Hy-Vee pharmacies supports Iowa Department of Public Health in its fight against substance abuse and addiction issues

New Consolidated Website and Helpline Established by State of Iowa to Help Those in Need

WEST DES MOINES, Iowa, 2018-Jan-08 — /EPR Retail News/ — Hy-Vee, Inc. announced today that all Hy-Vee pharmacies in Iowa will partner with the Iowa Department of Public Health (IDPH) to provide patients and employees with information on how they can get help for opioid and other substance abuse issues.

In a statewide initiative, all 104 Hy-Vee pharmacies in Iowa will post information about a new website recently launched by the IDPH called YourLifeIowa.org to bring awareness and offer help to those individuals and families dealing with substance abuse and gambling addiction, as well as assist with suicide prevention. In addition, a new 24-hour helpline is in place: (855) 581-8111. Counter cards and information tear pads will be located at each Hy-Vee pharmacy, and informational posters will be located in Hy-Vee employee break rooms.

“There are Iowans who are facing adversity and need help when it comes to substance abuse and other addictions,” said Kristin Williams, Hy-Vee’s senior vice president and chief health officer. “As a pharmaceutical leader in Iowa, we want to direct our patients and employees to a place where they can get help for themselves or for loved ones, and YourLifeIowa is an excellent starting point.”

YourLifeIowa.org incorporates information previously found on the IDPH Suicide Prevention website, as well as the 1-800-BETS OFF and DrugFreeInfo (formerly the Iowa Substance Abuse Information Center) websites. In addition to the 24-hour telephone helpline (all three previous toll-free numbers will still be active), the new YourLifeIowa system offers mobile-friendly Internet-based communications (e.g., online chat) and texting capabilities.

One of the major enhancements of the site is a facility locator, which allows treatment facilities to feature a welcome video, contact information, services offered, map, picture and description.

All services offered by YourLifeIowa are free and confidential.

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Hy-Vee, Inc. is an employee-owned corporation operating more than 245 retail stores across eight Midwestern states with sales of $10 billion annually. The supermarket chain is synonymous with quality, variety, convenience, healthy lifestyles, culinary expertise and superior customer service. Hy-Vee ranks in the Top 10 Most Trusted Brands and has been named one of America’s Top 5 favorite grocery stores. The company’s 85,000 employees provide “A Helpful Smile in Every Aisle” to customers every day. For additional information, visit www.hy-vee.com.

SOURCE: Hy-Vee Inc.

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Hy-Vee Opens Telepharmacy Location at Manson, Iowa

Hy-Vee Opens Telepharmacy Location at Former Medicap Pharmacy

WEST DES MOINES, Iowa, 2017-Dec-06 — /EPR Retail News/ — Hy-Vee, Inc. has expanded its pharmacy access to Manson, Iowa, with a new telepharmacy location that opened last week.

“We are thrilled to provide Hy-Vee pharmacy services and maintain a personal pharmacist connection for residents in Manson through our new telepharmacy location,” said Kristin Williams, Hy-Vee’s senior vice president and chief health officer. “Enhancing health care for our customers is a top priority, and this location will fill prescriptions as well as offer additional health and wellness services that Hy-Vee is known for.”

Hy-Vee recently purchased the Medicap Pharmacy in Manson, which reopened as a telepharmacy under the Hy-Vee Pharmacy name on November 30. Medicap’s pharmacy technician has joined the Hy-Vee Pharmacy team, and a full-time pharmacist will be on site 16 hours per month.

At the telepharmacy, a prescription is processed similarly to how it would be at a Hy-Vee retail pharmacy. A pharmacist at the Fort Dodge Hy-Vee will verify the prescription for accuracy, as well as review the prescription for appropriateness in dosing and safety. Once the pharmacist completes an initial verification, a certified technician fills the prescription. The pharmacist then provides an additional verification by checking the accuracy of the filling process via digital equipment. Pharmacists are able to counsel the patient via iPad and telephone to answer any questions.

