Netflix Unveils When Fandom Begins For Some of Today’s Most Popular Series

Los Gatos, Calif., 2015-9-24 — /EPR Retail News/ — It may have taken Walter White nearly an entire season to become Heisenberg and Frank Underwood 13 episodes to become VP (spoiler alert!), but it turns out fans committed to these series long before those plot twists unfolded. Hint: it wasn’t in the pilot episode.

Netflix analyzed its global streaming data* across the inaugural seasons of some of today’s most popular shows – both Netflix original series and shows that premiered on other networks – looking for signals that pointed to when viewers became hooked. It turns out that when commercial breaks and appointment viewing are stripped away and consumers can watch an entire season as they choose, you can see fandom emerge. That is, 70% of viewers who watched the hooked episode went on to complete season one or more poetically, when members were hooked and there was no turning back.

“Given the precious nature of primetime slots on traditional TV, a series pilot is arguably the most important point in the life of the show,” said Ted Sarandos, Chief Content Officer for Netflix. “However, in our research of more than 20 shows across 16 markets, we found that no one was ever hooked on the pilot. This gives us confidence that giving our members all episodes at once is more aligned with how fans are made.”

While the data identified the hooked episode, it was shy on pinpointing exact moments**, but we have a few ideas of our own to help jog your memory… For starters, in Breaking Bad it may have taken the flip of a coin to decide whether Jesse or Walt would put the finishing blow on Krazy 8, but when the decrepit heap of a former drug dealer rains down from Jesse’s ceiling, there’s no denying viewers would stay to see how the season cleaned up (episode 2). Speaking of messes, Crazy Eyes drops both poems and fluids in her roller coaster romance with Piper in Orange is the New Black, but it was likely the throw of a pie to defend her (then) bae’s honor that had members asking for seconds (episode 3). For Dexter another episode equals another body, this time courtesy of the “Ice Truck Killer,” but our money’s on Dexter’s trip down memory lane reliving his inaugural kill that was the real tipping point – after all, fans never forget the first time (episode 3).

“There’s a unique sense of intimacy with creating a show for Netflix. Knowing you have an audience’s undivided attention and that in essence, they are letting these characters in their home, we unfolded storylines at a more natural pace,” said Marta Kauffman. “In episode four, we see Grace and Frankie having no choice but to confront their fear, anger and uncertainty head on, which to me as a creator was a nice turning point to shift the narrative to focus on the future instead of the past; it is nice to know viewers were there right along with us.”

While around the world the hooked episode was relatively consistent, slight geographic differences did present themselves. The Dutch, for instance, tend to fall in love with series the fastest, getting hooked one episode ahead of most countries irrespective of the show. Germans showed early fandom for Arrowwhereas France fell first for How I Met Your Mother. In Better Call Saul, Jimmy McGill won Brazilians over one episode quicker than Mexicans. And Down Under, viewers prove to hold out longer across the board, with members in Australia and New Zealand getting hooked one to two episodes later than the rest of the world on almost every show. Despite these differences, the hooked moment had no correlation to audience size or attrition, regardless of show, episode number or country.

The data in this research was pulled from accounts who started watching season one of the selected series between January 2015 – July 2015 in Brazil, Belgium, Canada, Denmark, Finland, France, Germany, Ireland, Mexico, Netherlands, Norway, Sweden, UK and US and between April 2015 – July 2015 for Australia and New Zealand. A hooked episode was defined when 70% of viewers who watched that episode went on to complete season one. Hooked episodes were first identified by country, then averaged to create the global hooked episode. The hooked episode had no correlation to total viewership numbers or attrition.

*Denotes shows where for one or more countries, the show was unavailable to watch on Netflix and therefore the average is comprised of data from less than 16 countries

**The Netflix research didn’t indicate exact plot points, but it did confirm episodes.

About Netflix
Netflix is the world’s leading Internet television network with over 65 million members in over 50 countries enjoying more than 100 million hours of TV shows and movies per day, including original series, documentaries and feature films. Members can watch as much as they want, anytime, anywhere, on nearly any Internet-connected screen. Members can play, pause and resume watching, all without commercials or commitments.

SOURCE: Netflix

Sainsbury’s cuts the price of unleaded by up to 2 ppl across its 300 forecourts

LONDON, 2015-9-24 — /EPR Retail News/ — From tomorrow, 24 September, Sainsbury’s is cutting the price of unleaded petrol by up to 2 pence per litre across its 300 forecourts.

This is great news for unleaded drivers, following a summer of falling diesel prices. Sainsbury’s has been voted UK’s favourite petrol retailer in an independent survey by Market Force Information. The forecourts were praised for exceptional service and customer experience.

As usual, motorists are able to collect Nectar points on every fill-up, one point on every litre purchased.

