Tag Archives: John Lewis

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John Lewis partners with design team PATTERNITY to launch its first ever Fashion and Home collaboration

Department store works with the design duo famous for using pattern to encourage people to slow down, be more mindful and appreciate the world

LONDON, 2018-Jan-23 — /EPR Retail News/ — John Lewis has partnered with design team PATTERNITY to launch its first ever Fashion and Home collaboration, encompassing both homeware and athleisure. The PATTERNITY+ John Lewis collaboration celebrates the fundamental shapes and textures of life, encouraging patterns for positive living.

Founded in 2009 by ‘cult pattern pioneers’ Anna Murray and Grace Winteringham, PATTERNITY was born from a drive to use pattern as a tool to explore, innovate and inspire mindful living through design.

The 100+ piece collection will be available at Oxford Street, Leeds, Bluewater, Birmingham, Cardiff, Kingston, Liverpool, Stratford. The collection features PATTERNITY’s bold graphic patterns and positive mantras on John Lewis products. The collaboration starts at £12 for a soap dispenser and £25 for a bra top, to £99 for a coat and £150 for a rug.

John Lewis’s in-house team worked closely with PATTERNITY duo Anna and Grace to create the powerful collection which reflects the pattern of our lives and how it is shaped by the objects we use, the places we visit and spaces we live in. From cushions which are designed to create mindful daily rituals of comfort and consideration, to athleisure wear with bold patterns and inspirational mantras to encourage moments of daily reflection and appreciation in modern life.

Fashion

The 50+ piece athleisure collection ranges from bra tops, t-shirts, jumpers, jackets, dresses leggings, shorts, parkas and pac-a-macs. With bold patterns and inspiring slogans, the collection focuses on black, white, grey and aqua.

Home

The 45 piece home collection includes cushions, rugs, home fragrance, towels, bedding, rugs, and bathroom accessories. It’s use of the signature Ripple, Ritual, and Reflect patterns brings a bold aesthetic to beautifully-made everyday items made from materials including 100% organic cotton.

‘This collaboration is a celebration of the power of pattern to positively connect different areas of our daily lives’ says Anna Murray, PATTERNITY co-founder. ‘It is a playful exploration of the fundamental shapes, rituals and textures that make up life and we hope it will help inspire people to consider pattern in a much deeper and more meaningful way.’

‘We chose to collaborate with John Lewis as it is a brand which really evokes a sense of quality at an accessible price’ says Grace Winteringham, PATTERNITY co-founder. ‘It is an iconic household name but it’s clear that as well as having this timelessness John Lewis is also super forward-thinking, and it’s exciting that we are part of a collaboration which has merged fashion and home products for the first time.’

Philippa Prinsloo, head of home design at John Lewis: ‘PATTERNITY took as a starting point a day in our customers’ lives, designing products which fit seamlessly into the way we live today. I love the sense of calm and purpose that is inherent to their use of pattern, and the positive way it’s been applied to the products in this collaboration. It’s practical while retaining a sense of thoughtful design.’

Notes to editors

www.johnlewis.com/Patternity
#PATTERNITYXJohnLewis
#PositivePatterns

About PATTERNITY
Since 2009, Anna Murray and Grace Winteringham have been decoding the visual rhythms and cycles of everyday life. Inspired by a deep-seated belief in the power of pattern to positively change the world and expand our lives, they created the world’s leading online archive of pattern imagery, both man-made and natural. From its East London base.

PATTERNITY swiftly grew from an award winning portal of mesmerising imagery to become a fully fledged interdisciplinary creative studio, with a programme of events and educational initiatives dedicated to encouraging and enhancing well-being through the appreciation and understanding of pattern, both seen and unseen, in the world around us.

PATTERNITY-designed product ranges are sold in major museums and iconic retailers worldwide. The first book, A New Way of Seeing, was published in 2015, followed in 2017 by Be Great, Be Grateful, a gratitude journal and guidebook to inspire people to incorporate patterns of positive thinking and behavior into everyday life.

John Lewis – John Lewis operates 49 John Lewis shops across the UK (35 department stores, 12 John Lewis at home and shops at St Pancras International and Heathrow Terminal 2) as well as johnlewis.com. John Lewis,  ‘Best In-Store Experience 2017’, ‘Best Furniture Retailer 2017,’ ‘Best Homewares Retailer 2017’*, stocks around 350,000 separate lines in its department stores and johnlewis.com across fashion, home and technology. Johnlewis.com is consistently ranked one of the top online shopping destinations in the UK.  John Lewis Insurance offers a range of comprehensive insurance products – home, car, wedding and event, travel and pet insurance and life cover – delivering the values of expertise, trust and customer service expected from the John Lewis brand.

*Verdict Consumer Satisfaction Awards 2017

You can follow John Lewis on the following social media channels:
www.johnlewis.com/twitter 
www.johnlewis.com/facebook 
www.johnlewis.com/youtube.

Enquiries:
For further information please contact:

Home PR Team
Sian Grieve
Senior Communications Manager
Home and Technology
Telephone: 020 7592 6887
Email: sian.grieve@johnlewis.co.uk

Emma Cole
Senior Communications Officer, Home
Telephone: 020 7798 3829
Email: emma.cole@johnlewis.co.uk

Fashion PR Team
Emma Moran
Senior Communications Manager, Fashion and Beauty
Telephone: 020 7592 6058
Email: emma.moran@johnlewis.co.uk

Georgina Earnshaw
Communications Officer, Fashion and Beauty
Telephone: 020 7798 3874
Email: georgina.earnshaw@johnlewis.co.uk

Source: John Lewis

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John Lewis appoints Simon Coble as Trading Director

  • Simon Coble appointed as John Lewis Trading Director
  • Ed Connolly to take up the newly created role of Director, Partnership Strategy

LONDON, 2017-Dec-14 — /EPR Retail News/ — John Lewis is delighted to announce the appointment of Simon Coble to the role of Trading Director. Simon will take up the position on 15 January 2018 and will join the John Lewis Management Board (JLMB), reporting to Managing Director Paula Nickolds.

Simon joins from The Body Shop, where he was Managing Director UK, extending his responsibilities to Europe and North America since the end of 2016. He is currently Zone Managing Director for Europe and part of The Body Shop Board. Prior to this he was Chief Executive at Uniqlo for five years and spent 13 years with Arcadia working across a number of brands.

Simon will take on the leadership of the Trading team, including responsibility for our Buying and Merchandising teams, where he will be focused on delivering exceptional products and services.

Paula Nickolds, Managing Director, John Lewis said: ‘I am really delighted that Simon will be joining us. It is an important appointment for us as we continue to reinvent John Lewis and put the customer at the heart of everything we do from the design of our truly unique own brand ranges to the experiences we offer our customers that they cannot get anywhere else. We look forward to welcoming him to the team.’

Simon said: ‘It’s a privilege to be joining this unique organisation at such a pivotal time and I am excited at the opportunities that lie ahead.  John Lewis is such a special brand and I am looking forward to being part of the team that helps shape its future commercial success in the competitive conditions currently facing modern retailing.’

Ed Connolly, who has been leading the Trading function, on an interim basis while a recruitment process took place, will take up a newly created role of Director, Partnership Strategy reporting to Patrick Lewis, Group Finance Director. In this new role, Ed will be responsible for shaping and developing the long term direction and sustainability of the Partnership, working directly with the Executive Team.

Prior to this, Ed was Buying Director, Fashion for three years where he led the transformation of John Lewis own brand ranges including launching modern rarity and AND/OR.

Paula Nickolds said: ‘I would like to thank Ed for his outstanding contribution during his time leading the Trading team, especially in the run up to our peak trading period and I wish him all the best in his new role.’

Notes to editors
John Lewis – John Lewis operates 49 John Lewis shops across the UK (35 department stores, 12 John Lewis at home and shops at St Pancras International and Heathrow Terminal 2) as well as johnlewis.com. John Lewis,  ‘Best In-Store Experience 2017’, ‘Best Furniture Retailer 2017,’ ‘Best Homewares Retailer 2017’1, stocks around 350,000 separate lines in its department stores and johnlewis.com across fashion, home and technology. Johnlewis.com is consistently ranked one of the top online shopping destinations in the UK.  John Lewis Insurance offers a range of comprehensive insurance products – home, car, wedding and event, travel and pet insurance and life cover – delivering the values of expertise, trust and customer service expected from the John Lewis brand.

1Verdict Consumer Satisfaction Awards 2017

You can follow John Lewis on the following social media channels:
www.johnlewis.com/twitter 
www.johnlewis.com/facebook 
www.johnlewis.com/youtube.

Enquries
For more information please contact:

Gillian Taylor, Head of Communications
Mobile: 07919 057931
Telephone: 0207 5925635
Email: gillian.e.taylor@johnlewis.co.uk

Katie Robson, Senior External Communications Manager, John Lewis
Mobile: 07764 675608
Telephone: 0207 5926296
Email: katie.robson@johnlewis.co.uk

SOURCE: John Lewis

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John Lewis to trial new ‘concierge style’ shopping experience at its new service-led shop in Oxford

LONDON, 2017-Oct-24 — /EPR Retail News/ — Today (20 October 2017), John Lewis has revealed details of a new ‘concierge style’ shopping experience which the retailer will trial at its new service-led shop in Oxford which opens its doors next Tuesday. The initiative forms part of John Lewis’s plans to reinvent the department store.

The new Oxford shop has one fifth of its floorspace dedicated to services and experiences and will offer 21 different services from travel advice to eye tests and children’s car seat fitting advice. Brand new services will include a free personal styling service for men, free technology training workshops to help customers get the most out of their purchases and learn about the very latest technology, and John Lewis’s first express Nail and Brow bar.

At the heart of the three-floor, 120,000 sq ft shop will be an Experience Desk managed by John Lewis’s first ever Brand Experience Manager where customers will be offered a ‘concierge style’ service to help them plan their day. Service Partners at the Desk will be able to tell them everything the store offers, book them into one of the exclusive events happening that day such as a pop-up barbers shop, or a make-up masterclass, help them choose the best Partner for their styling or home design appointment, or book them a table at the Scandinavian rooftop restaurant KuPP. Customers will also be able to buy one of five newly created Gift Experience packages including a Beauty Experience or the creation of a bespoke one with assistance from a Partner.

For the first time John Lewis will also be trialling new ‘hotel style’ tours to show customers around the new shop.

The 322 Partners recruited to work at the new shop have been given bespoke ‘theatre training’ by The Oxford Playhouse to teach them the art of outstanding service. They have been taught voice and body language skills used by actors to help them confidently deliver great customer service in their own authentic way.

The Partners will also be trialling a new uniform, created by its in-house fashion team, who have selected key items from John Lewis’s own brand range Kin. The uniform which will be updated each season has been chosen to make Partners stand out and showcase the retailer’s successful own-brand fashion.

Paula Nickolds, Managing Director at John Lewis said: ‘As part of our plans to differentiate the John Lewis brand and to reinvent the department store for the 21st century, our shops continue to be a place where customers come and experience our brand – the physical manifestation of what we stand for.

‘More than a route to selling things, our Oxford shop is a place that aims to inspire and delight our customers and is entirely focused on customer experience with Partners and finishing details at the heart of that.’

Julie Blake, Head of Branch John Lewis Oxford, who has been a Partner for 33 years said; ‘I was thrilled to be asked to run John Lewis’s 49th shop and help shape the future of this and other shops.

‘My team and I cannot wait to welcome customers into the shop and tell them about all it has to offer; from pampering to fashion advice, dinner at our fantastic new rooftop Scandinavian restaurant, and workshops on and demonstrations on the very latest tech products.’

Full list of services which will be offered at John Lewis Oxford:

  • Bra fitting service
  • Bureau de Change
  • Carpet and flooring estimates and fitting
  • Children’s car seat fitting
  • Children’s shoe fitting service
  • Christmas sacks and bauble personalisation
  • Computer support and set up
  • Eyebrow and nail treatments
  • Eye tests and glasses made on site
  • Gift List
  • Home design service
  • Home appliance installation and disposal
  • Kuoni Travel service
  • Light installation
  • Made to measure curtains and blinds including fitting
  • Nursery advice service
  • Personalised stationery
  • Personal styling for women
  • Personal styling for men
  • Smarthome product advice
  • Tech training sessions on the latest tech products
  • Three different places eat and drink.

John Lewis has invested approximately £18 million in building the 120,000 sq ft shop which is the anchor tenant at the new Westgate development which also opens on Tuesday 24 October.

The shop will stock over 55,000 products and more than one thousand different brands.

John Lewis – John Lewis operates 48 John Lewis shops across the UK (34 department stores, 12 John Lewis at home and shops at St Pancras International and Heathrow Terminal 2) as well as johnlewis.com. John Lewis,  ‘Best In-Store Experience 2017’, ‘Best Furniture Retailer 2017,’ ‘Best Homewares Retailer 2017’1, stocks around 350,000 separate lines in its department stores and johnlewis.com across fashion, home and technology. Johnlewis.com is consistently ranked one of the top online shopping destinations in the UK.  John Lewis Insurance offers a range of comprehensive insurance products – home, car, wedding and event, travel and pet insurance and life cover – delivering the values of expertise, trust and customer service expected from the John Lewis brand.

1Verdict Consumer Satisfaction Awards 2017

You can follow John Lewis on the following social media channels:
www.johnlewis.com/twitter 
www.johnlewis.com/facebook 
www.johnlewis.com/youtube.

Enquiries

For further information please contact:

Mandy Pursey
Communications Manager, Corporate
Email: mandy.pursey@johnlewis.co.uk
Telephone: 07813 696637

SOURCE: John Lewis Partnership

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John Lewis releases fifth anniversary edition of the John Lewis Retail Report

London, 2017-Oct-17 — /EPR Retail News/ — In the fifth anniversary edition of the John Lewis Retail Report*, we take a look back at the year breakfast was reinvented, Millennial Pink found its way into wardrobes and homes, voice activation went mainstream and superfoods moved from our plates into our beauty products.

