Cold Stone Creamery® launches Grab and Go product line in Chile

SCOTTSDALE, Ariz, 2017-Feb-11 — /EPR Retail News/ — Cold Stone Creamery® (www.ColdStoneCreamery.com) has partnered with a Master Licensee in Chile launching a line of Grab and Go products now available at select locations throughout the country.

This is an important first step for the iconic ice cream brand, owned by parent company Kahala Brands™, as it introduces The Ultimate Ice Cream Experience® to the Chilean people through a collaboration with PJ Chile SpA, owned by Drake QSR.

Drake QSR is one of the fastest-growing, most successful franchise businesses, with more than 50 units throughout Chile.

“We’re excited for Chilean consumers to try new and better ice cream experiences through the launch of our product as a convenient Grab and Go item,” said Eddy Jimenez, senior vice president of international operations and development at Kahala Brands. “This collaboration with PJ Chile SpA allows customers their first opportunity to experience the Cold Stone Creamery brand in Chile.”

The company hopes to generate buzz through this Grab and Go item; and provide momentum for expanding the Cold Stone Creamery brand in Chile. It plans to differentiate itself from others in the Chilean market based on the premium quality of its product.

“Cold Stone Creamery offers a premium quality product by serving the best ice cream, made using the best ingredients, delivered through a unique experience, which provides a high value proposition,” said Jimenez. “As the brand makes its entry into Chile, we see great opportunity for the brand to expand beyond Grab and Go and offer the Ultimate Ice Cream Experience to consumers.”

Cold Stone Creamery has continued to make strong key moves into the international market in recent years. The international growth of Cold Stone Creamery began in November 2005 when the first international store opened in Tokyo, Japan. Today, stores are operating in over 300 international locations and in 28 countries abroad, including the Philippines, Kuwait, Qatar, Trinidad, Nigeria, Egypt, India and Indonesia.

About Cold Stone Creamery

Cold Stone Creamery® delivers the Ultimate Ice Cream Experience® through a community of franchisees who are passionate about ice cream. The secret recipe for smooth and creamy ice cream is handcrafted fresh in each store, and then customized by combining a variety of mix-ins on a frozen granite stone. Headquartered in Scottsdale, Arizona, Cold Stone Creamery is owned by parent company Kahala Brands™, one of the fastest growing franchising companies in the world, with a portfolio of 18 quick-service restaurant concepts. The Cold Stone Creamery brand operates approximately 1,500 locations in over 28 countries.

For more information about Cold Stone Creamery, visit www.ColdStoneCreamery.com.
For more information about Kahala Brands, visit www.KahalaBrands.com.

CONTACT:
Jessica Benedick
Cold Stone Creamery
480.362.4837
jbenedick@kahalamgmt.com

Source: Cold Stone Creamery

Who knew throwing ice cream at customers would actually make them smile?

SCOTTSDALE, Ariz., 2016-Aug-28 — /EPR Retail News/ — Who knew throwing ice cream at customers would actually make them smile? Ice Cream crew members at Cold Stone Creamery® (www.ColdStoneCreamery/international/index.html.com) have been doing just that. Add in a little song and dance and you’ve got the Cold Stone Creamery recipe for happiness.

When customers walk into a Cold Stone Creamery whether it’s in India, Japan, Thailand, Pakistan, or any of the approximately 1,500 locations in nearly 30 countries, they enter a social gathering place that’s full of entertainment, super-premium ice cream and frozen treats, and exceptional service. All attributes combine to make it a uniquely happy place.

“Cold Stone Creamery is known as a luxury brand in the international marketplace because we provide quality products in a fun atmosphere that entertains our guests and makes them feel special,” said Eddy Jimenez, senior vice president of international operations & development at Cold Stone Creamery.

The company has distinguished itself from other brands in a surprisingly unique way. Known as the Experience Factor™, employees at stores around the world don’t just put on an apron and scoop ice cream all day. They put on a show!

Customers are treated to the Ultimate Ice Cream Experience® (https://youtu.be/DS6BA9MA5qQ). The importance of Experience Factor and delivering an Ultimate Ice Cream Experience is emphasized by a yearly crew competition called the Global Creamery Cup. The best of the best gather from around the world to bond and compete for the title of the Ultimate Crew Member of the World. Tyrone Pia, the representing crew member from Qatar, was crowned the 2015 Champion! The competition is three fun filled days of knowledge, speed, customer service and Experience Factor testing.

Working with international Master Franchisees in countries like Brazil, Taiwan, China, and most recently, Cambodia, Cold Stone Creamery has created a unique ice cream culture that transcends borders.

The passion behind the brand is what drives the company to exceed customer expectations on an international scale and they’ve got the awards to prove it!

