Turkish bank VakifBank introduces new software and cash recycling systems from Diebold Nixdorf

ISTANBUL, 2017-Nov-22 — /EPR Retail News/ — VakifBank, a leading Turkish bank, is expanding the functionality of its self-service channel by introducing new software and cash recycling systems from Diebold Nixdorf (NYSE: DBD),  a world leader in enabling connected commerce for millions of consumers each day across the financial and retail industries. The bank is upgrading 400 automated teller machines (ATMs) with multivendor software and cash recycling systems that improve cash processing efficiency while enabling the quick and easy introduction of new services. Additionally, Diebold Nixdorf will support the new systems through a maintenance services agreement to ensure the highest level of availability.

In the cash-heavy, highly competitive Turkish market, financial institutions that reduce their cash management costs are able to gain a competitive edge. According to Diebold Nixdorf, the rollout of cash recycling technology will drive down the total cost of ownership and reduce cash-in-transit visits significantly. Banks in Europe, in particular, have recognized the advantages of cash recycling and are continuing to invest in the technology. Analyzes conducted by the British market research firm RBR show there were more than 122,000 automated deposit ATMs in Western Europe in 2016, up 6 percent from the previous year.1

“Our ATM network currently comprises around 4,000 ATMs and deposit terminals. We expect significant cash-handling savings through the gradual replacement of existing systems with cash recycling technology that has proven itself in extensive tests with regard to performance and availability,” said Ilker Yesil, assistant general manager, payment systems and delivery channels at VakifBank.

“We draw on our software and cash management expertise to support banks with efficient, highly available self-service solutions that help create an ideal connected commerce experience,” said Christian Weisser, senior vice president and managing director, Europe, Middle East and Africa (EMEA), Diebold Nixdorf. “Our portfolio for the optimization of cash processes continually improves based on more than 20 years of experience with cash recycling technology.  Today, our Cash Cycle Management Portfolio offers banks an end-to-end optimization of all branch cash processes through enhanced software and services that give our customers a 360-degree view of their complete cash cycles.”

About VakifBank

VakifBank was first established with an initial capital of 50 million TL on the 11th of January 1954 and later started operating on the 13th of April 1954, for the purpose of best utilizing the foundations’ monies. Besides, VakifBank aims at contributing to the savings of the country with the modern banking practices and utilizing them according to the requirements of the economic development.

As of June 30, 2017, VakifBank is the seventh largest bank in Turkey in terms of asset size. Since its very first date of foundation, VakifBank continues its activities towards the growth and development of the country’s economy, and the integration with the world economy pursuant to the provisions of its private law.

VakifBank has been reaching out its corporate and individual customers in a most efficient manner through its internet and telephone banking services. As of June 30, 2017, VakifBank undertakes a leading role in the financing of domestic and foreign trade through 927 branches, 4,045 ATMs and 215,550 units of POS that constitute its alternative distribution channels. VakifBank has three international branches located in New York, Bahrain and Arbil. In addition, VakifBank operates in Austria with a subsidiary, VakifBank International AG, which has branches in Vienna, Cologne and Frankfurt. Visit www.vakifbank.com.tr for more information.

About Diebold Nixdorf

Diebold Nixdorf, Incorporated (NYSE: DBD) is a world leader in enabling connected commerce for millions of consumers each day across the financial and retail industries. Its software-defined solutions bridge the physical and digital worlds of cash and consumer transactions conveniently, securely and efficiently. As an innovation partner for nearly all of the world’s top 100 financial institutions and a majority of the top 25 global retailers, Diebold Nixdorf delivers unparalleled services and technology that are essential to evolve in an ‘always on’ and changing consumer landscape.

Diebold Nixdorf has a presence in more than 130 countries with approximately 24,000 employees worldwide. The organization is headquartered in North Canton, Ohio, USA and Paderborn, Germany. Shares are traded on the New York and Frankfurt Stock Exchanges under the symbol ‘DBD’. Visit www.DieboldNixdorf.com for more information.

1 RBR 2017, Global ATM Market and Forecasts to 2022

Media Relations:
Ulrich Nolte
+49-5251-693-5211
ulrich.nolte@dieboldnixdorf.com

Investor Relations:
Steve Virostek
+1-330-490-6319
steve.virostek@dieboldnixdorf.com

SOURCE: Diebold Nixdorf

Diebold Nixdorf appoints Ben Gale vice president, UK/Ireland

NORTH CANTON, Ohio and PADERBORN, Germany, 2017-Aug-24 — /EPR Retail News/ — Diebold Nixdorf (NYSE: DBD) today (Aug. 23, 2017) announced that Ben Gale has been appointed vice president, UK/Ireland. In this role, Gale will be responsible for leading and overseeing Diebold Nixdorf’s business operations in the UK and Ireland.

