Bank Audi Lebanon’s leading financial institution to introduce NCR SelfServ™ 80 Series of ATM solutions

Breakthrough ATM solution from NCR will help Bank Audi to transform retail banking and deliver omni-channel experiences

BEIRUT, Lebanon, 2017-Oct-11 — /EPR Retail News/ —  NCR Corporation (NYSE: NCR), a global leader in omni-channel solutions, today (October 10, 2017) announced that Bank Audi – Lebanon’s leading financial institution, will be the first bank in the Middle East and Africa region to introduce the innovative NCR SelfServ™ 80 Series, a new family of ATM solutions that transforms the banking experience and changes the way consumers interact with the ATMs.

As part of this agreement, Bank Audi will add new ATMs to its fleet, comprising of the NCR SelfServ 82 and NCR SelfServ 84.  The SelfServ 80 Series offers a unique combination of innovation across software, hardware, and services; it leads to a future-proof solution that is ready to converge the physical and digital channels in a mobile-first world. The built-in interactive video banking feature enables financial institutions (FIs) to offer high-touch, personalized service, where customers can be helped by a live teller right at the ATM. This capability streamlines the way branch staff serve customers with auto loans, mortgages, credit cards or deposits across the network.

“The NCR SelfServ 80 Series delivers the next generation of omni-channel self-service experiences at the ATM that will help us grow revenue, reduce cost, manage risk and enhance customer experience,” said Omar el Zein, Head of Innovation, Bank Audi. “Bringing world leading banking experience to our customers remains a key strategy for Bank Audi and the introduction of NCR’s innovative ATM fleet that offers seamless omni-channel experience across a full range of interactive and assisted service transactions, reiterates our commitment.”

The new multifunctional ATMs represent a breakthrough in the history of ATMs. A large, 19-inch multi-touch display drives tablet-like interactions, where consumers can swipe, pinch and zoom their way quickly through transactions. The large display is an improvement for elderly users compared to today’s small monitors. Apart from the ease-of-use, NCR’s new ATM family focuses on security; the recessed keyboard provides a natural PIN protection while a picture-in-picture camera shows what’s happening behind the user to prevent shoulder surfing.

“Financial institutions need to be ready to offer the experience digital natives expect and demand as they come of age and require unrestricted access to financial services with a seamless experience across any device of their choice,” said Jose Resendiz, Vice President & General Manager, NCR Financial Services. “The addition of the NCR SelfServ 80 Series will help Bank Audi execute on their innovation and customer experience strategy by transforming the banking experience they deliver to perfectly align with how their customers want to bank.”

The modern design of NCR SelfServ 80 family comes with fully customizable, color-coded media entry and exit indicators. Additionally, a unique 10-cassette cash dispense capability lowers cash replenishment costs. Paired with NCR’s CxBanking software suite, the SelfServ 80 series unlocks amazing customer experiences across physical and digital banking channels.

The SelfServ 80 Series has security “designed in” to respond to the latest threats. The flush, infinity glass enhances security against skimming attacks. Enabling contactless, via cards or smart phones can eliminate the threat of card skimming entirely. These features when combined with NCR Security software will help Bank Audi to ensure securing its customers and the bank from all potential points of compromise.

For additional materials including high-resolution product images, whitepapers, FAQs, please click here. To download the SelfServ 80 Series application on iOS, click here.

About Bank Audi
Bank Audi is a regional group with a universal banking profile. The Bank offers universal financial products and services including Corporate, Commercial, Individual and Retail, and Private Banking services, in addition to Investment Banking. As at end-June 2017, Bank Audi’s consolidated assets reached USD 44 billion, principally driven by private customers’ deposits of USD 36.3 billion, with shareholders’ equity reaching USD 3.8 billion. Bank Audi’s group staff headcount exceeds 7,000 employees and its shareholders’ base encompasses more than 1,500 holders of common shares and/or holders of Global Depositary Receipts (GDRs) representing common shares.

Bank Audi ranks first among Lebanese banking groups and is positioned in the inner circle of top regional banking groups. Its shares are listed on the Beirut Stock Exchange. Its GDRs are listed on both the Beirut Stock Exchange and the London Stock Exchange.

Stay connected:
bankaudigroup.com
facebook.com/BankAudiLebanon
youtube.com/BankAudiGroup

About NCR Corporation
NCR Corporation (NYSE: NCR) is a leader in omni-channel solutions, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Duluth, Ga., with over 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries. NCR encourages investors to visit its web site which is updated regularly with financial and other important information about NCR.

