Transguard becomes a certified Diebold Nixdorf solutions service provider across the UAE

Transguard becomes a certified Diebold Nixdorf solutions service provider across the UAE

Partnership further enables banks in the UAE to maximize operational efficiency, increase network availability and elevate consumer experiences

DUBAI, United Arab Emirates, 2017-Oct-02 — /EPR Retail News/ — Transguard Group and Diebold Nixdorf today announced a strategic partnership to provide financial institutions and retailers in the United Arab Emirates (UAE) with best-in-class services and technology. Transguard Group, a leading UAE business support and outsourcing provider, is now a certified Diebold Nixdorf solutions service provider across the UAE. This partnership will enable Transguard to provide authorized maintenance services to a majority of financial institutions across the UAE. As financial and retail markets converge and expand, the synergies created from the partnership successfully respond to consumers’ needs for convenient, secure and seamless transaction experiences.

“Our partnership with Diebold Nixdorf further accelerates our mission to deliver total business support solutions and to enable our customers to focus on their core business,” said Dr. Abdulla Al Hashimi, Chief Executive Officer, Transguard Group. “Together, we will be able to provide our customers with optimum convenience for their networks, ensure availability and enhance efficiency with a single point of contact from cash-in-transit (CIT) and maintenance services, to managed services. We are confident that the feedback from our customers will be very positive”.

Transguard Group currently services more than 90 percent of the ATM network in the country, with more than 1,400 field engineers. As part of the partnership, Transguard Group will provide 24/7 maintenance across Diebold Nixdorf’s installed base in the UAE. Combined with Transguard’s managed services and the cash-in-transit (CIT) solutions, the new development enables financial institutions to have a single point-of-contact for all their technology and servicing needs. It also enables financial institutions to increase network efficiency and availability, while elevating the end consumer experience.

“Our strategic partnership and collaboration with Transguard Group enables us to further ensure we provide our customers in the UAE with around-the-clock availability,” said Habib Hanna, Diebold Nixdorf managing director, Middle East. “We have a momentous opportunity to expand our innovation capabilities to manage and shape the convergence of physical and digital platforms. This partnership is a testament to Diebold Nixdorf’s promise to service customers seamlessly, securely and with industry-leading quality.”

About Transguard Group
The UAE-based Transguard Group, an Emirates Group and Al Hail Holding company, was established in 2001 and is now the leading business support services provider in the region, with a turnover in excess of AED1.9 billion. The group has diversified significantly and has become an international business support services conglomerate leading in the fields of manpower services, cash facilities management, cash services, security services, integrated facility services. The group has a full-time staff of over 57,000, led by an experienced international management team. For further details, please log on to www.transguardgroup.com

About Diebold Nixdorf
Diebold Nixdorf, Incorporated is a world leader in enabling connected commerce for millions of consumers each day across the financial and retail industries. Its software-defined solutions bridge the physical and digital worlds of cash and consumer transactions conveniently, securely and efficiently. As an innovation partner for nearly all of the world’s top 100 financial institutions and a majority of the top 25 global retailers, Diebold Nixdorf delivers unparalleled services and technology that are essential to evolve in an ‘always on’ and changing consumer landscape.

Diebold Nixdorf has a presence in more than 130 countries with approximately 24,000 employees worldwide. The organization maintains corporate offices in North Canton, Ohio, USA and Paderborn, Germany. Visit www.DieboldNixdorf.com for more information.

Contact(s):

Renee Murphy
Media Relations
Email: renee.murphy@dieboldnixdorf.com
Phone: 330-490-5825

SOURCE: Diebold, Incorporated

UAE’s RAKBANK in partnership with Diebold Nixdorf launched Samsung Pay on their ATMs

RAS AL KHAIMAH, United Arab Emirates, 2017-Aug-07 — /EPR Retail News/ —RAKBANK, one of the leading banks in the United Arab Emirates (UAE), in partnership with Diebold Nixdorf, the leader in driving connected commerce, has launched Samsung Pay on their ATMs. With more than 250 Diebold Nixdorf (NYSE: DBD) ATMs, RAKBANK is maximizing consumer convenience by enabling cardless ATM transactions via the Samsung Pay mobile wallet on their smartphones.

