Marks & Spencer releases 2016/17 Plan A highlights

London, 2017-Jun-09 — /EPR Retail News/ — Marks & Spencer (M&S) has today (08 Jun 2017) published its 2017 Plan A report, detailing progress against its sustainable business plan for financial year 2016/17.

2016/17 Plan A highlights

  • 4/5 M&S products now have an eco or ethical quality above market norm;
  • Healthier food now accounts for 41% of M&S Food sales;
  • Food, Home and Beauty suppliers added to interactive supply chain map;
  • 93% of Sparks card holders have chosen a charity to support and £1.8 million donated in 2016/17;
  • M&S ranked 2nd overall and top in Food and Clothing sectors in first Corporate Human Rights Benchmark;
  • Supply chain training passes 800,000 target;
  • 28% reduction in UK and ROI waste;
  • Significant expansion of food surplus redistribution scheme;
  • Stores, offices and warehouses raised £1.4 million for local charities and £6.9 million raised for health and wellbeing charities;
  • All the electricity M&S procures classified as renewable.

64 of the Plan A 2020 commitments set in 2014 have been achieved with 25 progressing on plan, 11 behind plan and six commitments have not been achieved. 107* Plan A commitments were set in 2014 with deadlines ranging from 2017 to 2020.

During the year M&S continued to operate as a zero waste to landfill business (first achieved in 2012) and remains the only carbon neutral major retailer (four years in a row).

Mike Barry, Plan A Director at M&S, said: “In a year of change at M&S, Plan A has once again made a significant contribution to M&S and made good progress in making our products, stores and supply chains better for people, planet and communities.

“There are some outstanding achievements in the 2017 report and solid progress across our commitments. As will always be the case with an ambitious, stretching plan, some of our goals are behind plan, but in every case we have an action plan to address the challenges and hit our commitment targets.”

Plan A is now in its 10th year and a new ambitious, customer focused version of the plan, Plan A 2025, launched last week. The new plan focuses on helping to transform 1,000 communities, helping 10 million people live healthier happier lives and making M&S a zero-waste business. There are 100 bold commitments due to be completed over the next eight years.”

Mike Barry continued: “We’ve achieved so much over the last decade, but I’m very clear that it was just a dress rehearsal for the disruptive steps M&S will take over the next decade as Plan A 2025 helps transform M&S into a truly sustainable business.”

2016/17 Plan A highlights in more detail

4/5 M&S products now have an eco or ethical quality above market norm

79% of all M&S products sold worldwide now have an eco or ethical quality above the market norm such as Fairtrade, cruelty free beauty products or recycled packaging (target is 100% by 2020).

Healthier food now accounts for 41% of M&S Food sales

The Eat Well range was improved and expanded last year and the Balanced For You and Count on Us ranges continue to go from strength-to-strength. New products launched in 2016/17 include new healthy convenience choices such as Nourish Bowls and 41 products were added to the Made Without range. In total, healthier food now accounts for 41% of total M&S Food sales.

Food, Home and Beauty suppliers added to interactive supply chain map

Customers and stakeholders can now see where M&S Clothing, Home, Beauty and Food products are made or produced on the M&S supply chain interactive map.  A total of 1,539 suppliers are listed. The map is updated every six months.

93% of Sparks card holders have chosen a charity to support and £1.8 million donated in 2016/17

93% of customers that hold a Sparks membership card have chosen one of ten charities to support. M&S donates a penny to the customer’s chosen charity every time they shop at M&S and donations were £1.8 million in 2016/17 (since the card was launched the figure is £2.4 million). Charities benefitting include Macmillan Cancer Support, Great Ormond Street and Shelter.

M&S ranked 2nd overall and top in Food and Clothing sectors in first Corporate Human Rights Benchmark

The recently published Corporate Human Rights Benchmark, which ranked 98 global companies on human rights performance, saw M&S ranked 2nd overall and top in both the Clothing and Food sectors.

