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Tag: Kevin Quiring

Accenture Strategy: Organizations must pay attention to new factors driving customer loyalty in the digital age

Accenture Strategy unveils the new ‘languages of loyalty’ driving customer relationships in the digital age NEW YORK, 2017-Feb-16 — /EPR Retail News/ — Organizations are wasting billions of dollars each year on customer loyalty programs that don’t work like they used to, according to new research from Accenture Strategy. With millions of loyalty points sitting dormant…

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EPR Retail News