The Samsung Pay solution on ATMs is an end-to-end contactless process that offers an effective, secure, convenient and easy-to-use digital solution that enables consumers to withdraw cash without a card at RAKBANK ATMs. Once a consumer is registered for a Samsung Pay account, the user can easily begin to use the cardless solution by tapping their device to the near field communications (NFC) reader on the ATM. Once detected, the consumer enters their PIN and completes the transactions as normal.

“Diebold Nixdorf was the first in the world to enable a live deployment and direct interaction between a phone and an ATM,” said Habib Hanna, Diebold Nixdorf managing director, Middle East. “Years later, we continue to pioneer cardless transactions with our mobile-enabled solutions that bridge the physical to digital worlds of cash to truly drive connected commerce.”

According to an ATMMarketplace.com report, mobile integration is one of the top three trends that will impact the ATM industry worldwide. Pre-staged mobile withdrawals will become the most popular and secure method for accessing cash—leading to greater consumer convenience and satisfaction.

“We are the first bank in the Middle East to launch Samsung Pay solutions to ATMs and it not only simplifies the customer experience when withdrawing cash, but also offers them the utmost convenience,” said Peter England, CEO of RAKBANK. “We are delighted to have worked with Diebold Nixdorf and Samsung Pay to take advantage of this innovative and reliable digital service. RAKBANK is fully committed to placing our customers’ needs first and providing them with highly convenient, secure, and simple digital banking services,” added Peter.

About RAKBANK
RAKBANK, also known as The National Bank of Ras Al Khaimah (P.S.C), is one of the UAE’s most dynamic financial institutions. Founded in 1976, it underwent a major transformation in 2001 as it rebranded into RAKBANK and shifted its focus from purely corporate to retail and small business banking. In addition to offering a wide range of Personal Banking services, the Bank increased its lending in the traditional SME, Commercial, and Corporate segment in recent years. The Bank also offers Islamic Banking solutions, via RAKislamic, throughout its 38 branches and its Telephone and Digital Banking channels. RAKBANK is a public joint stock company headquartered in the emirate of Ras Al Khaimah and listed on the Abu Dhabi Securities Exchange (ADX). For more information, please visit www.rakbank.ae or contact the Call Centre on +9714 213 0000. Alternatively, you can connect with RAKBANK via twitter.com/rakbanklive and facebook.com/rakbank.

About Diebold Nixdorf
Diebold Nixdorf, Incorporated (NYSE: DBD) is a world leader in enabling connected commerce for millions of consumers each day across the financial and retail industries. Its software-defined solutions bridge the physical and digital worlds of cash and consumer transactions conveniently, securely and efficiently. As an innovation partner for nearly all of the world’s top 100 financial institutions and a majority of the top 25 global retailers, Diebold Nixdorf delivers unparalleled services and technology that are essential to evolve in an ‘always on’ and changing consumer landscape.

Diebold Nixdorf has a presence in more than 130 countries with approximately 24,000 employees worldwide. The organization maintains corporate offices in North Canton, Ohio, USA and Paderborn, Germany. Visit www.DieboldNixdorf.com for more information.

Diebold Nixdorf Media Relations:
Kelly Piero
+1-330-490-3741
kelly.piero@dieboldnixdorf.com

Diebold Nixdorf Investor Relations:
Steve Virostek
+1-330-490-6319
steve.virostek@dieboldnixdorf.com

RAKBANK Media Relations:
Geraldine Dagher
Geraldine@rakbank.ae

SOURCE: Diebold Nixdorf

Diebold Nixdorf to present innovative retail and banking solutions at the Seamless Middle East Conference and Exhibition

Global innovator introduces latest ATM concept to Middle East market

DUBAI, United Arab Emirates, 2017-May-01 — /EPR Retail News/ — Diebold Nixdorf (NYSE: DBD), a global leader in driving connected commerce, will demonstrate the latest technology and solutions that support four key drivers in the retail and financial services industries— digitalization, individualization, automation and miniaturization– at the Seamless Middle East Conference and Exhibition May 1-2 in Dubai. In booth #R10, the company’s innovative retail and banking solutions come together to demonstrate the future of consumer transactions.

