A.S. Watson Group hosts Project LOL Elderly Visit 2017

A.S. Watson Group hosts Project LOL Elderly Visit 2017

 

Hong Kong, 2017-Dec-04 — /EPR Retail News/ — A.S. Watson Group organised the Elderly Visit, a highlighting volunteer activity under Project LOL philanthropy programme, with the support of 950 volunteers from the Group’s business units and 29 business partners to visit more than 1,800 singleton elderly in Hong Kong on 3 December 2017.

Mr Dominic Lai, Group Managing Director of A.S. Watson said, “We are happy to serve 1,800 elderlies in the community with our suppliers and colleagues today. Project LOL has been extended to the Group’s 24 markets around the world, which the charity and volunteering activities have served over 2.6 million beneficiaries and accumulated more than 330,000 volunteer service hours.”

With the support of Hong Kong Christian Service and Yang Memorial Methodist Social Service, the event was successfully held and enabled the volunteers to send their love and care to the elderly in need, and also bring Lots of Love and Lots of Laugh to the community.

Please visit Project LOL’s Facebook fanpage for event highlights!

Contact:

Watson House, 1-5 Wo Liu Hang Road, Fo Tan,Shatin, N.T., Hong Kong
+852 2606 8833
+852 2690 2836
grouppr@aswatson.com

Source: A.S. Watson Group

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MoneyBack launches first-ever point sharing mobile app to celebrate its 10th Anniversary

MoneyBack launches first-ever point sharing mobile app to celebrate its 10th Anniversary

 

Hong Kong, 2017-Jul-04 — /EPR Retail News/ — This year marks the 10th anniversary of MoneyBack, a member reward programme under A.S. Watson Group which was launched in 2007. Entering its 10th anniversary, the Group hosted a celebratory event today and presented to the public the brand new image of MoneyBack. It also announced the launch of the first-ever MoneyBack mobile app which enables members to manage their accounts more conveniently at anytime and anywhere. “Share More, Enjoy More” is the key of the new MoneyBack, members can now share points with family and friends, or let others know about a good deal they found in MoneyBack mobile app with a few clicks. Members can also get more personalised product information and shopping offers which are given out based on their shopping preference.

MoneyBack – Reward More, More Fun
Over the years, MoneyBack has turned shopping into fantastic rewards. MoneyBack members can earn points every time they shop at the Group’s retail brands, namely PARKnSHOP, Watsons and FORTRESS, as well as other retail partners, with a total of over 600 outlets across the city. Points can be turned into perks like cash vouchers and gifts, or converted into Asia Miles or Esso Smiles points.

Speaking at the MoneyBack 10th Anniversary Celebration Ceremony, Mr. Dominic Lai, A.S. Watson Group Managing Director said, “Established in 2007, MoneyBack is the leading retail reward programme in Hong Kong with 3.6 million members currently. To express our heartfelt thanks to the customers, A.S. Watson Group has been offering MoneyBack members with various rewards and excitement. Over the past decade, MoneyBack has rewarded points with a value equivalent to HK$800 million to our members. Looking forward, we will continue working closely with our retail partners to bring more surprises and attractive offers to our customers.”

Mobile App – Share More, More Convenience
On the occasion of its 10th anniversary, MoneyBack has been rebranded with a new image and has gone mobile. With the new MoneyBack app, members can earn points without presenting their membership card. They can also manage their account and view their transaction history more conveniently, at anytime and anywhere. In addition, members can enjoy personalised experiences and exclusive offers based on their needs and likes. “Members can ‘Share More, Enjoy More’ with the brand new MoneyBack. Apart from the existing functions, the new mobile app includes a ‘points-sharing’ feature which enables points transfer among members. Members can team up to earn points for redeeming their favourite gifts. When they spot a good deal in MoneyBack, they could share with their family and friends in just a few clicks,” Mr. Lai continued.

Share and Do Good – Donate More, More Happiness
While points can be turned into rewards, members can choose to donate their points to one of six designated charitable organisations*, turning the joy brought by MoneyBack to a force for good. To elevate the impact of MoneyBack’s charity efforts, from now till 31 December 2017, A.S. Watson Group will match every point the public donates to each of our charity partners via MoneyBack’s “Share and Do Good” function. “Community has always been a key pillar of A.S. Watson’s commitment to corporate social responsibility, we would like to invite our customers to join hands with us to share the joy of MoneyBack’s celebration with those in need,” Mr. Lai added.

