from his role on 31 March. He joined the airline in 1998 and became Chief Executive in 2011. Prior to joining British Airways he worked for a range of major corporations including Reckitt and Coleman, Apple Computer Inc and Boots. He is also Independent Non-Executive Director of Transport for London.

Sir Charlie Mayfield, Chairman of the John Lewis Partnership, said: ‘I’m delighted Keith has agreed to take up the role of Deputy Chairman. In the two years since his appointment to the Board he has made a valuable contribution to the Partnership and I look forward to working with him in his new role’.

Notes to editors

The John Lewis Partnership – The John Lewis Partnership operates 46 John Lewis shops across the UK, johnlewis.com, 346 Waitrose shops, waitrose.com and business to business contracts in the UK and abroad. The business has annual gross sales of over £11bn. It is the UK’s largest example of an employee-owned business where all 91,500 staff are Partners in the business.

Waitrose – winner of the Best Supermarket1 and Best Food and Grocery Retailer2 awards- currently has 346 shops in England, Scotland, Wales and the Channel Islands, including 60 convenience branches, and another 27 shops at Welcome Break locations. It combines the convenience of a supermarket with the expertise and service of a specialist shop – dedicated to offering quality food that has been responsibly sourced, combined with high standards of customer service.  Waitrose also exports its products to 58 countries worldwide and has seven shops which operate under licence in the Middle East. Waitrose’s omnichannel business includes the online grocery service Waitrose.com, as well as specialsit online shops including waitrosecellar.com for wine and waitrosekitchen.com for cookware, utensils and kithchen gadgets.

¹ Which? Customer Survey
² Verdict Customer Satisfaction Awards

John Lewis – John Lewis operates 46 John Lewis shops across the UK (32 department stores, 12 John Lewis at home and shops at St Pancras International and Heathrow Terminal 2) as well as johnlewis.com. John Lewis, ‘Best Clothing Retailer 2015’ , ‘Best Electricals Retailer 2015’ and ‘Best Homewares Retailer 2015’3, typically stocks more than 350,000 separate lines in its department stores across fashion, home and technology. Johnlewis.com stocks over 280,000 products, and is consistently ranked one of the top online shopping destinations in the UK. John Lewis Insurance offers a range of comprehensive insurance products – home, car, wedding and event, travel and pet insurance and life cover – delivering the values of expertise, trust and customer service expected from the John Lewis brand.

3 Verdict Consumer Satisfaction Awards 2015

You can follow John Lewis on the following social media channels:
www.johnlewis.com/twitter
www.johnlewis.com/facebook
www.johnlewis.com/youtube.

Enquiries

For further information please contact:

John Lewis Partnership
Katie Robson
Senior Manager, Group External Communications
Telephone: 020 7592 6296

Citigate Dewe Rogerson
Simon Rigby / Jos Bieneman
Telephone: 020 7638 9571

Graduate schemes at John Lewis Partnership open for applications on 1 October

LONDON, 2015-9-29 — /EPR Retail News/ — Last year the Partnership received 15,000 applications for its graduate schemes, which this year will have an increased focus on IT – a growing area that underpins the omni-channel growth of the business.

The five schemes are split across the John Lewis, Waitrose, and John Lewis Partnership divisions of the business, and are aimed at students graduating in 2016 or those who have already graduated and are seeking a new career opportunity.

The five available schemes are:

  • Waitrose Leadership
  • John Lewis Partnership Finance
  • John Lewis Partnership Technology
  • John Lewis Buying
  • John Lewis Merchandising.

The Partnership has a business-wide focus on technology and retail innovation and is constantly evolving and modernising in order to meet customer demand. The omni-channel retailer is searching for talented graduates who can help continue to innovate and move the retail sector forward. All candidates must demonstrate excellent academic ability, a shared passion for retail and strong leadership potential.

David Hunn, Director, IT Delivery at John Lewis initially joined the Partnership on the Technology graduate scheme. David commented: ‘I applied for the Technology graduate scheme not only because I had an interest in technology, but because I was really interested in a career in retail. Shopping is something truly visible that everyone can connect with on some level, and that really appealed to me. John Lewis’ excellent reputation as an employer was also a great attraction.