Diebold Nixdorf’s latest innovative banking concept, Essence, which features a sleek, modern design and user interface, will be one of the key exhibits at the event. Powered by software-driven interactions and intuitive multi-touch functionalities, such as swipe, scroll and smart zoom, the through-the-wall concept enhances and modernizes everyday consumer banking transactions. Available in an array of customizable colors and designs, the seamless, through-the-wall profile, advanced authentication options and electronic receipt capabilities provide consumers a glimpse into the future of consumer transactions.

Additionally, booth visitors will be led through a consumer experience journey in retail and banking scenarios. In the financial services experience, the following themes will be demonstrated:

  • Digital Onboarding – A custom self-service terminal that automates a variety of consumer transactions such as account opening via the ability to scan personal documents. Additionally, the solution enables a variety of advanced services such as biometric authentication, debit card and check book printing and remote video teller assistance.
  • Personalized, Omnichannel Consumer Experiences – Innovative software and systems meaningfully converge physical and digital channels to provide superior consumer interactions by enabling personalized, customized and seamless experiences at any touchpoint. Multiple use cases from roving and video teller to mobile banking and teller transactions, demonstrate a true end-to-end consumer experience.
  • Connected Insights – Advanced data analytics solutions that enable financial institutions to have a complete view of the self-service channel and improve ATM uptime by anticipating maintenance needs.
  • Operations and Management – A comprehensive portfolio of innovative software solutions to maximize availability, automate processes, reduce cost of ownership and improve cash cycle management to yield best-in-class results.
  • Enhanced Security – Tightly integrated multi-layer security solutions protect against historical and newly-evolving attack vectors.

In the retail experience, visitors will be introduced to the latest innovations in automated technology that meet the demands of both retailers and consumers:

  • Seamless Experiences – A comprehensive suite of software solutions provide high-quality, omnichannel experiences for consumers and enable advanced functionalities in the retail environment.
  • Store Transformation – Leading automation and self-service solutions support consumer demand for a faster, more secure checkout process with flexible payment and miniaturized footprint options for retailers of any size.
  • Service Stations – An end-to-end and innovative portfolio of systems and software that manage and synchronize the growing complexity of service station networks. From point-of-sale and back office to outdoor payment terminals and a customer service portal, the extensive portfolio enables increased operating efficiencies and profitability for service stations.

“Diebold Nixdorf is uniquely positioned to connect physical and digital channels and guide financial institutions and retailers into the future of connected commerce,” said Habib Hanna, Diebold Nixdorf managing director, Middle East. “Diebold Nixdorf’s technology leadership continues to enable our customers to stay ahead by transforming how consumers shop and connect with their money in this rapidly changing, increasingly digital consumer landscape.”

About Diebold Nixdorf
Diebold Nixdorf, Incorporated (NYSE: DBD) is a world leader in enabling connected commerce for millions of consumers each day across the financial and retail industries. Its software-defined solutions bridge the physical and digital worlds of cash and consumer transactions conveniently, securely and efficiently. As an innovation partner for nearly all of the world’s top 100 financial institutions and a majority of the top 25 global retailers, Diebold Nixdorf delivers unparalleled services and technology that are essential to evolve in an ‘always on’ and changing consumer landscape.Diebold Nixdorf has a presence in more than 130 countries with approximately 25,000 employees worldwide. The organization maintains corporate offices in North Canton, Ohio, USA and Paderborn, Germany. Visit www.DieboldNixdorf.com  for more information.

