Delaware North Sportservice opens two year-round dining destinations at the new Little Caesars Arena in Detroit

Delaware North Sportservice opens two year-round dining destinations at the new Little Caesars Arena in Detroit

 

  • Kid Rock brings his first restaurant concept to Detroit, Kid Rock’s Made in Detroit, featuring local beer and craft cocktails, artist memorabilia and live music with a specific focus on local talent
  • Detroit-focused food market, The District Market, to offer variety of distinctive food stations, cocktails and coffee from Zingerman’s

BUFFALO, N.Y. and DETROIT, 2017-Sep-01 — /EPR Retail News/ — Delaware North Sportservice – a division of global hospitality and foodservice provider Delaware North – today (08.30.2017) announced it will open two year-round dining destinations as part of its operations at the innovative, new Little Caesars Arena: District Market, a 7,600-square-foot modern-day food hall and Kid Rock’s Made in Detroit, a contemporary food and music restaurant inspired by rock singer and Detroit native Kid Rock.

“Our goal was to create one-of-a-kind food destinations that extended beyond the walls of the arena,” said Carlos Bernal, president of Delaware North Sportservice. “District Market and Kid Rock’s Made in Detroit were designed around the city’s identity and will showcase its best culinary creations in this eagerly anticipated entertainment district. We look forward to providing an authentic and memorable experience for Detroit sports fans, concertgoers, and everyone who visits The District Detroit and Little Caesars Arena.”

Kid Rock’s Made in Detroit
Kid Rock’s Made in Detroit restaurant is a reflection of one of metro Detroit’s most loyal and successful native sons. Created in collaboration with Kid Rock, the 5,800-square-foot, 230-seat restaurant will offer a menu with a mix of classic Detroit and Southern-influenced dishes, along with traditional comfort foods and bar fare. The bar will feature local beers and craft cocktails that guests can enjoy before, during and after watching events at the arena. The restaurant is also designed to serve as an incubator of music talent, with a specific focus on local artists. Kid Rock memorabilia is part of the restaurant’s décor, as is a live-music stage that will showcase up-and-coming musicians.

The District Market
The District Market will house an array of distinctive food stations, offering everything from a light lunch, a hearty meal or an after-work cocktail. Guests can create their own salads or choose from handmade sandwiches, burgers, burritos, nachos, pastries and coffee from Zingerman’s of Ann Arbor. In addition to being a marketplace, The District Market will also be a community gathering place for residents, students and visitors of Detroit as well as sports and music fans attending events at the arena.

Guests do not need to have an event ticket to enjoy these new dining experiences which will serve patrons on both event and non-event days and nights.

Little Caesars Arena will be a focal point of The District Detroit, which is one of the largest sports and entertainment developments in the country, and will play host to a variety of concerts and special events, including serving as the home of the NHL’s Detroit Red Wings and NBA’s Detroit Pistons. Located in the heart of Detroit, this 50-block, mixed-use development unites eight world-class theaters, five neighborhoods and three professional sports venues in one vibrant, walkable destination for people who want to live, work and play in an exciting urban environment.

As the exclusive food, beverage and retail partner for Little Caesars Arena, Delaware North Sportservice will also be providing a full accompaniment of services inside of the 20,000-seat venue, including concessions, premium dining and a 9,500-square-foot retail store.

Source: Delaware North

Delaware North Sportservice extends food, beverage and retail services contract at Target Field in Minneapolis

Delaware North Sportservice extends food, beverage and retail services contract at Target Field in Minneapolis

 

Long-term contract encompasses array of food, beverage and retail services at the ballpark

BUFFALO, N.Y. and MINNEAPOLIS, 2017-Jun-09 — /EPR Retail News/ — Delaware North Sportservice, a global leader in sports hospitality and food service, and the Minnesota Twins have agreed to a long-term contract extension at Target Field in Minneapolis. Since Target Field opened in 2010, Delaware North Sportservice has provided a full breadth of food and beverage services in concessions, suites, catering and premium areas, as well as retail management.

“The Twins are a first-class organization, and we look forward to continuing this strong partnership,” said Carlos Bernal, president of Delaware North Sportservice. “We are extremely proud of the work we have done at Target Field, making it one of the top ballpark destinations in the country while also creating a game-day experience that reflects the very best of the Twin Cities.”