Supply chain training passes 800,000 target

M&S passed its target of training 800,000 people (since 2010) in its supply chain in 2016/17 (now 890,000). Workers across the world have benefited from training on subjects such as employee rights, healthcare, numeracy and literacy.

28% reduction in UK and ROI waste

M&S has reduced the amount of waste it produces every year by 28% against a 2007 baseline. All the waste produced has been recycled since 2012 using a range of different material and energy recovery techniques.

Significant expansion of food surplus redistribution scheme

M&S’ food surplus redistribution scheme was significantly expanded in 2016/17. Nearly 600 charities benefited from the redistribution of surplus fruit, vegetables, bread, cakes and other groceries. 757 tonnes of surplus foods were donated (this compares to 168 tonnes in 2015/16). M&S works in partnership with Neighbourly, the social network for social good, to connect local charities with their local M&S store.

Stores, offices and warehouses raised £1.4 million for local charities and £6.9 million raised for health and wellbeing charities

In 2016/17 M&S stores, offices and warehouses raised £1.4 million for local charities – the majority coming through stores adopting a ‘charity of the year’ through the Neighbourly social network. Additionally, £6.9 million was raised last year for health and wellbeing charities such as Breast Cancer Now (£2.8m) and Macmillan Cancer Support (£3.5m) through fundraising, events and product sales.

All the electricity M&S procures classified as renewable

In 2016/17 all the electricity purchased for M&S stores, offices and warehouses in the UK and ROI came from green tariff renewable sources or on-site generation, or was supported by other market-place instruments. Additionally, 27% of M&S’ gas consumption has been replaced with bio-methane.

For the full report please visit  http://corporate.marksandspencer.com/

* One of the Plan A commitments set in 2014 has subsequently been cancelled, as detailed in the 2015 Plan A report.

Contact: 

Daniel Himsworth
Marks & Spencer Press Office
0208 718 1919
daniel.himsworth@marks-and-spencer.com

Source: Marks & Spencer

Marks & Spencer launches new eco and ethical programme – Plan A 2025

New eco and ethical ambition set 10 years after original 100-point five-year plan

London, 2017-Jun-02 — /EPR Retail News/ — Marks & Spencer today (01 Jun 2017) launches a new sustainability plan – Plan A 2025. The eco and ethical programme is an ambitious, customer focused plan that builds on the success of the first 10 years of Plan A and will support 1,000 communities, help 10 million people live happier, healthier lives and convert M&S into a zero-waste business.

The three-pillar plan is designed to tackle the big issues facing retailers, consumer businesses and society today. It spans customer and colleague wellbeing, transforming lives and communities and caring for the planet. Each pillar includes pioneering new commitments, for example:

  • Making all M&S packaging ‘widely recyclable’;
  • Raising £25 million for charities tackling cancer, heart disease, mental health problems, loneliness and dementia;
  • At least half of food sales coming from healthier products;
  • Colleagues completing one million hours of work-time community volunteering;
  • All key raw materials M&S uses coming from sustainable sources;
  • A new 10 community pilot that will see M&S work with local councils and charity partners to support communities to deliver positive, measurable change, the results of which will be rolled out to 100 locations.

Steve Rowe, Chief Executive of Marks & Spencer’s said: “Marks & Spencer has been at the forefront of social change for 133 years and we’re determined to play a leading role in the years ahead. Plan A 2025 will help us build a sustainable future by helping our customers live healthier lives, supporting the communities they live in and we source from and looking after the planet we all share. We believe we can engage all of our 32 million customers, 85,000 colleagues and 200,000 shareholders in the plan that becomes a mass voice for sustainable change.”

Jonathon Porritt, Chair of the Plan A Advisory Board, said: “It’s so important that M&S, one of the world’s most trusted and well-loved companies, keeps raising the bar on what it means to be a sustainable retailer.  On all the big challenges – supply chain, climate, food waste, living wage, human rights, packaging, community investment and so on – the pressure is intensifying and expectations rising.  It’s great to see M&S leading the way here.”