Avishai Moor, Sainsbury’s Head of Fuel, said: “We’re proud to be offering great value and customer service to our customers. We hope this price drop, announced on the First Day of Autumn, will help our customers go further for less in the cold months ahead.”


Sainsbury’s cuts the price of unleaded by up to 2 ppl across its 300 forecourts

Sainsbury’s cuts the price of unleaded by up to 2 ppl across its 300 forecourts

H&M group’s sales excluding VAT increased by 22 percent in the first 9 months of the financial year

STOCKHOLM, SWEDEN, 2015-9-24 — /EPR Retail News/ — H&M group’s sales excluding VAT increased by 22 percent in the first 9 months of the financial year

Nine months (1 December 2014 — 31 August 2015)

  • Well-received collections for all brands in the H&M group resulted in good sales and increased market share. The H&M group’s sales excluding VAT increased by 22 percent to SEK 132,167 m (108,775) during the first nine months of the financial year. In local currencies the increase was 12 percent.
  • Profit after financial items amounted to SEK 20,094 m (18,096), an increase of 11 percent. The group’s profit after tax increased to SEK 15,372 m (13,754), corresponding to SEK 9.29 (8.31) per share, an increase of 12 percent.

Third quarter (1 June 2015 — 31 August 2015)

  • The H&M group’s sales in SEK excluding VAT increased by 19 percent to SEK 46,024 m (38,805) during the third quarter. In local currencies the increase was 11 percent.
  • Gross profit amounted to SEK 25,712 m (22,627), an increase of 14 percent. This corresponds to a gross margin of 55.9 percent (58.3).
  • Profit after financial items was at the same level as last year and amounted to SEK 6,936 m (6,967). The group’s profit after tax amounted to SEK 5,306 m (5,296), corresponding to SEK 3.21 (3.20) per share.
  • H&M’s first stores in Macau were very well received on its openings in the quarter.
  • A very good start for H&M Beauty since its launch in July. H&M Beauty can today be found in around 700 stores in 28 markets and also at
  • Sales including VAT in the period 1 September – 22 September 2015 increased by 12 percent in local currencies compared to the same period last year.
  • Continued strong expansion: approximately 400 new stores net are planned to open in 2015. India and South Africa will be new H&M markets in October 2015. Eight new H&M online markets have opened so far in 2015, all of which have had a very good reception. Switzerland and Russia will become new online markets during autumn 2015.
  • In the 2015/2016 financial year, H&M plans to offer e-commerce in a further nine existing H&M markets and also to open stores in three new markets: New Zealand, Cyprus and Puerto Rico.

Comments by Karl-Johan Persson, CEO
“So far this year our sales have exceeded SEK 153 billion including VAT, an increase of more than 20 percent – an acknowledgement that our collections are well appreciated worldwide. Sales were also good in the third quarter even though sales in August were negatively affected by the unseasonably warm weather in many of our large European markets. When the weather became more normal in September, sales took off again and we are looking forward to an exciting fashion autumn.

Profits have developed well during the first nine months of the year, although profits in the third quarter were negatively affected by increased purchasing costs due to the strong US dollar. As always, we are reviewing our customer offering in each market and we are monitoring the market closely to ensure that we offer the best combination of fashion, quality, price and sustainability.

We are also strengthening our offering by continuously developing and improving our range even further. For example, our new concept H&M Beauty was launched during the summer. H&M Beauty has enjoyed a very good start in around 700 stores in 28 markets as well as online. We are now continuing the roll-out to a further 14 markets during the autumn. We are also looking into launching other new concepts and brands; we will come back to this at a later date.

Our online roll-out to new countries is continuing according to plan. We will open our H&M online store in both Switzerland and Russia during this autumn, giving us 23 H&M online markets at the end of the financial year. In 2016 we plan to offer e-commerce in a further nine existing H&M markets. These countries will be Ireland, Japan, Greece, Croatia, Slovenia, Estonia, Latvia, Lithuania and Luxembourg.

In parallel with our rapid online expansion we are also opening stores at a fast pace.
In the fourth quarter we will open approximately 240 new stores net – which is almost three new stores per day. India and South Africa will become two new and exciting H&M countries this autumn, when we open our first store in New Delhi next week and in Cape Town later on in October. Next year, we plan to open stores in three new markets: New Zealand, Cyprus and Puerto Rico.

Our other brands are performing well and are continuing to reach out to more and more customers. For example, COS now has around 130 stores across 27 markets, Monki more than 90 stores in 13 markets, & Other Stories 25 stores in 10 markets and Weekday 20 stores in five markets.