Web site: www.ncr.com
Twitter: @NCRCorporation
Facebook: www.facebook.com/ncrcorp
LinkedIn: www.linkedin.com/company/ncr-corporation
YouTube: www.youtube.com/user/ncrcorporation

News Media Contacts:

Carole Aoun
Head of Brand & Corporate Communication
+961 1 977 358
carole.aoun@banqueaudi.com

Rakesh Aulaya
NCR Public Relations
+91 22 619 45 83
rakesh.aulaya@ncr.com

Source: NCR Corporation

NCR will host its 17th annual Innovation Conference on October 10-12, 2017 in Orlando, Florida

Financial services thought leaders, leading financial institutions and technology partners will converge on Orlando next week at NCR-hosted event

DULUTH, Ga., 2017-Oct-06 — /EPR Retail News/ — NCR Corporation (NYSE: NCR), a global leader in omni-channel solutions, will host its 17th annual Innovation Conference on October 10-12, 2017 at the Walt Disney World Swan & Dolphin Resort in Orlando, Florida. Set to the theme of “Connected Experiences”, attendees will gain insights to deliver unparalleled customer experiences and create stronger connections with consumers, small businesses and peers, while solving real business challenges.

The three-day event will feature keynote presentations from JP Nicols, internationally recognized advisor on innovation, strategy and leadership for the future of financial services and managing director of Fintech Forge, and Mick Ebeling, a Muhammad Ali Humanitarian of the Year award winner and chief executive officer of Not Impossible, an organization that develops creative solutions to address real-world problems.

“Rapid change in consumer behavior is re-defining how enterprises build solutions for the future, and how they bridge digital and physical experiences,” Jose Resendiz, VP of Financial Services, NCR Corporation. “This year’s Innovation Conference will provide the venue for future-looking conversations with our customers on how NCR and NCR strategic partners can help them address the digital future to be ready to architect the experiences of tomorrow.”

Innovation Conference 2017 will include a collection of industry relevant sessions and panel discussions, an Innovation Hall showcasing the latest in banking technologies and solutions from NCR and partners, and Idea Tank, a pitch-style competition featuring NCR customers’ breakthrough ideas on how banks can improve end user experience.

In 2016, Rivermark Community Credit Union’s Seth Schaefer won Idea Tank with the idea for Simplified Member Authentication, a solution that would securely authenticate members or customers in every channel, whether it be at an Interactive Teller Machine (ITM), ATM, in-person branch transaction, over the telephone, or with a loan officer.

About NCR Corporation
NCR Corporation (NYSE: NCR) is a leader in omni-channel solutions, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Duluth, Ga., with over 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries. NCR encourages investors to visit its web site which is updated regularly with financial and other important information about NCR.

Website: www.ncr.com
Twitter: @NCRCorporation
Facebook: www.facebook.com/ncrcorp
LinkedIn: www.linkedin.com/company/ncr-corporation
YouTube: www.youtube.com/user/ncrcorporation

Media Contacts:

Aaron Gould
NCR Corporation
212-589-8556
aaron.gould@ncr.com

Source: NCR Corporation

NCR deploys Microsoft’s Windows 10 IoT Enterprise software with leading European financial institution

DULUTH, Ga., 2017-Aug-09 — /EPR Retail News/ — NCR Corporation, (NYSE: NCR) a global leader in omni-channel solutions, today (August 8, 2017) announced the deployment of Microsoft’s Windows 10 Internet of Things (IoT) Enterprise software with a leading European financial institution.

The implementation, a first for the global retail banking industry, will enable banks to future-proof their ATMs and to deliver improved functionality, including contactless access, where customers can withdraw cash by simply tapping their card or smartphone at the machine, mobile-like interactions such as pinch, swipe and zoom, and upgraded security measures.

“This enterprise deployment of Windows 10 IoT is the latest exciting development in NCR’s longstanding commitment to providing innovative and customer-focused solutions to global financial institutions,” said Jose Resendiz, vice president, financial services at NCR Corporation. “At NCR, we design intelligent and interactive experiences across all consumer touchpoints leveraging the proliferation of connected IoT devices, including ATMs.”

NCR’s leadership in hardware, software and services solutions helps customers unlock amazing experiences across physical and digital channels in an increasingly connected economy. NCR is a top-10 provider of banking technologies, according to the 2016 IDC Financial Insights FinTech rankings, and powers eight of the top 10 mobile banking apps, according to MagnifyMoney.