Williams said the new telepharmacy provides patients “with a direct line of communication to a pharmacist without having to leave their community.” In addition, the telepharmacy expands the selection of current over-the-counter product offerings

Hy-Vee, Inc. is an employee-owned corporation operating more than 245 retail stores across eight Midwestern states with sales of $10 billion annually. The supermarket chain is synonymous with quality, variety, convenience, healthy lifestyles, culinary expertise and superior customer service. Hy-Vee ranks in the Top 10 Most Trusted Brands and has been named one of America’s Top 5 favorite grocery stores. The company’s 85,000 employees provide “A Helpful Smile in Every Aisle” to customers every day. For additional information, visit www.hy-vee.com.

Source: Hy-Vee, Inc.

Hy-Vee acquires telepharmacy locations in Victor and West Liberty to expand its pharmacy access in rural Iowa communities

Victor and West Liberty telepharmacies fill prescriptions and offer OTC health items

WEST DES MOINES, Iowa, 2017-Nov-16 — /EPR Retail News/ — Hy-Vee, Inc. is excited to expand its pharmacy access in rural Iowa communities via telepharmacy services. Two existing telepharmacy locations in Victor and West Liberty, Iowa, were purchased by Hy-Vee and will continue to operate as telepharmacies under the Hy-Vee Pharmacy name. Both locations opened on Nov. 6, and provide patients with a direct line of communication to a pharmacist without having to leave their community.

At the telepharmacy, a prescription is processed similarly to how it would be at a Hy-Vee retail pharmacy. A pharmacist verifies the prescription for accuracy, as well as reviews the prescription for appropriateness in dosing and safety. Once the pharmacist completes an initial verification, a certified pharmacy technician may fill it at the telepharmacy location. The pharmacist provides an additional verification by checking the accuracy of the filling process via digital equipment. Pharmacists then are able to counsel the patient via iPad and telephone technology.

The telepharmacies have store fronts and offer over-the-counter health and convenience-style items. Though they do not have a full-time pharmacist, they will have a pharmacist on site 16 hours per month. Grinnell Hy-Vee is the home store for Victor, and Muscatine Mainstreet Hy-Vee is the home store for West Liberty.

“We are thrilled to provide Hy-Vee pharmacy services and maintain a personal pharmacist connection for residents in Victor and West Liberty, Iowa, through our new telepharmacy locations,” said Kristin Williams, Hy-Vee’s senior vice president and chief health officer. “Enhancing health care for our customers is a top priority, and these locations will fill prescriptions as well as offer additional health and wellness services that Hy-Vee is known for.”

Hy-Vee, Inc. is an employee-owned corporation operating more than 245 retail stores across eight Midwestern states with sales of $10 billion annually. The supermarket chain is synonymous with quality, variety, convenience, healthy lifestyles, culinary expertise and superior customer service. Hy-Vee ranks in the Top 10 Most Trusted Brands and has been named one of America’s Top 5 favorite grocery stores. The company’s 85,000 employees provide “A Helpful Smile in Every Aisle” to customers every day. For additional information, visit www.hy-vee.com.

Source: Hy-Vee, Inc.

Hy-Vee pharmacies in Iowa, Missouri, South Dakota and Wisconsin now offer naloxone without a prescription

West Des Moines, Iowa, 2017-May-12 — /EPR Retail News/ — To assist in the national crisis concerning opioid overdoses, Hy-Vee, Inc., announced today (May 10, 2017) that it now offers naloxone to customers without a prescription in four of the eight states where it has pharmacies.

All Hy-Vee pharmacy locations in Iowa, Missouri, South Dakota and Wisconsin offer naloxone without a prescription. The effort is meant to help prevent opioid-related deaths. While naloxone is known to reverse the effects of an opioid overdose, the medication has no effect if opioids are absent.