There is also much going on within our sustainability work. Our strategy for Fair Living Wages, which we are working on together with other big buyers in our purchasing countries, is showing good progress and now more and more of our suppliers will start using the Fair Wage method to achieve fairer wage setting for their employees. In addition, thanks to the commitment of our customers we have now collected almost 20,000 tonnes of garments for re-use and recycling since 2013. Some of these have been turned into brand new clothing, most recently into some great denim pieces currently in our stores. Through the H&M Conscious Foundation, which works on issues of concern, we contribute humanitarian support in countries where H&M operates. Alongside this the foundation has established a new prize, the Global Change Award, which encourages innovation in the textile industry. The aim is to develop new processes that enable used garments to be recycled on a larger scale, which we hope will lead our industry towards a more circular economy.”

The information in this interim report is that which H & M Hennes & Mauritz AB (publ) is required to disclose under Sweden’s Securities Market Act. It will be released for publication at 8.00 (CET) on 24 September 2015. This interim report, and other information about H&M, is available at

Contact persons

Nils Vinge, IR +46-8-796 52 50
Karl-Johan Persson, CEO +46-8-796 55 00 (switchboard)
Jyrki Tervonen, CFO +46-8-796 55 00 (switchboard)

H & M Hennes & Mauritz AB (publ)
SE-106 38 Stockholm
Phone: +46-8-796 55 00, Fax: +46-8-24 80 78, E-mail:
Registered office: Stockholm, Reg. No. 556042-7220

H & M Hennes & Mauritz AB (publ) was founded in Sweden in 1947 and is quoted on Nasdaq Stockholm. H&M’s business idea is to offer fashion and quality at the best price in a sustainable way. In addition to H&M, the group includes the brands COS, Monki, Weekday, Cheap Monday, & Other Stories as well as H&M Home. The H&M group has more than 3,600 stores in 59 markets including franchise markets. In 2014, sales including VAT amounted to SEK 177 billion and the number of employees was more than 132,000. For further information, visit

Asda drops the price of unleaded by 2ppl

  • Asda’s new national price cap means drivers will pay no more than 105.7ppl on unleaded across its 272 filling stations.
  • Unleaded moves back to its traditional place below diesel after two months of diesel being the cheapest fuel grade.
  • Asda continues to have the UK’s cheapest national price cap on fuel.

LEEDS, England, 2015-9-24 — /EPR Retail News/ — Effective from today (Wednesday 23rd September) Asda brings good news to drivers by dropping the price of unleaded by 2ppl. Asda’s new national price cap means that unlike other retailers who work on ‘average prices’ – drivers will pay no more than 105.7ppl on unleaded whilst diesel remains at a national price cap of 107.7ppl.

Asda is the only retailer that has a national price cap on fuel at all 272 filling stations, ensuring every single one of our customers knows the maximum price they will pay at the pump regardless of where they live.

Andy Peake, Asda’s Senior Director for Petrol, said: “We’re now seeing unleaded move back to its traditional place after two months of diesel being the cheapest fuel grade. This new drop means drivers across the country will pay no more than 105.7ppl for unleaded and diesel remains at 107.7ppl.”

RAC fuel spokesman Simon Williams said: “This is yet more good news for petrol car drivers who have enjoyed prices coming down in August as a result of a barrel of oil staying around or below $50 since the end of July. It’s very encouraging to see savings in wholesale petrol being quickly passed on to motorists at the pump.

“This should also have the very positive effect of reducing prices from other retailers around the country. Hopefully this will drive the average price of a litre of unleaded down well below its current level of 111p, back towards the six-year average low of 106p a litre we saw in January.”



NRF’s Halloween Consumer Spending Survey: 157 million Americans plan to celebrate Halloween this year

WASHINGTON, 2015-9-24 — /EPR Retail News/ — Ready to embrace cooler weather, fall traditions and spirited celebrations, more than 157 million Americans plan to celebrate Halloween this year, according to the National Retail Federation’s Halloween Consumer Spending Survey conducted by Prosper Insights & Analytics. The average person celebrating will spend $74.34, compared with $77.52 last year. Total spending on Halloween is expected to reach $6.9 billion.*

“After a long summer, consumers are eager to embrace fall and all of the celebrations that come with it,” NRF president and CEO Matthew Shay said. “We expect those celebrating Halloween this year will look for several different activities to do with their family and friends. Consumers are ready to take advantage of promotions on candy, decorations and costumes, and retailers are ready to serve them.”

Consumers celebrating Halloween plan to spend an average of $27.33 on costumes for the whole family, and a total of $2.5 billion on store-bought, homemade, large and small costumes. Those celebrating will spend the most on adult costumes ($1.2 billion), and will spend a total of $950 million on children’s costumes and $350 million on fashionable and fun costumes for their furry friends. It’s estimated that 68 million Americans will dress up this Halloween and another 20 million pet owners will dress up their pet.

Nine in 10 (93.7%) Halloween shoppers will buy candy, spending a total of $2.1 billion, and an additional 33.5 percent will buy greeting cards, spending a total of $330 million. Two in five celebrants (44.8%) plan to decorate their home or yard, meaning there’s no question consumers will see their fair share of pumpkins, hay bales and even life-size Minions and black cats strewn across their neighborhoods. The average person planning to buy decorations will spend $20.34 with total spending expected to reach $1.9 billion.

