CVS Health to fill more than 200 positions at its Pittsburgh and Monroeville customer support inbound call centers

PITTSBURGH, 2017-Sep-08 — /EPR Retail News/ — CVS Health (NYSE: CVS) today announced it will host a job fair on Wednesday, September 13, from 1-6 p.m., to fill more than 200 new full-time positions at its Pittsburgh and Monroeville customer support inbound call centers.

“CVS Health is actively adding to its workforce to support increased demand from our growing customer base,” said Jeffrey Lackey, Vice President of Talent Acquisition for CVS Health. “The job fair is designed so interested candidates can learn more about our open positions, talk with existing employees and become part of a company helping people on their path to better health.”

Available positions include Customer Service Representatives who field inbound calls from benefit members as they make important prescription benefit decisions. The company is also seeking Customer Service Representatives to support inbound calls from Specialty patients who require life-sustaining medications for their chronic conditions such as organ transplants, cancer and autoimmune diseases. Eligible candidates must have a minimum of six months experience in a customer service role (call center, retail store, or customer service environment).

CVS Health will also be recruiting for Specialty Processing Pharmacy Technicians who are responsible for reading and interpreting prescriptions so patient orders are accurately and efficiently processed. Eligible candidates must have a minimum of six months of Pharmacy Technician experience.

The company is also currently interviewing and accepting online applications from candidates to work in the Monroeville area who have experience in Finance, Medical Billing, Medical Benefit Verification, Pharmacist, Shipping and Receiving, and Inventory.

These opportunities offer a positive work environment, competitive pay, paid training, and a generous benefits package including vacation, 10 paid holidays, health/dental/vision insurance, employee discounted stock purchase program, 401K with company match, career advancement opportunities, and a 20-30% employee discount at CVS retail stores.

“From my very first day on the job, it was clear to me that CVS Health was a ‘caring’ organization, and a company where I could grow and progress,” said Customer Care Supervisor Lee Myers who recently celebrated her 10 year anniversary with CVS Health. “I am proof that the company presents career opportunities to those who are willing to come in and show a high level of passion for caring for customers and patients.”

The job fair is located at CVS Health’s customer support call center at 105 Mall Blvd, Monroeville, PA 15146, directly in front of the Monroeville Mall.

Job candidates for these open call center positions can learn more about working at CVS Health and apply online if they’re unable to attend the job fair event by visiting

About CVS Health
CVS Health is a pharmacy innovation company helping people on their path to better health. Through its 9,700 retail locations, more than 1,100 walk-in medical clinics, a leading pharmacy benefits manager with nearly 90 million plan members, a dedicated senior pharmacy care business serving more than one million patients per year, expanding specialty pharmacy services, and a leading stand-alone Medicare Part D prescription drug plan, the company enables people, businesses and communities to manage health in more affordable and effective ways. This unique integrated model increases access to quality care, delivers better health outcomes and lowers overall health care costs. Find more information about how CVS Health is shaping the future of health at

Media Contact:
Joe Goode (401) 770-9820


Lowe’s hiring 1,700 full-time employees to fill new customer support and central production office positions

MOORESVILLE, N.C., 2017-Feb-17 — /EPR Retail News/ — Each week, Lowe’s Companies, Inc. (NYSE: LOW) serves more than 17 million customers in stores, online, on the phone, in customers’ homes and on the jobsite. To continue helping customers wherever – and whenever – they need support, the company is hiring 1,700 full-time employees between now and October to fill new customer support and central production office positions.

“While home improvement inspiration and product selection often begins online and progresses at the store, the work starts at home,” said Jennifer Weber, chief human resources officer. “We want to be there every step of the way as customers move this work forward, whether it’s answering questions for DIY customers or coordinating the work for them through installation services. The central production office and contact center employees who join the Lowe’s team will be part of our continued omni-channel journey to better serve customers.”

Lowe’s customer support centers are located in Indianapolis, Albuquerque, N.M., and Wilkesboro, N.C., enabling the company to provide localized customer support across the U.S. Available customer support positions include representatives to assist the customers who call or email Lowe’s to process orders, schedule repairs or ask questions about specific products. Ideal candidates have computer proficiency and customer service experience.

In July 2016, Lowe’s launched a central production office out of its Indianapolis customer support center to provide customers with at-home installation services. Since its opening, the central production office has facilitated nearly 400,000 customer installations. To broaden this service to customers in the South, the company is expanding its central production office within its Wilkesboro customer support center.

Available central production office roles, which are based in Wilkesboro or Indianapolis, include service and production coordinators, field project specialists, supervisors and managers. Ideal central production office candidates have a broad knowledge of remodeling, project management and construction practices, as well as strong interpersonal skills.

The available positions per location are as follows (numbers are approximate):

Location Available positions
Indianapolis More than 500 customer support representatives
and central production office positions
Albuquerque More than 500 customer support representatives
Wilkesboro More than 600 customer support representatives
and central production office positions

Lowe’s full-time employees are eligible for a 10 percent employee discount, incentive programs, 401(k), discounted stock purchase plan, tuition reimbursement and paid time off for community volunteering.

In addition to full-time contact center and central production office roles, Lowe’s is also now hiring more than 45,000 seasonal employees across the U.S. to support customer needs during the busy spring season.

To learn more about available positions in your area and apply online, visit or your local Lowe’s store.

About Lowe’s
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving more than 17 million customers a week in the United States, Canada and Mexico. With fiscal year 2015 sales of $59.1 billion, Lowe’s and its related businesses operate or service more than 2,355 home improvement and hardware stores and employ over 285,000 employees. Founded in 1946 and based in Mooresville, N.C., Lowe’s supports the communities it serves through programs that focus on K-12 public education and community improvement projects. For more information, visit

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Tel: 704-758-2917


Lowe’s hiring 1,700 full-time employees to fill new customer support and central production office positions

SOURCE: Lowe’s Companies, Inc.