‘I’ve been with the business for 25 years now and have watched technology go from being something that supported the business, to being an integral part of every aspect of it. Whichever scheme you join today, you will see how technology plays a vital part in the running of our omni-channel business.

‘We’re looking for graduates that can not only demonstrate excellent academic ability, but show a thorough understanding of the retail market and how we can work together to move the sector forward.’

Godfrey Asare joined the Waitrose Graduate Leadership Scheme last year and is currently working as an Analytics Project Manager in the Waitrose eCommerce team. ‘The Graduate Leadership Scheme has been challenging but hugely rewarding. ECommerce has a leading role in retail and is transforming the way we shop, so it’s fantastic to be at the heart of this, playing such a key role in our Modern Waitrose strategy.’

Starting salaries will range from £24,000-£29,000 dependent on scheme, in addition to a Partnership discount card, ticket subsidies and even the chance to enjoy a discounted holiday at one of five holiday centres.

Candidates can apply at www.jlpjobs.com and entry requirements depend on the scheme applied for. Please be aware that candidates can only apply for one scheme.

In the event of an exceptionally high response rate, applications will close early and further submissions will not be accepted. Candidates are therefore encouraged to apply early to avoid disappointment.

For more information on the schemes, the selection process, to read our graduate blog and lots of other useful information from graduates themselves and our recruitment team, please see http://jlpjobs.com/graduates/.

Notes to editors

The John Lewis Partnership – The John Lewis Partnership operates 45 John Lewis shops across the UK (32 department stores, 11 John Lewis at home and shops at St Pancras International and Heathrow Terminal 2), johnlewis.com, 342 Waitrose shops, waitrose.com and business to business contracts in the UK and abroad. The business has annual gross sales of over £10bn. It is the UK’s largest example of worker co-ownership where all 88,700 staff are Partners in the business.

Enquiries
For further information please contact:
Waitrose
Rob Cadwell, Senior Press Officer, Corporate
Telephone: 01344 826182
Email: rob.cadwell@waitrose.co.uk
John Lewis
Emma Cole, Communications Officer, Corporate & Brand
Telephone: 0207 798 3829
Email: emma.l.cole@johnlewis.co.uk

John Lewis Partnership announces the appointment of Chris Coburn, Baiju Naik and Lucy Parks as Elected Directors with effect from 17 April 2015

LONDON, 2015-4-17 — /EPR Retail News/ — The Constitution of the John Lewis Partnership provides that its democratically elected Partnership Council elects five Partners to the Partnership Board of the Company, known as Elected Directors.Following the recent election by the Partnership Council, the Company announces the resignation of Kate Brewer, Kevin Payne and Daniel Smith as Elected Directors with effect from close of business on 16 April 2015 and the appointment of Chris Coburn, Baiju Naik and Lucy Parks as Elected Directors with effect from 17 April 2015.

Notes to editors
The John Lewis Partnership – The John Lewis Partnership operates 43 John Lewis shops across the UK (31 department stores, 10 John Lewis at home and shops at St Pancras International and Heathrow Terminal 2), johnlewis.com, 338 Waitrose shops, waitrose.com and business to business contracts in the UK and abroad. The business has annual gross sales of over £10bn. It is the UK’s largest example of worker co-ownership where all 93,800 staff are Partners in the business.

Enquiries
For further information please contact:James Connal
Group Senior External Communications Manager
Telephone: 020 7798 3803

John Lewis Partnership hosts the inaugural Inspire EO conference

LONDON, 2015-2-5 — /EPR Retail News/ — John Lewis Partnership today hosts the inaugural Inspire EO conference, aimed at providing an insight into the benefits of giving private and public sector employees a stake in their business.

Employee ownership has been shown to produce fast employment and sales growth; lead to higher productivity and profitability; and give businesses greater resilience through times of economic difficulty. With a series of tax advantages coming into force since October, there has never been a better time to consider employee ownership.