As well as reviewing the last twelve months, this year’s special five-year edition looks back over the extensive changes in the UK and in retail since 2013. For instance:

  • Black Friday has replaced Cyber Sunday as the biggest spending day of the year
  • There are now almost 50 times more smart home products stocked at John Lewis, compared to 2013
  • The proportion of visits from mobiles and tablets to johnlewis.com has increased from 42% to 64% in the last five years.

As with previous years, we have analysed extensive internal data to provide an insight into the products which fell out of favour, the trends that soared and the themes which dominated the year.

What we left behind:

  • Spiralizers: Online searches dropped by 53% compared to last year
  • Office suits for women: This traditional look is becoming a thing of the past with matching suit jackets and skirts seeing a 10% decline
  • Push-up bras: Customers favour non-padded options today, with sales up 20%
  • Sat Navs: With smartphones taking the driving seat, we plan to remove these from our stocklist.

2017 was the year of the unicorn and Millennial Pink

Faced with economic uncertainty and an eventful year in politics, customers sought out products to help them escape from reality:

  • Online searches for pool inflatables increased 99% compared to last year
  • Unicorns were emblazoned on everything, from wallets to water bottles (searches increased 70%)
  • Searches for mermaid-themed products increased 22% on last year.

Meanwhile, the iconic blush shade ‘Millennial Pink’ dominated colour palettes in homes and wardrobes as a result of its phenomenal popularity on the social media feeds of famous influencers including Rihanna and Beyoncé.

  • 63,000 searches for ‘pink’ on johnlewis.com since January 2017
  • Bedroom accessories in this shade saw a 28% increase in sales
  • Men’s pink t-shirts saw a 74% sales increase and pink shirts were up 39% on last year
  • Sales of women’s pink jackets increased by 55% compared to last year

Breakfast was reinvented

This is also the year that the UK lost its appetite for a traditional greasy fry-up, replacing it with a more wholesome alternative. Fat-free Eaziglide frying pans were best sellers, egg gadgets and avocado tools saw sales rises of 25% and 40%. Breakfast classics such as teapots, butter dishes, egg cups and coffee machines all experienced sales increases.

We redefined how customers interact with shops

Nowadays, experience is as important as the product. John Lewis offered more try-before-you-buy, exclusive experiences in the last twelve months than ever before, including sleepovers in shops, live cooking demonstrations with Jamie Oliver, high tea in a Wedgewood pop-up tearoom and yoga and boxing workouts on the rooftop of John Lewis Oxford Street. Millennials are driving this appetite for unique shopping experiences, with younger John Lewis customers twice as likely to do a leisure activity or have a beauty treatment while out shopping than more mature customers.

Mobile shopping is now second nature

Today, almost everyone uses a phone to browse and buy: over a third of online traffic to JohnLewis.com comes from mobiles. In 2017 there was a tipping point in behaviour, as purchases on smartphones increased a staggering 69%, compared to last year. One reason for the growing dominance of mobile shopping is that it allows for a bite-size shopping experience, with customers filling time by browsing for inspiration or buying an urgent item within a matter of minutes.

Peter Cross, Director of Customer Experience at John Lewis, said: ‘How we shop continues to change at pace. Shops now need to combine the very best products with the latest, most immersive experiences. For many customers, their phones are the ‘remote control’ for their lives with their shopping, banking, social networks and to-do list in one place.

‘Five years on, this report is as intriguing as ever – as much for highlighting what we bought as highlighting what we haven’t. It’s our job to make sure that customers in 2020 will be as engaged and excited by the products and experiences we offer as they are today. In the face of all this change we will make sure that John Lewis remains trusted by millions of customers across the country for expert advice and guaranteed quality, which is never knowingly undersold.’

*The John Lewis Retail Report is created every year and is based on its shopping data from August 2016 to September 2017.

Notes to editors

John Lewis – John Lewis operates 48 John Lewis shops across the UK (34 department stores, 12 John Lewis at home and shops at St Pancras International and Heathrow Terminal 2) as well as johnlewis.com. John Lewis,  ‘Best In-Store Experience 2017’, ‘Best Furniture Retailer 2017,’ ‘Best Homewares Retailer 2017’1, stocks around 350,000 separate lines in its department stores and johnlewis.com across fashion, home and technology. Johnlewis.com is consistently ranked one of the top online shopping destinations in the UK.  John Lewis Insurance offers a range of comprehensive insurance products – home, car, wedding and event, travel and pet insurance and life cover – delivering the values of expertise, trust and customer service expected from the John Lewis brand.

1Verdict Consumer Satisfaction Awards 2017

You can follow John Lewis on the following social media channels:
www.johnlewis.com/twitter 
www.johnlewis.com/facebook 
www.johnlewis.com/youtube.

Enquiries:

For further information please contact:

John Lewis
Lexi Finnigan
Corporate Communications Manager
Telephone: 0207 592 6994
Email: pressoffice@johnlewis.co.uk

Source: John Lewis

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John Lewis expands new home improvement and maintenance service trial across Bath, Bristol, Cardiff, Cheltenham, Gloucester and Taunton

LONDON, 2017-Sep-06 — /EPR Retail News/ — John Lewis will expand a trial of a brand new home improvement and maintenance service across Bath, Bristol, Cardiff, Cheltenham, Gloucester and Taunton from 12 September.  The initiative, called ‘Home Solutions from John Lewis’, which has already been trialled in Milton Keynes, enables customers to book plumbers, electricians, decorators and gardeners online who have been selected and approved by the retailer.

Customers can request a fully qualified, professional tradesperson via the Home Solutions app, website, or customer call centre. After selecting the job that needs doing, customers will be shown a variety of time slots when the work can be performed. Having chosen a suitable time, customers are then matched with an available trade professional who can be booked and paid for via the Home Solutions app, or website. In keeping with John Lewis’s customer service standards customers will be given a one year guarantee on the work.

Tom Athron, Group Development Director at the John Lewis Partnership, said: ‘As a trusted retailer of home products our customers often ask us if we can help them with tasks in their homes.  We are delighted to be expanding our trial and have taken a lot of care to find professionals who will deliver service to the standard that people expect from John Lewis.

‘We know how difficult it can be to find the time in our busy lives to source trusted trade professionals and hope our customers find the service helpful.’

The local trade professionals taking part in the initiative have all undergone a rigorous recruitment process which includes interviews, background checks, viewing of previous work and an induction to John Lewis customer service standards.

Customers can visit the Home Solutions website (www. johnlewishomesolutions.co.uk) or call 0203 739 9198.  Alternatively, they can download the Home Solutions App from the Apple Store or Google Play.

Notes to editors

John Lewis – John Lewis operates 48 John Lewis shops across the UK (34 department stores, 12 John Lewis at home and shops at St Pancras International and Heathrow Terminal 2) as well as johnlewis.com. It is part of the John Lewis Partnership, the UK’s largest example of worker co-ownership and all 30,000 John Lewis staff are Partners in the business. John Lewis,  ‘Best In-Store Experience 2017’, ‘Best Furniture Retailer 2017,’ ‘Best Homewares Retailer 2017’1, typically stocks more than 350,000 separate lines in its department stores across fashion, home and technology. Johnlewis.com stocks over 280.000 products and is consistently ranked one of the top online shopping destinations in the UK. John Lewis Insurance offers a range of comprehensive insurance products – home, car, wedding and event, travel and pet insurance and life cover – delivering the values of expertise, trust and customer service expected from the John Lewis brand.

1Verdict Consumer Satisfaction Awards 2017

You can follow John Lewis on the following social media channels:
www.johnlewis.com/twitter 
www.johnlewis.com/facebook 
www.johnlewis.com/youtube.

Enquiries

For further information please contact:

John Lewis
Lexi Finnigan Communications Manager, Corporate, John Lewis
Telephone: 0207 592 6424
Email: lexi.finnigan@johnlewis.co.uk

SOURCE: John Lewis

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New CareClinic by Kaiser Permanente at Bartell Drugs opens in Redmond

SEATTLE, 2017-Aug-22 — /EPR Retail News/ — A new CareClinic by Kaiser Permanente at Bartell Drugs has opened in Redmond, offering more communities access to high-quality, convenient health care. For treatment of minor illness and injury, CareClinic at the Redmond Town Center Bartell Drugs is a new way for people to receive the treatment they need, promptly and at an affordable price.

“Patients come to our CareClinic for quality and convenient care,” said Kaiser Permanente clinician Michael Erickson, CareClinic chief. “We’ve proven that CareClinic locations live up to the promise of quickly diagnosing and treating common ailments. We get you in, taken care of and on your way for an affordable price.”

Kaiser Permanente and Bartell Drugs strive to make excellent health care as accessible and affordable as possible, and CareClinic is no different. The in-store clinics are open to everyone – both Kaiser Permanente members and nonmembers – ages 2 and up. Led by Kaiser Permanente care teams, services include treatment for minor illnesses and injuries, and routine preventive care such as vaccinations. Patients choose whether to have CareClinic work with their insurance plan or pay a flat-fee of just $75 per visit, without insurance

To ensure excellent care, CareClinic clinicians coordinate with the patient’s primary provider to make treatment personalized and precise. Patients who are Kaiser Permanente members can feel confident in knowing that their diagnosis and treatment plans are included in their secure electronic health record and shared with their care teams. For those with other insurance plans, CareClinic providers can share records with the patient’s primary care provider for a seamless care experience.

To celebrate the launch of CareClinic in Redmond, youth physicals for school, sports and activities are just $25. From Aug. 21 to Sept. 10, people can mention the promotion during a visit to any CareClinic to redeem the half-off special.

With the opening at the Redmond Town Center, Kaiser Permanente and Bartell Drugs now operate 15 CareClinics throughout Western Washington, and the network of innovative and effective clinics is poised to continue to grow. These clinics help to further Kaiser Permanente’s mission to provide high-quality, affordable health care services and to improve the health of the communities it serves.

“Bartell Drugs guests have told us they want the ability to get care and treatment as well as everyday necessities in one place,” said John Lewis, director of CareClinic Operations for Bartell Drugs. “That’s why we’re so excited to continue our expansion in order to offer our services to more communities around the region.”

For a complete list and more information on all the current CareClinics, visit careclinic.org.

About Bartell Drugs
Family-owned since 1890, Seattle-based Bartell Drugs is proud of its more than 127-year history based here in the Northwest. Four generations of the Bartell family have continuously focused on the future — and how the drugstore chain can better serve its customers. With exceptional customer service, locally made products and a focus on your overall wellbeing, Bartell Drugs is here to help. Operating 67 locations in King, Snohomish and Pierce counties, it is the nation’s oldest family-owned drugstore chain. For more information on Bartell Drugs, visit www.bartelldrugs.com.

About Kaiser Permanente
Kaiser Permanente is committed to helping shape the future of health care. We are recognized as one of America’s leading health care providers and not-for-profit health plans. Founded in 1945, Kaiser Permanente has a mission to provide high-quality, affordable health care services and to improve the health of our members and the communities we serve. We currently serve 11.8 million members in eight states and the District of Columbia. Care for members and patients is focused on their total health and guided by their personal physicians, specialists and team of caregivers. Our expert and caring medical teams are empowered and supported by industry-leading technology advances and tools for health promotion, disease prevention, state-of-the-art care delivery and world-class chronic disease management. Kaiser Permanente is dedicated to care innovations, clinical research, health education and the support of community health. For more information, go to: kp.org/share.

Media Contact:

Ric Brewer
Senior Communications Manager
Bartell Drug
206-933-9416
ric.brewer@bartelldrugs.com

Source: Bartell Drugs

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John Lewis seeks Partners (staff) to fill 300 positions for its new Oxford shop

London, 2017-Jun-26 — /EPR Retail News/ — John Lewis will be welcoming applications for around 300 new jobs, created by its new Oxford shop in the Westgate development, from 23 June.

The retailer is looking for Partners (staff) to fill full-time and part-time positions within the shop, from sales and services assistants, to visual merchandisers to customer support Partners.

As part of John Lewis’s unique Partnership structure, successful applicants will become Partners and co-owners of the business, and will receive a host of benefits including an annual bonus, access to holiday and leisure facilities, and opportunities to build skills outside of work. The Partnership offers some of the best opportunities for people to get into work and get on in life, providing Partners with the opportunity to develop their skills throughout their career.

The recruitment drive demonstrates John Lewis’s long-term commitment to Oxford. The 120,000 sq ft shop represents an £18m investment in Oxford by the retailer, and will open alongside other shops at the Westgate Oxford development on 24 October 2017.

Julie Blake, Branch Manager, John Lewis Oxford: ‘Having joined John Lewis at 18 as a Management Trainee, I know how committed the business is when it comes to investing in its Partners and providing brilliant opportunities for career development. Every John Lewis shop has a unique local identity and Oxford will follow this tradition. We always aim to recruit our hard working, enthusiastic Partners directly from the local community and I look forward to meeting the fantastic team who will launch this shop in October.’

All applicants for roles at John Lewis Oxford should apply via www.jlpjobs.com.

Notes to editors

John Lewis – John Lewis operates 48 John Lewis shops across the UK (34 department stores, 12 John Lewis at home and shops at St Pancras International and Heathrow Terminal 2) as well as johnlewis.com. It is part of the John Lewis Partnership, the UK’s largest example of worker co-ownership and all 30,000 John Lewis staff are Partners in the business. John Lewis,  ‘Best In-Store Experience 2017’, ‘Best Furniture Retailer 2017,’ ‘Best Homewares Retailer 2017’1, typically stocks more than 350,000 separate lines in its department stores across fashion, home and technology. Johnlewis.com stocks over 280.000 products and is consistently ranked one of the top online shopping destinations in the UK. John Lewis Insurance offers a range of comprehensive insurance products – home, car, wedding and event, travel and pet insurance and life cover – delivering the values of expertise, trust and customer service expected from the John Lewis brand.