Plan A 2025 

Wellbeing
Plan A 2025 is designed to help inspire customers to be the best they can be and play a role in helping society tackle the wellbeing challenge. New commitments include:

  • At least half of global food sales coming from healthier products by 2022;
  • Helping to raise £25 million for charities tackling cancer, heart disease, mental health problems, loneliness and dementia by 2025;
  • By 2025, 20% of all M&S clothing will have a Plan A health or wellbeing attribute;
  • By 2019 M&S will incentivise and reward customers for making healthy choices;
  • By the end of 2018 all single portion snacks, confectionery and ice cream will be less than 250 calories.

Transforming lives and communities
Plan A 2025 aims to help play a transformative role in communities by enabling local economies to thrive, helping to build socially connected communities and improving local environments. New commitments include:

  • By 2020, in 10 locations M&S will complete programmes that aim to secure meaningful economic, social and environmental benefits in the communities around M&S stores and beyond. M&S will build on insights and roll out programmes in 100 further locations in the UK?and internationally by 2023, then share learnings with 1,000 locations by 2025;
  • Making space available for community use in 50% of Clothing, Home and Food stores by 2025;
  • Between 2017 and 2025, supporting M&S colleagues worldwide to provide one million hours of worktime community volunteering;
  • M&S will enter into a new collaboration with Oxfam over three years focusing on the UK and India to develop a deeper understanding of the connection between sourcing practices and human rights impacts. Oxfam will report the findings independently, whilst M&S will develop a programme of actions and report annually on progress from 2018;
  • Over the next seven years the M&S Global Community Programme will help a million people in M&S’ supply chain communities to help build livelihoods and protect the environment.

Caring for the planet
Plan A has helped make substantial improvements to M&S’ environmental footprint. Plan A 2025 will do even more with M&S aiming to make its entire business model zero waste – not just its own operations but also its supply chains and products. M&S has also set its first ever approved science-based target*. New commitments include:

  • All M&S packaging to be ‘widely recyclable’ by 2022;
  • Halving food waste by 2025;
  • By 2025 all key raw materials M&S uses will come from sustainable sources, including all cotton by 2019;
  • By 2025 at least ¼ of all M&S Clothing and Home products will be made using 25% recycled material;
  • M&S will reduce greenhouse gas emissions by 80% in its own operations by 2030 (compared to 2007 levels) and, during the same period, cut emissions in its supply chain by 13.3m tonnes (approved science-based target).

Mike Barry, Director of Plan A at Marks & Spencer said: “The first 10 years of Plan A have given us the confidence to embrace a sustainable future. Plan A 2025 is now our plan for a future in which a truly sustainable M&S can, in partnership with our customers and stakeholders, have a positive impact in all we do. It will force us to address questions for which we don’t have all the answers to yet and collaborate with others to drive true change across consumer goods industries.”

Plan A 2025 will be backed by a marketing campaign that includes M&S’ first ever Plan A store take-over with every single M&S window featuring a Plan A message and M&S’ 70 biggest stores hosting a welcome zone that details what the store is doing to support its local community. It is part of M&S’ new Spend It Well brand campaign and includes radio support as well as a digital push which includes a new Plan A hub at www.marksandspencer.com/s/make-it-matter and promoted content on social media.

M&S will report on Plan A 2025 progress every year in June and the commitments will be assured by independent auditors and M&S’ own audit team.

