CURRYS PC World reports increase in shoppers opting for click and collect on Black Friday 2016

LONDON, 2016-Nov-29 — /EPR Retail News/ — CURRYS PC World saw a rise in shoppers opting for click and collect on Black Friday.

With 10 orders per second being processed during peak trading time (2-3pm on Friday), the electrical retailer saw an 8% YOY surge in customers choosing to pick up their items in store later on, making the most of the omni-channel shopping options available to them.  Two thirds of online visitors were from mobile devices.

Home delivery also saw an increase compared to the same time last year as TVs were once again a hot favourite. Shoppers were also eagerly getting their hands on laptops, Google Chromecasts and Samsung Tablets as well as large kitchen appliances.

More shoppers were hunting deals online at 7am this year, an hour earlier than in 2015, while evening traffic was also up in comparison to Black Friday 2015.

About Dixons Carphone

Dixons Carphone plc is Europe’s leading specialist electrical and telecommunications retailer and services company, employing over 40,000 people in eleven countries.

Focused on helping customers navigate the connected world, Dixons Carphone offers a comprehensive range of electrical and mobile products, connectivity and expert after-sales services from the Geek Squad and KNOWHOW.

Dixons Carphone’s primary brands include Carphone Warehouse, Currys and PC World in the UK & Ireland, Elkjøp, Elgiganten, Gigantti and Lefdal in the Nordic countries, Kotsovolos in Greece, Dixons Travel in a number of UK & Ireland airports and Phone House in Spain, Sweden and Norway. Our key service brands include KNOWHOW in the UK, Ireland and the Nordics, and Geek Squad in the UK, Ireland and Spain.

Business-to-business (B2B) services are provided through Connected World Services, PC World Business and Carphone Warehouse Business. Connected World Services aims to leverage the Group’s existing expertise, operating processes and technology to provide a range of services to businesses.

Dixons Carphone was voted ‘Retailer of the Year’ at the Retail Week Awards 2016.

Contact: 

dixonscarphone@mcsaatchi.com
020 7544 3600

Source: Dixons Carphone

Carphone Warehouse reports highest ever number of orders made via mobile phone on Black Friday 2016

 

  • Orders up 480% compared to the same time last week
  • iPhone 7, Samsung S7 and iPhone 6S most popular products to date
  • Virtual Reality orders up 300% compared to last week

LONDON, 2016-Nov-26 — /EPR Retail News/ — With Black Friday 2016 firmly underway, Carphone Warehouse is reporting its highest ever number of orders made via mobile phone, with the channel now making up nearly half of all online orders, signifying a shift in the way customers shop on Black Friday.

Early bird shoppers have already made the most of the Black Friday deals, as Carphone Warehouse saw its traffic peak between 8am and 9am this morning, this follows some late-night owl browsing, which saw traffic peak between 9pm and 10pm. This morning alone, there has been a 230% increase on orders compared to the same time yesterday and 483% compared to the same time last week as shoppers flock to the retailer to make use of its deals.

Since the new wave of fresh Black Friday deals went live at 8 pm last night, Carphone Warehouse has seen the iPhone 7, Samsung S7 and iPhone 6s fly off its virtual shelves, with black recorded as the most popular colour with iPhone 7 and rose gold with iPhone 6s customers, whilst Samsung customers preferred the silver titanium – exclusive to Carphone Warehouse.

Key deal items proving popular with customers outside of mobile phones, includes the latest VR devices and Samsung’s Gear 360. In fact, virtual reality is one of Carphone Warehouse’s top Black Friday categories, making up the top five products outside of mobile phones, with orders up 300% compared to last week.

The retailer is expecting more than 1million visitors in-store and over 5million online over its 10-day Black Tag period, with the peak set to be today.

Carphone Warehouse’s top Black Friday deals include:

  • New deals just live:
    • Get the Samsung Galaxy J3 from £13.50 a month on iD Mobile with free Beats by Dr Dre EP On-Ear headphones, representing a saving of £89.95
    • Great SIM-only deal with Vodafone for a Multi SIM 4G card with 20GB data and EU roaming at £22.20 a month, coming with a £50 Currys PC World Gift Card
  • A saving of £100 on the Sony XA at no upfront cost for £11.50 a month on iD Mobile. Shoppers can also pick up iD’s SIM Only deals on its ShockProof plan gaining extra data.
  • Get the latest iPhone 7 (32GB) available for £79.99 up front at just £33.49 a month on EE or get the iPhone SE at £59.99 upfront at just £19 a month on Vodafone.
  • Amazing savings on SIM-free handsets – The iPhone 7 has also been reduced by £20 on the 32GB, 128GB and 256GB SIM-free handsets.
  • Save £200 on the Samsung S7, for no upfront fee at £24 a month. Save £200 on the iPhone 6s (32GB), available for £59.99 at £28 per month. This is alongside the Sony XZ, which will be offered at no up-front cost for just £28 per month.
  • Save £70 on the brand-new Pixel Phone by Google (32GB), or save £100 on the best seller Samsung S7 Edge on the SIM Free pricing.
  • Continued introductory offer on the Samsung Gear 360 – now £249.99, a saving of £100!