1Verdict Consumer Satisfaction Awards 2017

You can follow John Lewis on the following social media channels:
www.johnlewis.com/twitter
www.johnlewis.com/facebook
www.johnlewis.com/youtube.

Enquiries
For further information please contact:

Elli Share
Communications Officer, Corporate
Telephone: 020 7798 3145

Source: John Lewis

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CareClinic by Kaiser Permanente at Bartell Drugs now open at Gig Harbor, WA

High-quality and convenient health care services now available seven days a week at
13 CareClinics across Western Washington

SEATTLE, 2017-Jun-19 — /EPR Retail News/ — CareClinic by Kaiser Permanente at Bartell Drugs opened today at 5500 Olympic Drive, providing Gig Harbor and Key Peninsula residents with access to high-quality, convenient health care to get them well and on their way. This new location will provide treatment for minor illness and injuries, as well as preventive services from 9 a.m. to 7 p.m., seven days a week.

“Patients come to our CareClinics for quality and convenient care,” said Kaiser Permanente clinician Michael Erickson, CareClinic chief. “We’ve proven that CareClinics live up to the promise of quickly diagnosing and treating common ailments. We get you in, taken care of and on your way for an affordable price.”

CareClinics are open to everyone – both Kaiser Permanente members and nonmembers – ages 2 and up. They can bill your insurance plan or the cost is just $75 per visit for those without health coverage. Led by Kaiser Permanente care teams, services include treatment for minor illnesses and injuries, and routine preventive care such as vaccinations.

CareClinic patients who are Kaiser Permanente members can feel confident in knowing that their diagnosis and treatment plans are included in their secure electronic health record and shared with their care teams, allowing for a more coordinated care.  For those with other insurance plans, CareClinic can also share your records with your primary care provider for a seamless care experience.

Kaiser Permanente and Bartell Drugs now operate 13 CareClinic locations and plan to add two more by the end of the year. These clinics help to further Kaiser Permanente’s mission to provide high-quality, affordable health care services and to improve the health of the communities it serves.

The two additional CareClinic locations planned for 2017 include:

  • Snoqualmie Ridge – summer 2017
  • Redmond Town Center – summer 2017

“Bartell Drugs guests have told us they want the ability to get care and treatment as well as everyday necessities in one place,” said John Lewis, director of CareClinic Operations for Bartell Drugs. “That’s why we’re so excited to continue our expansion in order to offer our services to more communities around the region.”

For a complete list and more information on all the current CareClinics, visit care-clinic.org.

About Bartell Drugs

Family-owned since 1890, Seattle-based Bartell Drugs is proud of its more than 127-year history based here in the Northwest. Four generations of the Bartell family have continuously focused on the future — and how the drugstore chain can better serve its customers. With exceptional customer service, locally made products and a focus on your overall wellbeing, Bartell Drugs is here to help. Operating 65 locations in King, Snohomish and Pierce counties, it is the nation’s oldest family-owned drugstore chain.  For more information on Bartell Drugs, visit www.bartelldrugs.com.

About Kaiser Permanente

Kaiser Permanente is committed to helping shape the future of health care. We are recognized as one of America’s leading health care providers and not-for-profit health plans. Founded in 1945, Kaiser Permanente has a mission to provide high-quality, affordable health care services and to improve the health of our members and the communities we serve. We currently serve 11.8 million members in eight states and the District of Columbia. Care for members and patients is focused on their total health and guided by their personal physicians, specialists and team of caregivers. Our expert and caring medical teams are empowered and supported by industry-leading technology advances and tools for health promotion, disease prevention, state-of-the-art care delivery and world-class chronic disease management. Kaiser Permanente is dedicated to care innovations, clinical research, health education and the support of community health. For more information, go to: kp.org/share.

Contact:

1.877.BARTELL
(1.877.227.8355)

Source: Bartell Drugs

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CareClinic by Kaiser Permanente at Bartell Drugs opens new location in Washington

High-quality and convenient health care services now available seven days a week at 12 CareClinics across Washington

SEATTLE, 2017-Apr-18 — /EPR Retail News/ — CareClinic by Kaiser Permanente at Bartell Drugs opened today (April 17, 2017) at 11020 19th Avenue SE, providing Everett and Snohomish County residents with access to high-quality, convenient health care to get them well and on their way. This new location will provide treatment for minor illness and injuries, as well as preventive services from 9 a.m. to 7 p.m., seven days a week.

“Patients come to our CareClinics for quality and convenient care,” said Kaiser Permanente clinician Michael Erickson, CareClinic chief. “We’ve proven that CareClinics live up to the promise of quickly diagnosing and treating common ailments. We get you in, taken care of and on your way for an affordable price.”

CareClinics are open to everyone – both Kaiser Permanente members and nonmembers – ages 2 and up. The cost is $75 per visit for those without health coverage. Led by Kaiser Permanente care teams, services include treatment for minor illnesses and injuries, and routine preventive care such as vaccinations.

Kaiser Permanente members who access the CareClinic can feel confident in knowing that their diagnosis and treatment plans are included in their secure electronic health record and shared with their care teams, allowing for a more coordinated care experience.

Kaiser Permanente and Bartell Drugs now operate 12 CareClinic locations and plan to add three more by the end of the year. These clinics help to further Kaiser Permanente’s mission to provide high-quality, affordable health care services and to improve the health of the communities it serves.

The four additional CareClinic locations planned for 2017 include:

  • Gig Harbor –  June  2017
  • Snoqualmie – summer 2017
  • Redmond Town Center – summer 2017

“Bartell Drugs guests have told us they want the ability to get care and treatment as well as everyday necessities in one place,” said John Lewis, director of CareClinic Operations for Bartell Drugs. “That’s why we’re so excited to continue our expansion in order to offer our services to more communities around the region.”

For a complete list and more information on all the current CareClinics, visit care-clinic.org.

About Bartell Drugs

Family-owned since 1890, Seattle-based Bartell Drugs is proud of its more than 127-year history based here in the Northwest. Four generations of the Bartell family have continuously focused on the future — and how the drugstore chain can better serve its customers. With exceptional customer service, locally made products and a focus on your overall wellbeing, Bartell Drugs is here to help. Operating 65 locations in King, Snohomish and Pierce counties, it is the nation’s oldest family-owned drugstore chain.  For more information on Bartell Drugs, visit www.bartelldrugs.com.

About Kaiser Permanente

Kaiser Permanente is committed to helping shape the future of health care. We are recognized as one of America’s leading health care providers and not-for-profit health plans. Founded in 1945, our mission is to provide high-quality, affordable health care services and to improve the health of our members and the communities we serve. We currently serve more than 11.3 million members in eight states and the District of Columbia. Care for members and patients is focused on their total health and guided by their personal physicians, specialists and team of caregivers. Our expert and caring medical teams are empowered and supported by industry-leading technology advances and tools for health promotion, disease prevention, state-of-the-art care delivery and world-class chronic disease management. Kaiser Permanente is dedicated to care innovations, clinical research, health education and the support of community health. For more information, go to: kp.org/share.

Contact:

1.877.BARTELL
(1.877.227.8355)

Source: Bartell Drugs

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John Lewis Edinburgh shop gets £24 million investment and refurbishment

Retailer reveals plans for new look shop in Scotland’s capital

London, 2017-Apr-08 — /EPR Retail News/ — John Lewis has today ( 7 April 2017) announced details of a £24 million investment and refurbishment of its 160,000 sq ft Edinburgh shop.  The investment is funding improvements throughout the shop including a new, additional shopping floor, a new cafe and a new tech product area. The investment is also financing a reconfiguration of the shop, to make it easier to shop while the rest of the St James Centre, of which it is the anchor store, is being redeveloped.

Work at the shop began last year, with the installation of a new entrance on Leith Street with new lifts, and a new customer collections area for click & collect services.  Parking spaces were also created outside the shop. Earlier this year a new gift, stationery and candle shop opened at the main entrance on the ground floor.

At the end of this month most of the changes will be complete and John Lewis will open a completely new shopping floor on level five of the shop – which has never before been open to customers.  A new, The Place to Eat  with a fresh, contemporary décor will be located on the new fifth floor offering a stunning new vista of the city.

On the new shopping floor, the retailer will also introduce its new Smart Home concept which brings together connected gadgets and tech into one space enabling customers to experience what it’s like to have a fully connected home.  John Lewis Edinburgh will be the first of the retailer’s shops in Scotland to offer a Smart Home area. Alongside the Smart Home concept, a new electrical department will be unveiled, which will include a photography station with one of the widest ranges of cameras and accessories in the capital.

The Beauty department is being given a makeover, and moved to a new, more central location on the second floor to make it easier for customers to shop their favourite brands.

In August the changes will conclude with the opening of a new furniture department on the fourth floor, alongside the new lighting department and picture gallery. The new shop layout will remain until the shops prepares to be re-connected to the redeveloped  St James Centre ahead of its scheduled opening in 2020.

Barry Blamire, head of branch at John Lewis Edinburgh, said: ‘This is one of the biggest refurbishments the shop has seen in its 43 years and an incredibly exciting moment in our history.

‘As the retail landscape changes, we adapt and evolve our shops to ensure we continue to meet our customers’ needs and expectations. This major investment will give customers more interactive shopping experiences while retaining the same excellent level of service from our Partners.

‘We’re working through the night to ensure there is minimum impact on our customers and  would like to thank our loyal customers for their patience as the shop is transformed. We look forward to unveiling our new look shop and exciting new additions.’

Notes to Editors

John Lewis – John Lewis operates 48 John Lewis shops across the UK (34 department stores, 12 John Lewis at home and shops at St Pancras International and Heathrow Terminal 2) as well as johnlewis.com. It is part of the John Lewis Partnership, the UK’s largest example of worker co-ownership and all 30,000 John Lewis staff are Partners in the business.

John Lewis stocks more than 350,000 separate lines in its department stores and johnlewis.com across fashion, home and technology, and was named  ‘Best In-Store Experience’, ‘Best Clothing Retailer,’ ‘Best Electricals Retailer,’ ‘Best Furniture Retailer,’ ‘Best Homewares Retailer’ and ‘Best Click & Collect Retailer’ in the 2016 Verdict Customer Satisfaction awards.

Johnlewis.com is consistently ranked one of the top online shopping destinations in the UK. John Lewis Insurance offers a range of comprehensive insurance products – home, car, wedding and event, travel and pet insurance and life cover – delivering the values of expertise, trust and customer service expected from the John Lewis brand.

You can follow John Lewis on the following social media channels:
www.johnlewis.com/twitter
www.johnlewis.com/facebook
www.johnlewis.com/youtube.

Contact:
Shaun Bell or Alex Crate
Stripe Communications
Telephone: 0131 561 8628
Email: johnlewis@stripecommunications.com

Source: John Lewis

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Waitrose joins John Lewis Partnership’s global start-up accelerator programme

  • JLAB fast-tracks growth of start-ups in the retail space
  • Start-ups to be embedded in John Lewis and Waitrose across 12 week programme
  • Finalists will have access to a microfund of up to £200,000
  • Applications open 28 Mar, enter for free at www.jlab.co.uk

London, 2017-Mar-30 — /EPR Retail News/ — The John Lewis Partnership has opened the call for applications for JLAB 2017, its global start-up accelerator programme, run in association with innovation specialists L Marks. Now in its fourth year, this year’s JLAB sees Waitrose joining the programme, creating the UK’s largest retail tech accelerator and widening the growth opportunities for companies with disruptive retail tech ideas.

The programme was set up in 2014 to help talented tech start-ups fast track their growth by giving them access to John Lewis’s resources and industry-leading insight, as well as the opportunity to apply for funding in exchange for equity. The programme enables the John Lewis Partnership to tap into emerging innovation in retail which will benefit their customers and forge long-term, mutually beneficial relationships with some of the world’s most exciting young tech companies.

This year five to ten successful applicants will have the opportunity to immerse themselves across both the John Lewis and Waitrose businesses. Throughout the twelve-week programme, which commences in July, they will receive support from senior level mentors and free workspace in John Lewis’s head office in Victoria and Waitrose’s head office in Bracknell. Participating companies will also have access to industry knowledge and expertise from across the John Lewis Partnership, as well as specialist insight on the Partnership’s combined range of over 400,000 of fashion, home, food and technology products and services.

Start-ups participating in JLAB will have access to capital from the dedicated microfund provided by the John Lewis Partnership and L Marks. Each team will be eligible to apply for funding of up to £100,000 from the total pot of £200,000, in exchange for equity in their company.

Paul Coby, Chief Information Officer John Lewis Partnership, said: ‘Industries are being disrupted almost overnight and retail technology in particular is evolving at a rapid pace. JLAB enables us to augment our understanding of innovation and partner with these disruptors to offer the next generation of customer experiences. Waitrose involvement in JLAB means we can now provide start-ups with unprecedented access to two of the UK’s leading retailers and ensure we add value to these fledgling companies, in the same spirit of cooperation the John Lewis Partnership was founded on.’

Stuart Marks, technology entrepreneur and Chairman of L Marks, said: ‘JLAB has become one of the best and most advanced retail accelerator programmes, attracting hundreds of hopeful entrepreneurs from around the world. At a time when most large companies are seeing disruption all around them, the John Lewis Partnership has willingly opened up its entire business up to assist and develop startups. We are excited to have Waitrose join the programme and bringing with it their unique grocery related categories.  We expect this to be our best JLAB yet.’

JLAB is focusing on enhancing customer experience and is inviting early-stage and high-growth companies looking to collaborate with in the following categories:

Amazing Food Experiences: There is a growing potential to enhance customer experience in food shopping and food service. We are looking for start-ups which will help us serve food to our customers in more convenient, exciting and innovative ways.

Amazing Store Experiences: We want to partner with start-ups to make in store experiences even more inspiring and individual.

Effortless Shopping: We’re looking for solutions that create frictionless on and offline shopping for customers; start-ups who can help us enhance shopping experiences and save our customers time.

Help Me Live a Healthier Life: We want to help our customers to live well when it comes to their food and lifestyle. We want to find innovative health and wellbeing solutions that can be implemented across online channels and in store.