With more than 20 years of experience in the IT sector, Ben has held senior roles at Xerox, NCR and The Logic Group. He has significant experience in both the retail banking and retail industries and has successfully grown and developed businesses across services, software and hardware portfolios. He will be based in Bracknell, England and report to Christian Weisser, senior vice president and managing director, Europe, Middle East and Africa.

“We are very pleased to welcome Ben into the UK/Ireland business,” Weisser said. “The timing of this appointment is excellent following the recent launch of the Diebold Nixdorf brand in the UK and Ireland. Ben’s experience and successful track record as an IT leader will be extremely valuable as we further broaden relationships and provide connected commerce solutions for our customers in the region.”

About Diebold Nixdorf
Diebold Nixdorf, Incorporated is a world leader in enabling connected commerce for millions of consumers each day across the financial and retail industries. Its software-defined solutions bridge the physical and digital worlds of cash and consumer transactions conveniently, securely and efficiently. As an innovation partner for nearly all of the world’s top 100 financial institutions and a majority of the top 25 global retailers, Diebold Nixdorf delivers unparalleled services and technology that are essential to evolve in an ‘always on’ and changing consumer landscape.

Diebold Nixdorf has a presence in more than 130 countries with approximately 24,000 employees worldwide. The organization maintains corporate offices in North Canton, Ohio, USA and Paderborn, Germany. Shares are traded on the New York and Frankfurt Stock Exchanges under the symbol ‘DBD’. Visit www.DieboldNixdorf.com for more information.

Media Relations:
Mike Jacobsen
APR
+1-330-490-3796
michael.jacobsen@dieboldnixdorf.com

Investor Relations:
Steve Virostek
+1-330-490-6319
steve.virostek@dieboldnixdorf.com

Germany Media Relations:
Andreas Bruck
+49 151 1512 3018
andreas.bruck@dieboldnixdorf.com

SOURCE: Diebold Nixdorf

Globus to introduce eCommerce services with Diebold Nixdorf solution

Innovative eCommerce technology allows convenient online ordering, store delivery and return services

ST. WENDEL, Germany, 2017-Jul-28 — /EPR Retail News/ — The Globus Group, a leading European retailer with stores across Germany, Russia and the Czech Republic, is driving connected commerce at the point-of-sale (POS) with more than 4,500 new systems and software from Diebold Nixdorf (NYSE: DBD).

The new systems will run on Diebold Nixdorf’s POS software, TP.net, and enable Globus to introduce eCommerce services such as the ability to order online and pick up in-store, or to return items by post that were purchased from a store. The software will provide an enhanced consumer experience as well as the fast, flexible integration of new applications and lay the foundation for more efficient cross-channel management.

“Diebold Nixdorf’s software-driven solutions enable us to standardize our POS data and processes internationally, in all the countries in which we operate,” said Olaf Schomaker, managing director for HR, IT and controlling at Globus. “Moreover, it will enable us to take advantage of every option for introducing and expanding innovative consumer services, including mobile applications and new self-service and payment options.”

In addition, these future-oriented solutions enable Globus to facilitate the central management of the international store network and flexibly integrate new sales channels. While the hardware rollout has already begun, the implementation of the software will continue throughout 2017.

“The core element of Diebold Nixdorf’s retail strategy is to help customers align their businesses to meet consumer needs and to offer internationally scalable solutions,” said Christian Weisser, senior vice president and managing director, Europe Middle East and Africa (EMEA), Diebold Nixdorf. “Our expansive portfolio of innovative retail solutions as well as our deep relationships with key retailers across the globe are driving the future of consumer transactions.”

About Globus
The Globus Group is an independent, family-run business and is one of Germany’s leading retailers. The company operates 46 self-service department stores, 88 DIY stores, Globus-Drive, a fridel markt & restaurant and seven consumer electronic stores in Germany. The Globus Group also includes 27 full-range stores in the Czech Republic and Russia as well as two DIY stores in Luxembourg. The company employs more than 43,000 people, applying a business philosophy that gives its stores decision-making freedom and encourages self-responsibility. The role of employees as co-entrepreneurs is reflected in the economic stake they hold in the company, among other things. The Globus Group generated sales of more than 7 billion euros in fiscal 2015/2016.