Examples of prestigious awards that international Master Franchisees have received include:

• Middle East (Apparel FZCO) recognized as a leader in the industry for the past 4 years being awarded the Superbrands® Excellence in Branding Award for 2016
• Egypt (Squadra) Superbrands® Award recipient and rated in Top 10 Ice Cream Brands in Cairo
• Indonesia (PTMap) Frozen Delight Award by Zomato.com™
• Thailand (CRG) 1st runner up Brand of the Year Award
• Nigeria (EatNGo) Rated #1 Ice Cream Shop in Lagos
• Philippines (ArizonaTeam) won 1st place on the popular show Eat Bulaga™ for their Experience Factor™

Cold Stone Creamery® has continued to make strong key moves into the international market in recent years. The international growth of Cold Stone Creamery began in November 2005 when the first international Cold Stone Creamery store opened in Tokyo, Japan. Today, Cold Stone Creamery stores are operating in over 300 international locations and in 27 international markets, including Singapore, Kuwait, El Salvador, Trinidad, Cyprus, Guam and Kenya.

For more information about Cold Stone Creamery’s international operations, please visit www.ColdStoneCreamery.com/international/index.html.

About Cold Stone Creamery®
Cold Stone Creamery® delivers the Ultimate Ice Cream Experience® through a community of franchisees who are passionate about ice cream. The secret recipe for smooth and creamy ice cream is hand-crafted fresh daily in each store, and then customized by combining a variety of mix-ins on a frozen granite stone. Headquartered in Scottsdale, Arizona, Cold Stone Creamery is a subsidiary of Kahala Brands™, one of the fastest growing franchising companies in the world with a portfolio of 18 quick-service restaurant brands. Cold Stone Creamery operates approximately 1,500 locations in 27 countries.

Contact:
Jessica Benedick
Kahala Brands
480.622.3349
jbenedick@kahalamgmt.com

Source: Cold Stone Creamery

Cold Stone Creamery to open 13 locations in Cambodia over the next five years

The First Location to Open in the Capital City of Phnom Penh

SCOTTSDALE, Ariz. 2015-10-16 — /EPR Retail News/ — Over the next five years, 13 Cold Stone Creamery® (www.ColdStoneCreamery.com) locations will open in Cambodia, with the first location opening in the capital city of Phnom Penh sometime over the next 6 months. Kahala Brands™, the parent company of the owner of the Cold Stone Creamery brand, has granted TH F&B Co. Ltd. (TH Group) the master franchise rights to open locations throughout Cambodia, expanding the Cold Stone Creamery brand into a country and culture that is seeking higher quality products.

“Our economic growth here in Cambodia has risen and to us, that implies that the standard of living is improving here,” said Hav Norm, managing director of TH F&B Co. Ltd. “Therefore, the people of Cambodia are looking for premium, high-quality brands that they can indulge in and trust. Cold Stone Creamery is a super-premium brand that will be a perfect fit in our market.”

TH Group is a leader in the automotive market, with over 20 years of experience in Cambodia. TH Group holds 35% of the auto market share in the country, making it the largest importer/wholesaler of U.S. automobiles in Cambodia, selling new and used luxury cars.

“We are extremely confident in TH Group as they have more than 20 years of experience in Cambodia and have great in-depth and comprehensive knowledge of the marketplace,” said Eddy Jimenez, senior vice president of international operations and development at Kahala. “TH Group understands consumer demands, preferences and perceptions, making it a business leader in its country. We are excited to bring the Ultimate Ice Cream Experience® to the ice cream lovers of Cambodia.”

“People are excited in Cambodia for the ice cream experience that Cold Stone Creamery offers to its guests,” said Hav Norm. “With the delicious tasting ice cream, made fresh in each store, and the entertainment factor, customers will want more. We are inspired by the culture and brand mission at Cold Stone Creamery, to make people happy.”

Cold Stone Creamery has continued to make strong key moves into the international market in recent years. The international growth of Cold Stone Creamery began in November 2005 when the first international Cold Stone Creamery store opened in Tokyo, Japan. Today, Cold Stone Creamery stores are operating in over 300 international locations and in 26 countries abroad, including the Philippines, Kuwait, Qatar, Trinidad, Nigeria, Egypt and Indonesia.

About Cold Stone Creamery
Cold Stone Creamery delivers the Ultimate Ice Cream Experience® through a community of franchisees who are passionate about ice cream. The secret recipe for smooth and creamy ice cream is handcrafted fresh daily in each store, and then customized by combining a variety of mix-ins on a frozen granite stone. Headquartered in Scottsdale, Arizona, Cold Stone Creamery is owned by Kahala Brands™, parent company of one of the fastest growing franchising companies in the world, with a portfolio of 16 quick-service restaurant brands. The Cold Stone Creamery brand operates approximately 1,500 locations in over 26 countries.