10 years of Plan A
Plan A launched 10 years ago and has since helped redefine the role of business in society. It has delivered 296 stretching eco and ethical commitments, won 240 awards and saved over £750 million in costs through efficiencies such as using less energy, fewer transport miles and reducing packaging. A decade of achievements includes:

  • Over 27 million items of clothing Shwopped (since 2008);
  • One billion coat hangers saved;
  • Making M&S the world’s first and only carbon neutral major retailer;
  • 17,000 people helped from disadvantaged parts of the community through M&S employability schemes – over 50% going on to find work;
  • Carrier bag usage reduced by 80%, saving 4 billion carrier bags since 2008;
  • Raising £25m for Breast Cancer Now (since 2001) and £10m for Macmillan;
  • Improving UK and Ireland energy efficiency by 39%;
  • Converting 100% of the palm oil used in M&S products to RSPO certified;
  • Converting 49% of M&S cotton, 99% of the wood in M&S products, stores and marketing materials and 27% of M&S leather to more sustainable sources;
  • 890,000 people in the M&S supply chain benefitted from training on subjects such as employee rights, health care, numeracy and literacy.

Aron Cramer, President and CEO of BSR (Business for Social Responsibility) said: “This edition of Plan A reflects the ambition that has been the hallmark of M&S’ efforts since this framework was launched a decade ago. Crucially, M&S has met the moment by updating Plan A to address the urgency of business action to address climate, the need to make sustainability relevant and actionable for its customers, and the changing nature of retail in our fast-changing world.”

More detail on Plan A progress can be found here.

The Science Based Targets initiative champions science-based target setting as a powerful way of boosting companies’ competitive advantage in the transition to the low-carbon economy. It is a collaboration between CDP, World Resources Institute (WRI), the World Wide Fund for Nature (WWF), and the United Nations Global Compact (UNGC) and one of the We Mean Business Coalition commitments. The initiative defines and promotes best practice in science-based target setting, offers resources and guidance to reduce barriers to adoption, and independently assesses and approves companies’ targets.

www.sciencebasedtargets.org  @sciencetargets

For further information, please contact:

Beth Andlaw
T +44 (0)20 3861 3812
M +44 (0)7720 497 607

Victoria Mayman
T +44(0)20 3861 3827
M +44(0)7921 353 479
M&SbrandPR@grayling.com

Source: M&S

Eco and Ethical Programme: Marks & Spencer releases its 2016 Plan A Report

2015/16 Plan A highlights

  • Charity donations help reduce food waste by 9%
  • Plastic microbeads removed to help protect marine life
  • Clothing and food suppliers detailed on interactive supply chain map
  • Only certified sustainable palm oil used in M&S products
  • Nearly three quarters of M&S products have an eco or ethical quality
  • 90% of Sparks card holders have chosen a charity to support and donations set to pass £1 million mark
  • Store and warehouse energy use down 39%, water use down 31%
  • First M&S Human Rights Report published

LONDON, 2016-Jun-09 — /EPR Retail News/ — Marks & Spencer today reports more good progress on Plan A, its eco and ethical programme, in its 2016 Plan A Report. A further 22 commitments were achieved in 2015/16 and good progress was made in engaging its 32 million customers in Plan A.

The first report under new CEO Steve Rowe pledges to go even further on customer engagement by putting the customer at the heart of the plan.

Steve Rowe, Marks & Spencer’s Chief Executive said: “We are putting customers right at the heart of our business. That includes Plan A as much as any other part of our business and that’s why Plan A is now part of our customer and marketing team. It is a crucial part of how we engage with our customers, gain their trust and make every moment special for them. We know that Plan A is a win-win approach – a simpler, more efficient, less wasteful business is better for the planet and our bottom line – so we’ll chase that even harder.”

Highlights from the new report include nearly three quarters (73%) of all M&S products now have an eco or ethical quality (up from 64% last year) notable progress on improving UK and Ireland store and warehouse energy efficiency (energy use down 39%) and water efficiency (water use down 31%) and several firsts including the launch of an interactive supply chain map and the publication of the M&S Human Rights report.

