Spain, 2016-Oct-04 — /EPR Retail News/ — Carrefour.es and viajes.carrefour.es websites awarded Best Webshop of the Year prizes
Carrefour Spain Online supermarket has been awarded the Webshop prize in the supermarkets and hypermarkets category for the second year running. Carrefour Viajes was awarded the prize for best Webshop in the travel agency category and also Best Business of the Year in the Travel Agency category.
The prize was awarded directly by consumers who voted for their favourite websites on www.webshopdelaño.es and comerciodelaño.es. Evaluation was based on criteria such as customer service, user experience, product delivery, quality price ratio, promotions and offers, the selection of products or type of payment, among others.
This is one of the largest market studies held in Spain, and consumers are invited to vote for the online store or business that best meets their needs and gives them the information they require. The Carrefour Spain food website received a total of 10 million visits over the year. It has over 23,000 references, of which over 2,500 are fresh products. It also incorporates areas devoted to specialist stores such as drug-store, wine cellar, organic and lactose or gluten free products.
The Carrefour Spain travel agency, which this year celebrates its 15th anniversary, was also twice awarded by its customers for being the best agency of the year both in digital and conventional business format. The viajes.carrefour.es travel website has, in recent years, become a reference page in the tourism sector and a pioneer in the use of measures to promote omnichannel commerce, where the customer can start a reservation process online and finish it in the physical network. These awards are the result of the omnichannel and digitization strategy that Carrefour Spain is working on on a daily basis.
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