About “Made Fresh”
In Cold Stone Creamery locations across the world, ice cream is hand-crafted in small batches – one flavor at a time. Cold Stone Creamery starts with the highest quality cream, sugar and flavorings to make its ice cream fresh in the back of each of its stores. This small-batch process ensures customers receive the richest, creamiest, most delicious ice cream when they visit a Cold Stone Creamery store.

For more information about Cold Stone Creamery, visit www.ColdStoneCreamery.com.

For more information about Kahala Brands, visit www.KahalaBrands.com.

CONTACT:
Jessica Benedick
Cold Stone Creamery
480.362.4837
jbenedick@kahalamgmt.com

SOURCE: Cold Stone Creamery

Cold Stone Creamery UAE won Superbrands® Excellence in Branding Award for 2015

Cold Stone Creamery Named for Excellence in Branding

SCOTTSDALE, Ariz., 2015-9-18 — /EPR Retail News/ — Cold Stone Creamery® (www.ColdStoneCreamery.com) is excited to announce the Master Franchisee of the Middle East region, Apparel FZCO, has been presented with the well-regarded Superbrands® Excellence in Branding Award for 2015. The company has now received the award for two consecutive years. The award was accepted at the Superbrands Tribute Event on June 15 (2015) in Dubai, United Arab Emirates. In addition to the Excellence in Branding Award, Apparel FZCO also won Customer Service Awards in 2013 and 2014, deeming them the leader in the industry for customer service in the Middle East region.

Under the leadership of Mr. Nilesh Ved, Apparel FZCO opened its first Cold Stone Creamery in 2007 in Dubai Festival City, UAE. Apparel FZCO has over 54 international brands and over 1,000 stores all over the GCC with locations in the UAE, Qatar, Bahrain, Oman, Kuwait, and the Kingdom of Saudi Arabia.

The Superbrands organization recognizes exceptional brands and promotes the discipline of branding. The award for Excellence in Branding rewards Cold Stone Creamery for keeping Dubai at the cutting edge of customer service.

“It is an honor to be voted as a highly praised Superbrand,” said Eddy Jimenez, vice president of international operations and development at Cold Stone Creamery. “I am extremely proud of the brand, as the award is a powerful endorsement and evidence for existing customers, potential customers, the media, suppliers, investors, and employees of the brand’s exceptional status.”

Although the brand is a successful business in a variety of aspects, Cold Stone Creamery prides itself on giving its customers The Ultimate Ice Cream Experience®. Cold Stone Creamery uses this “Experience Factor” to make their guests’ visits more than just eating delicious ice cream. The brand is proud of its employees who exemplify a great amount of ‘entertainment factor,’ such as singing, tossing, and catching ice cream before serving the ‘Made Fresh Daily’ ice cream Creations™ to guests.

As a matter of fact, Alex Pano, crew member at the Cold Stone Creamery in Doha, Qatar, has shown off his Experience Factor in a video on YouTube®. Not only does Pano exemplify his expertise by tossing spades and ice cream through the air, but he also manages to create a song with the spades, as if he is playing the drums. The video has over 865,000 views. To watch the video, click here. https://www.youtube.com/watch?v=rG1C3CJL8hQ.

With over 300 international locations in 26 countries, Cold Stone Creamery continues to grow. The international growth of Cold Stone Creamery began in November 2005 when the company opened its first international store in Tokyo, Japan. As the brand’s prevalence abroad increases, The Ultimate Ice Cream Experience is able to reach many ice cream lovers worldwide.

About Cold Stone Creamery
Cold Stone Creamery delivers the Ultimate Ice Cream Experience® through a community of franchisees who are passionate about ice cream. The secret recipe for smooth and creamy ice cream is handcrafted fresh daily in each store, and then customized by combining a variety of mix-ins on a frozen granite stone. Headquartered in Scottsdale, Arizona, Cold Stone Creamery is owned by Kahala Brands™, parent company of one of the fastest growing franchising companies in the world, with a portfolio of 16 quick-service restaurant brands. The Cold Stone Creamery brand operates approximately 1,500 locations in over 26 countries.

About “Made Fresh”
In Cold Stone Creamery locations across the world, our ice cream is hand-crafted in small batches – one flavor at a time. We start with the highest quality cream, sugar and flavorings to make our ice cream fresh in the back of each of our stores. This small-batch process ensures our customers receive the richest, creamiest, most delicious ice cream when they visit a Cold Stone Creamery store.

For more information about Cold Stone Creamery, visit www.ColdStoneCreamery.com.

For more information about Kahala Brands, visit www.KahalaBrands.com.

CONTACT:
Jessica Benedick
Cold Stone Creamery
480.362.4837
jbenedick@kahalamgmt.com