Top 2015 Halloween Trends from National Retail Federation

When it comes to how consumers plan to celebrate, most will hand out candy (67.8%), or dress in costume (43.5%), though there will be no shortage of jack-o-lanterns lighting up windows this year with 41 percent of people planning to carve pumpkins. Nearly one-third of consumers (31.5%) plan to throw or attend a party with friends and family.

More consumers have decided to head to stores or shop online early to pick out costumes and decorations. More than one-third of consumers (34.1%) will start their Halloween shopping before the first of October, up slightly from 32.1 percent last year, while 40.9 percent will get started in the first half of the month and one-quarter (25%) of celebrants will wait for the final weeks of October.

“People shouldn’t be too surprised when they see Halloween candy and decorations available in stores as early as September first,” Prosper Insights Principal Analyst Pam Goodfellow said. “Given that more than a third of Americans enjoy taking advantage of early-bird deals to kick off their fall celebrations, it seems there’s plenty of appetite among consumers to enjoy a perfectly ‘frightful’ Halloween.”

Similar to past years, the majority of consumers will find inspiration for their costumes online (31.4%) or will head to costume shops and retail stores (26.8%) before they make a final decision.. Pinterest continues to grow in popularity among those looking for costume inspiration (13.3%), as this year’s percentage is nearly double the amount who used the site for inspiration just three years ago (7.1%).

Millennials remain the drivers of Pinterest traffic around Halloween though with 24.9 percent of 18-24 year olds and 23.7 percent of 25-34 year olds using the site for costume inspiration.

About the survey
NRF’s 2015 Halloween Consumer Spending Survey was designed to gauge consumer behavior and shopping trends related to Halloween spending. The survey was conducted for NRF by Prosper Insights & Analytics. The poll of 6,754 consumers was conducted September 1-8, 2015. The consumer poll has a margin of error of plus or minus 1.3 percentage points.

Prosper Insights and Analytics delivers executives timely, consumer-centric insights from multiple sources. As a comprehensive resource of information, Prosper represents the voice of the consumer and provides knowledge to marketers regarding consumer views on the economy, personal finance, retail, lifestyle, media and domestic and world issues.

NRF is the world’s largest retail trade association, representing discount and department stores, home goods and specialty stores, Main Street merchants, grocers, wholesalers, chain restaurants and Internet retailers from the United States and more than 45 countries. Retail is the nation’s largest private sector employer, supporting one in four U.S. jobs – 42 million working Americans. Contributing $2.6 trillion to annual GDP, retail is a daily barometer for the nation’s economy. NRF’s This is Retail campaign highlights the industry’s opportunities for life-long careers, how retailers strengthen communities, and the critical role that retail plays in driving innovation.


Treacy Reynolds
(855) NRF-Press

Preparations for EuroShop 2017 have already started

  • 7 Experience Dimensions replace the 4 former segments
  • New segmentation of EuroShop’s 16 halls
  • Registration period for EuroShop 2017 now underway 

Düsseldorf, Germany, 2015-9-24 — /EPR Retail News/ — EuroShop 2014 in Düsseldorf was a success across the board. All records were broken: 109,496 visitors from some 100 countries travelled to the Rhine to gather information on all facets, innovations and trends in the global retail world from the 2,229 exhibitors attending the event from 56 nations. All this provided impressive proof of one thing: in retail there is just no avoiding EuroShop. However, when one trade fair ends the next one begins – which is why preparations are already in full swing for the next EuroShop from 5 to 9 March 2017. The starting signal for EuroShop 2017 is given: the acquisition largest capital goods trade fair for retail and its partners has already started.

Four turns into Seven

For many years now EuroShop has been very successful with its subdivision into the four areas EuroConcept, EuroSales, EuroExpo and EuroCIS. However,a concept proving successful in the past will not necessarily succeed in the future. Anticipation has always been one of the key prerequisites for EuroShop’s ongoing success. And the dynamic further developments in retail are now also seeing the leading international trade fair EuroShop break new ground – with forward-looking, consistent changes. In concrete terms this means 2017 will see the 4-segment structure of the past being replaced with a new system for the future. The new segmentation features seven Experience Dimensions: POP Marketing (Halls 1 + 3), Expo & Event Marketing (Halls 4 + 5), Retail Technology (Halls 6 + 7a), Lighting (Halls 9 + 10), Visual Merchandising (Hall 11), Shop Fitting & Store Design (Halls 12-14) and Food Tech & Energy Management (Halls 15-17).