SOURCE: Diebold, Incorporated

Contact(s):

Media Relations
Renee Murphy
Email: renee.murphy@dieboldnixdorf.com
Phone: 330-490-5825
Investor Relations
Steve Virostek
Email: steve.virostek@dieboldnixdorf.com
Phone: 330-490-6319

MCB Islamic Bank Limited in Pakistan deploys new cash dispensing technology and software from Diebold Nixdorf

End-to-end solutions help reach unbanked population in Pakistan

KARACHI, Pakistan, 2017-Jan-26 — /EPR Retail News/ — According to a World Bank report, more than 50 percent of people in Pakistan remain unbanked—lacking access to critical financial services.1 MCB Islamic Bank Limited, a new bank in Pakistan, is expanding access to financial services and reaching the unbanked population with new cash dispensing technology and software from Diebold Nixdorf.

MCB Islamic Bank is opening new branches across Pakistan and will outfit each branch with Diebold Nixdorf’s latest self-service platform and software.

“Our goal is to provide our customers with the most reliable and advanced technology to ensure they receive positive experiences at our bank every time,” said Sufian Saeed, head of digital banking and alternative delivery channel, MCB Islamic Bank Limited. “Diebold Nixdorf’s superior self-service technology and software enables us to remain at the forefront of retail banking and deliver the best quality services to our customers.”

The new technology, equipped with biometric authentication and powered by Diebold Nixdorf’s dynamic software, will enable the bank to drive connected commerce and enhance the consumer experience with increased security and convenience while providing a seamless experience across their entire network.

“As financial institutions expand their reach within the region, we will continue to serve as a true partner to provide industry-leading technology and services to shape the future of consumer transactions,” said Habib Hanna, Diebold Nixdorf managing director, Middle East. “We are committed to creating collaborative partnerships with financial institutions, such as MCB Islamic Bank, to enable broader access to financial services and provide best-in-class consumer touchpoints for every market.”

In addition, a local distributor, Touchpoint Limited, will provide full maintenance services to ensure the highest level of availability on the new ATMs. “We are excited to partner with MCB Islamic Bank and will continue to work closely with Diebold Nixdorf to bring the most innovative solutions to the market,” said Tabish Sabah, CEO, TouchPoint Pvt. Limited.

About MCB Islamic Bank Limited
MCB Islamic Bank was established on 14 September 2015. We are successfully providing Shari’ah compliant products and services, approved by our Shari’ah Board, to customers interested in Islamic Banking. MCB Islamic Bank Limited obtained its banking license from the State Bank of Pakistan on June 12, 2014 and Commencement of Business on September 14, 2015. This is the first demerger transaction in the banking sector in Pakistan. In this transaction, the existing Islamic banking business of MCB Bank Ltd. in the form of thirty-four (34) branches shall be segregated and demerged from MCB Bank Ltd. and shall transfer to MCB Islamic Bank Ltd. through operation of law.

About Diebold Nixdorf
Diebold Nixdorf is a world leader in enabling connected commerce for millions of consumers each day across the financial and retail industries. Its software-defined solutions bridge the physical and digital worlds of cash and consumer transactions conveniently, securely and efficiently. As an innovation partner for nearly all of the world’s top 100 financial institutions and a majority of the top 25 global retailers, Diebold Nixdorf delivers unparalleled services and technology that are essential to evolve in an ‘always on’ and changing consumer landscape.

Diebold Nixdorf has a presence in more than 130 countries with approximately 25,000 employees worldwide. The organization maintains corporate offices in North Canton, Ohio, USA and Paderborn, Germany. Visit www.DieboldNixdorf.com for more information.