Smarter Supply Chain: We want to hear from start-ups who have innovative ideas, or solutions to disrupt traditional supply chain practices, from last mile deliveries and farm to fork traceability to smart product IDs and Internet of Things.

Surprise us – Innovations that are so out of this world they can’t be classified.

Applications open on Tuesday 28 March and will close at midnight on 30 April. John Lewis Partnership and L Marks will then select five to ten start-ups to complete the 12 week JLAB programme, commencing in July 2017. The final winner will be announced at a showcase event in September 2017.

Notes to editors

The John Lewis Partnership – operates 48 John Lewis shops across the UK, johnlewis.com, 352 Waitrose shops, waitrose.com and business to business contracts in the UK and abroad. The business has annual gross sales of over £11bn. It is the UK’s largest example of an employee-owned business where all 86,700 staff are Partners in the business.

Waitrose – winner of the Best Supermarket1 and Best Food Retailer2 awards- currently has 352 shops in England, Scotland, Wales and the Channel Islands, including 63 convenience branches, and another 27 shops at Welcome Break locations. It combines the convenience of a supermarket with the expertise and service of a specialist shop – dedicated to offering quality food that has been responsibly sourced, combined with high standards of customer service.  Waitrose also exports its products to 58 countries worldwide and has eight shops which operate under licence in the Middle East. Waitrose’s omnichannel business includes the online grocery service Waitrose.com, as well as specialist online shops including waitrosecellar.com for wine.

¹ Which? Customer Survey
² Verdict Customer Satisfaction Awards

John Lewis – John Lewis operates 48 John Lewis shops across the UK (34 department stores, 12 John Lewis at home and shops at St Pancras International and Heathrow Terminal 2) as well as johnlewis.com. It is part of the John Lewis Partnership, the UK’s largest example of worker co-ownership and all 30,000 John Lewis staff are Partners in the business. John Lewis  ‘Best In-Store Experience 2016’, ‘Best Clothing Retailer 2016,’ ‘Best Electricals Retailer 2016,’ ‘Best Furniture Retailer 2016,’ ‘Best Homewares Retailer 2016’ and ‘Best Click & Collect Retailer 2016’1, typically stocks more than 350,000 separate lines in its department stores across fashion, home and technology. Johnlewis.com stocks over 280.000 products and is consistently ranked one of the top online shopping destinations in the UK. John Lewis Insurance offers a range of comprehensive insurance products – home, car, wedding and event, travel and pet insurance and life cover – delivering the values of expertise, trust and customer service expected from the John Lewis brand.

1Verdict Consumer Satisfaction Awards 2016

You can follow John Lewis on the following social media channels:
www.johnlewis.com/twitter
www.johnlewis.com/facebook
www.johnlewis.com/youtube.

Media Contact:
Rob Joyce
Antidote Communications
Email: JLAB@antidotecommunications.com
Telephone: 0203 740 4009

Source:  John Lewis

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John Lewis appoints Julie Blake as Branch Manager for its first ever shop in Oxford

London, 2017-Mar-23 — /EPR Retail News/ — John Lewis has taken the next step toward opening its first ever shop in Oxford today ( 16 March 2017) by announcing the appointment of long-standing Partner Julie Blake as Branch Manager.

Julie will be responsible for the overall success of the 120,000 sq ft shop, which represents an £18m investment in Oxford by John Lewis. As branch manager of John Lewis Oxford, Julie will lead around 300 local Partners (staff), including sales assistants and specialist advisers.

Julie has been with John Lewis for over 30 years, having started as an A-level management trainee at the retailer’s Reading department store. She later went on to spend time as General Manager, Selling at John Lewis’ flagship Oxford Street store, where she was responsible for seven selling floors as well as the PR, Marketing and Visual Merchandising for the branch. Julie has been at the helm of many John Lewis shops, undertaking the role of Branch Manager at John Lewis Watford, John Lewis Solihull and most recently, John Lewis At Home in Newbury.

Commenting on her new role, Julie Blake, Branch Manager at John Lewis Oxford said: ‘As someone who works in the surrounding area, I’ve been following the plans for John Lewis Oxford very closely. I am beyond excited to be appointed Branch Manager for our first Oxford shop and to play a role at Westgate Oxford, which is set to become a spectacular retail and leisure landmark in this iconic city. I began my own career with this business and I can’t wait to start building a fantastic team of new Partners to deliver the outstanding customer service that John Lewis is known for.’

John Lewis Oxford will begin accepting job applications for Section Managers in April and other roles to follow. John Lewis Oxford will open alongside other shops at the £440m Westgate Oxford development on 24 October 2017.

Notes to editors

John Lewis – John Lewis operates 48 John Lewis shops across the UK (34 department stores, 12 John Lewis at home and shops at St Pancras International and Heathrow Terminal 2) as well as johnlewis.com. It is part of the John Lewis Partnership, the UK’s largest example of worker co-ownership and all 30,000 John Lewis staff are Partners in the business.

John Lewis stocks more than 350,000 separate lines in its department store and  johnlewis.com across fashion, home and technology, and was named  ‘Best In-Store Experience’, ‘Best Clothing Retailer,’ ‘Best Electricals Retailer,’ ‘Best Furniture Retailer,’ ‘Best Homewares Retailer’ and ‘Best Click & Collect Retailer’ in the 2016 Verdict Customer Satisfaction awards.

Johnlewis.com is consistently ranked one of the top online shopping destinations in the UK. John Lewis Insurance offers a range of comprehensive insurance products – home, car, wedding and event, travel and pet insurance and life cover – delivering the values of expertise, trust and customer service expected from the John Lewis brand.

You can follow John Lewis on the following social media channels:
www.johnlewis.com/twitter
www.johnlewis.com/facebook
www.johnlewis.com/youtube.

Contact:

Elli Share
Communications Officer Corporate
Telephone: 020 7798 3145
Email: elli.share@johnlewis.co.uk

Source: John Lewis

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John Lewis collaborates with L.A. based designer Calvin Rucker to launch its first in-house denim lifestyle brand for women – AND/OR

London, 2017-Mar-17 — /EPR Retail News/ — In a move designed to accelerate its growing own brand fashion sales John Lewis has announced that on 22 March it will launch its first in-house denim lifestyle brand for women – AND/OR.  The new brand, which has been created in collaboration with L.A. based denim experts Calvin Rucker, will see the retailer sell a range of versatile womenswear, shoes, accessories and lingerie to complement the denim clothing inspired by the L.A. way of life.

AND/OR which will initially launch in 15 shops and on johnlewis.com, follows the success of modern rarity, John Lewis’s first luxury ready-to-wear range. Launched last September, modern rarity has boosted the retailer’s own-brand womenswear sales which increased by 6.8% last financial year.

The 90-piece launch AND/OR collection comprises innovative denim washes combined with high-end finishes, including busted-out seams, distressing, bleaching and perfectly frayed hems. The different denim styles are named after the places in L.A. that inspired the collection.

Commenting on the launch of AND/OR Jo Bennett, Head of Womenswear Buying at John Lewis said:

‘AND/OR is an exciting addition to the portfolio of powerhouse own-brand labels we have created over the past few years. The idea came from our love of denim which is the foundation of every wardrobe. We wanted to create an authentic denim range in L.A. that combined the high-end fit and finish at an accessible price point, which customers can style in their own individual way with a perfect collection of ready-to- wear clothing and accessories.’

Iain Ewing, Head of Design Womenswear and Accessories continued:

‘This is the first time we have launched a brand across ready-to-wear, accessories, shoes and lingerie. Although the brand starts with denim, you can then add to this to create a fully versatile collection which serves a modern wardrobe.’

With decades of denim experience, the Calvin Rucker duo – Joie Rucker, founder of contemporary brand Joie, and Caroline Calvin, previously Senior Vice President of Levi’s – have brought true credentials to the collection, elevating the quality and adding their own flavour of fashion-focused edge into the mix.

Caroline Calvin and Joie Rucker, added:

‘Denim is at the heart of what we do. With over 20 years of experience and involvement in the jeanswear market we are very excited to bring our expertise to the British high street. AND/ OR is the perfect fit for us to do this. We are so very proud to be part of this launch.’

The AND/OR denim ranges from £85 – £120, available in sizes 26 – 34, while the AND/OR collection starts at £22 for a cotton tee to £250 for a leather jacket, in sizes 8 – 16.

In line with the relaxed, yet distinctive West Coast aesthetic AND/OR, will be presented in bespoke in-store spaces with a shop fit encapsulating its individuality. Featuring brushed leather and metal, white-washed brick and embossed hexagon mosaic tiles, the spirit of AND/OR will be translated throughout the whole shopping experience.

Notes to editors

AND/OR – The 90-piece collection will launch exclusively in 15 John Lewis shops and on johnlewis.com Wednesday 22 March. Available at Oxford Street, Peter Jones, Cheadle, Bluewater, Nottingham, Leeds, Liverpool, Reading, Birmingham, Chelmsford, Kingston, Cambridge, Cribbs Causeway, Stratford and Newcastle.

John Lewis now has four in-house designed womenswear labels AND/OR, modern rarity, Kin by John Lewis and John Lewis.

John Lewis – John Lewis operates 48 John Lewis shops across the UK (34 department stores, 12 John Lewis at home and shops at St Pancras International and Heathrow Terminal 2) as well as johnlewis.com. It is part of the John Lewis Partnership, the UK’s largest example of worker co-ownership and all 30,000 John Lewis staff are Partners in the business.

John Lewis stocks more than 350,000 separate lines in its department store and  johnlewis.com across fashion, home and technology, and was named  ‘Best In-Store Experience’, ‘Best Clothing Retailer,’ ‘Best Electricals Retailer,’ ‘Best Furniture Retailer,’ ‘Best Homewares Retailer’ and ‘Best Click & Collect Retailer’ in the 2016 Verdict Customer Satisfaction awards.

Johnlewis.com is consistently ranked one of the top online shopping destinations in the UK. John Lewis Insurance offers a range of comprehensive insurance products – home, car, wedding and event, travel and pet insurance and life cover – delivering the values of expertise, trust and customer service expected from the John Lewis brand.

You can follow John Lewis on the following social media channels:
www.johnlewis.com/twitter
www.johnlewis.com/facebook
www.johnlewis.com/youtube.

Contact:
Mandy Pursey
Communications Manager Corporate
Telephone: 020 7798 3896
Email: mandy.pursey@johnlewis.co.uk

Source:  John Lewis

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John Lewis to strengthen its omni-channel customer experience with £4million investment

London, 2017-Mar-07 — /EPR Retail News/ — John Lewis has today (6 March 2017) announced plans to invest £4 million in a new customer service initiative in 20 of its shops to strengthen its omni-channel customer experience. The investment will see 8,000 Partners who work on the shop floor, receive an iPhone loaded with a dedicated ‘Partner App’ designed to enable them to quickly help customers with information about products, check stock availability, and place orders. This development will put an end to customers waiting for Partners to go to stock rooms to see whether a product is in stock, or check information at tills as they will be able to help on the spot.

The app was designed and built by John Lewis’s in-house online team using feedback from Partners in its Cambridge shop where the project was tested with customers for five months.  Following a training programme this summer the mobile phones will be rolled out to the 8,000 shop floor Partners in 20 John Lewis shops across the UK.

The app gives Partners visibility of stock availability in all shops and at John Lewis’s warehouse in Milton Keynes, where online orders are fulfilled, as well as product information, customer reviews, the ability to email customers product information and to place orders. During the busiest week in the trial, half of all online purchases made in the shop assisted by a Partner were made using the app.

Announcing the new initiative Craig Inglis, John Lewis’s Customer Director said; ‘As online and physical worlds increasingly come together, this initiative, which forms the foundation of our digital strategy for shops, will support our Partners in offering great customer service in a digital world.’

‘During the trial in our Cambridge store, customer feedback was overwhelmingly positive. It consistently speeded up response times to customer queries as Partners didn’t need to leave the customer to find answers, or complete a purchase. This is just the beginning. We will keep adding to the Partner App in the future with new, innovative ways to help our customers.’

John Lewis first started to bring its online business into its shops in 2008 when it installed screens so that customers could look up product information and check online availability.  Earlier this year the retailer ​introduced a self check-in option at  its collection desks in shops. Customers wanting to use this put their order number into an iPad while they are queuing, and the Partner serving them will greet them with their order, so speeding up the process.

Notes to editors

John Lewis – John Lewis operates 48 John Lewis shops across the UK (34 department stores, 12 John Lewis at home and shops at St Pancras International and Heathrow Terminal 2) as well as johnlewis.com. It is part of the John Lewis Partnership, the UK’s largest example of worker co-ownership and all 30,000 John Lewis staff are Partners in the business.

John Lewis stocks more than 350,000 separate lines in its department store and  johnlewis.com across fashion, home and technology, and was named  ‘Best In-Store Experience’, ‘Best Clothing Retailer,’ ‘Best Electricals Retailer,’ ‘Best Furniture Retailer,’ ‘Best Homewares Retailer’ and ‘Best Click & Collect Retailer’ in the 2016 Verdict Customer Satisfaction awards.

Johnlewis.com is consistently ranked one of the top online shopping destinations in the UK. John Lewis Insurance offers a range of comprehensive insurance products – home, car, wedding and event, travel and pet insurance and life cover – delivering the values of expertise, trust and customer service expected from the John Lewis brand.

You can follow John Lewis on the following social media channels:
www.johnlewis.com/twitter
www.johnlewis.com/facebook
www.johnlewis.com/youtube.

General information
For further information please contact:

Mandy Pursey
Communications Manager Corporate
Mobile: 07813 696637
Email: mandy.pursey@johnlewis.co.uk

Source: John Lewis

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John Lewis announceS proposals to create more rewarding roles for Partners

London, 2017-Feb-25 — /EPR Retail News/ — John Lewis has today (23 February 2017) announced to some Partners details of proposed changes to ways of working, which will improve the customer experience, resulting in a more efficient way of operating, and ultimately create more rewarding roles for Partners.