Over the past several years, Delaware North Sportservice has worked with the Twins to introduce new and distinctive dining options at the ballpark, including opening Minnie and Paul’s, a popular Twins-themed pub under the iconic center field celebration sign, and CATCH, an all-inclusive club on the mezzanine level that provides a one-of-a-kind game experience. Other additions to the ballpark have included the Barrio bar inside Gate 6, which was created in partnership with a Minneapolis-based Latin restaurant and tequila bar, and the Taste of Target Field food truck, which brings popular game-day dishes outside of the ballpark to destinations all across the Twin Cities.

“The Minnesota Twins are thrilled to be in partnership with Delaware North Sportservice,” Twins President & CEO Dave St. Peter said. “Delaware North is the global leader in enhancing fan experience through superior customer service and the presentation of the best in food and beverage. Their commitment to excellence has helped make Target Field one of America’s great sports destinations.”

Expanding the number of local food items has also been a focus at Target Field, with regional brands such as Kramarczuk’s Sausages, Andrew Zimmern’s Canteen, Izzy’s Ice Cream and Red Cow becoming mainstays at the ballpark. The local food presence has earned praise both locally and nationally, as did the venue’s hosting of the Major League Baseball All-Star Game in 2014.

Beyond enhancing the game-day experience for fans, Delaware North Sportservice has worked extensively with the Twins to be a leader among professional sports teams with its sustainability efforts. Through its companywide environmental stewardship platform, GreenPath®, Delaware North Sportservice has worked to achieve a nearly 80 percent waste diversion rate and helped Target Field become the first team in pro sports to achieve LEED gold certification for its operations.

The Twins also partnered with Delaware North’s travel division to open the Twins Grill at Minneapolis-St. Paul International Airport in 2017. The eatery offers a distinctive dining experience by serving classic ballpark fare in an atmosphere designed to look and feel like Target Field.

Delaware North Sportservice operates food, beverage and retail operations at more than 50 sports and entertainment venues across the world — including TD Garden in Boston, Busch Stadium in St. Louis, Lambeau Field in Green Bay and Wembley Stadium in London. The company has been serving MLB fans since 1930 and currently provides hospitality services at 11 MLB ballparks.

About Delaware North
Delaware North is one of the largest privately-held hospitality and food service companies in the world. Founded in 1915, Delaware North has global operations at high-profile places such as sports and entertainment venues, national and state parks, destination resorts and restaurants, airports, and regional casinos. Delaware North has annual revenue of $3 billion in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming, and specialty retail industries. Learn more about Delaware North, a global leader in hospitality and food service, at www.delawarenorth.com.

Contact:

Victoria Hong
Director-Corporate Communications
250 Delaware Ave.
Buffalo, New York 14202
Email: vhong@delawarenorth.com
Phone: 716-858-5420
Fax: 716-858-5125

Source: Delaware North

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Delaware North Sportservice appoints Richard Schneider as chief operating officer

Delaware North Sportservice appoints Richard Schneider as chief operating officer

 

BUFFALO, N.Y., 2016-Dec-19 — /EPR Retail News/ —  Richard Schneider has been named chief operating officer (COO) of Delaware North Sportservice.

Schneider will report to Delaware North Sportservice President Carlos Bernal and will continue to be based at Delaware North’s global headquarters in Buffalo, N.Y. Schneider will also remain involved with strategic imperatives in Delaware North’s travel business until his successor is identified.

As COO of Delaware North Sportservice, Schneider will oversee all of its food service and retail operations at stadiums, ballparks, arenas and other venues across the United States. He will develop and implement strategic plans for growth and profitability, develop the location and corporate management teams and work to enhance client relationships.

Schneider has served as COO of Delaware North’s travel business since 2014, leading the division in obtaining several significant new contracts and launching successful new branded restaurant concepts. He originally joined Delaware North in 2012, spending nearly three years as vice president of hospitality services for Delaware North’s gaming business. With gaming, he helped bring successful restaurant concepts for the expansion of Southland Park Gaming & Racing and for the newly developed Miami Valley Gaming.

