BRC-KPMG ONLINE RETAIL SALES MONITOR OCTOBER 2014: ONLINE SALES REPRESENTED 18.2% OF TOTAL NON-FOOD SALES OF OUR MONITOR, AGAINST 16.5% IN OCTOBER 2013

LONDON, 2014-11-11— /EPR Retail News/ — Online sales of Non-Food products in the UK grew 15.4% in October versus a year earlier, almost in line with the twelve-month average growth of 14.8%. In October 2013, online sales rose by 12.1% over the previous year.

In October online sales represented 18.2% of total Non-Food sales of our Monitor, against 16.5% in October 2013. This is the highest penetration rate since Christmas 2013.

In contrast with stores, where Clothing and Footwear recorded a decline in October, the fashion categories achieved a good performance online, as a result of targeted incentives by retailers.

Online sales contributed 2.1 percentage points to the growth of Non-Food total sales in October. The three-month average contribution of online to non-food growth exceeded that of stores for the second consecutive month, achieving an all-time record proportion outside of December.

Helen Dickinson, Director General, British Retail Consortium, said: “Online sales took their largest slice of the pie of non-food sales growth since December 2013. October’s growth compared to last year was 3.3 percentage points faster, which bodes well for Christmas, especially as the proportion of online non-food sales was also the highest recorded since last Christmas.

“October saw many actions to encourage the sale of winter stock. Concurrent flash sales were run in-store and online. Loyal customers were offered exclusive discounts and due to this Clothing and Footwear did better online than in stores. As we march steadily on to the festive season online retail sales are set to increase, for example online Christmas shops are proving popular. ‘Mega Monday’, the first Monday in December, is one to watch as it is generally thought to be the biggest day for online shopping. However, retailers’ investment in ever-faster deliveries means that Mega Monday could be shifted closer to Christmas this year.”

David McCorquodale, Head of Retail, KPMG, said: “Retailers proved themselves fleet of foot online, launching highly targeted offers to offset the unseasonal weather and give consumers that extra impetus to spend.

“It’s evidence that retailers can use their online operations to quickly react to unexpected factors, such as a heat wave at Halloween, and adapt their sales strategy to offer shoppers the products that are relevant to them. This flexibility isn’t a guaranteed failsafe, but it certainly gives retailers more options than their store portfolio can offer.

“With Black Friday and Christmas ahead, the online channel’s importance will be felt more than ever in the coming weeks.”

British Retail Consortium, 21 Dartmouth Street, Westminster, London, SW1H 9BP. 020 7854 8900. info@brc.org.uk.

Sponsored content

Matched content