Download Now and Enjoy a $4,000 Welcome Offer
From now till 26 July 2017, all existing or new MoneyBack members can get a welcome offer upon successful registration of the MoneyBack mobile app. The welcome offer package, which worth a total value of over HK$4,000, includes cash coupons or discounts at PARKnSHOP, Watsons, FORTRESS and various travel and dining partners. Furthermore, MoneyBack app users can enter a lucky draw to win complimentary VIP tickets of the FIVB Volleyball World Grand Prix – Hong Kong.

For details, please visit MoneyBack Website www.moneyback.com.hk or MoneyBack mobile app.

*Six designated charitable organisations: The Community Chest of Hong Kong, Food Angel, Hong Kong Young Women’s Christian Association, Hong Kong Family Welfare Society, Hong Kong Single Parents Association and Street Soccer Hong Kong.

Contact:
Tel: +852 2606 8833
Fax: +852 2690 2836
Email: grouppr@aswatson.com

Source: A.S. Watson Group

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A.S. Watson Group Hong Kong Student Sports Awards held a successful 12th award presentation ceremony

A.S. Watson Group Hong Kong Student Sports Awards held a successful 12th award presentation ceremony

 

Hong Kong, 2017-May-22 — /EPR Retail News/ — A.S. Watson Group Hong Kong Student Sports Awards (HKSSA), Hong Kong’s only territory-wide school sports awards, held the 12th award presentation ceremony at Queen Elizabeth Stadium today. With the participation of 85% of all primary, secondary and special schools in Hong Kong, HKSSA presented awards to 898 student sports elites this year.Launched in 2005, HKSSA opens to all local schools to commend one sports talent from each school every year, recognising the effort made by student sports elites behind their achievements and injecting positive energy into the youth.

Mr. Li Bing, Director, Department of Publicity, Cultural and Sports Affairs Liaison Office of the Central People’s Government in the Hong Kong SAR, Mrs. Marion Lai Chan Chi-kuen,JP,Permanent Secretary for Education, Education Bureau, Mr. Yeung Tak-keung, Commissioner for Sports, Home Affairs Bureau,were invited to present the awards to the student sports elites.With the theme of “Are You Ready?” to encourage the awardees to get ready for the challenges ahead, as well as to echo with the motto of HKSSA“Yes I can!”, the award aims to inspire the awardees to pursue their dreams and embrace the future.

Ms. Cecilia Yeung Man-wai, the winner of High Jump at Asian Grand Prix Taipei 2017 and Ms. Yvette Kong Man-yi, member of Hong Kong Swimming Team in Rio 2016 were also invited to share their experience in striving for success with the awardees, and encourage them to pursue their dream.

Speaking at the ceremony,Mr. Dominic Lai, Group Managing Director of A.S. Watson Group said, “Celebrating the 12th anniversary, together with 898 awardees this year and the participation of 85% of all primary, secondary and special schools in Hong Kong, HKSSA is one of the largest scale student sports elite recognition programmes. It is encouraging to see that the schools support the awardees very much.”

Lai added that, “To celebrate the 20th anniversary of the establishment of Hong Kong SAR, CK Hutchison Holdings Limited, the parent company of A.S. Watson Group, organised different celebration activities to share the joy with the people of Hong Kong. HKSSA is one of the celebration activities, and we wish the awardees could live by the motto of HKSSA‘Yes I Can!’,and strive for a bright future for Hong Kong.”

Mrs. Marion Lai Chan Chi-kuen,JP,Permanent Secretary for Education, Education Bureau said, “I would like to extend special thanks to A.S. Watson Group for its continuous support for student sports activities in Hong Kong, serving as a role model of socially responsible corporate. We look forward to the continuous support from A.S. Watson Group to encourage the youth to take part in sports activities, and bring more opportunities to the student sports elites in Hong Kong. I believe the awardees could adhere to a ‘Can-Do Spirit’, bringing positive energy to the sports ground and academic field to pursue excellence.”

Mr. Yeung Tak-keung, Commissioner for Sports, Home Affairs Bureau, said in the ceremony, “In addition to the award certificate and cash scholarship, HKSSA award winners also have opportunity to participate in an overseas exchange sports tour. Apart from arousing interests of local students towards sports activities and developing talents of sports elites, HKSSA also provides opportunities for young students to broaden their horizons.”

As one of the past HKSSA awardees in secondary school, the winner of High Jump at Asian Grand Prix Taipei 2017Ms. Cecilia Yeung Man-wai shared her story with all the awardees,“We should never give up when there are obstacles and challenges, but to equip ourselves and stay confident to chase our dreams.”

Ms. Yvette Kong Man-yi, member of Hong Kong Swimming Team in Rio 2016, also shared her experience in overcoming challenges with the awardees,“Joining Olympic Games is always my dream. Dream is not impossible to achieve. We can make our dreams come true with our persistence and efforts. All of us should live by the motto of HKSSA, ‘Yes I Can!’ to start a new chapter in life proudly.”