Prior to joining Delaware North, Schneider’s 20-year gaming, hospitality, and food and beverage career included such positions as vice president of food and beverage at Midwest Gaming and Entertainment; vice president of hospitality/general manager at Caesars Entertainment; and vice president of food, beverage and entertainment at MGM Grand Detroit.

About Delaware North
Delaware North is one of the largest privately-held hospitality and food service companies in the world. Founded in 1915 and owned by the Jacobs family for 100 years, Delaware North has global operations at high-profile places such as sports and entertainment venues, national and state parks, destination resorts and restaurants, airports, and regional casinos. Our 60,000 employee associates are dedicated to creating special experiences one guest at a time in serving more than 500 million guests annually. Delaware North has annual revenue of about $3 billion in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming, and specialty retail industries. Learn more about Delaware North at www.delawarenorth.com.

Contact:

Victoria Hong
Director-Corporate Communications
250 Delaware Ave.
Buffalo, New York 14202
Email: vhong@delawarenorth.com
Phone: 716-858-5420
Fax: 716-858-5125

Source: Delaware North

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Delaware North Sportservice to integrate its retail POS and inventory management systems through NCR Counterpoint

NCR software delivers purchasing, receiving, inventory control and credit card processing in single solution at Amalie Arena

DULUTH, Ga., 2016-Jan-14 — /EPR Retail News/ — NCR, the global leader in consumer transaction technologies, announced today Delaware North Sportservice , which operates Amalie Arena for the Tampa Bay Lightning, is integrating its retail point-of-sale (POS) and inventory management systems through NCR Counterpoint. With NCR Counterpoint, Delaware North Sportservice has a single retail management software platform to closely track purchases and inventory levels in real-time across its Lightning stores within the Tampa arena.

With NCR Counterpoint’s flexible POS and inventory management system, Delaware North Sportservice is able to improve inventory tracking of detailed item information such as size, color and styles, and creating matrixes for tracking the performance of various options. Empowered with real-time data insights, they will be able to better control costs through tighter re-order points, increase visibility on mark-up ratios, and improve inventory decision making across multiple locations.

The Tampa Bay Lightning have relied on NCR technology for a number of years, including the use of NCR Quest Venue Management software at concession stands throughout the arena.

“With NCR Counterpoint, we have access to a tremendous amount of data and purchasing insight to help with inventory control and plan future marketing promotions,” said Bruce Ground, general manager, Delaware North. “NCR Counterpoint is helping us make operate our stores more efficiently and effectively.”

Built for retailers of all sizes, whether they have just one or hundreds of locations, NCR Counterpoint integrates all inventory data to make information available whenever retailers need it. It offers comprehensive, customized on-demand inventory management, web-based real-time reporting, touchscreen point-of-sale, built-in customer loyalty, automated purchasing, and configurable reporting capabilities with multiple levels of security. The unified system also offers the option of adding custom solutions that allow retailers the flexibility to configure implementation to their specific business requirements, providing access to instant data feedback at any level, on any web device.

“NCR Counterpoint gives Delaware North a solution that directly addresses the needs of the apparel industry,” said Jim-Barry Behar, president, Relentless Solutions, which worked with Delaware North Sportservice on the purchase and installation. “NCR Counterpoint offers a fully integrated, retail management system that we were able to tailor to fit the specific business needs of Delaware North’s Tampa Bay Lightning business and streamline operations within Amalie Arena.”

About Relentless Solutions
Relentless Solutions is a value-added provider of information technology (IT) solutions with a focus on point of sale and inventory control systems, consulting and managed services. Relentless Solutions has been providing retailers and wholesalers throughout the U.S. and Caribbean with systems and solutions for over 25 years. NCR Counterpoint is Relentless Solutions’ top product in many retail and wholesale industries including apparel, sporting goods, and liquor stores.

About NCR Corporation
NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 550 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier.

NCR is headquartered in Duluth, Georgia with approximately 29,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.

Web sites: www.ncr.com, www.ncrsilver.com
Twitter: @NCRCorporation
Facebook: www.facebook.com/ncrcorp
LinkedIn: www.linkedin.com/company/ncr-corporation
YouTube: www.youtube.com/user/ncrcorporation

Media Contacts:

Jeff Dudash
NCR Public Relations
770.212.5091
jeff.dudash@ncr.com

SOURCE: NCR Corporation