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Intershop received the highest score in “Current Offering” category and “Commerce Management” criteria in B2B midsize evaluation by Forrester

  • Highest score of all participants in “Current Offering” category and “Commerce Management” criteria
  • A top scorer in “Customer-facing Digital Touchpoints” and “Solution architecture” criteria
  • Intershop platform noted as “powerful platform to address complex midmarket seller needs”

San Francisco, CA, 2017-Sep-06 — /EPR Retail News/ — Intershop, a pioneering eCommerce technology provider, announced today that renowned industry analyst firm Forrester Research, Inc. gave Intershop the highest score of all participants in “Current Offering” category and for “Commerce Management” in its B2B Wave for midsized markets. This new report, “The Forrester Wave™: B2B Commerce Suites for Midsize Organizations, Q3 2017”, evaluates 11 top midmarket B2B commerce suite vendors for their ability to deliver enterprise-quality features at a lower TCO (Total Cost of Ownership) and faster TTM (Time to Market). In the report, Intershop received the highest score among all vendors in the “Current Offering” category.

Forrester evaluated capabilities across major categories like mobile and emerging touchpoints, solution architecture, experience management, commerce platform capabilities (e.g., shopping cart, promotions, and pricing), and adjacent commerce suite capabilities (e.g., PIM and OMS). They targeted current offering evaluations on key areas of differentiation and innovation. Intershop scored among the highest in the “Customer-facing Digital Touchpoints”, “Solution Architecture”, and “Commerce Management” criteria.

The Forrester report notes: “Intershop is inherently strong in its commerce capabilities like promotions, channel management, and customization. On top of solid and well-built commerce features, Intershop demonstrates a strong technical roadmap and a selectively deep ecosystem of partners and developers …” According to Forrester, “Intershop offers a powerful platform to address complex midmarket seller needs”.

Jochen Wiechen, CEO of Intershop, stated “Intershop’s dedicated offering for the midsize market is comparatively young when it comes to positioning our subscription model. However, our proven technology behind it has achieved top scores once again. Therefore, we see the report as confirming our strategy and look forward to our midsize market solution leaving a growing footprint in the market.”

This placement comes in addition to Intershop’s position as a leader in “The Forrester Wave™: B2B Commerce Suites, Q1 2017” focusing on enterprise eCommerce capabilities. The world’s largest companies have continued to trust in Intershop’s innovation and vision in some cases for over 20 years. With a focus on midmarket, Intershop gives organizations the opportunity to access functions once only available to large enterprises while avoiding the need to replace their platform as their business grows. According to the Forrester report, “Intershop is a best fit for brand manufacturers that have complex channel support requirements and need particularly well-developed commerce functionality – especially order management.”

Regardless of where an organization is in the technology adoption lifecycle, they have the advantage of being able to draw from the experience of almost two decades of B2B, B2B2C, B2C, and B2X commerce and rapidly embrace digital commerce.

The report can be downloaded here:

About Intershop
Intershop Communications AG (founded in Germany 1992; Prime Standard: ISH2) is the leading independent provider of omni-channel commerce solutions. Intershop offers high-performance packaged software for internet sales, complemented by all necessary services. Intershop also acts as a business process outsourcing provider, covering all aspects of online retailing up to fulfillment. Around the globe more than 300 enterprise customers, including HP, BMW, Würth, and Deutsche Telekom run Intershop solutions. Intershop is headquartered in Jena, Germany, and has offices in the United States, Europe, Australia, and China. More information about Intershop can be found online at

This news release contains forward-looking statements regarding future events or the future financial and operational performance of Intershop. Actual events or performance may differ materially from those contained or implied in such forward-looking statements. Risks and uncertainties that could lead to such difference could include, among other things: Intershop’s limited operating history, the unpredictability of future revenues and expenses and potential fluctuations in revenues and operating results, significant dependence on large single customer deals, consumer trends, the level of competition, seasonality, risks related to electronic security, possible governmental regulation, and general economic conditions.

SOURCE: Intershop Communications AG

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