Lowe’s Christiansburg, Va. store pilots lightweight wearable robotic suit to support employees

Lowe’s Christiansburg, Va. store pilots lightweight wearable robotic suit to support employees

 

MOORESVILLE, N.C., 2017-May-16 — /EPR Retail News/ — Lowe’s and Virginia Tech have joined forces to develop an exosuit—a wearable robotic suit with lift-assist technology— for Lowe’s store employees. Currently in pilot at Lowe’s Christiansburg, Va. store, the lightweight exosuit is designed to support employees by helping them lift and move product through the store more efficiently, to aid against muscle fatigue that can result from repetitive motion.

“Our employees ensure our stores are always ready for customers,” said Kyle Nel, executive director of Lowe’s Innovation Labs, the company’s disruptive technology hub. “As a way to support them, we found a unique opportunity to collaborate with Virginia Tech to develop one of the first retail applications for assistive robotic exosuits.”

As part of Lowe’s Innovation Lab’s narrative-driven approach, the team works with science fiction writers to envision the future, using storytelling as inspiration for innovative initiatives. The Lab envisioned a future where the use of technology could provide special superpowers to employees and maximize performance. To bring this narrative to life, Lowe’s engaged Dr. Alan Asbeck, assistant professor in the Department of Mechanical Engineering, and a team of eight graduate and undergraduate students from Virginia Tech’s Assistive Robotics Laboratory.

Together, Lowe’s and Virginia Tech designed and developed an exosuit prototype after months of lab testing. The outcome was a light-weight wearable exosuit that reinforces proper lifting form, and is intended to make lifting heavy objects easier. The exosuit is designed to accomplish this by absorbing energy and delivering it back to the user, enabling them to exert less force to complete certain movements. As they bend and stand, carbon fiber in the suit’s legs and back act like a taut bow ready to launch an arrow, helping them spring back up with greater ease. As a result, commonly lifted objects, like a bag of concrete or a five-gallon bucket of paint, feels significantly lighter to the user.

“Over the past couple years, human assistive devices have become an area of interest,” Asbeck said. “But, our technology is different, not only because of the suit’s soft, flexible elements, but because we’re putting the prototype in a real world environment for an extended period of time.”

The first four suits are currently in use by the stocking team at the Christiansburg store. During the coming months, Asbeck and his team will work with Lowe’s to assess the physical impact of the suit. Lowe’s will also lead employee engagement studies to better understand the impact of the exosuit on the work experience.

About Lowe’s
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving more than 17 million customers a week in the United States, Canada and Mexico. With fiscal year 2016 sales of $65.0 billion, Lowe’s and its related businesses operate or service 2,365 home improvement and hardware stores and employ over 290,000 people. Founded in 1946 and based in Mooresville, N.C., Lowe’s supports the communities it serves through programs that focus on K-12 public education and community improvement projects. For more information, visit Lowes.com.

About Virginia Tech
Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech takes a hands-on, engaging approach to education, preparing scholars to be leaders in their fields and communities. As the commonwealth’s most comprehensive university and its leading research institution, Virginia Tech offers 240 undergraduate and graduate degree programs to more than 31,000 students and manages a research portfolio of $513 million. The university fulfills its land-grant mission of transforming knowledge to practice through technological leadership and by fueling economic growth and job creation locally, regionally, and across Virginia.

Media Inquiries:
704-758-2917
mailto:PublicRelations@Lowes.com

Source: Lowe’s Companies, Inc.

###

Lowe’s Canada introduces on-demand virtual reality skills clinic — Holoroom How To

Preliminary studies by Lowe’s Innovation Labs reveal multi-sensory virtual reality can increase engagement and retention in home improvement education

Boucherville (Québec), 2017-Apr-04 — /EPR Retail News/ — Lowe’s Canada is proud to introduce Holoroom How To, an on-demand virtual reality skills clinic and the latest iteration of Lowe’s Innovation Labs’ Holoroom experience, their immersive design and visualization tool. Debuting this month in a Lowe’s store in Burlington, Ontario, and in a few weeks in a RONA store in Beloeil, Québec, the simulated experience explores the relationship between virtual reality technology, engagement and retention in learning. The Holoroom How To proof-of-concept made its first appearance at a Lowe’s store in Framingham, Massachusetts (in the Boston area). Lowe’s is the first retailer to apply augmented reality (AR) and virtual reality (VR) technology beyond design assistance to address the evolution of home improvement learning and skills.