About Diebold Nixdorf
Diebold Nixdorf, Incorporated (NYSE: DBD) is a world leader in enabling connected commerce for millions of consumers each day across the financial and retail industries. Its software-defined solutions bridge the physical and digital worlds of cash and consumer transactions conveniently, securely and efficiently. As an innovation partner for nearly all of the world’s top 100 financial institutions and a majority of the top 25 global retailers, Diebold Nixdorf delivers unparalleled services and technology that are essential to evolve in an ‘always on’ and changing consumer landscape.

Diebold Nixdorf has a presence in more than 130 countries with approximately 24,000 employees worldwide. The organization maintains corporate offices in North Canton, Ohio, USA and Paderborn, Germany. Shares are traded on the New York and Frankfurt Stock Exchanges under the symbol ‘DBD’. Visit www.DieboldNixdorf.com for more information.

Media Relations:
Ulrich Nolte
+49-5251-6935211
ulrich.nolte@dieboldnixdorf.com

Investor Relations:
Steve Virostek
+1-330-490-6319
steve.virostek@dieboldnixdorf.com

SOURCE: Diebold Nixdorf

Leading Swiss bank PostFinance AG to install 820 Diebold Nixdorf ATMs and cash recycling systems

NORTH CANTON, Ohio and PADERBORN, Germany, 2017-May-25 — /EPR Retail News/ — PostFinance AG, a leading Swiss bank, is upgrading its self-service network with new technology, monitoring software and services from Diebold Nixdorf (NYSE: DBD). The new systems will be equipped with barcode and near field communication (NFC) readers that will enable contactless transactions using a smartphone instead of a bank card. Over the next few years, a total of 820 Diebold Nixdorf ATMs and cash recycling systems will be installed and supported by an 8-year service agreement.

With its fleet of ATMs (“Postomats”), PostFinance is pursuing a connected commerce strategy that bridges the physical and digital worlds of cash and consumer transactions via a wide array of advanced services such as the ability to purchase credit for iTunes, Paysafecard, Playstation, Xbox, Nintendo, Spotify and TWINT. But the bank’s self-service functionality will be expanded even further in the future with the new systems from Diebold Nixdorf. In addition to connecting ATMs and smartphones, PostFinance will install cash recycling systems so consumers can deposit cash and coins to further enhance the consumer experience at the self-service channel.

According to the ATM Future Trends Report recently published by ATM Marketplace, 36 percent of bank and industry experts sited mobile integration at the self-service channel as the highest priority among European banks. “With the introduction of a new generation of self-service systems from Diebold Nixdorf, we are creating conditions that enable our customers to withdraw cash conveniently at Postomats in the future, including contactless withdrawals or those made with smartphones,” said Peter Lacher, head of operations and member of the executive board of PostFinance.

Additionally, Diebold Nixdorf’s monitoring software will simplify service management and increase ATM network availability for PostFinance. The software analyzes a wide variety of status information collected from all the banks’ systems. If there is a potential service issue, the solution is able to decide whether a technician must be called out or whether the issue can be resolved remotely using online troubleshooting – an approach that reduces maintenance costs.

“As the industry leader in contactless transactions, our comprehensive solutions are enabling PostFinance to bridge the physical and digital worlds of cash and provide truly connected commerce to its consumers,” said Christian Weisser, senior vice president and managing director, Europe, Middle East and Africa, Diebold Nixdorf.

About PostFinance AG
With roughly 3 million customers and 119 billion Swiss francs in customer assets, PostFinance is one of Switzerland’s leading financial institutions. The market leader conducts more than a billion payment transactions each year, ensuring a seamless flow of cash each and every day. In fiscal 2016, 3,599 employees generated an EBT profit of 542 Swiss francs for the company.

Whether they are dealing with payments, savings, investments, retirement planning or financing, PostFinance treats its customers as equals, speaks their language and offers comprehensible products at fair conditions. More than 1.7 million customers conduct all kinds of money-related activities online. That makes PostFinance the ideal partner for anyone who wants an easy way to deal with money and wants to handle their finances on their own. At PostFinance, large customers receive tailored solutions for their entire value chain.

PostFinance AG is a subsidiary of Schweizerische Post AG that offers comprehensive financial services – at the post office counter, in their own branches, online and mobile.

