BRC’s annual Payments Survey: cash usage declined to 47.15% of all retail transactions in 2015 from 52.09% in 2014

London, 2016-Sep-22 — /EPR Retail News/ — Cash was used for less than half of all retail transactions across the UK in 2015 according to the BRC’s annual Payments Survey, published today (September 20, 2016). The report looks at the methods of payment UK shoppers are using when buying goods in store and online, how this differs from previous years and the average cost to the retailer for handling each method of payment.

The use of cash has fallen almost five percentage points down to 47.15 percent of all retail transactions in 2015 from 52.09 percent the previous year. This is the largest percentage point drop for five years and means that almost 20 percent fewer transactions are made with cash than in 2011.

Commenting on today’s figures, BRC Director of Business and Regulation, Tom Ironside, said:”Though the use of cash has been in decline for some time now, this year it has seen a significant dip. Crucially, retailers are seeing cash used in under half of all transactions for the first time, marking a real watershed in the payments landscape. However, cash remains an important payment method for many customers and will be with us for years to come.

“It seems that more and more of us are turning to our debit cards to make payments especially as new contactless technology is proving incredibly popular for those lower value transactions that used to be the mainstay for cash. This change has been made possible by retailers investing heavily in new payments technology making it easier and quicker for customers to securely complete transactions in store. Card issuers are also driving this change in customer behaviour with around 55 percent of cards currently in use now featuring contactless technology.”

The BRC also found the cost of handling debit and credit card transactions for those retailers participating in the survey has reduced by around £159 million. These savings were due to early changes made available to some retailers by debit and credit card schemes in advance of the implementation of the new Interchange Fee Regulation. The full impact of the changes under the regulation should be experienced by all retailers from 2016.

Tom Ironside concluded: “The BRC has been campaigning for over ten years to better regulate the cost of handling debit and credit card payments. We are, therefore, delighted that all retailers will shortly feel the benefits of the Interchange Fee Regulation. It is a shame that some smaller retailers weren’t able to benefit from changes made in advance of the regulation coming into force, further evidence perhaps of the necessity for better regulation in this area.”

Notes to editors:

BRC Director of Business and Regulation, Tom Ironside, will be available for interview on the morning of 20 September.

For media enquiries & bids:
Zoe Maddison
Communications Assistant, BRC
Tel: +44 (0)20 7854 8924

Source: BRC

BRC new guidelines to help retailers protect themselves against malicious activity from inside their organisation

LONDON, 2015-9-30 — /EPR Retail News/ — The BRC has today published new guidelines to help retailers of all sizes protect themselves against malicious activity from inside their organisation. Occasionally a member of staff, contractor or supplier can betray the trust placed in them to exploit their privileged access to the business for their own ends.

The BRC’s Insider Threat Guidelines set out some simple steps to help retail businesses assess the threat, identify indicators of high risk behaviour and consider what physical and cyber security measures they should have in place. The Guidelines can be downloaded from the link to the right of this release.

Tom Ironside, BRC Director of Business and Regulation, said:

“Security is often approached in terms of protection against external threats. Whilst the vast majority of employees are honest, retailers also need to think about where they may be vulnerable to malicious activity by those with inside access to their business. Whether this is theft of stock, complex fraud or a cyber data breach, businesses must be alert to such potential threats from within. The impact of an insider incident can be significant, resulting in damage to the organisation’s reputation and staff morale, as well as financial loss.”

For media enquiries please call the press office: 020 7854 8924

British Retail Consortium, 21 Dartmouth Street, Westminster, London, SW1H 9BP. 020 7854 8900.