“The financial services industry is being transformed by the Internet of Things (IoT),” said Rodney Clark, vice president of device sales, Microsoft Corp. “Microsoft and NCR have enjoyed a longstanding partnership and we’re excited to see them bring their new Windows 10 IoT powered ATMs to market. Financial institutions see the value in the Windows 10-powered ATMs as they provide the security, compliance and confidence to meet their needs.”

About NCR Corporation

NCR Corporation (NYSE: NCR) is a leader in omni-channel solutions, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier.

NCR is headquartered in Duluth, Ga., with over 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.

Web sites: www.ncr.com;
Twitter: @NCRCorporation
Facebook: www.facebook.com/ncrcorp
LinkedIn: www.linkedin.com/companyncr-corporation
YouTube: www.youtube.com/user/ncrcorporation

News Media Contacts:

Aaron Goud
NCR Public Relations
212.589.8556
aaron.gould@ncr.com

Source: NCR Corporation

NCR named a “Leader” in the IDC MarketScape: 2017 North American Mobile Banking and Payments report

Duluth, Ga., 2017-Jun-21 — /EPR Retail News/ — NCR Corporation (NYSE: NCR), a global leader in omni-channel solutions, today ( June 20, 2017) announced it has been named a “Leader” in the IDC MarketScape: 2017 North American Mobile Banking and Payments report.

In its assessment of NCR’s Digital Banking portfolio, IDC MarketScape highlighted numerous strengths, including: NCR’s ability to provide a wide range of integrated omni-channel banking solutions to the community financial institution (CFI) market at a flexible pricing model, combined with offering access to NCR’s broader portfolio of areas including ATMs.

“Consumers and financial institutions continue to expect more out of mobile banking which energizes us to keep innovating, and gives us a lot of pride to be recognized as a leader in this dynamic space,” said Jose Resendiz, VP of Financial Services, NCR. “With design thinking embedded in our DNA at NCR and a passion for innovation, we are constantly working to create a more intelligent, interactive, and easy-to-use experience that proactively solves real customer needs, using the latest in technology.”

Credited for being first to market in the U.S. with a wearable app, NCR has launched key mobile features such as Touch ID, Android Fingerprint, and 3D touch within six months of the technology becoming available in the marketplace.

“With a strong focus on user experience and the ongoing integration of relevant new features and technology, NCR’s Digital Banking solutions deliver a robust mobile banking and payment experience,” IDC Analysts Marc DeCastro and James Wester wrote in the IDC MarketScape.

NCR’s Digital Banking solutions power eight of the top 10 mobile banking apps in the US, according to MagnifyMoney. The IDC MarketScape research includes analysis of nine North American vendors of mobile banking and payments products. The report focuses on key measures for success based on 1) vendor’s current capabilities and how well it aligns to customer needs and, 2) vendor’s future strategy and how it aligns with what customers will require in three to five years.

IDC MarketScape: North America Mobile Banking and Payments 2017 Vendor Assessment (doc #40830917, May 2017)

About IDC MarketScape
IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.

About NCR Corporation
NCR Corporation (NYSE: NCR) is a leader in omni-channel solutions, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier.

NCR is headquartered in Duluth, Ga., with over 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries. NCR encourages investors to visit its web site which is updated regularly with financial and other important information about NCR.

Website: www.ncr.com
Twitter: @NCRCorporation
Facebook: www.facebook.com/ncrcorp
LinkedIn: www.linkedin.com/company/ncr-corporation
YouTube: www.youtube.com/user/ncrcorporation

News Media Contact:
Aaron Gould
NCR Public Relations
212.589.8556
aaron.gould@ncr.com

Source: NCR Corporation

NCR VP of Financial Services Jose Resendiz to present at the Self-Service Banking Europe 2017

LONDON, 2017-May-18 — /EPR Retail News/ — NCR Corporation (NYSE: NCR), a global leader in omni-channel solutions, today (May 16, 2017) announced that Jose Resendiz, NCR Vice President of Financial Services, will present at Retail Banking Research’s (RBR) Self-Service Banking Europe 2017, Europe’s leading ATM and self-service banking conference for over a decade. The event takes place on May 23-24, 2017 in London.

On May 23, Jose will be presenting a keynote presentation titled ‘Are you ready for the digital future?’, discussing customer experience in today’s digital world, showcasing real-world examples of how financial institutions are creating amazing and differentiated omni-channel experiences for their customers around the world.

“RBR is delighted that Jose Resendiz has agreed to give a keynote presentation at this year’s conference,” said Dominic Hirsch, managing director, RBR. “His experience and focus on digital banking are a perfect fit for the way the ATM industry and this conference are evolving. We are excited that NCR’s major commitment to the event provides the European banking community with its first public opportunity to explore the company’s new SelfServ 80 Series ATM family.”

