NCR powers nearly half of financial institutions selected as Retail Mobile Banking Navigator Award winners by FI Navigator

With an average rating of 4.7 out of 5, NCR-powered mobile banking applications dominate FI Navigator list

DULUTH, Ga., 2017-Sep-07 — /EPR Retail News/ — Out of more than 7,000 U.S. banks and credit unions that offer a mobile banking solution, only 291 financial institutions (FIs) were recently selected as Retail Mobile Banking Navigator Award winners by FI Navigator. Today, NCR Corporation (NYSE: NCR) announced that its leading digital banking solutions proudly power nearly half of all recognized FIs (46 percent, or 133 FIs).

The list was recently announced by FI Navigator, a data analytics firm that evaluated multiple criteria, including mobile app features, such as basic and enhanced banking services, mobile access, payments, fraud management and easy-to-access support and information. The company also analyzed mobile adoption and customer enrollment data, as well customer satisfaction and impact ratings. NCR-powered mobile banking apps scored an average app rating of 4.7 on a 5-point scale.

“We’ve been thrilled to see the kind of best-in-class, engaging and satisfying mobile experiences that our customers are bringing to their users, and are delighted to see so many of them being recognized amongst this select group of top performers,” said Dan Weis, mobile product leader, NCR Corporation. “Digital Insight solutions’ behind-the-scenes presence on this list is a tribute to our industry leadership in delivering easy-to-use mobile banking applications that drive higher user engagement.”

Winning institutions achieved top decile performance in customer enrollment within their asset segment by institution type, realized average app ratings exceeding 4.0 (on a 5-point scale) and offered a mobile banking feature set meeting or exceeding peer standards. Only four percent of all community institutions offering a retail mobile banking application met the Retail Mobile Banking Navigator award criteria. The 291 winning institutions consisted of 169 banks and 122 credit unions distributed into four assets segments ranging from less than $100 million up to $1 billion to $10 billion.

NCR’s Digital Insight solutions also power eight of the top 10 mobile banking apps in the US, according to MagnifyMoney’s 2016 Mobile Banking App Study.

For a complete listing of the Retail Mobile Banking Navigator award recipients by institution type and asset segments, visit: http://finav.co/RMBNavigators17

For more information on the “Retail Mobile Banking Performance” reports for banks and credit unions, visit either: http://finav.co/bankmobile or http://finav.co/cumobile.

About NCR Corporation
NCR Corporation (NYSE: NCR) is a leader in omni-channel solutions, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier.

NCR is headquartered in Duluth, Ga., with over 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries. NCR encourages investors to visit its web site which is updated regularly with financial and other important information about NCR.

Web site: www.ncr.com
Twitter: @NCRCorporation
Facebook: www.facebook.com/ncrcorp
LinkedIn: www.linkedin.com/company/ncr-corporation
YouTube: www.youtube.com/user/ncrcorporation

Contacts
Aaron Gould
NCR Public Relations
212.589.8556
aaron.gould@ncr.com

SOURCE: NCR Corporation

Digital Insight launches Android Fingerprint ID to its award-winning Mobile Banking App

New feature to Digital Insight Mobile Banking App provides secure, fast and easy means to log in

DULUTH, Ga., 2016-Mar-08 — /EPR Retail News/ — Digital Insight, an NCR company, today introduced Android Fingerprint ID to its award-winning Mobile Banking App. The new feature allows mobile banking users to use their fingerprints to authenticate their identities to log in on Android devices. For community banks and credit unions, the fingerprint authentication functionality will help reduce the costs associated with password resets, lockouts and call center inquiries, while giving end users a secure, fast and easy way to access their accounts via their smartphones and tablets.

Android Fingerprint ID is one of a variety of biometrics-driven authentication features delivered through the Digital Insight platform, including Apple Touch ID™ and EyeVerify’s EyePrint ID™. Digital Insight expects to make Android Fingerprint ID available to all of its mobile banking clients in May 2016.

Android Fingerprint ID allows bank customers and credit union members to log into their mobile banking application without entering traditional login credentials. This new feature gives end users the convenience to access their finances in a more simple and secure way, replacing manual entry of a username and password. Android Fingerprint ID will be available on any device that runs the Android 6.0 Marshmallow operating system and has a physical fingerprint sensor that supports the Android Fingerprint API.

“Biometrics offer a compelling feature for mobile banking applications, driving benefits for the end user as well as the financial institution,” said Dan Weis, senior product manager for Mobile Banking, Digital Insight. “We believe that consumers will want varying types of biometrics based on factors such as personal preference, their finger dexterity, their device preference, and even how they are dressed.  Our introduction of Android Fingerprint Scan furthers our commitment to biometric authentication and continued top-of-the-line performance of the Digital Insight mobile banking app.”

Digital Insight’s mobile banking apps enjoy an average, blended app rating of 4.6 stars on the Apple App Store® and Google Play[1] and, according to a recent report, eight of the top 10-rated banking apps are powered by Digital Insight.

“At Cambridge Savings Bank we are constantly looking for ways to enhance our digital offerings and being the first bank through Digital Insight to launch Android Fingerprint ID for our mobile banking app is a great example of that,” said Dan Mercurio, Head of Consumer Banking, Cambridge Savings Bank. “By staying at the forefront of advancements in technology, we’re able to provide our customers with the convenient and secure banking experience that they have come to expect.”

About Digital Insight
Digital Insight, an NCR company, helps banks and credit unions achieve their goals and grow by offering innovative online and mobile banking solutions that make it easier for consumers and businesses to manage their money.  Our proven banking innovations give financial institutions the flexibility and control to engage more, increase retention and cross-sell effectively.

About NCR Corporation
NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables more than 550 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier.

NCR is headquartered in Duluth, Georgia with over 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.

Web sites: digitalinsight.com, ncr.com
Get more banking insights at Banking.com
Twitter: @Digital_Insight
LinkedIn: www.linkedin.com/company/digital-insight

Android and Google Play are a registered trademark of Google, Inc. Apple, App Store and Touch ID are registered trademarks of Apple, Inc. EyeVerify and Eyeprint ID are registered trademarks of EyeVerify, LLC.

News Media Contact

Jeff Dudash
Public Relations
NCR Corporation
770-212-5091
jeff.dudash@ncr.com

[1] 4.63 app rating based on a blended average of 238,946 user ratings across 559 Digital Insight clients’ Mobile Banking Apps in the Apple App Store and Google Play, August 2015.