BRP: consumers expect quick access to products and most retailers respond by offering same day delivery

According to the 2017 Digital Commerce Survey, Autonomous Fulfillment is the Next Step in Delivery as Self-driving Vehicles and Helper Robots Become More Prevalent Boston, MA, 2017-Sep-22 — /EPR Retail News/ — According to a new report from BRP, consumers expect quick access to products and most retailers are now responding by offering same day […]

BRP new white paper provides retailers tips on how to improve payment and data security across all channels

BRP new white paper provides retailers tips on how to improve payment and data security across all channels   New Report from BRP Offers Tips for Improving Payment Security both In-Store and Online Boston, MA, 2017-Aug-16 — /EPR Retail News/ — According to a new white paper from BRP, fraudsters have become more sophisticated and […]

BRP report: Retailers plan to use Innovative Technologies to Improve Customer Service

BRP report: Retailers plan to use Innovative Technologies to Improve Customer Service   According to the 2017 Customer Experience/Unified Commerce Survey, Savvy Retailers are Planning to use Innovative Technologies to Improve Customer Service Boston, MA, 2017-May-23 — /EPR Retail News/ — According to a new report from BRP, 55% of retailers are focused on optimizing […]

QuickPivot partners with BRP to deliver seamless customer experiences before, during and after purchase

Boston, MA, 2017-Jan-13 — /EPR Retail News/ — QuickPivot, the SaaS cross-channel marketing platform enabling B2C companies to market at customer speed, today (January 10, 2017) announced an alliance with Boston Retail Partners (BRP), the market-leading consultancy helping retailers optimize their business and technology processes to deliver seamless customer experiences before, during and after purchase. […]

BRP issues The Future Store Manifesto – 2016 Scorecard

Boston, MA, 2016-Dec-07 — /EPR Retail News/ — One year after The Future Store Manifesto was published, BRP issued a scorecard to evaluate how retailers are progressing along the road to the “future store.” The Future Store Manifesto – 2016 Scorecard, sponsored by Salesforce Commerce Cloud, highlights how retailers are changing their initiatives to align with the […]