The new layout guarantees an even more visitor-oriented array of ranges, on the one hand, and provides scope for synergies in various dimensions, on the other, because borders between the ranges will increasingly blur in the long run, as has been the case with display mannequins and high-end shop fitting with store design, for example. This means EuroShop 2017 will provide a more flexible framework as well as plenty of scope for presenting future-oriented developments and innovative products for global retail.

For further information go to

Exhibitors can also register direct online at:

Your press contact:
Dr. Cornelia Jokisch, Tanja Karl (Assistant)
Tel.: +49 (0)211/4560-998/-999
Fax: +49 (0)211/4560-8548

Gap unveils its 4th exclusive menswear collection designed by GQ’s four Best New Menswear Designers in America for 2015

David Hart, Stampd, NSF, and The Hill-Side Create Limited-Edition Menswear Collection, Available at Select Gap Stores and

NEW YORK, 2015-9-24 — /EPR Retail News/ — Gap is pleased to release its fourth exclusive menswear collection designed by GQ’s four Best New Menswear Designers in America for 2015. Following three previous seasons’ successful collaborations, this year’s collection highlights each designer’s perspective on classic menswear pieces.

“This year’s designers all bring something totally new to Gap stores around the world,” said Steven Sare, Gap’s SVP of Merchandising.   “Each designer offers a unique take on what’s ‘new and now’ for men.  We’re really excited to play a role in bringing this exclusive collection to our customers who’ve come to anticipate and covet these limited edition pieces each year.”

“There’s a great story about the state of American fashion happening in this year’s collaboration,” says GQ editor-in-chief Jim Nelson. “One, that it’s thriving. Two, where it’s thriving. These incredibly talented designers are channeling the new energy coming from both coasts — whether its the LA vibe of the streetwear-meets-sportswear looks from Stampd, the perfectly distressed and lived-in staples from NSF, fanatically detail oriented accessories from Hill-Side, or the refined take on 50’s cool that David Hart has perfected. I feel confident that together they represent not just what men want to wear these days, but what they truly want to live in.”

The collection includes tailored blazers and trousers, overcoats, leather jackets, graphic and classic tees, sweatshirts, sweatpants, denim, and field jackets, along with accessories — including shoes, hats, bags, socks, and ties.  The collection is available starting September 29th, at select Gap stores in more than seven countries, including the USA, Canada, China, Hong Kong, Japan, and throughout Europe.  It will also be available online at with prices ranging from $14 to $460.

The four designers below, along with the pieces from their limited-edition Gap capsule collections, will be featured in a special advertising insert in the October 2015 issue of GQ magazine.

  • David Hart (Brooklyn, established 2009) – Designer David Hart has always had an affinity for tailored clothes, so six years ago he launched a small tie line that spawned a full men’s collection primarily inspired by the fashion of the 1950s and ’60s.
  • Stampd  (L.A., established 2011) – Designer Chris Stamp combines West Coast street and surf cultures with a bit of East Coast flair to convey a unique vision of sportswear with an edgy twist.
  • NSF (L.A., established 2005) – Designers Nick Friedberg and Jamie Haller, both vintage enthusiasts, make clothes that are meant to be and look lived in— whether it be sun-faded or paint-spattered.
  • The Hill-Side (Brooklyn, established 2009) – Brothers Emil and Sandy Corsillo share a love for textiles.  Their approach to design is simple:  make the same object every season but offer it in a wide variety of high-quality fabrications.

GQ’s Best New Menswear Designers in America project, which was established in 2007, works to advance and bring attention to emerging American menswear designers. The recognized designers were selected by GQ’s editor-in-chief, Jim Nelson, creative director Jim Moore, and the magazine’s fashion editors, and took part in a mentoring program led by GQ and Gap.

About GQ
GQ is the leading men’s general-interest magazine, with a monthly readership of 7 million readers. It is available in print, online at, and as an app at The magazine is published by Condé Nast, a division of Advance Publications. Condé Nast operates in twenty-five countries and is the world leader in exceptional content creation.

About Gap
Gap is one of the world’s most iconic apparel and accessories brands and the authority on American casual style.  Founded in San Francisco in 1969, Gap’s collections are designed to build the foundation of modern wardrobes – all things denim, classic white shirts, khakis and must-have trends.  Beginning with the first international store in London in 1987, Gap continues to connect with customers online and across the brand’s about 1,700 company-operated and franchise retail locations around the world. Gap includes Women’s and Men’s apparel and accessories, GapKids, babyGap, GapMaternity, GapBody and GapFit collections.  The brand also serves value-conscious customers with exclusively-designed collections for Gap Outlet and Gap Factory Stores.  Gap is the namesake brand for leading global specialty retailer, Gap Inc. (NYSE: GPS) which includes Gap, Banana Republic, Old Navy, Athleta and Intermix. For more information, please visit

Macey’s donates $70,000 to Primary Children’s Hospital to support the renovation of the Angel Garden

Salt Lake City, UT, 2015-9-24 — /EPR Retail News/ — Funds to support renovation of the Angel Garden

WHAT: Macey’s grocery will present $70,000 to Primary Children’s Hospital to support the renovation of the Angel Garden. A ceremony will take place with speakers Sharon Goodrich, Foundation Director, and Darin Peirce, Associated Retail Operations and Macey’s District Manager. Following the presentation, Macey’s team will take a tour of the hospital. 

