RCH Group at EuroCIS: Convenience, personalisation, and speed of transaction key for customer satisfaction in retail

ITALY, 2018-Feb-06 — /EPR Retail News/ — Technology plays a crucial role in the modern world of retail, affecting all areas of the sales cycle from inventory management right through to pricing and customer experience. EuroCIS is the leading trade fair for the retail technology sector, taking place in Dusseldorf, Germany from February 27th to March […]

Carrefour’s first hackathon: leveraging data to enhance the customer experience

Boulogne-Billancourt, FRANCE, 2016-Oct-04 — /EPR Retail News/ — The idea behind it was to come up with new solutions for enhancing the customer experience and leverage data to predict new trends. The teams selected get to join an incubator for 10 weeks and are given the opportunity to transform their prototypes into tangible concepts. Data professionals […]

PetSmart selects Cognizant to help enhance its customer experience across its brick and mortar, online and mobile sales channels

TEANECK, N.J., 2016-Jul-28 — /EPR Retail News/ — Cognizant (CTSH) today announced that it has been selected by PetSmart, Inc., the largest specialty pet retailer in North America, to help it gain deeper customer insight and provide an improved omni-channel brand and shopping experience across its brick and mortar, online and mobile sales channels. PetSmart’sCustomer Data […]

Equal Strategy Helped New Balance To Project A Total Sensory Experience With A Retro ’50’s And ’60’s Look And Feel In Their World’s First New Balance Experience Store In Beijing

Asia’s leading ‘environmental branding consultancy’ Equal Strategy has helped New Balance to project a total sensory experience with a retro ’50’s and ’60’s look and feel in its World’s first New Balance Experience Store in Beijing’s historic Qianmen Avenue. The store, New Balance’s first ever Experience Store™, showcases the company’s century-long heritage over two floors […]