The proposals come as the John Lewis Partnership accelerates its strategy to adapt to changing customer needs against a backdrop of structural changes in the retail industry. This will mean a period of change, investment and innovation for the business.

We expect the proposal to lead to around 387 fewer roles overall. Under these proposals, around 773 Partners will enter a period of consultation and 386 new jobs will be created. Under the plans, new roles would enable Partners to work more flexibly and ultimately open up opportunities for more skilled roles with more potential for career progression. The new proposed ways of working will be supported by new technologies and processes all of which will enable the Partnership to deliver a better customer experience.

The two proposals Partners have heard about today are:

  • Home Estimation and Fitting services – In response to changes in how our customers shop for these services, across both shops and online, as well as growing sales, we are proposing to move to a regional model for our curtains, blinds, and floor ​covering ​Estimators and Fitters so that customers will receive a seamless service wherever they live and however they shop with us. These proposals will allow us to broaden our services and increase our flexibility, enabling us to offer more appointments at times which better suit our customers. The proposed changes will also create more skilled roles for Partners who will receive additional training and gain new skills.

We also propose to create a single central Customer Administration Hub to manage customer orders, which will replace the current individual branch administration teams. To support the creation of this new team, and strengthen our customer Administration proposition, we ​are setting up a new training facility and creat​ing​ an improved Estimator and Fitter booking system.

  • Catering – We propose to extend the catering model which we have been successfully using in a third of our shops for some time, and which has been well received by customers. The new catering model uses a centrally created menu with high-quality ingredients and requires less ‘on-site’ preparation. This new model will enable us to change our menu more regularly to keep up with trends, more easily meet the dietary requirements of customers, and give a more consistent offering across all of our shops. As part of this proposal, Partners will be able to take on more rewarding roles that allow them to learn skills across the entire breadth of activities in our catering operations.

Dino Rocos, Operations Director at John Lewis, said: ‘Our Partners are passionate about offering the very best customer service and these proposals will allow us to modernise our business as it adapts to the changing needs of our customers and the role that shops play in their lives.

‘The proposed new structure will allow us to harness Partners’ knowledge and skills, giving them more scope to be in the right place at the right time to deliver great service to our customers when and where it’s needed. We understand that for some this will mean a period of change, and we are working with affected Partners over the consultation period to give opportunities for redeployment in new roles wherever possible.’

Notes to editors

John Lewis – John Lewis operates 48 John Lewis shops across the UK (34 department stores, 12 John Lewis at home and shops at St Pancras International and Heathrow Terminal 2) as well as johnlewis.com. It is part of the John Lewis Partnership, the UK’s largest example of worker co-ownership and all 30,000 John Lewis staff are Partners in the business. John Lewis  ‘Best In-Store Experience 2016’, ‘Best Clothing Retailer 2016,’ ‘Best Electricals Retailer 2016,’ ‘Best Furniture Retailer 2016,’ ‘Best Homewares Retailer 2016’ and ‘Best Click & Collect Retailer 2016’1, typically stocks more than 350,000 separate lines in its department stores across fashion, home and technology. Johnlewis.com stocks over 280.000 products and is consistently ranked one of the top online shopping destinations in the UK. John Lewis Insurance offers a range of comprehensive insurance products – home, car, wedding and event, travel and pet insurance and life cover – delivering the values of expertise, trust and customer service expected from the John Lewis brand.

1Verdict Consumer Satisfaction Awards 2016

You can follow John Lewis on the following social media channels:
www.johnlewis.com/twitter
www.johnlewis.com/facebook
www.johnlewis.com/youtube.

General information

For further information please contact:

John Lewis Press Office
Telephone: 020 7592 6994
Email: pressoffice@@johnlewis.co.uk

Source: John Lewis

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John Lewis announces changes to its management board

London, 2017-Jan-23 — /EPR Retail News/ — John Lewis today (19 January 2017) announces a number of changes to its management board which will take effect from 1 February 2017.  The new more streamlined structure will further strengthen our ability to deliver the best possible customer experience however our customers choose to shop with us.  In addition to the position of Managing Director, the roles on the management board will be as follows:

  • The Customer Director will be focused on delivering a differentiated customer experience across the entire business.  Craig Inglis, who became Customer Director in 2015, will continue in this role. In addition to his current responsibilities, Craig will also be looking after all aspects of johnlewis.com, as well as store development and design.
  • The Operations Director will be focused on consistency and excellence in operational delivery to our customers across John Lewis’s distribution centres and shops. This role will be filled by Dino Rocos.
  • The new role of Trading Director will be responsible for all of our Buying and Merchandising and will be focused on delivering exceptional products and services. It will be covered on an interim basis by Ed Connolly, while a recruitment process takes place. Ed is currently Buying Director, Fashion.

The roles of Finance and Director, IT remain unchanged.

As previously announced, Mark Lewis, Retail & Online Director, will be leaving John Lewis after four years in the business to become CEO at moneysupermarket.com. His last day at John Lewis will be 31 January 2017.

Notes to editors

You can view biographies of the John Lewis Management Board.

John Lewis – John Lewis operates 48 John Lewis shops across the UK (34 department stores, 12 John Lewis at home and shops at St Pancras International and Heathrow Terminal 2) as well as johnlewis.com. It is part of the John Lewis Partnership, the UK’s largest example of worker co-ownership and all 30,000 John Lewis staff are Partners in the business. John Lewis  ‘Best In-Store Experience 2016’, ‘Best Clothing Retailer 2016,’ ‘Best Electricals Retailer 2016,’ ‘Best Furniture Retailer 2016,’ ‘Best Homewares Retailer 2016’ and ‘Best Click & Collect Retailer 2016’1, typically stocks more than 350,000 separate lines in its department stores across fashion, home and technology. Johnlewis.com stocks over 280.000 products and is consistently ranked one of the top online shopping destinations in the UK. John Lewis Insurance offers a range of comprehensive insurance products – home, car, wedding and event, travel and pet insurance and life cover – delivering the values of expertise, trust and customer service expected from the John Lewis brand.

1Verdict Consumer Satisfaction Awards 2016

You can follow John Lewis on the following social media channels:
www.johnlewis.com/twitter
www.johnlewis.com/facebook
www.johnlewis.com/youtube.

Contact:
Gillian Taylor
Head of External Communications
Telephone: 020 7592 5635
Mobile: 07919 057931
Email: gillian.e.taylor@johnlewis.co.uk

Sian Grieve
Senior Manager Corporate Communications
Telephone: 0207 592 6887
Mobile: 07525 271812
Email: sian.grieve@johnlewis.co.uk

Source: John Lewis

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John Lewis announces the appointment of Becky Brock to the role of Director, Marketing

London, 2017-Jan-10 — /EPR Retail News/ — John Lewis today (5 January 2017) announces the appointment of Becky Brock to the role of Director, Marketing, reporting to Craig Inglis. Becky will take up the position on 20 March 2017 joining from Snow & Rock Group where she was Marketing Director.

Becky will be responsible for all aspects of the retailer’s marketing strategy and will take on the leadership of the CRM, digital, brand and category marketing teams.

Becky brings a wealth of experience to the role having worked previously with brands such as Homebase, The Edrington Group and Unilever.

Craig Inglis, Customer Director said: ‘I am really delighted that Becky will be joining us in this vital role. She brings with her a wealth of leadership experience and proven track record in brand strategy and commercial performance. We look forward to welcoming her to the team.’

Becky said: ‘It’s a privilege to be joining this unique organisation with its reputation for ground-breaking marketing. I’m looking forward to continuing to evolve the relevancy of the brand for John Lewis’s customers in a rapidly changing retail landscape.’

Notes to editors

John Lewis operates 48 John Lewis shops across the UK (34 department stores, 12 John Lewis at home and shops at St Pancras International and Heathrow Terminal 2) as well as johnlewis.com. It is part of the John Lewis Partnership, the UK’s largest example of worker co-ownership and all 30,000 John Lewis staff are Partners in the business.

John Lewis stocks more than 350,000 separate lines in its department stores and johnlewis.com across fashion, home and technology, and was named  ‘Best In-Store Experience’, ‘Best Clothing Retailer,’ ‘Best Electricals Retailer,’ ‘Best Furniture Retailer,’ ‘Best Homewares Retailer’ and ‘Best Click & Collect Retailer’ in the 2016 Verdict Customer Satisfaction awards.

Johnlewis.com is consistently ranked one of the top online shopping destinations in the UK. John Lewis Insurance offers a range of comprehensive insurance products – home, car, wedding and event, travel and pet insurance and life cover – delivering the values of expertise, trust and customer service expected from the John Lewis brand.

You can follow John Lewis on the following social media channels:

www.johnlewis.com/twitter
www.johnlewis.com/facebook
www.johnlewis.com/youtube

Contact:
Siân Grieve
Senior Communications Manager, Corporate
Telephone: 020 7592 6887
Email: sian.grieve@johnlewis.co.uk

Source: John Lewis

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John Lewis’ Black Friday 2016 on course to be one of its busiest shopping periods

London, 2016-Nov-26 — /EPR Retail News/ — Early indicators suggest that Black Friday 2016 is on course to be one of John Lewis’ busiest shopping periods.

Our busiest period so far has been between 8am and 8.30am as people shopped on their way into work, and we’re taking five orders every second on johnlewis.com.

Sales through mobile phones saw a particular increase with a 21% spike between 8am and 9am.

The most popular products sold to date include:

  • The Sonos Play 1 is our biggest technology seller, selling one every ten seconds
  • The Lego simpsons house is our top seller by value
  • Marc Jacobs perfume is seeing strong sales by number
  • Sophie Conran crockery is our best seller in Home

All John Lewis shops opened their doors at 8am this morning and some shops will stay open later than usual.

Customers are invited to take part in Black Friday on johnlewis.com until midnight on 28 November.

Dino Rocos, lead director and operations director, John Lewis said:

‘Sales on johnlewis.com exceeded expectations overnight as customers logged on to take advantage of our great Black Friday deals.  We expect traffic to continue to the website today but for customers who prefer to visit one of our shops they will open earlier than usual at 8am. Over the weekend we expect to see the usual pattern of trade resume as customers head to our 48 shops.

Rocos continued: ‘We have carefully planned for this year’s Black Friday event to ensure orders can be fulfilled without compromising the customer service and seamless delivery we’re famous for. I’d like to thank our Partners in shops, distribution centres and head office for all of their hard work as we kick-off the countdown to Christmas.’

Notes to editors

John Lewis – John Lewis operates 48 John Lewis shops across the UK (34 department stores, 12 John Lewis at home and shops at St Pancras International and Heathrow Terminal 2) as well as johnlewis.com. It is part of the John Lewis Partnership, the UK’s largest example of worker co-ownership and all 30,000 John Lewis staff are Partners in the business. John Lewis  ‘Best In-Store Experience 2016’, ‘Best Clothing Retailer 2016,’ ‘Best Electricals Retailer 2016,’ ‘Best Furniture Retailer 2016,’ ‘Best Homewares Retailer 2016’ and ‘Best Click & Collect Retailer 2016’1, typically stocks more than 350,000 separate lines in its department stores across fashion, home and technology. Johnlewis.com stocks over 280.000 products and is consistently ranked one of the top online shopping destinations in the UK. John Lewis Insurance offers a range of comprehensive insurance products – home, car, wedding and event, travel and pet insurance and life cover – delivering the values of expertise, trust and customer service expected from the John Lewis brand.

1Verdict Consumer Satisfaction Awards 2016

You can follow John Lewis on the following social media channels:
www.johnlewis.com/twitter
www.johnlewis.com/facebook
www.johnlewis.com/youtube.

For further information please contact:

Sian Grieve
Senior Communications Manager, John Lewis
Telephone: 020 7592 6887
Email: sian.grieve@johnlewis.co.uk

Emma Cole
Senior Communications Officer, John Lewis
Telephone: 020 7798 3829
Email: emma.l.cole@johnlewis.co.uk

Source:  John Lewis

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John Lewis opens new Leeds store at Hammerson’s Victoria Gate Development

London, 2016-Oct-23 — /EPR Retail News/ — John Lewis opened its doors to Leeds customers today (20 October 2016), as the anchor to Hammerson’s £150m Victoria Gate Development.

Representing a £37m investment in Leeds, the 255,000 sq ft regional flagship shop has created 550 jobs locally, and is one of the largest John Lewis shops outside of London.

The Leeds shop is the retailer’s most service and experience led to date, offering customers a range of services from in-store beauty spa concepts and travel agents to an innovative coffee experience. As well as a full product assortment across John Lewis’s full fashion, beauty, home and technology ranges.

John Lewis Leeds is also supporting local talent by stocking over 120 products from 11 local Yorkshire suppliers, all of which are based within a 30 mile radius of Leeds as part of the retailer’s new ‘Made Locally’ initiative, in partnership with The Great British Exchange.

In the first hour of opening, the shop saw over two and a half thousand people through its doors, and the very first purchase at John Lewis Leeds was a pair of red leather gloves.

Speaking about the opening, Maggie Porteous, Director Shop Trade, commented:

John Lewis Leeds is our most service led shop to date, as we look to offer our customers experiences that cannot be replicated online. The shop brings all of our best products and services under one roof, and we’re really very excited to be able to open our doors to the shoppers of Leeds today.’

Notes to editors
John Lewis – John Lewis operates 48 John Lewis shops across the UK (34 department stores, 12 John Lewis at home and shops at St Pancras International and Heathrow Terminal 2) as well as johnlewis.com. It is part of the John Lewis Partnership, the UK’s largest example of worker co-ownership and all 30,000 John Lewis staff are Partners in the business. John Lewis stocks more than 350,000 separate lines in its department stores across fashion, home and technology and was named ‘Best In-Store Experience’, ‘Best Clothing Retailer,’ ‘Best Electricals Retailer,’ ‘Best Furniture Retailer,’ ‘Best Homewares Retailer’ and ‘Best Click & Collect Retailer’ in the 2016 Verdict Customers Satisfaction awards. johnlewis.com is consistently ranked one of the top online shopping destinations in the UK. John Lewis Insurance offers a range of comprehensive insurance products – home, car, wedding and event, travel and pet insurance and life cover – delivering the values of expertise, trust and customer service expected from the John Lewis brand.