WHEN: Thursday, September 24, 2015, 11 a.m., Angel Garden

WHERE:  Primary Children’s Hospital Angel Garden

(Media, please check-in at the front desk)

100 Mario Capecchi Dr., Salt Lake City

WHY: For over 30-years, Macey’s has had a long-standing relationship with Primary Children’s Hospital. This June a three-week fundraiser was held in all Macey’s locations where generous guests and Macey’s stores donated the combined $70,000.00.

ABOUT THE ANGEL GARDEN: The Angel Garden serves patients, parents and staff of the hospital as a place of solace, surrounded by a fountain and garden. The garden is medically safe, equipped with outlets for IV pumps or other medically necessary devices allowing children who long to go outside a moment to feel the sunshine and take in the beauty of the garden. Parents use the garden as a healing source and a place to seek peace. Even staff at Primary Children’s Hospital utilize the garden for respite and on difficult days when they need to find a moment to decompress and alleviate stress.

A renovation of the garden is set to take place next year where additional trees, plants and new fountain will be added—making the garden truly a healing place.


In 1947, Walt Macey and Dale A. Jones started the “Save-A-Nickel-Market” in Rosepark, Utah. “Macey’s” grew from a small store into a multi-store chain by providing personalized service and genuine old-fashioned friendliness. Known for its innovation, Macey’s supermarkets offer a made-from-scratch in-store bakery, delicatessen, full-service grocery, meat, produce and a non-foods department and above all, friendly service..


Media Contact:

Associated Food Stores (Macey’s)
Sarah Pettit
Public Relations Manager

Sharron Goodrich
Primary Children’s Hospital
CFRE Foundation Director


Macey’s donates $70,000 to Primary Children’s Hospital to support the renovation of the Angel Garden

Macey’s donates $70,000 to Primary Children’s Hospital to support the renovation of the Angel Garden

Pick n Pay’s chairman Gareth Ackerman speech at The Consumer Goods Council of South Africa (CGCSA)

Cape Town, South Africa, 2015-9-24 — /EPR Retail News/ — The Consumer Goods Council of South Africa (CGCSA) is the representative body of the entire consumer goods industry in South Africa. Our chairman Gareth Ackerman recently presented at their Annual summit on Friday 18 September 2015. The summit brings together about 500 local and international speakers who are Sector CEOs, Supply Chain and Commercial executives, Marketing and Brand Management executives, and Heads of customer care and call centre managers amongst others.

Here is the full text of his speech:

A very warm welcome to our members, invited guests, our speakers from South Africa and those who have travelled from abroad, as well as members of the media present.

This is indeed the highlight of our calendar year as the Consumer Goods Council of South Africa, when we hold our annual summit, an event that provides an opportunity to discuss issues pertinent to our industry and members in particular and also interact and share ideas for mutual benefit.

We meet against the background of growing concern about the health of the global and domestic economies, pressure on businesses to overcome considerable obstacles to trade, an increasingly discerning and demanding consumer and of course, intensified competition for market share.

In particular, consumers everywhere are under strain and are searching for new and better ways to achieve value. The success of discount retailers in Europe, and the growth in online channels are just two responses to this trend.

Consumers are also increasingly expecting businesses with whom they do business to demonstrate shared value. This can take various forms, including leadership on urban renewal, business mentorship, supply chain development, delivering products and services that align with their increasingly demanding sustainable development and ethical values, or supporting local community partnerships. Companies which fail to demonstrate shared value can rapidly lose the trust of their customers, with catastrophic results.

South Africa’s Food Security Challenges

The biggest threats to food security in South Africa can be summarised in five main areas:

  1. Climate change and water scarcity
  2. Food waste
  3. Global economic forces
  4. The rand/dollar exchange rate
  5. Land tenure and policy uncertainty

A particular challenge for us all is that of environmental sustainability, which has been rising up the global agenda for some years, but is now, taking full hold of the national discourse in many global economies. Tackling climate change is as pressing a challenge for Africa as it is for any other region of the world, perhaps even more so given that we are a water-stressed continent and many millions of our continent’s citizens are food insecure. The global Consumer Goods Forum, of which I am also the co-chair, has made some bold commitments in this area, including pledging to fight for an end to deforestation by 2020.