Self-Service Banking Europe 2017 (formerly ‘European ATMs’) is RBR’s flagship European conference and the region’s premier ATM and self-service banking event. It brings together 600 banks, independent deployers, payment providers, hardware vendors, software suppliers, schemes, networks and service companies and a range of other key industry stakeholders at a unique event. The event will take place at the Park Plaza Riverbank Hotel in London.

NCR will also be exhibiting its industry-leading omni-channel solutions at booth #18.

About Self-Service Banking Europe 2017
Self-Service Banking Europe 2017 is RBR’s flagship European ATM conference and the region’s largest self-service banking event. It brings together over 600 banks, IADs and other industry stakeholders from more than 40 countries. The conference is based around a two-day speaker agenda comprising case studies by the world’s leading financial institutions and thought leadership sessions from industry experts. Delegates also have the opportunity to explore the latest ATM and self-service solutions in a dedicated exhibition area. For more information visit www.rbrlondon.com/ssbeurope or follow #SSBEurope on Twitter.

About RBR
RBR is the leading provider of strategic research and consulting services to organisations active in the areas of banking and retail automation, cards and payments. The company assists its clients by providing independent advice and intelligence through published reports, consulting, newsletters and events. For more information visit www.rbrlondon.com or follow @RBRLondon on Twitter.

About NCR Corporation
NCR Corporation (NYSE: NCR) is a leader in omni-channel solutions, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier.

NCR is headquartered in Duluth, Ga., with over 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.

Web sites: www.ncr.com
Twitter: @NCRCorporation
Facebook: www.facebook.com/ncrcorp
LinkedIn: www.linkedin.com/company/ncr-corporation
YouTube: www.youtube.com/user/ncrcorporation

News Media Contacts:
Aaron Gould
NCR Public Relations
212.589.8556
aaron.gould@ncr.com

Source: NCR Corporation

NCR launches new family of ATM solutions — NCR SelfServ™ 80 Series

NCR launches new family of ATM solutions — NCR SelfServ™ 80 Series

 

Breakthrough ATM solution from NCR helps financial institutions transform retail banking and deliver omni-channel experiences

DULUTH, Ga., 2017-Feb-16 — /EPR Retail News/ — NCR Corporation (NYSE: NCR) today (February 15, 2017) announced the NCR SelfServ™ 80 Series, a new family of ATM solutions that will help financial institutions redefine the banking experience and change the way consumers interact with the ATM forever.

Through a unique combination of innovation across software, hardware, and services, consumers and financial institutions will gain many new benefits from this mobile-ready ATM solution. A large, 19-inch multi-touch display drives tablet-like interactions, where consumers can swipe, pinch and zoom their way quickly through transactions.

Built-in video banking also enables financial institutions to offer high-touch, personalized service, where customers can be helped by a live teller right at the ATM. This means financial institutions can extend their personal service coverage and be available as close or far from home and as early or late as they choose to be. NCR is currently the only company that can offer video banking fully integrated in one ATM platform. This capability streamlines the way branch staff serve customers with auto loans, mortgages, credit cards or deposits across the network. NCR’s research shows that 80 percent of the transactions typically completed inside a physical branch can be completed through a live video teller at an ATM.

“The power of digital banking is that it empowers customers to be self-directed and choose the level of interaction they want. But banking is a relationship business, and bankers want to stand ready to provide one-to-one interactions at moments that are the most relevant, useful, and actionable,” said Mark Schwanhausser, Director Omnichannel Financial Services, Javelin Strategy & Research.  “ATMs with video tellers and enhanced capabilities can play a critical role in digital-first customer service by providing the combination of convenience and immediate assistance. It’s a way to restore a human face to an increasingly digital-banking relationship.”

“Financial institutions need to be ready to offer the experience digital natives demand as they come of age and require more financial services,” said Jose Resendiz, vice president, financial services, at NCR Corporation. “This launch fundamentally transforms the ATM to be perfectly aligned with how consumers want to bank and gives financial institutions a new way to realize omni-channel transformational strategies.”

The SelfServ 80 Series was recognized as an International Design Excellence Awards 2016 finalist. It is rooted in NCR’s 132-year history of understanding consumer behavior, its deep domain experience in retail banking and the strong legacy of its SelfServ brand – the most popular ATM family in the world.

The modern design comes with fully customizable, color-coded media entry and exit indicators. Additionally, a unique 10-cassette cash dispense capability lowers cash replenishment costs. Paired with NCR’s CxBanking software suite, the SelfServ 80 series unlocks amazing customer experiences across physical and digital banking channels.

