Costa Coffee introduces innovative new Flat Family range

  • All new Costa Coffee Flat Family launches with Flat Mocha, Flat Black and Coconut Flat White joining the classic Flat White
  • All hail the mighty White Hot Chocolate; fan favourite makes a comeback for a limited time only
  • Easter Choc-O-Crunch and Lemon Layer Cake do the bunny hop onto the seasonal sweet menu

London, 2018-Mar-08 — /EPR Retail News/ — Costa Coffee, the Nation’s Favourite Coffee Shop*, is springing into March with an innovative new Flat Family range, putting the smooth Flat White style centre stage. Proudly the first branded UK coffee shop to introduce the Flat White in 2010, the new range of styles and flavours offers exciting new ways to enjoy this speciality drink.

The Costa Coffee Flat Family includes the Flat Mocha, Flat Black, Coconut Flat White and of course the classic Flat White. Each member of the Flat Family is handcrafted by an expert barista using the purest coffee extraction method, a cortissimo shot – 21 grams of coffee extracted over 15 seconds to create a shorter extraction. This process ensures a shorter, purer espresso for a strong but smooth taste, blended with velvety milk that makes a Flat White heavenly and creamy.

Also, on the drinks list this spring is the White Hot Chocolate, making a triumphant return after customers mourned its absence from the Christmas menu. Sweet and warming, it’s the perfect chocolatey treat this Easter. Fans must be quick – it’s available for a limited time only.

Chocoholics will also rejoice as Lindt bunnies hop in store for Easter. Costa Coffee will be giving away a free golden Lindt bunny with the purchase of any hot chocolate.

The new Insta-worthy Easter Choc-O-Crunch is a pastel inspired treat topped with white chocolate in baby pink, powder blue and lemony yellow. Those with a sweet tooth could also choose a Lemon Layer Cake; a triple packed lemon-flavoured sponge, topped with lemon butter frosting and finished with a candied lemon peel kiss.

Costa Coffee will also be rolling out a scrumptious savoury addition to the menu. The Pork Sausage Roll makes the perfect partner for any hot drink at breakfast, lunch or dinner.

Gennaro Pelliccia, Master of Coffee at Costa said: “We’re bouncing into March with the launch of our new seasonal menu. At Costa Coffee we are constantly introducing innovative and exciting ways for customers to enjoy great coffee. We were the first branded coffee shop to introduce the Flat White to the UK in 2010 and we’re looking forward to now sharing new ways to experience the smooth and creamy coffee favourite with the introduction of the Flat Family. There’s something for everyone in the Flat Family – from the Flat Black, for those who prefer their coffee pure, to the Flat Mocha, for those who can’t resist a touch of chocolate.”

The Costa March menu is in stores now and can be viewed online here:

Drinks Menu

  • Flat Black – from £2.25 NEW!
  • Flat Mocha – from £2.90 NEW!
  • Coconut Flat White – from £2.95 NEW!
  • White Hot Chocolate – from £2.95 LIMITED EDITION!
  • Mango & Passion Fruit Cooler – from £2.95 NEW!
  • Pineapple & Coconut Fruit Cooler – from £2.95 NEW!
  • Red Summer Berries Fruit Cooler – from £2.95 NEW!

Food Menu

  • Easter Choc-O-Crunch – from £1.95 NEW!
  • Pork Sausage Roll – from £1.99 NEW!
  • Lindt Chocolate Rabbit – from 45p NEW!
  • Chocolate Cornflake Nest – from £1.95 NEW!
  • Lemon Layer Cake – from £2.55 NEW!

All new menu items are subject to availability.

Founded in London by Italian brothers Sergio and Bruno Costa in 1971, Costa is now part of Whitbread PLC, which this year celebrates its 275th Anniversary as a great British business.

With over 2,200 coffee shops in the UK and more than 1,200 in 29 international markets we are the fastest growing coffee shop business in the UK and are proud to be the UK’s favourite coffee shop, having been awarded “Best Branded Coffee Shop Chain in the UK and Ireland” by Allegra Strategies for seven years running (2010, 2011, 2012, 2013, 2014 & 2015 and 2016).

Looking after coffee growers is extremely important to us, which is why we established The Costa Foundation, a registered charity with the aim to relieve poverty, advance education and the health and environment of coffee-growing communities around the world. So far, The Costa Foundation has funded the building of 72 schools and improved the social and economic welfare of coffee-growing communities.

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Source: Costa Coffee

NCR research: UK consumers remain cautious about sharing their data despite banking industry’s efforts to embrace innovative, data-driven services

LONDON, 2017-Nov-28 — /EPR Retail News/ — New research from the global leader in omni-channel solutions, NCR Corporation (NYSE: NCR), has revealed that despite the banking industry’s efforts to embrace innovative, data-driven services, UK consumers remain cautious about sharing their data. These findings are particularly striking in the face of PSD2 (Second Payment Services Directive), which will open up banks’ data and infrastructure to a wider ecosystem.

A survey of more than 1,000 UK adults ages 16 and older* has found that nearly half of respondents (47 percent) with personal bank accounts would only feel comfortable with banks collecting the bare minimum of data required to run their accounts. At the same time, 91 percent of respondents agreed that banking services should be innovative and modern, revealing a disconnect between consumers’ lack of trust in sharing data, and the desire for more innovative services from their banks.