We are excited to be a partner of Lowe’s Innovation Labs and to make the Holoroom How To experience available to our Canadian customers, as it clearly illustrates how innovation can enable us to go one step further in supporting and inspiring our customers in their renovation projects,” mentioned Claire Bara, vice-president, Strategy and Business Insights for Lowe’s Canada. “The Canadian market represents a great platform for the Lowe’s Innovation Labs to test some exciting new projects. With its diverse portfolio of brands and store formats, Lowe’s Canada offers many varied opportunities for learning,” said Claire Bara.

“During the past three years, we have been exploring real-life applications of augmented and virtual reality experiences to directly help our customers solve everyday problems,” said Kyle Nel, executive director of Lowe’s Innovation Labs, the company’s disruptive innovation hub. “Our experience has shown that customers are embracing AR/VR as part of their home improvement journey, and now, we are using immersive VR to help our customers learn the required skills to complete challenging home improvement projects.”

The Holoroom How To experience provides a more effective training tool so customers can learn DIY on their own terms. When users put on the virtual reality headset and hold the controller in each hand, they will be immersed in a DIY project — such as tiling a shower — and given step-by-step instructions to complete the task. From mixing the mortar to laying the pattern, the simulation walks the user through each step of the process. Haptic feedback, such as feeling the vibration of a drill through the controller, adds to the life-like experience, without the waste or mess of testing a DIY project in the real world. Initial testing of the technology has not only proven an increase in recall, but also that training through VR using Holoroom How To boosts customer confidence and enhances motivation to take on DIY projects.

Over the course of several months, Lowe’s will evaluate customer response to this experience, gauging how this technology impacts customer learning and confidence. From this pilot, Lowe’s will learn how innovations like Holoroom How To will enable instantaneous learning moments and massively scalable training opportunities that empower both customers and employees around the world.Download photos and video here.

More About Lowe’s Innovation Labs

Lowe’s Innovation Labs (LIL) uses story as a strategic tool to map out the future, then builds technology to bring those stories to life in the real world. By leveraging stores as living labs, LIL rapidly tests the prototypes they build, continually learning while technology evolves. Holoroom, a VR home improvement design and visualization tool, was the first proof-of-concept LIL developed, available in Canada in 2014. Several years of testing customer response to this technology uncovered the power of AR/VR as a tool for teaching and learning, resulting in the creation of Holoroom How To.

Other recent LIL projects include LoweBot, a retail service robot that walks the aisles of Lowe’s stores to help customers find what they’re looking for and provides employees with real-time inventory monitoring, and a partnership with Made in Space to launch the first commercial 3D printer to space.

About Lowe’s Canada

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving more than 17 million customers a week in the United States, Canada and Mexico. With fiscal year 2015 sales of $59.1 billion, Lowe’s and its related businesses operate or service more than 2,355 home improvement and hardware stores and employ over 285,000 employees. Based in Boucherville, Quebec, Lowe’s Canadian business, together with its wholly owned subsidiary, RONA, inc., operates over 535 corporate and independent affiliate dealer stores in a number of complementary formats under different banners. These include Lowe’s, RONA, Réno-Dépôt, Marcil, Dick’s Lumber and Ace. In Canada, the companies have more than 24,000 employees, as well as more than 5,000 employees in the stores of RONA’s independent affiliate dealers. For more information, visit Lowes.ca.

For more information, please contact:

Valérie Gonzalo
Media Relations
Lowe’s Canada – RONA
Tel 514.626.6976
media@rona.ca

Source: Lowe’s Companies, Inc.

Augmented Reality Used in Lowe’s In-Store Navigation App

MOORESVILLE, N.C., 2017-Mar-27 — /EPR Retail News/ — Lowe’s announced today (March 23, 2017) the launch of its Lowe’s Vision: In-Store Navigation app, the first retail application of indoor mapping using augmented reality. Leveraging Google’s augmented reality technology Tango, the app is designed to simplify the home improvement shopping experience. Beginning in April, customers visiting stores in Sunnyvale, California and Lynwood, Washington can use Tango-enabled smartphones to easily search for products, add them to a shopping list and locate the product within the store using augmented reality.