“The adoption of this new solution is incredibly exciting. Several of the largest banks in the world, along with many community banks, have signed on for initial delivery contracts, with thousands of units installed to date,” added Joao Perez, senior vice president of NCR financial services sales. “Customers appreciate the new platform, which is beautiful on the outside and full of powerful engineering on the inside. Many more continue to sign up as they look to deploy a future-proof solution that is ready to converge the physical and digital channels in a mobile-first world.”

The SelfServ 80 Series is available now in select markets, including the United States and Canada, followed by global availability throughout 2017-2018. Please contact NCR Sales for pricing information and details on local availability.

For additional materials including high-resolution product images, whitepapers, FAQs, please click here. To download the SelfServ 80 Series application on iOS, click here.

About NCR Corporation

NCR Corporation (NYSE: NCR) is a leader in omni-channel solutions, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables more than 650 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier.

NCR is headquartered in Duluth, Georgia with over 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.

Web sites: www.ncr.com; www.ncr.com/SelfServ80
Twitter: @NCRCorporation
Facebook: www.facebook.com/ncrcorp
LinkedIn: www.linkedin.com/company/ncr-corporation
YouTube: www.youtube.com/user/ncrcorporation

Media Contact:
Scott Sykes
NCR Corporation
212.589.8428
scott.sykes@ncr.com

Source: NCR Corporation

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MagnifyMoney: eight of the top 10 mobile banking apps are powered by NCR’s Digital Banking solutions portfolio

NCR’s Digital Banking customers in the US represent eight of 2016’s Top 10 mobile banking apps, including the best overall, Eastman Credit Union

DULUTH, Ga., 2017-Jan-19 — /EPR Retail News/ — NCR Corporation (NYSE: NCR), a global leader in omni-channel solutions, today( January 18, 2016) announced that eight of the top 10 mobile banking apps are powered by NCR’s Digital Banking solutions portfolio, according to MagnifyMoney’s third-annual Mobile Banking App Study. This is the third year in a row that NCR’s community financial institution (CFI) customers were honored in the ’10 Best Overall’ category.

The study named Eastman Credit Union, a financial services cooperative with over $3.1 billion in assets and serving over 155,000 members at over 20 branches in Northeast Tennessee, Southwest Virginia and Texas, as the ‘Best Overall App’. NCR worked closely with ECU to build and deploy its mobile app to provide a better customer experience.

“At Eastman Credit Union, we strive to provide our members with the best products and services and our mobile applications are no exception,” said Darrell Dinsmore, VP Information Technology at ECU. “By partnering with NCR, an industry leader, we are able to offer our members a best-in-class mobile solution that meets their needs when it comes to managing their finances on the go.”

Of the apps honored, NCR also powers: ESL Federal Credit Union (New York), Redstone FCU (Alabama), SEFCU (New York), Wright-Patt Credit Union (Ohio), Tower Federal Credit Union (Maryland), Delta Community CU (Georgia), and Hudson Valley FCU (New York).

“It is extremely exciting to see so many NCR customers once again highlighted as providing best-in-class, deeply engaging and satisfying mobile experiences to their users,” said José Resendiz, Vice President and Financial Services Leader, NCR. “These high ratings are a testament of NCR’s commitment to deliver industry leading mobile banking applications for financial institutions.  We use design thinking to create easy-to-use experiences that proactively solve real customer needs with the latest in technology.”

MagnifyMoney compiled the ratings of iOS and Android banking apps from over 100 of the biggest banks and credit unions, including the 50 largest banks and 50 largest credit unions along with a selection of top online direct banks. The data, collected from the iTunes and Google Play stores the week of November 30, 2016, was used to create a composite 1 to 5 rating, factoring a weighted average of the ratings from both the iOS and Android platforms. MagnifyMoney then ranked each app based on its user rating score.

“In the past five years, adoption of mobile banking more than doubled, while the number of people banking on tablets increased more than eightfold,” said Nick Clements, founder of MagnifyMoney.com. “Mobile banking is a lifeline for more and more customers and the top rated apps on MagnifyMoney’s list deliver on reliability and simplicity.”

NCR’s 2017 product roadmap will continue to deliver the most feature-rich apps designed to bring powerful and optimized functionality to its mobile solutions offers.

About NCR Corporation
NCR Corporation (NYSE: NCR) is a leader in omni-channel solutions, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables more than 550 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier.

NCR is headquartered in Duluth, Georgia with over 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.