A.S. Watson Group also presented the awardees a tube filled with seeds as a gift to symbolise dream and hope. The Group hopes that the awardees can make good use of the experience gained from HKSSA to pursue their dreams like growing a plant with their belief.

2016 – 2017HKSSA Nomination
The HKSSA has gained overwhelming support from local schools over the past years. This year, total 898 students are awarded.Each participating school is entitled to nominate one sports talent every year. All awardees would receive cash scholarship and would be invited to the award presentation ceremony and leadership workshop. Awardees will also have the opportunity to join a sports exchange tour to Mainland China to broaden their horizons.

The Group hopes that students will continue to pursue their dreams, strive for excellence and promote sporting culture actively and inspire others to embrace the future.

Key Facts about the 898 Winners
There are 507 boys and 391 girls this year with the youngest winner a7-year-old primary two student. Some awardees are elite athletes while some are already representing Hong Kong in international competitions.

Contact:
Tel: +852 2606 8833
Fax: +852 2690 2836
Email: grouppr@aswatson.com

Source: A.S. Watson Group

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3000th Watsons China Store Opens in Shanghai

3000th Watson China Store Opens in Shanghai

 

HONG KONG, 2017-Apr-17 — /EPR Retail News/ — The new store in Shanghai Super Brand Mall expresses the brand in its latest store format, which is one of the actions which Watsons has done to upgrade the shopping experience, energising such a modern health and beauty retail brand with heritage.

Rapid Expansion in China
As the largest international health and beauty retailer in Asia and Europe, A.S. Watson Group is one of the first-movers in the Mainland China market. Dominic Lai, Group Managing Director of A.S. Watson Group is delighted about the achievement, “I want to express my heartfelt congratulations to the Watsons China team for achieving the 3,000th store milestone. China has always been a strategic market to A.S. Watson Group, and we are glad to witness the rapid development of Mainland China as well as the tremendous growth of our Watsons business in the market. The customers of Watsons China are the youngest on average amongst all Watsons operating markets. Watsons has become a highly trusted and popular brand over the years, and we are committed to continue to bring a wide variety of quality products to our customers whilst connecting and listening to them via social media. Looking ahead, A.S. Watson Group will continue to expand the reach of our retail brands in 25 operating markets to put more smiles on our customers’ faces, and we expect to reach the milestone of 14,000th store worldwide in the fourth quarter this year.”

New App with O2O Capability
In the newly-opened store, two interesting services, namely “Style Me” and “Skin Test”, have been launched to engage our customers. Leveraging Augmented Reality-enabled (AR) technology, “Style Me” offers virtual make-up service and product recommendations while “Skin Test” gives skincare advice to customers by using scientific biometric data.

As the leading health and beauty retailer in Mainland China, Watsons loyalty club has already recruited over 60 million members in China across its 3,000 stores in the market, making shopping even more convenient. In the digital arena, Watsons will launch the electronic membership card, enabling round-the-clock, O2O (Online-to-Offline) service to customers.

Watsons China has also featured its mobile app “萵筍” (pronounced as “Watsons”) in the new store, which offers one-stop solution to customers. This allows Watsons to become the brand which beauty-savvy customers gather and exchange information, both online and offline. The mobile app is a bridge between Watsons and customers, the “Ask Me” function in the app uses video-conferencing to enable customers to consult beauty advisors over the app, while “Scan Me” function allows instant questions to be asked by scanning the product one has purchased. These features have removed the barrier of time and space, allowing customers to enjoy shopping through a mobile app, even before one steps into the store. Apart from real customer critics, the app can also detect the promotions of the near-by stores, which is expected to draw footfall to physical stores and help improve sales.

Watsons China celebrated the 3,000th store milestone in 2 years, which the brand operated 2,000 stores in 2015. With the introduction of new mobile app and more stores to be opened in new formats, it shows that the brand has been energised and embraced the latest trend to put more smiles on customers’ faces.

Contact:

+852 2606 8833
+852 2690 2836
grouppr@aswatson.com

Source: A.S. Watson Group

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A.S. Watson Group presented the best store awards to 47 winning store managers

Hong Kong, 2017-Mar-09 — /EPR Retail News/ — A.S. Watson Group (ASW), one of the largest retail employers in Hong Kong, hosted a global award presentation yesterday (March 5th, 2017) to present the best the best store awards to the winning stores of its Hong Kong operations and its 24 operating markets in Asia and Europe. A total of 47 winning store managers selected from amongst its 13,300 store network across 25 markets were honoured for achieving outstanding performance in their respective markets.