Mike Barry, Director of Sustainable Business at Marks & Spencer, said: “2015 was an important year for sustainable business and Plan A. Yet again we’ve achieved tough and stretching targets. The successful Paris Climate negotiations and the launch of the UN’s 17 Sustainable Development Goals have created a long-term direction of travel for the global economy and companies need a bold vision and comprehensive plan to make sure they are aligned with these important agreements. Under Steve’s leadership we’ll continue to play our part and crucially put the customer at the heart of everything we do, nurturing the strong trust they have in us and inspiring them with new and innovative solutions to more sustainable living that feels personal and local to them.”

2015/16 Plan A highlights in more detail

Charity donations help reduce food waste by 9%

Food waste reduced by 9% per 1,000 sq ft of food selling space, achieved through improved systems leading to better sales estimation and the nationwide roll out of an unsold food redistribution scheme with social network Neighbourly.com. The scheme has seen M&S owned stores work with 500 charities such as food banks and community cafes.

Plastic microbeads removed to help protect marine life

Plastic microbeads from wash-off personal care products were removed in April 2015, almost a year ahead of the 2016 Plan A target. Plastic microbeads are harmful to marine life and end up in our oceans when washed into the water system.

Clothing and food suppliers detailed on interactive supply chain map

Customers and stakeholders can now see where M&S clothing and home products are made and food products are produced on the M&S supply chain interactive map.  690 clothing and home and 540 Food suppliers are listed.

Only certified sustainable palm oil used in M&S products

All palm oil used in M&S products in 2015/16 was Roundtable on Sustainable Palm Oil (RSPO) certified. 99% was a mix of segregated and mass balance (last year 82%), with the remaining one per cent covered by the purchase of GreenPalm certificates to encourage the transition to sustainable supplies (last year 18%).

Nearly three quarters of M&S products have an eco or ethical quality

73% of M&S products sold (based on volume) had at least one Plan A quality above and beyond the market norm in 2015/16 (64% in 2014/15). Examples include the UNICEF shopping bag made from up-cycled hotel linen, the Limited London clothing collection made from sustainable fabrics in eco factories and the launch of Active Health – cholesterol lowering prepared meals.

90% of Sparks card holders have chosen a charity to support and donations set to pass £1 million mark 

90% of customers that hold a Sparks membership card have chosen one of nine charities to support. M&S donates a penny to the customer’s chosen charity every time they shop at M&S and donations are set to pass the £1 million mark next week (week commencing 13th June). Charities benefitting include Macmillan Cancer Support, Great Ormond Street and Shelter.

Store and warehouse energy use down 39%, water use down 31%

Total energy use across UK and Ireland stores, warehouses and offices was down 39% and water use was down 31% (both figures against a 2006/07 baseline) as continued investment in technology and people engagement paid dividend.

First M&S Human Rights Report published 

In recognition of the growing, global focus on Human Rights and the role business plays in protecting them, M&S has joined the UN Global Compact and today published its first ever Human Rights Report. The report outlines M&S’ approach to respecting human rights both within its own business operations and throughout its supply chain.

Plan A in numbers

Plan A in numbers

For the full report please visit – http://corporate.marksandspencer.com/

– Ends –

Further information
Corporate media enquiries
Daniel Himsworth, Marks & Spencer Press Office, 0208 718 1618
daniel.himsworth@marks-and-spencer.com 

###

Plan A Ambassador Joanna Lumley with Sparks card

Plan A Ambassador Joanna Lumley with Sparks card

M&S issued an update on the first six months of its sustainable business plan “Plan A 2020”

  • 63% of M&S products now have a Plan A attribute
  • M&S food delivery team adds 14 nitrogen trailers to its fleet
  • LED lighting to be rolled out to all Food Halls
  • 28 per cent of M&S cotton now grown to BCI standards
  • M&S Café raises £800,000 for Macmillan World’s Biggest Coffee morning
  • 7,000 take part in M&S Emerging Leaders training
  • Marks & Start on target for busiest year on its 10th year anniversary
  • Clothes exchange launched in Czech Republic and Hong Kong

LONDON, 2014-12-2 — /EPR Retail News/ — Mike Barry, Director of Plan A at M&S, says: “It’s been an exciting first six months for Plan A 2020. Launched in June, the new 100 commitment sustainable business plan is making an impact on M&S operations across the world and engaging our customers, employees and partners in more sustainable lifestyles and ways of doing business.