  • Yesterday US Government endorsed SA sustainability position
  • The purchase of sustainable palm oil
  • Fires in Malaysia last week

Climate change and water scarcity

  • World Wildlife Fund (WWF) study found that water availability is the single most important factor that limits agricultural production in South Africa.
  • WWF estimates that 98% of SA’s water is already allocated, with 63% of available surface water being used for irrigation, 14% for urban domestic use and 18% for commercial, industrial and mining use.
  • These are major issues for a semi-arid country like SA.
  • Talk of “load shedding” – Johannesburg

Our CGF commitment is to show strong leadership on food security by specifically preventing and reducing food waste, and maximize its recovery as we move towards our goal of halving food waste within our own retail and manufacturing operations by 2025. These initiatives are particularly important when you consider that in a world of rising population, increasing cost of food, concerns about inequality and growing food insecurity, food waste is one of the greatest challenges of our time with 30% (1.3 billion tonnes) of food produced being wasted each year.

Food Waste

  • If food waste was a country it would be the third largest emitter of greenhouse gases globally after the US and China and its water footprint is equivalent to 3 times the volume of Lake Geneva.
  • In Africa as much as 40% of all food produced is wasted before it reaches the consumer (enough to feed roughly 300 million people).
  • The CSIR estimates that in SA about 9 million tonnes, or 30%, of local agricultural production is wasted each year (R60bn a year or 2% of GDP).
  • Big problem in Africa is lack of adequate logistics and cold storage facilities; poor road infrastructure; congested borders; food traceability laws in major export markets like EU.
  • Food that doesn’t `look perfect’ according to EU guidelines typically never reaches the shelves of retailers.
  • Wastage also occurs in the form of retailers being forced to throw away food that is past its shelf life but is still perfectly fit for human consumption.
  • This is why Pick n Pay supports FoodBank SA, which collects edible surplus food from manufacturers and retailers and distributes it to non-profit organisations.
  • By giving FoodBank SA surplus food, which is still perfectly safe to eat, the company is already contributing 40,000 meals per week for people in dire need – and is saving almost 1000 tonnes of food waste per year.

Locally, rising non-communicable diseases have also become a challenge not only in South Africa, but globally, with obesity being the main focus at this stage. In response to this, we as the South African food and non-alcoholic beverage industry are looking into initiatives aimed at promoting healthy eating and physical activity as part of a healthy lifestyle. This is in an effort to support the Department of Health in achieving its objective to prevent and control non-communicable diseases. This ties in with the National Development Plans and the Millennial Development Goals.

Turning to the health of the global economy, it is evident that we are heading for uncertain times. For the first time since the last credit crisis of 2008/09, we are facing the spectre of another downturn. The International Monetary Fund has already revised global growth to just 3.3% from a previous estimate of 3.5%. Upheavals in China are causing havoc in emerging markets, and currently there seems to be no let-up in the near-term.
Here in South Africa growth is expected to be as low as 1.7% from previous estimates of 2.2% made at the beginning of the year. The primary inhibitors are constrained electricity supply plus a tighter fiscal stance. Job cuts are worsening in South Africa, and this has a direct impact on consumer spending and affects our businesses and our ability to create, let alone sustain existing jobs.

The prospect of high interest rates will potentially worsen household indebtedness; while regulatory uncertainty related to a number of proposed laws that could potentially negatively affect our sector is a cause for concern, and is filtering into the low business confidence that has been revealed by several surveys released in the past few weeks.

Global Economic Forces

  • SA not isolated from the impact of what happens on international markets such as the US, which accounts for 40% of the global maize harvest.
  • A spike in US grain prices typically causes local prices to increase in tandem. This has follow through effect on poultry and beef as maize used as feed source.
  • Rising food prices and diminished food security can cause civil unrest e.g. food riots Egypt to Mozambique, Thailand and Mexico in 2007/08.
  • Increased demand from rising consumer wealth and growing populations in emerging markets such as China are adding to food security fears.
  • Africa also needs to boost its own food security. A recent UNICEF report forecast that 1.8 billion babies will be born in Africa over the next 35 years while the continent’s population could almost quadruple to 4.2 billion people by 2100.
  • This is why Pick n Pay’s policy in Africa is local sourcing, as much and as far as possible. In fact, 94% of our food products are procured from local suppliers – around R40-billion in the last financial year.
  • Governments also need to play their part by improving infrastructure and eliminating cross-border trade barriers.