Dominic Lai, Group Managing Director of A.S. Watson Group, said, “As one of the largest retail employers based in Hong Kong with over 130,000 colleagues, A.S. Watson Group has been working tirelessly to develop talents in retail and offer a plenty of career opportunities to young people. Currently, the average age of staff working in our retail stores is between 26-38 years old. To attract more young talents to join us, we have created a fun, innovative and supportive working environment which enables young people to grow and succeed. ”
Happy Customer is the Biggest Reward in Retail
All 47 winners have been dedicated to put customers first and provide superior service to the three billion customers ASW serves every year all around the world. The criteria of winning the award include customer service scores, sales performance as well as people development. In Hong Kong, the home city of ASW, there are four winners from its four retail brands – Watsons, PARKnSHOP, Fortress and Watsons Wine.

Li Yiu Fai, Store Manager of Cyberport, has worked for PARKnSHOP for 20 years. He is excited to receive the award and says, “I like interacting with my customers and becoming their friends. I remember once finding a phone in the store, which I put in a safe place in case the customer returned. He did, and was frantic about the phone because it held lots of precious photos of his young son. He was delighted to get it back, and his little boy later drew a thank-you card for me. We actually stayed in touch and became friends.”

Fung Ka Lok, Store Manager of Cityplaza Store, has also worked for FORTRESS for 20 years and shares, “I feel a sense of satisfaction every time I can help my customers to choose the right products. One of the most rewarding experiences I’ve had involved a customer who was deaf and mute, who wanted to buy a camera. We could only communicate by writing things down, and we patiently trying to understand his needs. It took about an hour and a half to finally choose the right camera for him. He was really happy with his purchase, saying he was touched by my patience.”

Wong Wai Kwong, Store Manager of Watsons Wine Hopewell Centre, believes that teamwork can help solve different problems. He adds, “I have worked here for about 7 years. Soon after I became a store manager, a customer called one afternoon to say he’d mistakenly ordered the wrong wines. This was a big, urgent problem, as the wine was going to be a wedding gift, and the customer had a flight to catch that same night. All of my store colleagues put their heads together to work out how to get the right wine to him in time for his flight. We did it! He was so relieved, and we felt like we’d really helped him.”

Chuang Kam Fai, Store Manager of Watsons Time Square, says, “I wouldn’t have been able to have such great achievement without the support of the great colleagues and the company. I am so grateful that I’ve been able to advance from an ordinary store assistant to a store manager during my time at Watsons. In the past 12 years, I was given lots of support and opportunities to learn and succeed. Now, I am coaching my new, young colleagues and passing on my knowledge and experience to them. The store is like my second home, and our teammates treat each other like family members, with respect, understanding and care. We once had several colleagues off on maternity leave. The rest of us were really stretched, but everyone was willing to take on extra duties and help each other through a difficult time. Just like family!”

The A.S. Watson Global Store Team Award was established in 2011 to recognize the passion and achievements of the best of the best store team in each of its operating markets. It is held once every three years inviting all winning store managers to come to Hong Kong to receive the award on behalf of their store teams. The Award is also an important reminder of the name A.S. Watson – Alexander Skirving Watson who was the first store manager of the Hong Kong dispensary, the forerunner of A.S. Watson 175 years ago.

Contact:

Watson House, 1-5 Wo Liu Hang Road, Fo Tan,Shatin, N.T., Hong Kong
+852 2606 8833
+852 2690 2836
grouppr@aswatson.com

Source:A.S. Watson Group

A.S. Watson Group celebrates remarkable milestone as it reaches 100 millionth loyalty member

ESSEX, England, 2015-11-27 — /EPR Retail News/ — On 23 November, A.S. Watson Group (ASW) reached a significant milestone in its global retail business, with the worldwide 100 million loyalty members recruited in its health and beauty brand Superdrug in the UK.

Superdrug’s Lakeside store hosted celebrations to mark such remarkable milestone in ASW’s history. Group Managing Director Dominic Lai travelled to the U.K. to join the celebrations and congratulate the 100 millionth customer in person

SOURCE: A.S. Watson Group

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Dominic Lai, Managing Director of A.S. Watson Group(4th from left), Malina Ngai, Chief Operations Officer of A.S. Watson Group(5th from left), Peter Macnab, Superdrug Managing Director (4th from right) and management team jointly host ASW 100 Millionth loyalty club member celebration at Superdrug’s Lakeside store

Dominic Lai, Managing Director of A.S. Watson Group(4th from left), Malina Ngai, Chief Operations Officer of A.S. Watson Group(5th from left), Peter Macnab, Superdrug Managing Director (4th from right) and management team jointly host ASW 100 Millionth loyalty club member celebration at Superdrug’s Lakeside store