“It is helping us stand up and take action on the sustainable retail challenges of today and tomorrow. Our products are becoming more sustainable, we’re testing new technology that could transform our future operations and we’re supporting causes that make a real difference to the future for our customers and the local communities we operate in.

“We’re also ensuring we share best practice and learn from others. Only through collaboration will business create meaningful change and our work with the Consumer Goods Forum is a great example of big companies coming together to make shops and products better for both people and planet.”

63% of M&S products now have a Plan A attribute
63 per cent of M&S products, almost two billion items sold every year, now have a Plan A attribute – an eco or ethical quality above the market norm. The figure puts M&S well ahead of its target to have 50 per cent by 2015 and on track for all M&S products to have an attribute by 2020.

Attributes make it easy for M&S customers to shop more sustainably and further embeds Plan A into every buying department.

Products recently awarded with Plan A attributes include boxes of Belgian chocolates (now made from 100 per cent UTZ certified chocolate), all Food-To-Go pasties (the Cornish factory where the products are made has received accreditation for energy and water efficiency) and all gift bags, gift wrapping and greetings cards (all made from FSC certified or recycled paper).

M&S food delivery team adds 14 nitrogen trailers to its fleet
The M&S food delivery team has added 14 trailers to its fleet that use Liquid Nitrogen to refrigerate the unit, rather than traditional diesel fuel.

The trailers, which operate out of M&S’ distribution centre in Hemel Hempstead and deliver to stores around London, are better for the environment, emitting 62 per cent less CO2 over their lifetime and zero at point of use. There is also a noise pollution benefit with the trailers running virtually silent.

The viability of the trailers to replace the 670 diesel fuelled trailers that the M&S food delivery team runs will be assessed over a number of years. It is estimated over 6,000 tonnes of CO2 (circa one per cent of M&S’ total emissions) could be removed from M&S’ carbon footprint if the vehicles are successful.

LED lighting to be rolled out to all Food Halls
M&S has announced that it will be rolling out LED lighting to every M&S Food Hall over the next two years.

100 M&S Simply Food stores will receive LED lights across the store and a further 300 Food Halls and Simply Food stores will receive LED lighting for their refrigeration units. LED lighting is more energy efficient and longer lasting than more traditional forms of lighting. It also better for customers, directly focusing light on shelves and products to give a better visual experience. As a result there are cost savings – uses less energy and maintenance costs are lower – and commercial benefits.

LED lighting was first trialled at the M&S eco store in Ecclesall Road, Sheffield back in 2011 – one of the first shops in the UK to use the technology. It has since been trialled in 12 other stores, proving the business case for a roll out to all M&S-owned Food Halls and Simply Food stores.

In the trial stores, energy was reduced by around 20 per cent.

LED is a key element of M&S’ strategy to meet the Plan A energy efficiency commitments to reduce energy usage by 35 per cent by 2015 and 50 per cent by 2020 relative to square footage increase (against a 2006/7 baseline).

28 per cent of M&S cotton now grown to BCI standards
Almost a third of the cotton sourced by M&S is now grown to BCI (Better Cotton Initiative) standards. That’s a huge total of around 50 million products sold annually that support M&S’s commitment to source more sustainable cotton, including underwear, school uniform, dresses and bedding.

Better Cotton is kinder to the environment as it is grown using less fertiliser, less water and fewer chemicals and earns more money for the farmer by reducing input costs and helping them manage crops better.

M&S Café raises £800,000 for Macmillan World’s Biggest Coffee morning
This year’s World’s Biggest Coffee Morning event at M&S Cafes up and down the country raised a staggering £800,000 for Macmillan Cancer Support.