Web sites: www.ncr.com
Twitter: @NCRCorporation
Facebook: www.facebook.com/ncrcorp
LinkedIn: www.linkedin.com/company/ncr-corporation
YouTube: www.youtube.com/user/ncrcorporation

Media Contact:
Aaron Gould
NCR Public Relations
212.589.8556
aaron.gould@ncr.com

Source: NCR Corporation

Seth Schaefer and Rivermark Community Credit Union honored at NCR’s annual Innovation Conference

DULUTH, Ga., 2016-Oct-18 — /EPR Retail News/ — NCR Corporation (NYSE: NCR), a global leader in omni-channel solutions, today (October 14, 2016) announced the winner of its second annual Idea Tank competition, Rivermark Community Credit Union’s Seth Schaefer. Schaefer and Rivermark were honored at NCR’s annual Innovation Conference in Washington, D.C. and will receive R&D resources to develop and pilot their idea with NCR.

Schaefer’s winning product idea, Simplified Member Authentication, was chosen for its unique approach to improving a time consuming and often impersonal process: how to securely authenticate members or customers in every channel, whether it be at an Interactive Teller Machine (ITM), ATM, in-person branch transaction, over the telephone, or with a loan officer. Each finalist’s entry was evaluated for its innovative approach and potential positive impacts to both the financial institution and customer experience.

The primary concept behind Simplified Member Authentication is to provide customers with a hassle-free member experience, increase the use of mobile banking, and improve employee efficiency and productivity. The concept was focused on delivering an Express Transaction that transforms a user’s device into a ‘branch in your hand’ that jump starts and streamlines any secure transaction.

“The Idea Tank is one of several ways in which we co-innovate with our customers. It is an opportunity for our inventive customer base of financial institutions to present solutions to problems they see every day, work with our Innovation Catalysts to refine the ideas, and partner with us to invent the future,” said Jose Resendiz, VP and GM of NCR Financial Services. “Seth’s spirited and thorough presentation creatively leveraged the customer’s own device to bridge the gap between channels, and we are looking forward to working with Rivermark to bring his idea to reality.”

NCR is also proud to honor the four finalists chosen alongside Rivermark: Gereen Langmeyer of Digital Federal Credit Union, Evan Westlake of Illinois National Bank, Joshua Allen of 1st Security Bank and Lynn Blotkamp of First Interstate Bank.

Earlier this year, NCR invited its entire digital banking customer base to present a compelling customer problem in the digital banking space and propose a solution that would effectively address that problem. These semi-finalists received training and coaching in Design Thinking from NCR’s Innovation Catalysts in order to further refine their idea and their pitch. From there, financial institution voting and a panel of NCR’s digital banking experts narrowed the field to a group of five finalists who pitched their idea to a panel of judges in front of their peers at the NCR Innovation Conference.

“NCR’s Idea Tank is an amazing opportunity for clients to share ideas that address consumer and financial institution pain points,” said Seth Schaefer, VP of Operations, Rivermark Community Credit Union. “Anyone who has visited a branch has experienced the awkward ‘prove your identity’ conversation – there’s a better way to know your customer and with NCR’s help we are building a solution to simplify the experience.”

To view Schaefer’s video presentation further describing Simplified Member Authentication, as well as submissions from the additional finalists, click here.

About NCR Corporation
NCR Corporation (NYSE: NCR) is a leader in omni-channel solutions, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables more than 550 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier.

NCR is headquartered in Duluth, Georgia with over 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.

Web sites: www.ncr.com
Twitter: @NCRCorporation
Facebook: www.facebook.com/ncrcorp
LinkedIn: www.linkedin.com/company/ncr-corporation
YouTube: www.youtube.com/user/ncrcorporation

News Media Contact:

Aaron Gould
NCR Public Relations
212.589.8556
aaron.gould@ncr.com

Source: NCR Corporation

NCR Corporation extends SaaS-based platform to customers’ mobile devices with the launch of Business Banking Mobile

DULUTH, Ga, 2016-Sep-23 — /EPR Retail News/ — NCR Corporation (NYSE: NCR), a global leader in omni-channel solutions, today (September 22, 2016) announced the launch of Business Banking Mobile, extending the SaaS-based platform to customers’ mobile devices. The application will allow community financial institutions (CFIs) to compete with larger financial institutions by providing their business banking customers with iOS and Android access to this secure and easy-to-use account management platform.

“Business Banking Mobile is yet another strong example of NCR’s omni-channel leadership in the financial services industry,” said Jose Resendiz, Vice President & General Manager, NCR. “This launch is further proof that NCR is leading the reinvention of how financial institutions connect with thier business customers and create better experiences for them, while lowering costs and delivering a differentiated banking platform.”