Exchange Rate

  • The rand has weakened more than 40% against the dollar since the start of 2007
  • International prices of soft commodities such as maize and wheat are denominated in the U.S. dollar, which is still the currency of choice for global trade transactions. A weaker rand therefore results in higher maize price.
  • Food inflation prospects bad
  • Soft commodity prices increase

With this rather gloomy context in mind, you may well ask what the future is looking like for the consumer goods sector. Is there a light at end of the proverbial tunnel? Yes, there is. We have no choice but to adapt to the times, innovate and continue to provide value to our customers, while continuing to grow our business for the benefit of our shareholders, our staff, the economy and the communities in which we trade.
Land Tenure and Policy Uncertainty

  • Deloitte warned in March that SA faces looming food shortage in next 10 years due to average age of farmers.
  • Average age of SA farmer is 62, compared to EU median (55), US (58) and Australia (53).
  • Agriculture’s contribution to SA GDP has declined from more than 6% in 1980 to less than 3% in 2013
  • The declining profitability of farming has left SA with less than two thirds of the number of farms it had in the early 1990s.
  • South Africa had 120 000 farmers in 1994 compared to 37 000 at present.
  • This dwindling population of commercial farmers supports a population of over 50 million people.
  • Commercial farmers account for 95% of SA’s locally-produced food, planting their crops on only 5% of total agricultural land.
  • More needs to be done to enable small-scale food production to succeed (financial support, skills development, access to land etc.)
  • SA also needs to revisit land tenure regime in traditional rural areas, where communal tenure should be considered for conversion into to individual land ownership

Why we chose the theme “Consumer Goods in the Digital Age”? It is a relevant theme for the simple reason that the future of our businesses will to a large extent be determined by the speed at which we innovate, adopt and adapt to the digital and technological age. This has been far from being a simple evolution; it is proving to be a disruptive influence in the consumer goods sector, as it has been in most others.

  • Records and CD’s
  • Video
  • Appliances
  • Computers

I say ‘disruptive’ in a positive sense, in the same way that the tablet is replacing laptops which replaced typewriters. The truth is that the future isn’t what it used to be, and the potential presented by technological change is immense. Provided of course, that we embrace the digital age and disruption to grow our businesses, and most importantly provide both benefit and value to our customers.

  • SA has jumped technology to miss the computer and smart phones

I leave you with this important challenge that we should all consider: consumer-centricism is now key to success, more than ever before. And although consumers and their needs are changing in the most rapid sense, it means more than ever that championing the consumer’s cause should be front and centre of whatever we do. From my own experience at Pick n Pay, the values of staying true to consumer sovereignty, the belief that doing good is good business and being an efficient business has stood us in good stead. That’s because these are enduring principles that survive any evolution or disruptive technology. The ability to take a long-term view, and to act beyond narrow, commercial confines, is what unites many businesses globally, and especially so, family-controlled businesses. This is value creation at its most practical, if not ethical.
The onus is on us to demonstrate how we are vocal and honest champions for the consumer, to embrace important global imperatives such as food security, climate change, environmental protection and sustainable job creation. In that way we will help to build sustainable economies to both serve and absorb the many educated and talented young people searching for a better life.

But for that to happen, especially here in South Africa, we need to narrow what we see as a widening of antagonism and lack of trust (the so-called trust deficit) between the business, labour and government sectors. This is impacting on our ability to negotiate strategies to address unemployment and poverty.

  • CGCSA is working on this

We will continue to engage with the government to find a common ground on these and other challenges we face, not only as a business sector, but as a country as a whole.

  • CGF Summit 15-17 June 2016
  • Members pay for barcodes / cut off
  • Business ethics

What can we do?

  • Create jobs
  • Reduces energy and water consumption
  • Increase the use of renewables
  • Reduce waste
  • Support small and emergency market businesses
  • Build confidence – in the company – the country and the consumer.

I thank you

The Jean Coutu Group will release Q2-2016 results on October 7, 2015

Longueuil, Quebec, 2015-9-24 — /EPR Retail News/ — The Jean Coutu Group (PJC) Inc. announced today that the release of results for the second quarter of fiscal 2016 will take place on October 7, 2015 at approximately 7:00 a.m. ET.

Financial analysts and investors are invited to attend a conference call during which the financial results will be presented.

Time and date: Wednesday October 7, 2015, at 9:00 a.m. ET

Dial number: 514-861-2255 or 888-789-9572 – Access code 9588146 followed by pound sign (#)

Conference call name: The Jean Coutu Group (PJC) Inc.

Media and other interested individuals are invited to listen to the live or deferred broadcast on the Jean Coutu Group corporate website at A full replay will also be available by dialling 514-861-2272 or toll free at 800-408-3053 until November 6, 2015. The access code is 7998211 followed by pound sign (#).

About The Jean Coutu Group
The Jean Coutu Group is one of the most trusted names in Canadian pharmacy retailing. The Corporation operates a network of 417 franchised stores in Québec, New Brunswick and Ontario under the banners of PJC Jean Coutu, PJC Clinique, PJC Santé and PJC Santé Beauté, and employs more than 20,000 people. Furthermore, since December 2007, the Jean Coutu Group owns Pro Doc Ltd (“Pro Doc”), a Québec-based subsidiary and manufacturer of generic drugs.

Hélène Bisson
Vice-President, Communications
The Jean Coutu Group (PJC) Inc.
(450) 646-9611, Extension 1165