The research identified three key findings which highlight the growing consumer demand for personalized service that makes banking easier and more relevant. About half of the survey respondents (49 percent) were interested in banking loyalty programs in partnership with retailers requiring third-party data sharing. 46 percent were open to financial advice services that keep track of their spending information to help save money, while 39 percent would consider using a service prompting them when an important personal event, such as a loved one’s birthday or an anniversary, is approaching.

The survey also showed that security remains a trust factor between the consumer and their bank. It needs to be not only robust but also a seamless part of the consumer-bank interaction. More than half of respondents (58 percent) would be interested in using biometric authentication methods like fingerprint, iris, or voice authentication. For 52 percent of them the primary appeal is that they feel it would make banking more secure. But the interfaces used to connect these to the banking environment come from third parties. Most strikingly, a third of respondents (33 percent) explicitly stated they either currently conduct banking transactions using a digital personal assistant like Amazon’s Alexa or Apple’s Siri, or would like to in future. The use of digital personal assistants could require hosting customer data on third-party infrastructure.

“As consumers increasingly look beyond traditional banking services, it is important for banks to reassure consumers that their personal data will be protected and safe,” said Joe Gallagher, vice president & general manager of Self Service & Branch at NCR Corporation. “It is vital that consumer data will be used in a way that they are happy with, especially as third-party technology increasingly plays a role in the banking innovations they expect.”

NCR works with banks on a daily basis to help them provide seamless omni-channel services that put customers at the heart of the banking experience by bringing together the various processes involved in acquiring, authorizing and routing payments, enabling them to quickly introduce new services with the highest security standards.

About NCR Corporation
NCR Corporation (NYSE: NCR) is a leader in omni-channel solutions, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across the financial, retail, hospitality, travel, telecom and technology industries. NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Duluth, Ga., with about 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries. NCR encourages investors to visit its website which is updated regularly with financial and other important information about NCR.

Web site:
Twitter: @NCRCorporation

News Media Contacts:
Ortrud Wenzel
NCR Public Relations
+49 821 405 8191

Source: NCR Corporation

Intershop Communications AG and Microsoft announce development of innovative cloud-based e-commerce offering

Jena, Germany, 2016-Aug-19 — /EPR Retail News/ — Intershop Communications AG and Microsoft have today announced the development of an innovative cloud-based e-commerce offering. This means that the Intershop Commerce Management will provide customers with a leading e-commerce technology as a scalable solution in Microsoft’s Azure cloud platform. Microsoft will simultaneously support Intershop in seamless integration with existing cloud-based Dynamics NAV industry partner solutions. Such a solution is highly attractive to growth-oriented small to medium-sized companies in particular, who want to boost their online sales. The benefits of this approach include easy and fast e-commerce project implementation, flexible solution scalability, usage-based billing, very low capital commitment, and extremely high reliability – without needing to supply proprietary IT resources. With regard to international sales, the application and data can be hosted wherever they are regionally required. All enterprises can achieve an ROI (Return on Investment) within the shortest time, by opening up new sales channels in this way.

In conjunction with the Synaptic Commerce architecture geared for extensibility, further successive cloud-based solutions will be provided for Intershop Commerce Management and Dynamics NAV, designed to offer industry-specific solutions.

Dr. Jochen Wiechen, Intershop Communications AG CEO, sees huge potential in the collaboration: “The joint offering of Intershop and Microsoft based on the Azure platform provides a combination of leading, proven technology and extreme flexibility at minimal investment costs. Which systems our customers prefer to integrate for their individual solution, the regions in which they want to make this sales channel available, and the volume to be run on it – all of the above, companies can choose freely according to their requirements and sales strategy. Overall, in this solution, small to medium-sized companies discover a series of answers to challenges they currently face.”

“Intershop customers will in future therefore benefit from the scalability and flexibility of Microsoft Azure and the global Microsoft cloud platform, the strengths of which are already proven in the e-commerce field with its high demands on time-to-market speed, availability, and scalability in both directions,” says Peter Jaeger, Senior Director Developer Experience (DX) and Microsoft Germany Board Member.

About Intershop
Intershop Communications AG (founded in Germany 1992; Prime Standard: ISH2) is the leading independent provider of omni-channel commerce solutions. Intershop offers high-performance packaged software for internet sales, complemented by all necessary services. Intershop also acts as a business process outsourcing provider, covering all aspects of online retailing up to fulfillment. Around the globe more than 300 enterprise customers, including HP, BMW, Würth, and Deutsche Telekom run Intershop solutions. Intershop is headquartered in Jena, Germany, and has offices in the United States, Europe, Australia, and China. More information about Intershop can be found online at

This news release contains forward-looking statements regarding future events or the future financial and operational performance of Intershop. Actual events or performance may differ materially from those contained or implied in such forward-looking statements. Risks and uncertainties that could lead to such difference could include, among other things: Intershop’s limited operating history, the unpredictability of future revenues and expenses and potential fluctuations in revenues and operating results, significant dependence on large single customer deals, consumer trends, the level of competition, seasonality, risks related to electronic security, possible governmental regulation, and general economic conditions.


Head of Corporate Communication

Phone: +49 3641 50-1000
Fax: +49 3641 50-1309

Source: Intershop