Contact:
At Golley Slater
Holly Skelton
Email: hskelton@golleyslater.co.uk
Mobile: 0114 457 0019

Sophie Atkinson
Email: satkinson@golleyslater.co.uk
Mobile: 0113 457 0017

Source: John Lewis

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John Lewis opens its first ever branch in Essex, John Lewis Chelmsford

London, 2016-Oct-03 — /EPR Retail News/ — At 9.3 0 am this morning John Lewis Chelmsford opened its doors to customers, marking the opening of the retailer’s first ever branch in Essex. Part of Chelmsford’s new £150m Bond Street development, John Lewis Chelmsford includes 90,000 sq ft of selling space over three floors, stocking over 65,000 products.

John Lewis Chelmsford brings together some of the best services that John Lewis has to offer; from a Kuoni travel concession to its renowned Home Design Service and a new Bar:Cafe concept from Benugo, allowing customers to enjoy a glass of prosecco straight from a tap or Benugo’s signature coffee whilst they shop.

The shop has the largest beauty hall out of all of John Lewis’s small full-line department stores at 7,900 sq ft, with 14 premium beauty counters including M.A.C, Charlotte Tilbury and Nars. Chelmsford will also feature fashion brands including Ralph Lauren, Whistles, Finery and John Lewis’s new own-brand luxury womenswear label modern rarity.

John Lewis Chelmsford’s interior design plays homage to the city’s heritage as the birthplace of radio. Various references, including On Air signs and microphones, can be found on display throughout the shop.

Laura Rawstron, Branch Manager at John Lewis Chelmsford, said: ‘Today marks a very exciting time for John Lewis and we’re delighted to open the doors to our first shop in Essex. It’s one of our most modern shops to date and brings together the very best of John Lewis’ products and services. Our new team of Partners have worked incredibly hard to get us to this stage and I’m very proud of everyone involved. Together with the Bond Street development, this John Lewis shop will create a new retail and leisure offer that ensures Chelmsford has something for everyone.’

At a ceremony held this morning, Branch Manager Laura Rawstron was joined by John Lewis Partner Stephanie Shields to cut the opening ribbon. Stephanie had been selected following her outstanding performance over the month-long training programme.

The opening day concludes John Lewis’s journey to Chelmsford, with the shop first breaking ground in January 2015. The shop, which represents an investment of £18m by John Lewis, has also recruited 300 Partners (staff) coming from Chelmsford and the surrounding area.

Notes to editors
John Lewis – John Lewis operates 47 John Lewis shops across the UK (33 department stores, 12 John Lewis at home and shops at St Pancras International and Heathrow Terminal 2) as well as johnlewis.com. It is part of the John Lewis Partnership, the UK’s largest example of worker co-ownership and all 30,000 John Lewis staff are Partners in the business. John Lewis  ‘Best In-Store Experience 2016’, ‘Best Clothing Retailer 2016,’ ‘Best Electricals Retailer 2016,’ ‘Best Furniture Retailer 2016,’ ‘Best Homewares Retailer 2016’ and ‘Best Click & Collect Retailer 2016’1, typically stocks more than 350,000 separate lines in its department stores across fashion, home and technology. Johnlewis.com stocks over 280,000 products and is consistently ranked one of the top online shopping destinations in the UK. John Lewis Insurance offers a range of comprehensive insurance products – home, car, wedding and event, travel and pet insurance and life cover – delivering the values of expertise, trust and customer service expected from the John Lewis brand.

1Verdict Consumer Satisfaction Awards 2016

You can follow John Lewis on the following social media channels:
www.johnlewis.com/twitter
www.johnlewis.com/facebook
www.johnlewis.com/youtube.

General information:

For further information please contact:

Rob Joyce
Antidote Communications
Telephone: 07794 265 291
Email: johnlewis@antidotecommunications.com

Source: John Lewis

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John Lewis to launch new ‘John Lewis Finance’ brand that will cover its growing range of financial services products

London, 2016-Sep-30 — /EPR Retail News/ — John Lewis has signalled its commitment to financial services provision by announcing its intention to launch a new ‘John Lewis Finance’ brand.

The newly-formed umbrella brand will encompass John Lewis’ growing range of financial services products – which includes insurance, foreign currency, international payments, the John Lewis & Waitrose Partnership Card and ATMs – and serve as a clearer sign-post for new and existing customers.

As part of the initial phase of the launch in October, John Lewis will introduce a series of enhancements to its Partnership Card. These will include contactless technology for new and replacement cards,  a new-look Partnership Card website and the launch of a mobile app that will enable customers to easily check their card balance, points and transactions while on the go.

In addition, new customers will soon be able to apply for and receive their permanent chip and PIN card in-store on the same day, a market-leading capability for a European retailer.

Mike Jackson, Director, Financial Services, John Lewis Partnership, says: ‘We want all of our customers to know that when it comes to money matters, whether that’s travel, insurance or everyday spending, we can support them with the big events in their lives and all the small moments in between.

‘Considering the breadth of our current portfolio, we felt it was the right time to combine all of our financial services products under a single, umbrella brand as we seek to raise awareness and reach out to many more customers, offering them a greater range of products and greater value.’

Over the next 12 months the company’s full range of financial products will be integrated in to a new over-arching John Lewis Finance customer website. The high-street retailer’s finance division has grown to become an integral part of John Lewis in recent years, highlighted by the continued investment into new products and services. The business has rolled out its foreign currency service with the launch of 29 in-store Bureaux de change and a click & collect option for online orders from over 300 Waitrose locations.

Mike Jackson, says: ‘We believe the trust that our customers have in the John Lewis brand is why we’ve been able to generate higher demand for our financial products and services.

‘The launch of John Lewis Finance will reaffirm our position as a trusted alternative to traditional financial services providers and help to ensure John Lewis is on hand for our customers as their lifestyle and financial needs change.’

Notes to editors

The John Lewis Partnership – operates 46 John Lewis shops across the UK, johnlewis.com, 349 Waitrose shops, waitrose.com and business to business contracts in the UK and abroad. The business has annual gross sales of over £11bn. It is the UK’s largest example of an employee-owned business where all 88,900 staff are Partners in the business.

John Lewis – John Lewis operates 46 John Lewis shops across the UK (32 department stores, 12 John Lewis at home and shops at St Pancras International and Heathrow Terminal 2) as well as johnlewis.com. It is part of the John Lewis Partnership, the UK’s largest example of worker co-ownership and all 30,000 John Lewis staff are Partners in the business. John Lewis  ‘Best In-Store Experience 2016’, ‘Best Clothing Retailer 2016,’ ‘Best Electricals Retailer 2016,’ ‘Best Furniture Retailer 2016,’ ‘Best Homewares Retailer 2016’ and ‘Best Click & Collect Retailer 2016’1, typically stocks more than 350,000 separate lines in its department stores across fashion, home and technology. Johnlewis.com stocks over 280.000 products and is consistently ranked one of the top online shopping destinations in the UK. John Lewis Insurance offers a range of comprehensive insurance products – home, car, wedding and event, travel and pet insurance and life cover – delivering the values of expertise, trust and customer service expected from the John Lewis brand.

1Verdict Consumer Satisfaction Awards 2016

You can follow John Lewis on the following social media channels:
www.johnlewis.com/twitter
www.johnlewis.com/facebook
www.johnlewis.com/youtube.

General information:

For further information please contact:

MRM
Jenny Crossland
Telephone: 020 3326 9911
Mobile: 07766 567297
Email: jenny.crossland@mrm-london.com

Chris Tuite
Telephone: 020 3326 9925
Mobile: 07471 350810
Email: chris.tuite@mrm-london.com

Tom Briffitt
Telephone: 020 3326 9902
Mobile: 07471 351576
Email: tom.briffitt@mrm-london.com

Source: John Lewis Partnership

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Catch Every Kid initiative launches to promote childhood immunizations throughout Washington state

SEATTLE, 2016-Sep-09 — /EPR Retail News/ — Today (Sep. 8th, 2016) kicks off Catch Every Kid, Group Health Foundation’s effort to promote childhood immunizations throughout Washington state. The campaign is asking parents to vaccinate their children, encourage discussions with friends and neighbors about the importance of vaccinating children, and to donate to the Foundation so more kids have access to vaccinations.

Measles, Mumps, Rubella (MMR), Chicken Pox, and Pertussis, can be prevented if children under the age of six receive immunizations. Children at the age of 11-14 should receive booster shots to continue the immunity from earlier childhood vaccinations and HPV vaccination to ward off cancer later in life.

“The CDC tells us that rates for vaccine-preventable diseases in the U.S. have decreased by 99 percent since vaccines were introduced,” says Kevin Sullivan, chair of the Foundation board of directors. “However, here in Washington, nearly one third of children miss one or more recommended vaccinations. We’re on a mission to close the gap, to catch every kid and make sure no child falls through.”

Bartell Drugs and Cliff Avril, a professional football defensive end, have joined with Group Health to promote awareness around childhood vaccinations and provide an easy way for those who wish to donate so that others might also have the same opportunity to receive vaccinations. With any purchase at Bartell Drugs, consumers can now give an Honorary Safety $2 donation at point of purchase. In addition, Group Health and Bartell Drugs provide convenient and affordable access for all to vaccinations through CareClinics.

“Bartell Drugs has been committed to keeping our customer healthy for more than 125 years. We are honored to be a part of this campaign and protecting the children in our communities,” says John Lewis, director of CareClinic Operations. “The convenience and value of the clinics, and the professional medical services available through our Group Health certified health providers, are an excellent way for parents in our community to vaccinate their children. With the optional donation at checkout, they can help vaccinate even more children.”

One goal of the Group Health Foundation is making childhood immunizations accessible to families who cannot afford them, and helping families understand why it’s important to vaccinate. Through donations by individuals in Washington, the Foundation has been able to help nearly 17,000 children receive more than 33,000 vaccines. Equally important, the public has received information vital to understanding the importance of immunizations to the community.

“Vaccines save lives.  It’s really that simple.” says Diana Birkett Rakow, president of the Foundation. “The HPV shot can prevent cancer later in adult life by simply immunizing a pre-teen. Some people think the HPV vaccine is about sex and it’s not.  It is important for parents to hear the facts whether from their health care provider or their neighbor. We can all be advocates for our children’s’ health.”

According to Rakow, Catch Every Kid is about giving parents, caregivers, and community members a chance to protect the children of Washington. She adds, “kids trust their parents and caregivers to catch them when they fall; immunization is part of meriting their trust by catching them before they fall.”

For more information about Group Health Foundation or to make a donation, please visit http://grouphealthfoundation.org/.

CONTACT:
4025 Delridge Way SW, #400
Seattle, WA 98106
1.877.BARTELL
(1.877.227.8355)

Source: Bartell Drugs

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John Lewis to hire over 3,500 temporary Partners ahead of the busiest shopping period of the year

London, 2016-Aug-26 — /EPR Retail News/ — John Lewis is searching for over 3,500 temporary Partners (staff) to fill roles across the retail and distribution arms of its business, ahead of the busiest shopping period of the year.

The retailer is recruiting new Partners to assist customers in preparing for the festive season, with positions available across a number of departments including the John Lewis Christmas Shop, electrical and home technology, gift food and catering, as well as behind-the-scenes stock management roles.

In addition to branch roles, John Lewis also has vacancies available across its distribution and contact centres networks to support branches and johnlewis.com.

Charlotte Veillet, resourcing manager at John Lewis said: ‘Temporary Partners help to make Christmas at John Lewis! We’re looking for bright, happy and hardworking individuals to add the Christmas sparkle to our customers’ shopping experience. From expertly gift-wrapping the perfect present, to ensuring stock levels are as good as they can be or supporting our behind-the-scenes operations at one of our distribution or contact centres, we’re excited to welcome new team members to create an unbeatable Christmas shopping experience for our customers.’

The John Lewis recruitment team is committed to training all Christmas temporary staff to achieve the highest level of customer service, in order to ensure our customers receive excellent customer service with every shopping experience.

Dino Rocos, Operations Director at John Lewis, is an example of how far a temporary Christmas role can take you. Having joined the business in 1976 as a temporary Partner, Dino now sits on the business’s management board and heads up its entire logistics operation.

Dino Rocos, Operations Director said: ‘I certainly didn’t think when I joined John Lewis as a Christmas temp that I would still be here forty years later as a board director.  The business provided me with the support to help develop my skills and knowledge from the very beginning and it quickly became clear to me that I was developing a fascination for retail, so accepting an offer for a permanent job at the end of my contract was an easy decision.

‘As time progressed I began to understand more about the organisation and its focus on fairness – this was something that was very attractive to me, and something that I’ve carried forward into my leadership style in my current role as Operations Director. A temporary Christmas role was the ideal foot in the door for me and I’d urge anyone with an interest in retail to consider applying this year.’

Those interested in applying should visit www.jlpjobs.com, where batches of vacancies will be advertised between now and September.

Notes to editors

John Lewis – John Lewis operates 46 John Lewis shops across the UK (32 department stores, 12 John Lewis at home and shops at St Pancras International and Heathrow Terminal 2) as well as johnlewis.com. It is part of the John Lewis Partnership, the UK’s largest example of worker co-ownership and all 30,000 John Lewis staff are Partners in the business.

John Lewis stocks more than 350,000 separate lines in its department stores and johnlewis.com across fashion, home and technology, and was named  ‘Best In-Store Experience’, ‘Best Clothing Retailer,’ ‘Best Electricals Retailer,’ ‘Best Furniture Retailer,’ ‘Best Homewares Retailer’ and ‘Best Click & Collect Retailer’ in the 2016 Verdict Customer Satisfaction awards.