NCR’s Business Banking Mobile extends the award-winning user experience from Digital Insight’s retail Mobile Banking Apps used by hundreds of financial institutions and millions of individual account holders to the small and medium-sized business. By providing one segmented platform designed for small businesses, business owners will be able to securely access key financial tools on-the-go, including multi-TIN transaction history and transfers, approval workflows for wire and ACH templates and payments, token support, mobile notifications, and end user management. Business Banking Mobile will also feature biometric authentication by incorporating Touch ID and EyePrint ID for added security.

NCR’s Business Banking Mobile is currently in beta testing at Tacoma, Washington-based Harborstone Credit Union.

“We recognized the need for providing our business members a mobile solution to help them keep their business running while on-the-go,” said Ken Bloomfield, VP of Marketing and Digital Experience, Harborstone. “The Business Banking Mobile solution offered by NCR is in direct alignment with our commitment to our business members, fulfilling our omni-channel promise.”

Business Banking Mobile is also being piloted by El Paso, Texas-based FirstLight Federal Credit Union, with general availability planned in early 2017.

“FirstLight is excited to offer a customized app for businesses that will provide our members with mobile access for transferring funds, checking balances, approving wire transfers and ACHs, receiving account notifications and more,” said Jim Huff, SVP of Marketing, FirstLight FCU. “We are also looking forward to the strong development capabilities that NCR and Digital Insight bring to the table to ensure that the product continues to evolve as financial technology evolves.”

About NCR Corporation
NCR Corporation (NYSE: NCR) is a leader in omni-channel solutions, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables more than 550 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier.

NCR is headquartered in Duluth, Georgia with over 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.

Web site: www.ncr.com
Twitter: @NCRCorporation
Facebook: www.facebook.com/ncrcorp
LinkedIn: www.linkedin.com/company/ncr-corporation
YouTube: www.youtube.com/user/ncrcorporation

News Media Contact:
Aaron Gould
NCR Public Relations
212.589.8556
aaron.gould@ncr.com

Source: NCR Corporation

NCR Corporation announces the launch of data-driven money management platform, NCR Money Management

DULUTH, Ga., 2016-Sep-08 — /EPR Retail News/ — NCR Corporation (NYSE: NCR), a global leader in omni-channel solutions, in partnership with MX, today (September 7, 2016) announced the launch of NCR Money Management, a data-driven money management platform that will provide consumers with an intuitive interface for managing and improving their financial lives.

NCR Money Management combines digital banking expertise from Digital Insight, an NCR company, and MX’s award-winning user experience (UX), providing account holders with practical financial data to aide in managing day-to-day spending decisions, budgeting, and financial planning. Together with MX, NCR Money Management delivers cleansed and categorized transaction data that makes spending behavior easy to interpret, along with reliable, redundant multi-source aggregation that paints a comprehensive financial picture. Financial institutions will then be able to analyze the non-sensitive primary and aggregated account data to present more targeted and relevant offers to their end customers.

Joining forces with MX’s industry-leading solution builds on our commitment to support financial institutions on their growth goals,” said Jose Resendiz, Vice President & General Manager, NCR. “We’re excited to bring our customers a solution that assists consumers in making smarter financial decisions and enriches the relationship that financial institutions have with their customers.”

NCR’s partnership with MX, which began in April 2016, is driven by financial institutions’ desire to better meet consumers’ digital expectations and improve customer retention – a fundamental change seen in the financial industry in recent years. NCR Money Management will launch as a pilot in fall 2016, and will be widely available in 2017.

The partnership will initially transition 471 financial institutions and 3.5 million users to NCR Money Management, with the opportunity for many more forward-thinking institutions to follow.

“We’re honored to be working with NCR as we deliver a money management experience that is second to none. Being an advocate for your account holders and helping them gain control of their financial lives is the key to deepening your relationship with them, something NCR Money Management takes to heart,” said Ryan Caldwell, CEO of MX. “We look forward to innovating together for many years to come.”

Long-time MX client FirstLight Federal Credit Union, regarding the benefit to their members: “As they aggregate their accounts in one place, obtain powerful insights on how they spend, visualize and interact with budgets, our members learn how to manage their money to save for the things that help them realize their dreams,” said Jim Huff, Senior Vice President of Marketing, FirstLight FCU. “We’re excited to see NCR and MX working together to provide the next generation of money management tools.”

