Dollar General welcomes Carman Wenkoff as EVP and chief information officer

Dollar General welcomes Carman Wenkoff as EVP and chief information officer

 

Wenkoff brings track record of driving retail digital innovation

GOODLETTSVILLE, Tenn., 2017-Jun-23 — /EPR Retail News/ — Dollar General Corporation (NYSE:DG) today (June 21, 2017) announced that Carman Wenkoff will join the Company as executive vice president and chief information officer (CIO) effective July 10. Wenkoff replaces current CIO Ryan Boone, who recently announced his retirement. Wenkoff brings a broad range of experience to Dollar General with success in implementing digital strategies and payment and loyalty solutions at the retail level.

“I am excited to have someone with Carman’s experience and digital expertise to be joining our team to lead this important part of the business,” said Todd Vasos, Dollar General’s chief executive officer. “We continue to focus on enhancing our digital presence and meeting our customers when and how they decide to engage with us. I’m confident with Carman’s vision we will continue to strengthen these efforts as well as leveraging technology to improve our processes, lower costs and drive a better customer experience.”

Wenkoff most recently served as chief information officer and chief digital officer for Subway® restaurants where under his leadership the Information Technology (IT) team created an innovative digital marketing platform and point-of-sale system, and many other integrated store technology solutions to help increase sales and profitability. Prior to his role at Subway®, Wenkoff was part of the IT and management team at Subway® restaurant’s franchisee-owned Independent Purchasing Cooperative and served as Chairman of the Retail Gift Card Association. Previous to that, he served in senior IT management positions with several tech firms focused on digital marketing and payment and loyalty solutions. Wenkoff began his career in law and served as general counsel for Pivotal Corporation. He also served as vice president, operations/finance and general counsel for Ontain Corporation, a technology company focused on mobile and retail merchant solutions.

Wenkoff earned his Bachelor of Business Administration from Wilfred Laurier University in Waterloo, Canada. He earned his Law degree at the University of Victoria in Victoria, Canada. He was admitted to practice law in both the Province of British Columbia, Canada, and the State of Washington.

About Dollar General Corporation

Dollar General Corporation has been delivering value to shoppers for over 75 years. Dollar General helps shoppers Save time. Save money. Every day!® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, clothing for the family, housewares and seasonal items at low everyday prices in convenient neighborhood locations. Dollar General operated 13,601 stores in 44 states as of May 5, 2017. In addition to high quality private brands, Dollar General sells products from America’s most-trusted brands such as Procter & Gamble, Kimberly-Clark, Unilever, Kellogg’s, General Mills, Nabisco, Hanes, PepsiCo and Coca-Cola. Learn more about Dollar General at www.dollargeneral.com.

Contact(s):
Investor Contact:
Mary Winn Pilkington
615-855-5536

Media Contacts:
Dan MacDonald
615-855-5209

Crystal Ghassemi
615-855-5210

Source: Dollar General Corporation

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Subway® launches sandwich ordering bot for Facebook

Guests can order with bot for Messenger to more than 26,500 restaurants in the U.S

San Jose, CA & Milford, CT, 2017-Apr-20 — /EPR Retail News/ — Subway® restaurants launched a bot for Facebook Messenger today that allows guests to order sandwiches and salads from more than 26,500 Subway® restaurants in the U.S. The first-of-its-kind sandwich ordering bot was announced at the F8 Facebook Developer Conference with Agilitee, one of Subway’s digital partners, and is the latest innovation from Subway® Digital. Guests can use the bot to order a sandwich or salad, customize it with their favorite bread; cheese; vegetables; and sauce, and pay on any device that supports Messenger. The bot for Messenger is the latest addition to the brand’s mobile order systems that includes web ordering and app ordering.

To use the bot: launch the Messenger app, visit Messenger.com or visit Facebook.com/subway and tap ‘Start Order.’ The bot will ask for the user’s location to find the closest Subway® restaurant. Then, the user is guided through selecting the sub bread, cheese, vegetables and sauce, as well as drinks, cookies or chips. Users choose their payment method: Facebook’s payment system or Masterpass, a digital payment service from Mastercard, and the order will be ready for pick up in 15 minutes or less.

“Our bot for Messenger was just deployed in more than 26,500 U.S. Subway® restaurants- the largest deployments of a Messenger bot in the restaurant industry. We’re proud to offer our guests an innovative new way to order and pay outside the restaurants,” said Carman Wenkoff, Subway’s Chief Information, and Digital Officer. “This is a new initiative in the on-going quest to enhance the guest experience.”

“We’re excited that Subway® is expanding their mobile order capabilities with a bot,” said Stan Chudnovsky, Vice President of Product for Messenger. “It’s a simple way to order food, and available to anyone who already has Messenger.”

The Subway® Digital team is innovating the brand’s digital properties, enhancing the guest experience with a comprehensive global strategy. Subway® Digital, created in 2016, is hiring more than 150 people for jobs supporting the brand’s omnichannel approach.

About Subway® Restaurants
Guests in 112 countries have easy access to a fresh line-up of vegetables for their made-to-order sandwiches and salads at more than 44,600 franchised locations. Sandwich Artists serve 7.5 million sandwiches a day around the world. The company, founded over 50 years ago by then 17-year-old Fred DeLuca and family-friend Dr. Peter Buck, is still a family-owned business with thousands of dedicated franchisees/entrepreneurs in neighborhoods around the world, providing easy access to vegetables, detailed nutrition, dietary, and healthy lifestyle information. This has been a priority for the Subway® restaurants chain for many years. To learn more, visit www.subway.com. Subway® is a registered trademark of Subway IP Inc.

SOURCE: Subway IP Inc.

Press Contact

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