“We know the availability of this medication has the potential to save lives,” said Kristin Williams, senior vice president and chief health officer at Hy-Vee. “It’s vital that we do everything we can to assist those with a loved one who may encounter an opioid overdose by combining medications or by accidentally taking too much of a medication, being unaware of the life-threatening result.”

Naloxone is available at Hy-Vee pharmacies in nasal spray, as well as injection form by request.

Hy-Vee pharmacists will also ensure that patients and their family members understand how to recognize signs of an opioid overdose and how to administer the medication. While naloxone is not a cure for an opioid overdose, it can assist an individual until emergency treatment is available and long-term treatment is provided.

Naloxone can be administered to any person who has overdosed on a wide range of opioids, including hydrocodone, oxycodone, morphine and codeine, as well as heroin. According to the Centers for Disease Control and Prevention, opioids killed more than 33,000 people in 2015, more than any year on record. Nearly half of all opioid overdose deaths involve a prescription opioid.

Pharmacists in South Dakota and Missouri can dispense naloxone without a prescription through a physician-signed protocol with a designated pharmacy or pharmacy chain. The Iowa Board of Pharmacy and Wisconsin Pharmacy Examining Board have both implemented administrative rules outlining procedures and training requirements for participating pharmacies. Prior to these efforts in these states, the only way for individuals to obtain naloxone was through their doctor or other prescriber, followed by a trip to the pharmacy for the drug.

About Hy-Vee, Inc.

Hy-Vee Inc. is an employee-owned corporation operating more than 240 retail stores across eight Midwestern states with sales of $9.8 billion annually. The supermarket chain is synonymous with quality, variety, convenience, healthy lifestyles, culinary expertise and superior customer service. Hy-Vee ranks in the Top 10 Most Trusted Brands and has been named one of America’s Top 5 favorite grocery stores. The company’s 84,000 employees provide “A Helpful Smile in Every Aisle” to customers every day. For additional information, visit www.hy-vee.com.

Contact:
Hy-Vee Customer Care
(800) 772-4098
ProductInquiry@hy-vee.com

Source: Hy-Vee Inc.

All Hy-Vee pharmacies can now fill pet-specific medications

WEST DES MOINES, Iowa, 2016-Apr-21 — /EPR Retail News/ — All Hy-Vee pharmacies throughout the company’s eight-state region can now fill pet-specific medications. While Hy-Vee stores have been filling pet medications such as antibiotics and allergy medications for many years, this new service has been expanded to include flea and tick medications, heartworm, NSAIDs and hundreds of other pet medications at affordable prices.

According to the American Pet Products Association, approximately 65 percent of households in the United States own a pet. Hy-Vee’s expansion in the pet prescription area is another way the grocery chain is helping customers save time and money.

“This unique, value-added service is the latest way Hy-Vee is making life a little easier and more convenient for our customers,” said Kristin Williams, Hy-Vee’s senior vice president of pharmacy operations. “Now our customers can pick up their pet’s medications while picking up their own medications or groceries for the week.”

To participate, customers simply need to ask their veterinarian for a prescription for their pet and then bring it to Hy-Vee to be filled, similar to how a doctor prescribes medication for a person.

Customers are able to automatically fill their pets’ prescriptions through Hy-Vee’s Repeat Refill program. Additionally, delivery and drive-thru pharmacy service is available as well as mobile notifications where customers are able to track the status of their prescription with the Hy-Vee mobile app.

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Hy-Vee, Inc. is an employee-owned corporation operating 240 retail stores across eight Midwestern states with sales of $9.3 billion annually. Hy-Vee ranks among the top 25 supermarket chains and the top 50 private companies in the United States. Supermarket News, the authoritative voice of the food industry, has honored the company with a Whole Health Enterprise Award for its leadership in providing services and programs that promote a healthy lifestyle. For more information, visit www.hy-vee.com.

SOURCE: Hy-Vee, Inc.