Today’s conference, supported and sponsored by the Employee Ownership Association, KPMG,  Nationwide and CH2M HILL will be attended by approximately 350 delegates from new and existing businesses of all sizes, as well as public bodies.

Speakers will include Sir Charlie Mayfield, Chairman of the John Lewis Partnership, Chief Executives of leading employee owned businesses, senior politicians, legal & financial advisors.

Sir Charlie Mayfield, Chairman of John Lewis Partnership said:

‘Thanks to new measures introduced by this Government, there has never been a better time for companies to convert to employee ownership. With many more businesses making the change, I believe it is a model whose time has come and I’m delighted that so many businesses are attending the inaugural Inspire EO event.’

Minister for the Cabinet Office Francis Maude said:

‘When the Coalition Government came to power our priority was to reduce the deficit so the country could pay its way in the world again. Central to this long-term economic plan was creating a diverse, responsible and sustainable economy for the future. Employee ownership can make a valuable contribution to this aim, because employee-owned firms have the kind of grit and resilience that our economy needs.

‘This was our rationale for encouraging public sector workers to form mutuals and take control of services. And it worked. Five years on there are now more than 100 mutuals, up from just nine in 2010. The results have been dramatic. Waste and average costs are down, while staff satisfaction is up. Many have also gone on to win further work, giving rise to growth and to new jobs.’

Iain Hasdell, Chief Executive, Employee Ownership Association said:

‘Businesses owned by their employees are playing a magnificent role in the UK’s economic recovery. They consistently outperform their competitors as a direct result of being employee owned.  In 2014 productivity in employee owned businesses grew by 4.5% when it remained flat in the rest of the economy, and profitability in businesses owned by their employees rose by 25%. Employee owners across the UK are laying the foundation stones for a new economy.’

Enquiries

For further information please contact:

John Lewis Partnership
Neil Spring, Group Senior External Communications Manager
Telephone: 020 7592 6292

Citigate Dewe Rogerson
Simon Rigby / Jos Bieneman
Telephone: 020 7638 9571

John Lewis Partnership: the new pension scheme will take effect for new Partners from April 2015 and for existing Partners from April 2016

LONDON, 2015-2-2 — /EPR Retail News/ — In March 2013 the John Lewis Partnership announced that it would review its pension scheme to ensure that it remains both fair to Partners and affordable to the Partnership. After considerable discussion and debate, the Partnership Council voted unanimously in favour of the final proposal.

The final proposal has since been reviewed and agreed by the Partnership Board and the Chairman. The changes outlined in the proposal will take effect for new Partners from April 2015 and for existing Partners from April 2016.

The final proposal is to adopt a hybrid Defined Benefit (DB)/Defined Contribution (DC) scheme with the central elements being:

  • To continue to offer a non-contributory Defined Benefit scheme based on a Partner’s final salary, but at a reduced accrual rate of 1/120th for future service from April 2016
  • The Defined Contribution section of the scheme, in which Partner contributions are matched by the Partnership up to 4.5 per cent of contractual basic pay, will be extended from three years to the full length of a Partner’s service. Partners who are members of the Partnership Defined Benefit scheme will also receive 3% of their contractual basic pay each month on a non-contributory basis toward their Defined Contribution pension.
  • To increase the waiting period before joining the DB section of the scheme for new Partners from three years to five years from April 2015.

Nat Wakely, Director, Pensions Benefit Review said:

‘The John Lewis Partnership pension is a defining element of our business and this decision will ensure that it remains so in a way that is fair and affordable.

‘The Council’s unanimous vote in favour of the final proposal was the culmination of a very thorough process, involving every area of the Partnership and concluding in a decision that we took together in an open and democratic way.’

Enquiries

For further information please contact:

John Lewis Partnership
Andrew Moys, Director of Communications
Telephone: 020 7592 6292

Citigate Dewe Rogerson
Simon Rigby / Jos Bieneman
Telephone: 020 7638 9571