HOFFMAN ESTATES, Ill., 2016-Sep-16 — /EPR Retail News/ — The new Kenmore Alfie is a voice-controlled intelligent shopper that does the research for you to find the right item at the best price, regardless of the retailer. Alfie is an enormous time-saver because it can shop for anything from everyday items like paper towels, printer ink or groceries, to finding the perfect gift by simply saying “Alfie, give me some ideas for a birthday gift for dad.”
“Alfie uses our Shop Your Way platform combined with experienced associates who serve as intelligent shoppers behind the scenes to find the products that meet our members’ needs,” said Eui Chung, vice president of social commerce at Sears Holdings.
Alfie is able to learn users’ tastes based on previous purchases, and allows users to shop from history, simplifying the task of reordering frequently purchased or favorite items.
Users can maintain contact with Alfie from anywhere using the Alfie app on their smartphones to easily review options and confirm orders on-the-go. Experienced Alfie personal shoppers are available to assist with orders 24 hours a day, 365 days a year.
How to use Alfie:
- Download the free Kenmore Alfie app
- Follow the prompts to properly complete the setup of Alfie with your Wi-Fi network
- Press the ‘talk’ button, voice a request to Alfie and press the ‘talk’ button again
- Review recommended options sent via text message through the free Alfie app
- Approve the product order via Alfie or the smartphone app and your order is on its way
*In order to use Kenmore Alfie, you will have to install the free Kenmore Alfie app for either iOS (requires iOS 8 and up) or Android™ (Android 4.1 and up) smartphone. In addition, Alfie requires a wireless network connection that is 2.4GHz 802.11 b/g with security OPEN, WEP, WPA, WPA II. Alfie also requires a free Shop Your Way Membership and is subject to its terms and conditions.
About the Kenmore Brand
The Kenmore Brand is an industry leader in delivering trusted performance in the home with smart and stylish appliance innovations that help consumers do things quicker, easier and better. Recognized as a top appliance brand for over 100 years, the Kenmore brand continues to give consumers more time, efficiency and improved results for better living with industry-leading products across small and large appliance categories. For more information, visit www.kenmore.com, www.cookmore.com/press-kit/ or www.facebook.com/kenmore.
PR Director – Kenmore
SOURCE: Sears, Roebuck and Co.