NCR integrates its POS platform with Showtime Analytics’ Data Platform to enable cinemas better understand customer needs

Duluth, Ga., 2017-Mar-29 — /EPR Retail News/ — NCR Corporation (NYSE: NCR), a global leader in omni-channel solutions, today announced it has integrated its point-of-sale (POS) platform with global analytics and customer engagement leader Showtime Analytics’ Data Platform. The combined technology enables cinemas to better understand customer needs and improve customer experience.

Launching officially at CinemaCon, NCR customers will now have access to the powerful Showtime Analytics Data Platform through real-time, user-friendly visual analytics. Attendees of CinemaCon can visit NCR’s booth 2213A, March 27-30, at Caesars palace in Las Vegas for a demonstration.

Specifically, NCR customers will have access to is Insights, a cloud-based solution which brings data to life through real-time, user-friendly visual analytics via a standard web browser or mobile device. Each Insights dashboard provides a highly interactive analytics view of key areas of business focus including; events, concessions, distribution analysis, occupancy, retail trends, probability analysis and real-time KPIs. User and role-based security allows cinema owners to ensure only relevant content and data is visible to specific job role and function.

“Our platform and industry data model automatically collects and integrates multiple different data sources in real-time, providing the ability for our customers to visualize and cross analyze their data sets. Through our relationship with NCR, we provide smart, actionable results that translate right into bottom-line savings for cinemas,” said Richie Power, CEO of Showtime Analytics.

Showtime Analytics plans to launch a second product later this year called Engage, that will also integrate into the NCR platform. Engage is a Showtime Analytics Customer & Marketing Analytics Platform which provides Cinema operators with a fully interactive view of their customer base in a single place. Within minutes, operators can understand, target and campaign to contactable customers. By design, Engage builds marketing intelligence into its platform, making it simple and intuitive for operators to reach their customers. Built from the ground up, Engage is a discovery, targeting & campaigning solution which will help operators retain, grow and win-back customers.

“The cinema industry now more than ever needs to explore new and innovative ways of maximizing the revenue from their existing customer base and find innovative ways of attracting new audiences,” said NCR Corporation General Manager, Travel & Entertainment, Dennis Davidson. “We see data analytics as being core to this strategy allowing our customers to build a better, more connected relationship with their customers by offering an exceptional user experience.”

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About NCR Corporation
NCR Corporation (NYSE: NCR) is a leader in omni-channel solutions, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier.

NCR is headquartered in Duluth, Ga., with over 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.

Web site: www.ncr.com
Twitter: @NCRCorporation
Facebook: www.facebook.com/ncrcorp
LinkedIn: www.linkedin.com/company/ncr-corporation
YouTube: www.youtube.com/user/ncrcorporation

Media Contact
Tim Henschel
NCR Corporation
770.299.5100
tim.henschel@ncr.com

SOURCE: NCR Corporation

SkyBus rollS out self-serve ticketing on its Melbourne routes with NCR Corporation

Fast-growing airport transfer service chooses NCR’s omni-channel self-serve solution

Melbourne, Australia, 2016-Nov-23 — /EPR Retail News/ — SkyBus, operators of Melbourne’s express CBD to airport transport service, has rolled out self-serve ticketing on its Melbourne routes with NCR Corporation, the global leader in omni-channel solutions.

The roll out has enabled SkyBus to offer omni-channel and round-the-clock ticketing to its 3.5 million annual customers travelling on any of its three Melbourne Airport routes: CBD Express, St Kilda Express and the Frankston service.

Since installing the NCR Self-Serve 90 kiosk, this ‘at stop’ purchasing option has proved successful, with SkyBus seeing significant uptake, with more than 70,000 tickets purchased in the first six months.

“It was a crucial part of our expansion plans to be able to offer an omni-channel ticketing solution, enabling customers easy and simple access to tickets whilst offering a consistent and streamlined service,” commented Michael Sewards, Co-CEO, at SkyBus.

“It was vitally important that we chose a solution that was proven in the travel sector and robust with exceptional reliability. We found this in NCR. The NCR Self-Serve 90 offered exactly what we were looking for, from streamlined, sleek units with all-in-one capability to industry-leading technology. We’re delighted with how the project has gone so far,” Sewards added.

SkyBus is steadily expanding in Melbourne, with new services to St Kilda and Frankston launched in the past five months. Its express CBD to Melbourne Airport service operates 24/7, with departures leaving Southern Cross Station every 5 minutes during peak periods.

Dennis Davidson, general manager, NCR Travel and Entertainment, commented: “Travel providers are looking for more ways to modernise their customer experience by transforming physical and digital channels. Our self-service ticketing solutions seamlessly integrate physical and digital channels, giving SkyBus more ways to interact and deliver a better experience to their fast growing customer base.”

To find out more about NCR’s extensive hardware, software and services offer for the travel industry, visit www.ncr.com

About NCR Corporation
NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables more than 550 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier.

NCR is headquartered in Duluth, Georgia with over 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries. The company encourages investors to visit its web site which is updated regularly with financial and other important information about NCR.

Web site: www.ncr.com
Twitter: @NCRCorporation
Facebook: www.facebook.com/ncrcorp
LinkedIn: www.linkedin.com/company/ncr-corporation
YouTube: www.youtube.com/user/ncrcorporation

About SkyBus
SkyBus has been providing safe, convenient airport transport in Melbourne for more than 38 years. Its iconic red vehicles run seven days a week, transferring over three and a half million passengers each year between the CBD and Melbourne Airport on the most affordable airport transport service in Australia, when measured by cost/kilometres travelled. SkyBus pairs affordability with superior service, offering customers free Wi-Fi, luggage racks, reliable running times, and online, mobile and kiosk ticketing options.

Follow us on Facebook, Instagram or Twitter @skybusmelbourne

Media Contact:
Tim Henschel
NCR Corporation
770.299.5100
tim.henschel@ncr.com

Source: NCR Corporation