Johnlewis.com is consistently ranked one of the top online shopping destinations in the UK. John Lewis Insurance offers a range of comprehensive insurance products – home, car, wedding and event, travel and pet insurance and life cover – delivering the values of expertise, trust and customer service expected from the John Lewis brand.

You can follow John Lewis on the following social media channels:
www.johnlewis.com/twitter
www.johnlewis.com/facebook
www.johnlewis.com/youtube.

General enquires
For further information please contact:

Emma Cole
Communications Officer, Corporate
Telephone: 0207 798 3829
Email: emma.cole@johnlewis.co.uk

Source: John Lewis

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John Lewis announces £9m investment for its beauty halls across several branches

London, 2016-Aug-25 — /EPR Retail News/ — John Lewis has announced a £9M investment package for its beauty halls across several branches. This will include exciting new brands as part of its ambitions to supercharge its beauty business.

The retailer’s shops in Cambridge, Cribbs Causeway and Bluewater will be refurbished with each shop increasing the footprint of their beauty halls by around 50%. John Lewis shops in Cardiff, Stratford, Peter Jones, and Cheadle, have also received investments in the beauty halls.

The investment by the department store will introduce new brands to customers as well as extend the distribution of existing popular brands. This will include brands such as Marc Jacobs Beauty, Tom Ford Beauty,  Charlotte Tilbury, M.A.C., Chanel, Jo Malone, Urban Decay and La Prairie.

These brands will be available to customers throughout the country on johnlewis.com through our Click & Collect proposition, and many will also feature in the two new shops opening later this year in Chelmsford (29 September) and Leeds (20 October).

The investment follows the opening of John Lewis’s own &Beauty full-service spa in its Birmingham shop, and the Clarins Beauty BAR which was an international first for Clarins when it opened at John Lewis Oxford Street last year.

Ed Connolly, buying director for fashion and beauty, said: ‘Beauty is one of the best performing categories at John Lewis and a significant footfall driver, so this investment is a reflection of our ambition in this space.

‘We are continuing to bring new and contemporary brands to our customers across both fashion and beauty, and we have one of the widest and best beauty selections of any department store in the world.’

The refurbishments will be complete by the end of October this year. The new beauty brands that each shop will receive are as follows:

John Lewis Cardiff
Charlotte Tilbury
La Prairie

John Lewis Stratford
Charlotte Tilbury
Tom Ford Beauty

Peter Jones
Charlotte Tilbury
La Prairie

John Lewis Cheadle
M.A.C

John Lewis Cambridge
Charlotte Tilbury
Chanel
Marc Jacobs Beauty
M.A.C

John Lewis Bluewater
Charlotte Tilbury
Chanel
Marc Jacobs Beauty
M.A.C
Tom Ford Beauty

Cribbs Causeway
Charlotte Tilbury
Chanel
Creme de la Mer
Khiel’s
Marc Jacobs Beauty
M.A.C
Jo Malone
Urban Decay

Notes to editors
John Lewis – John Lewis operates 46 John Lewis shops across the UK (32 department stores, 12 John Lewis at home and shops at St Pancras International and Heathrow Terminal 2) as well as johnlewis.com. It is part of the John Lewis Partnership, the UK’s largest example of worker co-ownership and all 30,000 John Lewis staff are Partners in the business.

John Lewis stocks more than 350,000 separate lines in its department stores and johnlewis.com across fashion, home and technology, and was named  ‘Best In-Store Experience’, ‘Best Clothing Retailer,’ ‘Best Electricals Retailer,’ ‘Best Furniture Retailer,’ ‘Best Homewares Retailer’ and ‘Best Click & Collect Retailer’ in the 2016 Verdict Customer Satisfaction awards.

Johnlewis.com is consistently ranked one of the top online shopping destinations in the UK. John Lewis Insurance offers a range of comprehensive insurance products – home, car, wedding and event, travel and pet insurance and life cover – delivering the values of expertise, trust and customer service expected from the John Lewis brand.

You can follow John Lewis on the following social media channels:
www.johnlewis.com/twitter
www.johnlewis.com/facebook
www.johnlewis.com/youtube.

General enquires:
For further information please contact:

Emma Cole
Communications Officer, Corporate
Telephone: 0207 798 3829
Email: emma.cole@johnlewis.co.uk

Source: John Lewis

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John Lewis reveals services and brands that will be available in its new Chelmsford shop

London, 2016-Aug-18 — /EPR Retail News/ — John Lewis has today revealed the services and brands that will be available in its new Chelmsford shop, with fashion and beauty taking the lead.

Opening on the 29 September, John Lewis Chelmsford is the anchor shop at the brand new Bond Street development. In addition to over 65,000 products, the shop will bring together some of the best services that John Lewis has to offer; from a Kuoni travel concession to its renowned Home Design Service and a new Bar:Cafe concept from Benugo, allowing customers to enjoy a glass of prosecco or Benugo’s signature coffee whilst they shop.

It will have the largest beauty hall out of all of John Lewis’s small full-line department stores at 7,900 sq ft, with 14 premium beauty counters including M.A.C, Charlotte Tilbury and Nars. Chelmsford will also feature fashion brands including Ralph Lauren, Whistles, Finery and John Lewis’s new own-brand luxury womenswear label Modern Rarity. More information on these services and brands can be found below.

Laura Rawstron, Branch Manager at John Lewis Chelmsford, said: ‘Fashion and beauty will be John Lewis Chelmsford’s forte and I am excited to announce the brands that will make the shop a key destination for shoppers in Essex. We’ve carefully curated brands that we know the Chelmsford community will enjoy and very much look forward to opening the shop on the 29 September.’

Key services and brands include:

Fashion
Fashion fans will be tempted with our new own-brand luxury womenswear label, Modern Rarity, offering 90 items from its AW16 collection of soft earthy tones designed for layering and creating beautiful silhouettes. Other brands to feature at John Lewis Chelmsford include Ralph Lauren, Finery, Mulberry, Michael Kors, Whistles, Trilogy, REISS and Diesel. When it comes to stylish accessories, Michael Kors and Mulberry handbags will also be on offer.

For those who want expert fashion advice for a special occasion or wardrobe makeover, John Lewis’s Personal Styling team will offer three levels of personal styling to choose from, including the Style Express and Style Experience options, through to Style Profile which analyses everything from your personality to body shape in order to advise on your ideal colour pallette and new wardrobe.

Beauty
John Lewis Chelmsford’s beauty hall is 7,900 sq ft, the biggest out of all of our small full-line department stores. Situated on the ground floor by the main entrance of the shop, there will be 14 premium beauty counters offering a whole host of brands including Charlotte Tilbury, M.A.C, Nars, Tom Ford, Bobbi Brown, Clarins, Clinique, Dior, Estee Lauder, Jo Malone, Lancome, Liz Earle, Urban Decay and YSL.

Community Matters
Community Matters is our charitable giving scheme that runs throughout our shops. Every three months John Lewis Chelmsford will select three community groups to help. Customers will then be directly involved in deciding how much each nominated group receives, by using a token to vote for the organisation they’d like to support. The first three charities to receive support will be The Lovely Lily-Mae Organisation, Farleigh Hospice and Chelmsford City Mencap Football Club.

Additional Services
Customers can enjoy dining in John Lewis’ Place to Eat Cafe in addition to the Benugo Cafe:Bar. Other services include a Home Design Service, nursery advice, a Kuoni travel concession and a Bureau de Change which will offer 60 different currencies.

These services and brands were revealed during a construction tour of the shop this week, which is now entering the final weeks of internal fit-out and has provided over 300 retail jobs.

Throughout the construction process, the project has:

  • Laid enough ceramic floor tiles throughout the shop to cover the entire footprint of the Rio ‘Maracana Olympic Stadium’
  • Installed enough FSC plywood sheeting that when stacked on top of each other,  would be higher than the statue of ‘Christ the Redeemer’ in Rio
  • Used enough plasterboard to fill 20 Olympic sized swimming pools
  • Utilised enough paint to colour all the lines around the Rio Olympic running track 750 times
  • An Olympian would need to run 31 marathons to reach the same length of cables used within the building.

Notes to editors
John Lewis – John Lewis operates 46 John Lewis shops across the UK (32 department stores, 12 John Lewis at home and shops at St Pancras International and Heathrow Terminal 2) as well as johnlewis.com. It is part of the John Lewis Partnership, the UK’s largest example of worker co-ownership and all 30,000 John Lewis staff are Partners in the business.

John Lewis stocks more than 350,000 separate lines in its department stores and johnlewis.com across fashion, home and technology, and was named  ‘Best In-Store Experience’, ‘Best Clothing Retailer,’ ‘Best Electricals Retailer,’ ‘Best Furniture Retailer,’ ‘Best Homewares Retailer’ and ‘Best Click & Collect Retailer’ in the 2016 Verdict Customer Satisfaction awards.

Johnlewis.com is consistently ranked one of the top online shopping destinations in the UK. John Lewis Insurance offers a range of comprehensive insurance products – home, car, wedding and event, travel and pet insurance and life cover – delivering the values of expertise, trust and customer service expected from the John Lewis brand.

You can follow John Lewis on the following social media channels:
www.johnlewis.com/twitter
www.johnlewis.com/facebook
www.johnlewis.com/youtube.

Contact:

Vikki Speed
Senior Communications Officer, Corporate & Brand
Telephone: 0207 931 4921
Email: vikki.speed@johnlewis.co.uk

Source: John Lewis

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John Lewis launches new initiative ‘Locally Made’ to enhance its support of local UK suppliers and manufacturers

London, 2016-Aug-16 — /EPR Retail News/ — John Lewis has today ( 14 August 2016) announced ‘Locally Made’, a new initiative to enhance its support of local UK suppliers and manufacturers. The project will see the retailer bring together locally designed and made products from across the country in a dedicated area in its shops.

The project will kick-start in John Lewis Leeds (opening 20 October 2016) which will stock over 120 products from 11 local Yorkshire suppliers including Masons Yorkshire Gin and the Harrogate Candle Company. All of the suppliers are based within a 30 mile radius of Leeds. The products will also be available on the John Lewis website, broadening their exposure and making them available to shoppers across the country.

Over the next few months, John Lewis shops in Edinburgh, Glasgow and Cardiff will also increase their range of locally made products, followed by new shops opening next year in Oxford and Westfield London.

The project is in partnership with Harrogate-based The Great British Exchange (GBE) which launched in 2014 and sources artisanal products from new designers, established makers, independent businesses and British-based factories from across the UK. It provides direct support for independent suppliers, making their products available in national retailers and easily accessible for shoppers.

Anna Rigby, Head of Buying for Home Accessories and Gifts at John Lewis, said: ‘We know that our customers are interested in the provenance of products and as a British retailer, we’re proud to support British design and quality by sourcing locally. Our Made Locally campaign, in partnership with The Great British Exchange, will help us strengthen our existing local supplier base and inevitably champion more British designers and manufacturers.’

Matthew Hopkins, Managing Director at The Great British Exchange, said: ‘The essence of The Great British Exchange is to provide a stepping stone into retail for British manufacturers and it’s a one-stop-shop for retailers looking for British made products. We work hard to provide a route to market for new British manufacturers and designers. I’m very proud of our partnership with John Lewis, which creates fantastic ongoing opportunities for more locally sourced products to be sold in one of the UK’s most prestigious retailers.’

John Lewis has a rich heritage when it comes to working with British manufacturers. The retailer has already established relationships with local suppliers at several of its existing shops, including John Lewis Cardiff which has 80 Welsh product lines and its shop in Birmingham which has several ‘Made in the Midlands’ products including suppliers from the city’s famous Jewellery Quarter.

John Lewis own-brand furnishing fabrics, duvets and pillows are also manufactured at its own textiles mill, Herbert Parkinson, founded in 1934 in Lancashire. Its own-brand mattresses are produced by Spink & Edgar, a family-owned business based in Yorkshire.

Notes to editors
John Lewis – John Lewis operates 46 John Lewis shops across the UK (32 department stores, 12 John Lewis at home and shops at St Pancras International and Heathrow Terminal 2) as well as johnlewis.com. It is part of the John Lewis Partnership, the UK’s largest example of worker co-ownership and all 30,000 John Lewis staff are Partners in the business.

John Lewis stocks more than 350,000 separate lines in its department stores and johnlewis.com across fashion, home and technology, and was named  ‘Best In-Store Experience’, ‘Best Clothing Retailer,’ ‘Best Electricals Retailer,’ ‘Best Furniture Retailer,’ ‘Best Homewares Retailer’ and ‘Best Click & Collect Retailer’ in the 2016 Verdict Customer Satisfaction awards.

Johnlewis.com is consistently ranked one of the top online shopping destinations in the UK. John Lewis Insurance offers a range of comprehensive insurance products – home, car, wedding and event, travel and pet insurance and life cover – delivering the values of expertise, trust and customer service expected from the John Lewis brand.

You can follow John Lewis on the following social media channels:
www.johnlewis.com/twitter
www.johnlewis.com/facebook
www.johnlewis.com/youtube.

General enquires:
For further information please contact:

Vikki Speed
Senior Communications Officer, Corporate & Brand
Telephone: 0207 931 4921
Email: vikki.speed@johnlewis.co.uk

Source: John Lewis

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John Lewis to serve people of Leeds as Victoria Gate opens its doors to public on 20 October, 2016

London, 2016-Aug-06 — /EPR Retail News/ — Hammerson confirms that Victoria Gate, its £165 million development in Leeds, and the anchor tenant John Lewis will open its doors to the public for the first time on Thursday 20 October, 2016.

Set to transform the city’s aspirational retail, dining and leisure offer, Victoria Gate will become part of the new 53,400 m2(575,000 sq ft) Victoria Estate shopping district, which also includes Leeds’ Victoria Quarter arcades.