The World Bank. 8 February 2016. What Will It Take For Pakistan To Achieve Financial Inclusion? http://www.worldbank.org/en/news/feature/2016/02/08/what-will-it-take-for-pakistan-to-achieve-financial-inclusion

Contact:
Renee Murphy
Media Relations
Email: renee.murphy@dieboldnixdorf.com
Phone: 330-490-5825

Steve Virostek
Investor Relations
Email: steve.virostek@dieboldnixdorf.com
Phone: 330-490-6319

Source: Diebold Nixdorf

Al Rajhi Bank partners with Diebold Nixdorf to develop an award-winning biometric-enabled self-service solution

Customized debit card printing enhances consumer experience

RIYADH, Saudi Arabia, 2017-Jan-18 — /EPR Retail News/ — Al Rajhi Bank, a leading international banking group, recently partnered with Diebold Nixdorf to collaboratively develop an award-winning biometric-enabled self-service solution. The custom solution is the first to enable debit card printing via biometric authentication at a self-service terminal in the Middle East. In an effort to drive connected commerce in the region, 100 of the custom units with this unique service have been made available in Al Rajhi Bank’s branches through a local distribution partner, Alhamrani Universal Company.

“We are delighted to be the first bank to introduce this unique feature in the region, which will provide our customers with a secured and individualized service in just a matter of seconds,” said Saleh Alzumaie, general manager of retail banking group, Al Rajhi Bank. “Our collaboration with Diebold Nixdorf has been fruitful at turning our vision into reality with their collaborative approach to innovation.”

To print a new debit card, consumers can now use biometric fingerprint readers to authenticate themselves, select how their name will appear on the card, quickly receive the new card and continue on with their day. This service is part of a variety of additional services available on the self-service terminal such as check book printing, statement printing, pre-account opening, local and international remittances and more.

“In the Middle East, software-driven services such as digital onboarding and biometric authentication are readily being adopted,” said Habib Hanna, Diebold Nixdorf managing director, Middle East. “Diebold Nixdorf’s technology leadership is continuing to enable our customers to stay ahead in this rapidly changing, increasingly digital consumer landscape.”

“We are delighted to have worked closely with Al Rajhi Bank on this great achievement, and we’re committed to providing top quality services and delivering the latest innovations to financial institutions in the Middle East,” said Tariq Abdat, president, Alhamrani Universal Company.

About Al Rajhi Bank
Founded in 1957, Al Rajhi Bank is a leading International banking group with total assets of SR 307 billion (US$ 80 billion), a paid up capital of SR 16.25 billion (US$ 4.33 billion), employing more than 9,600 associates. With over 58 years of experience in banking and trading activities, the various individual establishments under the Al Rajhi name were merged into the umbrella ‘Al Rajhi trading and exchange corporation’ in 1978 and it was in 1988 that the bank was also established as a Saudi share holding company. With an established base in Riyadh, Saudi Arabia, Al Rajhi Bank has a vast network of over 600 branches, more than 4,400 ATM’s, and 60,000 POS units installed with merchants and the largest customer base of any bank in the Kingdom. The first men’s branch was opened in Aldirah in 1957, with the first ladies branch being opened in AlShmaisi in 1979.

About Diebold Nixdorf
Diebold Nixdorf is a world leader in enabling connected commerce for millions of consumers each day across the financial and retail industries. Its software-defined solutions bridge the physical and digital worlds of cash and consumer transactions conveniently, securely and efficiently. As an innovation partner for nearly all of the world’s top 100 financial institutions and a majority of the top 25 global retailers, Diebold Nixdorf delivers unparalleled services and technology that are essential to evolve in an ‘always on’ and changing consumer landscape.

Diebold Nixdorf has a presence in more than 130 countries with approximately 25,000 employees worldwide. The organization maintains corporate offices in North Canton, Ohio, USA and Paderborn, Germany. Visit www.DieboldNixdorf.com for more information.

Contact:

Renee Murphy
Media Relations
Email: renee.murphy@dieboldnixdorf.com
Phone: 330-490-5825

Steve Virostek
Investor Relations
Email: steve.virostek@dieboldnixdorf.com
Phone: 330-490-6319

Source: Diebold Nixdorf