NCR’s touchscreen-only ATM earns ‘Approved Gold’ status from the Royal National Institute of Blind People

London UK, 2017-Jun-17 — /EPR Retail News/ — NCR Corporation (NYSE: NCR), a global leader in omni-channel solutions, today (June 14, 2017) announced that the Cx110, its touchscreen-only ATM, is the first ATM in the world to be given ‘Approved Gold’ status by the Royal National Institute of Blind People (RNIB), highlighting the company’s ongoing commitment to financial inclusion.

Financial inclusion has long been a focus area for NCR, the company that produced the first talking ATMs for the blind in 1997. With the mass adoption of touchscreens, tactile button interfaces are diminishing. So NCR is working closely with RNIB to test ideas and ways in which innovative technology can boost financial inclusion.

As a result of this cooperation, NCR has developed a tactile feature, located immediately beneath the ATM touchscreen, that allows blind or partially sighted users to intuitively interact with the machines. In addition, NCR used a text-to-speech technology that provides guidance to users via headphones. This is an extension of the tried and tested approach that enables more nuanced instructions based on the current range of talking ATMs. The new touchscreen-only ATM also allows users to adjust the speed and volume of the audio guidance, improving their overall experience.

Achieving the ‘Approved Gold’ status from RNIB requires rigorous testing by accessibility experts and a user evaluation with blind and partially sighted people. The award provides confidence that the new ATM can be used easily and effectively by the more than two million people in the UK living with sight loss, with initial training and support.

Steve Tyler, RNIB’s Head of Solutions, Strategy and Planning, said, “Helping people living with sight loss to remain independent and carry out everyday tasks with confidence is at the heart of what we do. By working with companies like NCR to offer practical solutions, such as the tactile features on these new touchscreen-only ATMs, we hope to empower blind and partially sighted people so they can experience the same freedom as everyone else and retain their financial independence.”

Adam Crighton, Vice President Hardware Engineering at NCR and head of the NCR Design Center in Dundee, added, “We are committed to using our innovation and technology to address the significant global challenge of the nearly two billion people worldwide who are underbanked. This accreditation is the result of our ongoing partnership with RNIB, whose expertise in supporting those with sight loss has been crucial in our research and development process.”

About NCR Corporation
NCR Corporation (NYSE: NCR) is a leader in omni-channel solutions, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier.

NCR is headquartered in Duluth, Ga., with over 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.

Web sites: www.ncr.com
Twitter: @NCRCorporation
Facebook: www.facebook.com/ncrcorp
LinkedIn: www.linkedin.com/company/ncr-corporation
YouTube: www.youtube.com/user/ncrcorporation

News Media Contact:
Ortrud Wenzel
NCR Corporation
+49 821 405 8191
ortrud.wenzel@ncr.com

Source: NCR Corporation

NCR’s SelfServ 91 wins two German Design Awards in “Industry” and “Universal Design” categories

Augsburg, Germany, 2016-Oct-25 — /EPR Retail News/ — NCR Corporation (NYSE: NCR), a global leader in omni-channel solutions, has been recognized for its innovative product designs in two categories with the prestigious German Design Award 2017. The German Design Council has chosen NCR’s SelfServ 91 in the cantilever deployment as a winner in the categories “Industry” as well as “Universal Design”.

Among the 4,000 entries, a jury of 48 international experts from various disciplines selected NCR’s innovative ATM design for its unique combination of design and its ability provide a barrier-free unique user experience for modern banking.

The German Design Award is the top international prize of the German Design Council that aims to discover, present and honor unique design trends. The competition sets the highest standards when it comes to selecting the prize winners and invites only those products and communication design services to participate in the awards that have demonstrated to stand out in their design quality. Those that are selected as winners among a field of top-class competitors have successfully proven themselves as some of the best in the world of product design.

NCR has been focused on redesigning its products to enable a better user experience. NCR’s growing omni-channel offerings include reliable, secure, easy-to-use, and cost-effective solutions that are industry hardened to create competitive advantages and personalized user experiences consistent across multiple channels. While the features of ATMs have evolved continuously since their invention, their fundamental construction and build hasn’t been questioned. By placing the customer interfaces at a 90° angle from the wall, the SelfServ 91 opens up a variety of interior design options for banks. Furthermore, wheelchair users can sit underneath and use it as easily as all other customers.

“We are grateful and proud to have been selected as a winner in not only one, but two categories for this prestigious award”, says Adam Crighton, vice president and general manager of Financial Services Hardware, NCR Corporation. “This ATM design combines our standard-setting Interactive Teller technology with our finest in product design. At first glance, angling the interfaces may seem like a small change to make. But it has a stunningly new visual effect and gives banks greater flexibility in their branch interior design, while also providing much easier access for wheelchair users than a common wall-sunk ATM would.”

About NCR Corporation
NCR Corporation (NYSE: NCR) is a leader in omni-channel solutions, turning everyday interactions with businesses into exceptional experiences. With its software, hardware and portfolio of services, NCR enables more than 550 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier.

NCR is headquartered in Duluth, Georgia with over 30,000 employees globally and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries. The company encourages investors to visit its web site which is updated regularly with financial and other important information about NCR.

Web site: www.ncr.com
Twitter: @NCRCorporation
Facebook: www.facebook.com/ncrcorp
LinkedIn: www.linkedin.com/company/ncr-corporation
YouTube: www.youtube.com/user/ncrcorporation

News Media Contacts:
Ortrud Wenzel
NCR Corporation
+49 821 405 8191
ortrud.wenzel@ncr.com

Source: NCR Corporation