Commercial Bank of Ethiopia expands its ATM network with 200 new NCR SelfServ™ ATMs and NCR APTRA™ Vision

ADDIS ABABA, Ethiopia, 2017-Aug-07 — /EPR Retail News/ — NCR Corporation (NYSE: NCR), a global leader in omni-channel solutions, today (August 02, 2017) announced that Commercial Bank of Ethiopia (CBE), the largest bank in the country, is expanding its ATM network with the addition of 200 new NCR SelfServ™ ATMs together with NCR APTRA™ Vision, a multi-vendor ATM management system that offers an accurate view of the banks entire self-service network in real time.

NCR APTRA Vision helps CBE make faster business decisions and improve availability of its self-service channels by knowing exactly which ATMs require maintenance or cash replenishment, allowing them to send support staff in time to address the service needs.

“Ensuring that the new ATMs we introduce are supported by NCR’s innovative APTRA Vision software is a big step forward, as it allows us to achieve operational excellence, reduce cost and improve customer experience,” said Addis Tilaye, Director E-Payment Process, CBE. “NCR remains the undisputed market leader and we are confident this partnership will serve to strengthen our relationship further and help us not only expand our reach, but allow us to introduce world-class technologies to better serve our customers”.

NCR APTRA Vision seamlessly combines data from assisted and self-service devices, and provides CBE with incident management support and real-time access to transaction data on their self-service networks that enables CBE to be more agile and better serve customers. The addition of this software gives CBE the edge to transform operations, improve network availability, reduce operational costs and deliver exceptional customer service.

“Undisrupted services, complete control of all the banking channels and being available to customers when and where they want remains a key priority for financial institutions,” said Dimitri Kanellopoulos, channel leader for Africa at NCR Corporation. “The ability of APTRA Vision to combine and analyze granular details on every consumer transaction across all self-service devices gives CBE maximum control of all the services and payment channels, enabling them to react in seconds rather than hours.”

About NCR Corporation
NCR Corporation (NYSE: NCR) is a leader in omni-channel solutions, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier.

NCR is headquartered in Duluth, Ga., with over 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.

Web site: www.ncr.com
Twitter: @NCRCorporation
Facebook: www.facebook.com/ncrcorp
LinkedIn: www.linkedin.com/company/ncr-corporation
YouTube: www.youtube.com/user/ncrcorporation

News Media Contacts:
Rakesh Aulaya
NCR Public Relations
+912. 261.954. 583
rakesh.aulaya@ncr.com

Source: NCR Corporation

Nedbank, Bytes Managed Solutions and NCR awarded ‘Best Smart Branch Project’ in Africa

NCR shares ‘Best Smart Branch Project’ award with Nedbank and Bytes Managed Solutions

JOHANNESBURG, South Africa, 2017-May-11 — /EPR Retail News/ — NCR Corporation (NYSE: NCR), a global leader in omni-channel solutions, today ( May 8, 2017) announced it has been awarded the ‘Best Smart Branch Project’ in Africa at The Asian Banker Technology Innovation Awards ceremony. NCR shares the honor with Nedbank (JSE: NBKP), one of the largest banks in South Africa, and Bytes Managed Solutions, a leading technology company in Africa and an NCR partner.

The awards program is managed by a team of research analysts from Asian Banker Research with expertise in the banking industry in Asia, Middle East and Africa. The evaluation criteria are set out and form part of a rigorous and transparent process vetted by leading practitioners, independent advisors and an international panel of industry experts.

“NCR is honored to receive this recognition together with Nedbank and Bytes Managed Solutions as it validates our solutions that help banks transform and optimize their customers’ branch visit experience,” said Dimitri Kanellopoulos, Country Manager, NCR South Africa. “We will continue to innovate and deliver next-generation omni-channel technologies to transform the way consumers connect, interact and transact with businesses.”

The award-winning NCR technologies include NCR Interactive Teller, that allows a live teller to take remote control of an ATM to assist customers with up to 90 percent of transactions typically completed by tellers inside a branch. NCR was also recognized for NCR Interactive Banker, a technology that allows banks to leverage intuitive tablet enterprise technology to turn smart data into exceptional customer service.

“The move to NCR’s innovative Branch Transformation solutions has enabled us to deliver exceptional banking experiences, and encourages us further to introduce other innovations that optimize banking for our customers,” said Preni Naidoo, Executive, Self Service Banking at Nedbank.

The awards were presented in conjunction with the ‘Future of Finance Middle East and Africa Convention’ in Dubai, UAE on April 20, 2017. The ceremony featured elite bankers and fintech companies from across the region.

“The Asian Banker Technology Innovation Award recipients represent technology innovators in an increasingly competitive marketplace, and we are pleased to be recognised and rewarded for our solution,” said José Simoes, Senior Manager (Financial) at Bytes Managed Solutions.

