Walgreens Healthcare Clinics will transition to the Epic electronic health record (EHR) platform

Implementation will enable more seamless communication with local providers and health systems

DEERFIELD, Ill., 2015-11-9 — /EPR Retail News/ — Walgreens today announced its Healthcare Clinics will soon transition to the Epic electronic health record (EHR) platform, to further enhance care coordination among providers, while also supporting the long-term growth plan for its clinic business. The move to the new EHR, EpicCare, will begin in early calendar year 2016.

“This state-of-the-industry EHR will enable more seamless communication with health systems and local providers, and gives us enhanced capabilities to deliver better health outcomes through greater care coordination and interoperability,” said Patrick Carroll, M.D., chief medical officer for Healthcare Clinics. “As our clinics play an increasingly important role in health care, supporting the health care system, provider practices and patients’ medical homes, care coordination can be critical. This will benefit our patients, clinic providers and partners, and serves as an instrumental part of our strategic growth plan.”

The platform will provide a number of benefits, including Care Everywhere – Epic’s EHR-based interoperability network. The largest in the U.S., it will connect with other healthcare organizations to securely share a patient’s medication list, assisting with medication reconciliation and review during Healthcare Clinic visits.

“We’re pleased to welcome Walgreens to the Epic family and look forward to supporting their goal of improving access to high quality, coordinated care,” said Carl Dvorak, Epic president. “With our shared focus on interoperability, Walgreens will also become a part of the nation’s largest network of care organizations securely sharing patient information with hospitals, laboratories, private practices, federal agencies, local care providers and state HIEs.”

“As we continue to invest in our retail clinic business, it’s critical to have these best-in-class intelligence tools that support our commitment to patient care, and can help position Healthcare Clinics as a strategic partner of choice within the communities we serve,” said Jeff Koziel, group vice president for Walgreens Healthcare Clinics.

Walgreens manages more than 400 Healthcare Clinic locations in the U.S., and currently utilizes its own proprietary EHR. Most clinics are open seven days a week, including extended evening and weekend hours. Online appointment scheduling is available although no appointment is required, and most health insurance plans are accepted. More than 80 percent of Healthcare Clinic patient visits are covered under some form of insurance.

About Walgreens
Walgreens (www.walgreens.com), the nation’s largest drugstore chain, is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), the first global pharmacy-led, health and wellbeing enterprise. More than 8 million customers interact with Walgreens each day in communities across America, using the most convenient, multichannel access to consumer goods and services and trusted, cost-effective pharmacy, health and wellness services and advice. Walgreens operates 8,173 drugstores with a presence in all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands. Walgreens digital business includes Walgreens.com, drugstore.com, Beauty.com, SkinStore.com and VisionDirect.com. Walgreens also manages more than 400 Healthcare Clinic and provider practice locations around the country.

Contact(s)

Walgreens
Jim Cohn, 847-315-2950
http://news.walgreens.com
@WalgreensNews
facebook.com/Walgreens

Walgreens and Providence Health & Services partner to coordinate patient care and improve patient access

Agreement to bring retail clinic expansion to Oregon and Washington under new collaborative services model

DEERFIELD, Ill. & SEATTLE, 2015-8-21— /EPR Retail News/ —  Walgreens and Providence Health & Services today announced a strategic clinical collaboration aimed at coordinating patient care and improving patient access, which plans to bring up to 25 new retail clinics to Oregon and Washington. The clinics will be owned and operated by Providence and its affiliates, and become the first to open at Walgreens stores under a new collaborative services model.

Providence Express Care at Walgreens, or Swedish Express Care at Walgreens in the Seattle area, will provide an integrated health care option for patients with a known, trusted provider, while helping to evolve the retail clinic model from urgent episodic care to more coordinated care. In the near term, Walgreens and Providence will open three clinics in both the Portland and Seattle areas in early 2016, with plans for further expansion within the next two years.

“This is a reflection of our efforts to develop deeper and more strategic relationships with our health system partners,” said Jeff Koziel, Walgreens group vice president for Healthcare Clinics. “Collaboration among providers is key in today’s health care environment, to help ensure continuity of patient care and to provide greater convenience and access for patients. We look forward to working with Providence to expand the retail clinic footprint at Walgreens, and to help manage patients for both pharmacy and medical needs.”

The Providence and Swedish electronic health record platform will connect directly to the clinics to create a seamless experience no matter where patients choose to access care. Information, and more importantly, care, is coordinated between visits, leading to overall better long-term health management for the consumer.

“Accessing quality health care should be convenient and simple,” said Mike Waters, senior vice president of physician services at Providence. “We believe this collaboration is a solution for health care providers to better serve populations. With Walgreens nationwide footprint and deep understanding of patients’ needs, together we can ease the way for consumers and ultimately, create healthier communities.”

Providence and Swedish Express Care at Walgreens will offer a fast, easy and affordable option for treating common illnesses and injuries. The clinics will operate extended hours seven days a week, allow for walk-ins and same-day scheduling and provide an after-hours option for care on evenings and weekends.

Swedish Health Services is a Providence affiliate and trusted provider with a 105-year history of serving patients in the Northwest. In the first six clinics, Swedish providers will staff Issaquah, Kirkland and Renton, Wash. locations and Providence providers will staff Beaverton and Milwaukie, Ore. and Vancouver, Wash. locations.

As part of the agreement, Walgreens and Providence will form a collaborative leadership governance council to further advance retail health. The council will bring together Walgreens expertise in retail pharmacy and national Healthcare Clinic operations, with Providence’s health system and patient care expertise. The council will explore opportunities for Providence to participate in Walgreens national retail clinic and pharmacy programs, as well as opportunities to integrate additional retail health services and offerings into the customer and patient experience at Walgreens.

About Walgreens
Walgreens (www.walgreens.com), the nation’s largest drugstore chain, is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), the first global pharmacy-led, health and wellbeing enterprise. More than 8 million customers interact with Walgreens each day in communities across America, using the most convenient, multichannel access to consumer goods and services and trusted, cost-effective pharmacy, health and wellness services and advice. Walgreens operates 8,240 drugstores with a presence in all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands. Walgreens digital business includes Walgreens.com, drugstore.com, Beauty.com, SkinStore.com and VisionDirect.com. Walgreens also manages more than 400 Healthcare Clinic and provider practice locations around the country.

About Providence Health & Services
Providence Health & Services is a not-for-profit Catholic health care ministry committed to providing for the needs of the communities it serves – especially for those who are poor and vulnerable. Providence’s services include 34 hospitals, 475 physician clinics, senior services, supportive housing and many other health and educational services. The health system and its affiliates employ more than 76,000 people across five states – Alaska, California, Montana, Oregon and Washington – with its system office located in Renton, Wash. In 2014, Providence provided more than $848 million in community benefit to help create healthier communities. Providence Health & Services continues a tradition of caring that the Sisters of Providence began nearly 160 years ago.

Contact(s)

Providence Health & Services
Colleen Wadden, (206) 979-1620
or
Walgreens
Jim Cohn, 847-315-2950

SOURCE: Walgreens