For more information on the Carphone Warehouse Black Friday deals, please visit www.carphonewarehouse.com

Notes to editors:

Carphone Warehouse compares the widest range of tariffs on the market so is offering its Price Promise* to any new or upgrading customer. Price Promise means anyone who thinks they’ve found a better deal from either O2, Vodafone or EE on a Pay monthly or SIM Only plan, will have the deal matched by Carphone Warehouse and their first month’s line rental paid for free.

*Offer valid from 8.30 am on 25th November until 23:59 on 28th November

About Dixons Carphone

Dixons Carphone plc is Europe’s leading specialist electrical and telecommunications retailer and services company, employing over 42,000 people in eleven countries.

Focused on helping customers navigate the connected world, Dixons Carphone offers a comprehensive range of electrical and mobile products, connectivity and expert after-sales services from the Geek Squad and Knowhow.

Dixons Carphone’s primary brands include Carphone Warehouse and CurrysPCWorld in the UK & Ireland, Elkjøp, Elkjøp Phonehouse, Elgiganten, Elgiganten Phonehouse, Gigantti and Lefdal in the Nordic countries, Kotsovolos in Greece, Dixons Travel in a number of UK & Ireland airports and Phone House in Spain. Our key service brands include Knowhow in the UK, Ireland and the Nordics, and Geek Squad in the UK, Ireland and Spain.

Business-to-business (B2B) services are provided through Connected World Services, PC World Business and Carphone Warehouse Business. Connected World Services aims to leverage the Group’s existing expertise, operating processes and technology to provide a range of services to businesses.

Dixons Carphone was voted ‘Retailer of the Year’ at the Retail Week Awards 2016.

For more information about Dixons Carphone plc, please visit www.dixonscarphonegroup.com

Follow us on Twitter: @DixonsCarphone

Please contact Carphone Warehouse Press Office at M&C Saatchi PR for further information:

Press Office: carphonewarehouse@mcsaatchi.com

Source: Dixons Carphone

John Lewis’ Black Friday 2016 on course to be one of its busiest shopping periods

London, 2016-Nov-26 — /EPR Retail News/ — Early indicators suggest that Black Friday 2016 is on course to be one of John Lewis’ busiest shopping periods.

Our busiest period so far has been between 8am and 8.30am as people shopped on their way into work, and we’re taking five orders every second on johnlewis.com.

Sales through mobile phones saw a particular increase with a 21% spike between 8am and 9am.

The most popular products sold to date include:

  • The Sonos Play 1 is our biggest technology seller, selling one every ten seconds
  • The Lego simpsons house is our top seller by value
  • Marc Jacobs perfume is seeing strong sales by number
  • Sophie Conran crockery is our best seller in Home

All John Lewis shops opened their doors at 8am this morning and some shops will stay open later than usual.

Customers are invited to take part in Black Friday on johnlewis.com until midnight on 28 November.

Dino Rocos, lead director and operations director, John Lewis said:

‘Sales on johnlewis.com exceeded expectations overnight as customers logged on to take advantage of our great Black Friday deals.  We expect traffic to continue to the website today but for customers who prefer to visit one of our shops they will open earlier than usual at 8am. Over the weekend we expect to see the usual pattern of trade resume as customers head to our 48 shops.

Rocos continued: ‘We have carefully planned for this year’s Black Friday event to ensure orders can be fulfilled without compromising the customer service and seamless delivery we’re famous for. I’d like to thank our Partners in shops, distribution centres and head office for all of their hard work as we kick-off the countdown to Christmas.’

Notes to editors

John Lewis – John Lewis operates 48 John Lewis shops across the UK (34 department stores, 12 John Lewis at home and shops at St Pancras International and Heathrow Terminal 2) as well as johnlewis.com. It is part of the John Lewis Partnership, the UK’s largest example of worker co-ownership and all 30,000 John Lewis staff are Partners in the business. John Lewis  ‘Best In-Store Experience 2016’, ‘Best Clothing Retailer 2016,’ ‘Best Electricals Retailer 2016,’ ‘Best Furniture Retailer 2016,’ ‘Best Homewares Retailer 2016’ and ‘Best Click & Collect Retailer 2016’1, typically stocks more than 350,000 separate lines in its department stores across fashion, home and technology. Johnlewis.com stocks over 280.000 products and is consistently ranked one of the top online shopping destinations in the UK. John Lewis Insurance offers a range of comprehensive insurance products – home, car, wedding and event, travel and pet insurance and life cover – delivering the values of expertise, trust and customer service expected from the John Lewis brand.

1Verdict Consumer Satisfaction Awards 2016

You can follow John Lewis on the following social media channels:
www.johnlewis.com/twitter
www.johnlewis.com/facebook
www.johnlewis.com/youtube.

For further information please contact:

Sian Grieve
Senior Communications Manager, John Lewis
Telephone: 020 7592 6887
Email: sian.grieve@johnlewis.co.uk

Emma Cole
Senior Communications Officer, John Lewis
Telephone: 020 7798 3829
Email: emma.l.cole@johnlewis.co.uk

Source:  John Lewis