About MX:
MX enables banks and credit unions to achieve record-breaking growth by winning their competitors’ most profitable account holders. As one of the fastest-growing fintech providers, MX drives customer-centric banking relationships by gathering and providing data upon which online and mobile banking partners and financial institutions can create and deliver next generation banking applications and solutions.

Founded in 2010, MX delivers data for better banking with data aggregation, data cleansing, auto-categorization, classification, money management, custom API, data analytics, marketing, best-in-class user interface and more. In addition, MX offers an extensive array of client services, ranging from training to custom marketing services. MX currently partners with more than 650 financial institutions and more than 35 digital, online and mobile banking providers — designating MX as a proven powerhouse in the fintech space. Learn more at MX.com.

About NCR Corporation
NCR Corporation (NYSE: NCR) is a leader in omni-channel solutions, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables more than 550 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier.

NCR is headquartered in Duluth, Georgia with over 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.

Web sites:
www.ncr.com | www.digitalinsight.com
Twitter: @NCRCorporation
Facebook: www.facebook.com/ncrcorp
LinkedIn: www.linkedin.com/company/ncr-corporation
YouTube: www.youtube.com/user/ncrcorporation

Media Contacts:
Aaron Gould
NCR Public Relations
212.589.8556
aaron.gould@ncr.com

Jeff Meredith
MX Public Relations
801.669.5588
press@mx.com

Source: NCR Corporation

NCR company Digital Insight to power Pen Air Federal Credit Union’s digital banking experience

Credit union selects Digital Insight to power digital banking experience

Duluth, Ga., 2016-Feb-22 — /EPR Retail News/ — Pen Air Federal Credit Union, the largest and oldest credit union headquartered in Pensacola, Fla., recently expanded its relationship with NCR Corporation (NYSE: NCR) by selecting Digital Insight, an NCR company, to power its digital banking experience. The credit union currently leverages NCR Interactive Teller Machines (ITMs) in its branches and now will also use Digital Insight’s online and mobile banking solutions.

“We are very focused on the Member experience and believe that Digital Insight will greatly enhance that while continuing to be on the forefront of the digital banking curve,” said Mark Brewer, CIO of Pen Air Federal Credit Union. “We are equally excited about the potential to leverage the synergies between Digital Insight and our deployed NCR ITMs. We selected nearly all services offered by Digital Insight, so our members will not only benefit from increased functionality, but they will also enjoy rewards and ease of use across all digital channels.”

Digital Insight’s flexible platform, powered by a services-oriented architecture, gives financial institutions the flexibility and control to develop and integrate new content, deeply personalize their customer experience and distinguish their unique brand. The company enjoys a 4.6 star rating on the Apple App Store and, according to an independent industry expert, eight of the top 10-rated banking apps are powered by Digital Insight.

“Pen Air Federal Credit Union’s mission is to enhance lives through exceptional service, strength and financial solutions,” said José Resendiz, General Manager of Digital Insight. “We are proud to be working with them to help them meet this mission by offering their members an easy to use suite of digital banking solutions that makes it easier for them to manage their money.”

About Digital Insight
Digital Insight, an NCR company, helps banks and credit unions achieve their goals and grow by offering innovative online and mobile banking solutions that make it easier for consumers and businesses to manage their money.  Our proven banking innovations give financial institutions the flexibility and control to engage more, increase retention and cross-sell effectively.

About NCR Corporation
NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables more than 550 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier.

NCR is headquartered in Duluth, Georgia with over 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.

About Pen Air Federal Credit Union
At Pen Air Federal Credit Union, respect is a guiding principle. As the largest and oldest credit union headquartered in Pensacola, Florida, with $1.3 billion in assets, Pen Air is dedicated to enhancing lives through exceptional service, strength, and financial solutions. Eighteen locations in Northwest Florida and Southeast Alabama, which include three student-run credit unions at area high schools, combined with Online and Mobile banking provide worldwide reach. Pen Air is a not-for-profit, member-owned financial institution, serving the community and improving lives since 1936. For more information, visit www.penair.org or call (850) 505-3200/toll free (877)4PENAIR.

Web sites: digitalinsight.com, penair.org
Get more banking insights at Banking.com and Unlock the Possibilities
Twitter: @Digital_Insight, @PenAirFCU
LinkedIn: Digital Insight, Pen Air FCU
Facebook: Pen Air FCU
Pinterest: Pen Air FCU

News Media Contacts

Heather Almand
Digital Insight, an NCR company
770-656-7769
heather.almand@digitalinsight.com

Patty Veal
Pen Air Federal Credit Union
850-505-3200, ext. 7777
vealpa@penair.org

SOURCE: NCR