Themed events took place in M&S Cafes on 26th September and throughout September 5p from every coffee sold and 20p from every Victoria Sponge was donated to Macmillan.

Downton Abbey and Mad Hatters tea parties both proved to be popular themes with employees and customers making a huge effort.

It was M&S’ biggest ever fundraising total since it started partnering with Macmillan for World’s Biggest Coffee Morning in 2010 and with the addition of funds from charity Christmas cards and employee fundraising efforts, total fundraising at M&S this year for Macmillan is expected to hit £1.2 million. The money raised helps fund Macmillan nurses and support workers throughout the UK.

7,000 take part in M&S Emerging Leaders training
7,000 workers from M&S suppliers and their local communities in Kenya and South Africa have taken part in the Emerging Leaders Training programme – a scheme designed to inspire people to become ‘leaders’ in their work, personal and community lives.

Post training feedback showed that 98 per cent of participants felt the course had a positive impact on their lives. 80 per cent set up an income generating activity post training and two thirds set up a community project. The results also showed a positive impact on suppliers with productivity going up, quality improving, reduced worker turnover and employee satisfaction improving.

The M&S Emerging Leaders training programme takes place on factories, farms and in local communities with the support of M&S suppliers. The training is intended to give participants the skills to take charge of their own situation, encouraging them to start entrepreneurial projects in the workplace, at home or in their own communities.

Marks & Start on target for busiest year on its 10th year anniversary
So far this year M&S has supported 2,477 people who face barriers to the workplace through its Marks & Start employability programme.

The figure includes 1,192 young unemployed through Make Your Mark (part of the Marks & Start scheme) with the support of The Prince’s Trust, 524 single parents with the support of Gingerbread, 672 people with disabilities with the support of Remploy and 89 homeless with Business in the Community.

It puts Marks & Start on course for its busiest year since launching in 2004. Over the last 10 years, 12,420 disadvantaged people have been supported with an average in to work rate (the number of people that complete the scheme and go on to find full time employment) of 40 per cent.

Participants complete pre-placement training with the relevant charity partners and a four week training placement at a Marks & Spencer store or office. Each person is paired with a buddy and a coach, spending their placement working alongside their buddy who helps to give everyday support and coaching. Anyone that completes the training and is recommended by their coach can take any M&S vacancy in any store within a six month period without having to apply online or be assessed.

Clothes exchange launched in Czech Republic and Hong Kong
The Marks & Spencer Clothes Exchange, known as Shwopping in the UK, has been launched in M&S’ 20 stores in the Czech Republic and 17 stores in Hong Kong.

Customers can now donate used or unwanted items of clothing every time they shop at an M&S store in Hong Kong and the Czech Republic. M&S collects the clothes and distributes them to a local charity for recycling, re-use or re-sale. A successful three month trial earlier this year saw 35,000 garments donated.

In the UK M&S partners with Oxfam to run the scheme. Since launch 10 million garments have been ‘Shwopped’, worth an estimated £6 million to Oxfam. The exchange will be rolled out across more international markets next year.

Plan A 2007 – 2013
Plan A was launched in 2007 as a 100 commitment, five year eco and ethical plan to transform the way M&S operated and sourced its products. Ninety-four of the original commitments were achieved, five were not achieved and one was deleted due to changes in circumstances. In 2010 Plan A was extended and strengthened with 80 new commitments with 2015 and 2020 deadlines added to the original 100. Since launch Plan A has won over 200 awards.

– Ends –

Further information

Corporate media enquiries
Daniel Himsworth, Marks & Spencer Press Office, 0208 718 1618
daniel.himsworth@marks-and-spencer.com

Consumer media enquiries
Liz Williams, Marks & Spencer Press Office, 0208 718 6369
liz.williams@marks-and-spencer.com

For images, please visit
http://corporate.marksandspencer.com/media/multimedia-library