Anchored by a flagship John Lewis, the scheme is currently 74% pre-let and will also boast new retailers and restaurants including Russell & Bromley, Aspinal of London, Le Pain Quotidien, Neom Organics, T2, GANT, Hackett, Tommy Hilfiger, Anthropologie and international restaurant group D&D. Introducing so many new brands to the city will firmly establish the Victoria Estate as a hub for premium shopping and dining in the North of the UK.

Robin Dobson, Director Retail Development at Hammerson said: ‘It is great to be able to confirm the official launch date for Victoria Gate as the 20 October. Ideally timed for pre-Christmas trade we are delighted to bring this new and iconic retail destination to Leeds and one that is set to be the largest premium retail and leisure destination outside of London. We look forward to disclosing further detail about the launch celebrations shortly.’

James Prince, Head of Branch at John Lewis Leeds, said: ‘I can’t wait for John Lewis Leeds to open its doors for the first time. It’s our most service and experiential led shop to date, as we continue to offer more for customers that can’t be replicated online. My new team of Partners are really looking forward to serving the people of Leeds and welcoming everyone on opening day.’

Notes to editors
John Lewis – John Lewis operates 46 John Lewis shops across the UK (32 department stores, 12 John Lewis at home and shops at St Pancras International and Heathrow Terminal 2) as well as johnlewis.com. It is part of the John Lewis Partnership, the UK’s largest example of worker co-ownership and all 30,000 John Lewis staff are Partners in the business.

John Lewis stocks more than 350,000 separate lines in its department stores and johnlewis.com across fashion, home and technology, and was named  ‘Best In-Store Experience’, ‘Best Clothing Retailer,’ ‘Best Electricals Retailer,’ ‘Best Furniture Retailer,’ ‘Best Homewares Retailer’ and ‘Best Click & Collect Retailer’ in the 2016 Verdict Customer Satisfaction awards.

Johnlewis.com is consistently ranked one of the top online shopping destinations in the UK. John Lewis Insurance offers a range of comprehensive insurance products – home, car, wedding and event, travel and pet insurance and life cover – delivering the values of expertise, trust and customer service expected from the John Lewis brand.

You can follow John Lewis on the following social media channels:
www.johnlewis.com/twitter
www.johnlewis.com/facebook
www.johnlewis.com/youtube.

General enquires:

Vikki Speed
Senior Communications Officer
Corporate & Brand
Telephone: 0207 931 4921
Email: vikki.speed@johnlewis.co.uk

Source: John Lewis

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John Lewis to open shop-in-shops within six branches of Myer in Australia

LONDON, 2016-Jul-19 — /EPR Retail News/ — John Lewis has today announced it will have a physical presence in Australia for the first time by opening shop-in-shops within six branches of leading Australian department store Myer.

The first shop-in-shop will open before Christmas 2016 in Myer’s newly refurbished Warringah store in the outskirts of Sydney. This will be followed by additional openings in Melbourne, Perth, Bondi, Chadstone, and Myer’s flagship store in Sydney in February 2017.

The John Lewis departments will be between 600 sq ft and 850 sq ft in size and customers will be able to shop an exclusive assortment incorporating the best of John Lewis’s own brand home and lifestyle products across bed, bath, and living. Once open, John Lewis will have 30 shop-in-shops worldwide.

Today’s announcement is coupled with the news that John Lewis has extended the number of countries it delivers to through johnlewis.com from 33 to 40. For the first time, customers will be able to order the best of John Lewis fashion and homewares delivered via online to countries including; Hong Kong, South Korea, United Arab Emirates, Qatar, Switzerland, The Philippines and Malaysia. Furthermore, customers can now pay in ten additional currencies.

In the past twelve months, John Lewis’s online international traffic has increased by 15% and online international sales grown by 50%.

  • The most popular items for international customers are John Lewis homewares – in particular own brand bed linen which accounts for 21% of own brand international sales. Luxury items are in demand with Egyptian cotton pillowcases one of our best-selling items.
  • British fashion brands such as Joules, Jigsaw and phase 8 are also popular, with women’s fashion brands accounting for 12% of total international sales in the last twelve months.
  • For children, own brand clothes ranges sell well in Australia, New Zealand and Singapore, and toys are also high on the shopping list with LEGO a favourite for the little ones.
  • Taste in Christmas decorations vary from country to country – despite their close proximity, Australian customers bought 250% more Christmas tree decorations last year than customers in New Zealand.

Katie Jordan, Head of International Development, John Lewis, said: ‘We’re delighted to be expanding our international presence and bringing John Lewis to new countries around the world, both through physical collaborations and by expanding our online international delivery destinations. There is a real synergy between Myer’s customer base and ours, and we believe they are the perfect partner for our first Australian shop-in-shops.’

Daniel Bracken, Chief Merchandise and Customer Officer, and Deputy CEO, Myer, said: ‘We are excited to exclusively offer Myer customers the first opportunity in Australia to shop the John Lewis brand in a tailor-made lifestyle concept.’

‘The introduction of John Lewis homewares fits very well with our New Myer strategy to offer our customers desirable and wanted brands. John Lewis is widely recognised as the leading destination for homewares in the UK, and its own branded collections, are highly sought after for their stylish and innovative design, quality and accessibility. John Lewis is a trusted brand and their homewares collections have built up a very large and loyal following within the UK and internationally.’

Notes to editors

About John Lewis 

John Lewis operates 46 John Lewis shops across the UK (32 department stores, 12 John Lewis at home and shops at St Pancras International and Heathrow Terminal 2) as well as johnlewis.com. It is part of the John Lewis Partnership, the UK’s largest example of worker co-ownership and all 30,000 John Lewis staff are Partners in the business.

John Lewis stocks more than 350,000 separate lines in its department stores and johnlewis.com across fashion, home and technology, and was named  ‘Best In-Store Experience’, ‘Best Clothing Retailer,’ ‘Best Electricals Retailer,’ ‘Best Furniture Retailer,’ ‘Best Homewares Retailer’ and ‘Best Click & Collect Retailer’ in the 2016 Verdict Customer Satisfaction awards.

Johnlewis.com is consistently ranked one of the top online shopping destinations in the UK. John Lewis Insurance offers a range of comprehensive insurance products – home, car, wedding and event, travel and pet insurance and life cover – delivering the values of expertise, trust and customer service expected from the John Lewis brand.

You can follow John Lewis on the following social media channels:
www.johnlewis.com/twitter
www.johnlewis.com/facebook
www.johnlewis.com/youtube.

About Myer 

Myer is a modern Australian retailer, with more than 100 years of heritage and a dedicated focus to bring the love of shopping to life.

Myer is Australia’s largest full-line departments store group, with more than 60 stores across Australia.

Our stores are visited by customers more than 130 millions times each year, and our loyalty program, MYER one, has more than five million members.

We are a significant employer in Australia, with 12,500 Myer team members, and we have a strong background in philanthropy.

Myer has a proud Australian history and an exciting future supported by our New Myer strategy, which delivers a fresh interpretation of our brand, a re-energised and relevant range, improved services and in-store experiences complemented by a strong omni-channel offer.

Our strategy brings the best of Myer to the customers who love us today, and to future generations.

General enquires:
For further information please contact:

Laura Askew
Communications Manager, Brand & Flagships
Telephone: 0207 798 3396
Email: laura.askew@johnlewis.co.u

Source: John Lewis

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John Lewis to open its shop in Chelmsford on Thursday 29 September

LONDON, 2016-Jul-19 — /EPR Retail News/ — John Lewis today announces its shop in Chelmsford, alongside the wider Bond Street development, will open its doors to customers for the first time at 9.30 am on Thursday 29 September.

John Lewis Chelmsford’s 90,000 sq ft shop represents an £18m investment in Chelmsford by the retailer. As well as offering more than 65,000 fashion, beauty, home and electrical products, the shop will bring together the retailer’s best services, including a beauty treatment room, a Foreign Exchange bureau and a Nursery Advice service. Customers will also be able to take advantage of John Lewis’s click & collect facility and benefit from 20 minutes free parking in the Bond Street car parks.

Laura Rawstron, branch manager, John Lewis Chelmsford said: ‘I’m thrilled to be able to confirm that John Lewis Chelmsford will open on Thursday 29 September. The business has had ambition to open a shop  in Essex for some time now, and the Bond Street development couldn’t be a better proposition for us.

‘I am delighted to be welcoming a team who I know will deliver the exceptional levels of customer service that John Lewis is renowned for to the people of Chelmsford and Essex, and look forward to meeting our very first customers in just over two months time.’

Tony Chambers, Chairman, Aquila, commented: ‘The opening of the new John Lewis store, along with a fantastic range of other shops and restaurants, will transform the shopping experience in Chelmsford. This has been a long time coming but I am confident it will prove to be worth waiting for.’

Other retailers opening on the same day as part of the wider Bond Street development include White Company, Foyles, Joules and Jack Wills. Located at the heart of the city centre, the development will feature a range of riverside restaurants and an Everyman cinema.

The opening date announcement comes as John Lewis Chelmsford launches its search for local charities to support as part of its Community Matters programme. Anyone can nominate a charity which sees £3,000 split between three important local charities every 12 weeks.

Nominations for Essex’s first Community Matters programme can be made by sending a 100-200 word nomination to CommunityMattersEssex@johnlewis.co.uk. Emails should highlight the charity’s cause and why it’s important to Chelmsford residents.

Notes to editors
John Lewis – operates 46 John Lewis shops across the UK (32 department stores, 12 John Lewis at home and shops at St Pancras International and Heathrow Terminal 2) as well as johnlewis.com. It is part of the John Lewis Partnership, the UK’s largest example of worker co-ownership and all 30,000 John Lewis staff are Partners in the business.

John Lewis typically stocks more than 350,000 separate lines in its department stores across fashion, home and technology, and was named ‘Best In-Store Experience’, ‘Best Clothing Retailer,’ ‘Best Electricals Retailer,’ ‘Best Furniture Retailer,’ ‘Best Homewares Retailer’ and ‘Best Click & Collect Retailer’ in the 2016 Verdict Customers Satisfaction awards.

Johnlewis.com stocks over 280,000 products, and is consistently ranked one of the top online shopping destinations in the UK. John Lewis Insurance offers a range of comprehensive insurance products – home, car, wedding and event, travel and pet insurance and life cover – delivering the values of expertise, trust and customer service expected from the John Lewis brand.

You can follow John Lewis on the following social media channels:
www.johnlewis.com/twitter 
www.johnlewis.com/facebook 
www.johnlewis.com/youtube

General enquires:

For further information please contact:

Vikki Speed
Senior Communications Officer Corporate & Brand
Telephone: 0207 931 4921
Email: vikki.speed@johnlewis.co.uk

Source: John Lewis

Posted on by

John Lewis to open its Chelmsford shop on Thursday 29 September

London, 2016-Jul-16 — /EPR Retail News/ — John Lewis today announces its shop in Chelmsford, alongside the wider Bond Street development, will open its doors to customers for the first time at 9.30 am on Thursday 29 September.

John Lewis Chelmsford’s 90,000 sq ft shop represents an £18 M investment in Chelmsford by the retailer. As well as offering more than 65,000 fashion, beauty, home and electrical products, the shop will bring together the retailer’s best services, including a beauty treatment room, a Foreign Exchange bureau and a Nursery Advice service. Customers will also be able to take advantage of John Lewis’s click & collect facility and benefit from 20 minutes free parking in the Bond Street car parks.

Laura Rawstron, branch manager, John Lewis Chelmsford said: ‘I’m thrilled to be able to confirm that John Lewis Chelmsford will open on Thursday 29 September. The business has had ambition to open a shop  in Essex for some time now, and the Bond Street development couldn’t be a better proposition for us.

‘I am delighted to be welcoming a team who I know will deliver the exceptional levels of customer service that John Lewis is renowned for to the people of Chelmsford and Essex, and look forward to meeting our very first customers in just over two months time.’

Tony Chambers, Chairman, Aquila, commented: ‘The opening of the new John Lewis store, along with a fantastic range of other shops and restaurants, will transform the shopping experience in Chelmsford. This has been a long time coming but I am confident it will prove to be worth waiting for.’

Other retailers opening on the same day as part of the wider Bond Street development include White Company, Foyles, Joules and Jack Wills. Located at the heart of the city centre, the development will feature a range of riverside restaurants and an Everyman cinema.

The opening date announcement comes as John Lewis Chelmsford launches its search for local charities to support as part of its Community Matters programme. Anyone can nominate a charity which sees £3,000 split between three important local charities every 12 weeks.

Nominations for Essex’s first Community Matters programme can be made by sending a 100-200 word nomination to CommunityMattersEssex@johnlewis.co.uk. Emails should highlight the charity’s cause and why it’s important to Chelmsford residents.

Notes to editors
John Lewis – operates 46 John Lewis shops across the UK (32 department stores, 12 John Lewis at home and shops at St Pancras International and Heathrow Terminal 2) as well as johnlewis.com. It is part of the John Lewis Partnership, the UK’s largest example of worker co-ownership and all 30,000 John Lewis staff are Partners in the business.

John Lewis typically stocks more than 350,000 separate lines in its department stores across fashion, home and technology, and was named ‘Best In-Store Experience’, ‘Best Clothing Retailer,’ ‘Best Electricals Retailer,’ ‘Best Furniture Retailer,’ ‘Best Homewares Retailer’ and ‘Best Click & Collect Retailer’ in the 2016 Verdict Customers Satisfaction awards.

Johnlewis.com stocks over 280,000 products, and is consistently ranked one of the top online shopping destinations in the UK. John Lewis Insurance offers a range of comprehensive insurance products – home, car, wedding and event, travel and pet insurance and life cover – delivering the values of expertise, trust and customer service expected from the John Lewis brand.

You can follow John Lewis on the following social media channels:
www.johnlewis.com/twitter 
www.johnlewis.com/facebook 
www.johnlewis.com/youtube

General enquires:

For further information please contact:

Vikki Speed
Senior Communications Officer Corporate & Brand
Telephone: 0207 931 4921
Email: vikki.speed@johnlewis.co.uk

Source: John Lewis Partnership