About Nedbank
Nedbank Group Limited is one of South Africa’s four largest banking groups by assets and deposits, with Nedbank Limited being its principal banking subsidiary. Nedbank provides a wide range of wholesale and retail banking services and has a growing insurance, asset management and wealth management offering through four main business operations, namely Nedbank Corporate and Investment Banking, Nedbank Business Banking, Nedbank Retail and Nedbank Wealth. For more information, visit www.nedbank.co.za

About Bytes Managed Solutions
Bytes Managed Solutions (Bytes MS) is a services led, software driven and hardware enabled organisation that market, support and maintain enterprise-wide, end-to-end digital solutions and related services that enable medium to large enterprises to effectively deliver their offering to end consumers in South Africa and Africa. Bytes MS delivers solutions, Managed and Professional services to clients in the Financial, Retail, Petroleum, Oil&Gas, Hospitality, Gaming, Insurance, Telco&Media, Public Sector and Health Industries. These services are backed up by an evolving and extensive service footprint, supply chain, logistics and service management system. It supports in excess of 1,200,000 devices in more than 46,500 locations throughout South Africa and sub-Saharan Africa.

Bytes MS leverages on partnerships, thought leadership and capabilities to deliver world class integrated digital solutions through a strategic and focused appraoch enabling our customers to achieve their growth and success.Bytes MS is the exclusive distributor for NCR products in South Africa.

Bytes Managed Solutions is a division of Bytes Technology Group and wholly owned by JSE-listed Altron.

About NCR Corporation
NCR Corporation (NYSE: NCR) is a leader in omni-channel solutions, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier.

NCR is headquartered in Duluth, Ga., with over 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.

Web sites: www.ncr.com
Twitter: @NCRCorporation
Facebook: www.facebook.com/ncrcorp
LinkedIn: www.linkedin.com/company/ncr-corporation
YouTube: www.youtube.com/user/ncrcorporation

News Media Contact:
Rakesh Aulaya
NCR Public Relations
912.2619.5483
rakesh.aulaya@ncr.com

Source: NCR Corporation

Nedbank to become the first bank in South Africa to introduce NCR Interactive Teller

Nedbank becomes first bank in South Africa to deploy NCR’s Interactive Services software

JOHANNESBURG, South Africa, 2016-Dec-07 — /EPR Retail News/ — NCR Corporation (NYSE: NCR), a global leader in omni-channel solutions, today announced that Nedbank (JSE: NBKP), one of the largest banks in the country, will be the first bank in South Africa to introduce NCR Interactive Teller. Built on modern hardware, this software-based technology allows the user to complete up to 80 percent of transactions typically completed inside a physical branch with a live video teller at an ATM.

NCR has integrated its Interactive Banker, tablet banking software with the Interactive Teller to help Nedbank deliver amazing customer experience while boosting efficiency and increasing profits. This integration will enable Nedbank to leverage intuitive tablet enterprise technology to turn smart data into great customer service by using real-time customer information so the very best assisted service is offered at the most appropriate moment. The introduction of NCR Interactive Teller will allow Nedbank customers to execute all branch banking features outside of traditional banking hours, including: cash withdrawals above the daily limit, cash deposits, cheque deposit, cheque encashment, credit card payments, and money transfers.

“Offering exceptional customer experience and interaction remains a key growth strategy for us. The introduction of NCR’s innovative Interactive Services technology for the first time in the country, reiterates our commitment to deliver exceptional banking experience to our customers,” said Preni Naidoo, Executive, Self Service Banking at Nedbank. With NCR Interactive Teller, we are actually increasing access to banking services using technology, while maintaining the comfort of human interaction. This initiative will offer our employees additional time to better serve customers with more complex banking needs, and allow us to offer clients the convenience they need every day of the year.”

NCR Interactive Teller enables a centrally located teller to take full remote control of all modules on a specially equipped ATM while engaging the customer over two-way, real-time video conversation, delivering a highly personalized experience. NCR Interactive Teller can reduce operating costs by enabling video tellers to operate units deployed across multiple sites, reaching and interacting with more customers than ever before, without incurring traditional branch expenses.

“Consumers cannot always bank during traditional branch banking hours. They desire service at a time and location that is convenient for them,” said Dimitri Kanellopoulos, Country Manager, NCR Financial Services, South Africa. “Allowing customers to bank at locations and channels of their preference is at the heart of how financial institutions are evolving their branch and omni-channel banking services. We remain committed to deliver innovations that bring a new world of omni-channel interactions and help financial institutions to offer differentiated customer experiences.”

NCR Interactive Banker untethers staff from their desks offering the freedom of a mobile universal banker app able to view multiple live transactions that informs them who is in the branch, their account details and what they are doing. They can act promptly with assistance that is precisely targeted to the customer’s needs and real-time information on cross-selling opportunities, staff can act immediately and offer customers a product they are interested in.

About Nedbank
Nedbank Group Limited is one of South Africa’s four largest banking groups by assets and deposits, with Nedbank Limited being its principal banking subsidiary. Nedbank provides a wide range of wholesale and retail banking services and has a growing insurance, asset management and wealth management offering through four main business operations, namely Nedbank Corporate and Investment Banking, Nedbank Business Banking, Nedbank Retail and Nedbank Wealth. For more information visit www.nedbank.co.za.

About NCR Corporation
NCR Corporation (NYSE: NCR) is the global leader in omni-channel solutions, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables more than 550 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier.

NCR is headquartered in Duluth, Georgia with over 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.

Web sites: www.ncr.com | www.ncrsilver.com
Twitter: @NCRCorporation
Facebook: www.facebook.com/ncrcorp
LinkedIn: www.linkedin.com/company/ncr-corporation
YouTube: www.youtube.com/user/ncrcorporation

Media Contact:

Rakesh Aulaya
NCR Corporation
912. 261. 954. 583
rakesh.aulaya@ncr.com

Source: NCR Corporation