About Diebold Nixdorf
Diebold Nixdorf, Incorporated (NYSE: DBD) is a world leader in enabling connected commerce for millions of consumers each day across the financial and retail industries. Its software-defined solutions bridge the physical and digital worlds of cash and consumer transactions conveniently, securely and efficiently. As an innovation partner for nearly all of the world’s top 100 financial institutions and a majority of the top 25 global retailers, Diebold Nixdorf delivers unparalleled services and technology that are essential to evolve in an ‘always on’ and changing consumer landscape.

Diebold Nixdorf has a presence in more than 130 countries with approximately 24,000 employees worldwide. The organization maintains corporate offices in North Canton, Ohio, USA and Paderborn, Germany. Shares are traded on the New York and Frankfurt Stock Exchanges under the symbol ‘DBD’. Visit www.DieboldNixdorf.com for more information.

Media Relations:
Ulrich Nolte
+49-5251-6935211
ulrich.nolte@dieboldnixdorf.com

Investor Relations:
Steve Virostek
+1-330-490-6319
steve.virostek@dieboldnixdorf.com

SOURCE: Diebold Nixdorf

Turkey’s Ziraat Bank partners with Diebold Nixdorf to enable connected consumer experience on its ATMs

NORTH CANTON, Ohio, and PADERBORN, Germany, 2017-Feb-08 — /EPR Retail News/ — Ziraat Bank, the largest financial institution in Turkey, is partnering with Diebold Nixdorf to enable a connected consumer experience with advanced software and professional services on 7,000 of the bank’s automated teller machines (ATMs).

Whether consumers prefer mobile banking, visiting the branch or using ATMs, Ziraat Bank is ensuring its customers experience the same “look and feel” on every channel. Diebold Nixdorf’s software platform will enable the bank to design innovative user interfaces and introduce new functions quickly on all the ATMs in its network.

Additionally, Diebold Nixdorf is providing remote monitoring software and IT services management for Ziraat’s ATM network, which will help the bank improve customer satisfaction through advanced maintenance analytics.

Once installed, the self-service fleet will be monitored for faults and, if detected, status and event messages will be sent and automatically converted into service orders. The solution uses this detailed information to decide whether a technician visit is necessary or whether the fault can be rectified via remote access — helping lower ATM maintenance costs.

“With this project, we are building a foundation for integrating the ATM channel with the overall channel strategy of the bank. This will allow Ziraat Bank to create a unique customer experience that is consistent with customers’ experiences on other bank touchpoints, and allow for technology and talent to be used across bank channels,” said Christian Weisser, Diebold Nixdorf senior vice president and managing director, Europe, Middle East and Africa. “The project will position Ziraat Bank to respond to the market quickly through agile implementation methods and deliver continued innovation to keep up with the behavioral changes of their customers.”

About Ziraat Bank

Ziraat Bank, which was established in 1863 as a modest charity fund and which developed with great strides in time, is among the most valuable assets of Turkey today. The Bank was officially established as a modern financial institution to undertake the functions of the Benefit Funds, and the Benefit Funds operating at that time were converted into bank branches and started their operations. Increasing its support for all sectors, including agriculture, Ziraat Bank continued to be a bank serving a vast audience whose members range from the smallest of businesses to the biggest of firms and from farmers to pensioners. Ziraat Bank also numbers among the banks that supply financing for major investment projects being undertaken in Turkey.

Ziraat Bank now has an operational presence at 98 locations in 18 countries, which gives it a direct international service reach more extensive than that of any other bank in Turkey. Ziraat Bank is playing a leading role in Turkish banking sector with the largest ATM and branch network in the country. Visit www.Ziraat.com.tr for more information.

About Diebold Nixdorf

Diebold Nixdorf is a world leader in enabling connected commerce for millions of consumers each day across the financial and retail industries. Its software-defined solutions bridge the physical and digital worlds of cash and consumer transactions conveniently, securely and efficiently. As an innovation partner for nearly all of the world’s top 100 financial institutions and a majority of the top 25 global retailers, Diebold Nixdorf delivers unparalleled services and technology that are essential to evolve in an ‘always on’ and changing consumer landscape.

Diebold Nixdorf has a presence in more than 130 countries with approximately 25,000 employees worldwide. The organization maintains corporate offices in North Canton, Ohio, USA and Paderborn, Germany. Shares are traded on the New York and Frankfurt Stock Exchanges under the symbol ‘DBD’. Visit www.DieboldNixdorf.com for more information.

Media Relations:
Ulrich Nolte
+49-5251-6935211
ulrich.nolte@dieboldnixdorf.com

Investor Relations:
Steve Virostek
+1-330-490-6319
stephen.virostek@dieboldnixdorf.com

SOURCE: Diebold Nixdorf