The Lowe’s Vision: In-Store Navigation app is the latest advancement from Lowe’s Innovation Labs, the retailer’s disruptive innovation hub. The Labs are focused on creating new solutions to enhance the retail experience for customers and employees.

“Our research shows that helping make it easier for customers to find products in stores not only makes for a better shopping experience, it allows our associates to spend more time advising on home improvement projects,” said Kyle Nel, executive director of Lowe’s Innovation Labs. “With Lowe’s Vision: In-Store Navigation, we’ve created a more seamless experience using breakthrough technology so customers can save time shopping and focus more on their project.”

Lowe’s Vision: In-Store Navigation uses Tango-enabled motion tracking, area learning and depth perception to guide customers through the store using a mixed reality interface. When a customer comes to Lowe’s to get started on a project, they can use any Tango-enabled smartphone to create a list of their required items in the app and access product reviews and information to make an informed decision. From there, directional prompts overlaid onto the real-world setting guide the customer to each item using the most efficient route around the store.

Lowe’s first partnered with Tango to introduce Lowe’s Vision, one of the first apps to leverage the Tango platform. Bringing spatial perception to the smartphone, Lowe’s Vision acts as a “digital power tool” for customers embarking on a home improvement project. The technology enables the user to measure spaces and visualize how products like appliances and home décor will look in their home. Lowe’s Vision and Lowe’s Vision: In-Store Navigation technologies are significant developments in Lowe’s efforts to build a portfolio of augmented reality offerings that meet the needs of the evolving customer.

To learn more about Lowe’s Vision: In-Store Navigation, visit www.lowesinnovationlabs.com/instorenavigation.

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving more than 17 million customers a week in the United States, Canada and Mexico. With fiscal year 2016 sales of $65.0 billion, Lowe’s and its related businesses operate or service more than 2,375 home improvement and hardware stores and employ over 290,000 people. Founded in 1946 and based in Mooresville, N.C., Lowe’s supports the communities it serves through programs that focus on K-12 public education and community improvement projects. For more information, visit Lowes.com.

Media Inquiries:

704-758-2917
PublicRelations@Lowes.com

SOURCE: Lowe’s Companies, Inc.

Lowe’s introduces Holoroom How To, an on-demand virtual reality skills clinic

Lowe’s introduces Holoroom How To, an on-demand virtual reality skills clinic

 

MOORESVILLE, N.C., 2017-Mar-09 — /EPR Retail News/ — Today (March 7, 2017), Lowe’s introduces Holoroom How To, an on-demand virtual reality skills clinic and the latest iteration of Lowe’s Innovation Labs’ Holoroom experience, their immersive design and visualization tool. Debuting at select store locations in Boston and Canada, the simulated experience explores the relationship between virtual reality technology and engagement and retention in learning. Lowe’s is the first retailer to apply AR and VR technology beyond design assistance to address the evolution of home improvement learning and skills.

In 2014, Lowe’s utilized its narrative-driven approach to introduce its first storytelling concept using augmented reality to solve customer challenges faced with design – today, the company is writing the next chapter.

“During the past three years, we have been exploring real-life applications of augmented and virtual reality experiences to directly help our customers solve everyday problems,” said Kyle Nel, executive director of Lowe’s Innovation Labs, the company’s disruptive innovation hub. “Our experience has shown that customers are embracing AR/VR as part of their home improvement journey, and now, we are using immersive VR to help our customers learn the required skills to complete challenging home improvement projects.”

Lowe’s research shows that not all customers have the confidence or skills needed to confidently embark on a do-it-yourself (DIY) project. The Holoroom How To experience provides a more effective training tool so customers can learn DIY on their own terms. When users put on the virtual reality headset and hold the controller in each hand, they will be immersed in a DIY project – such as tiling a shower – and given step-by-step instructions to complete the task. From mixing the mortar to laying the pattern, the simulation walks the user through each step of the process. Haptic feedback, such as feeling the vibration of a drill through the controller, adds to the life-like experience, without the waste or mess of testing a DIY project in the real world. Initial testing of the technology has not only proven an increase in recall, but also that training through VR using Holoroom How To boosts customer confidence and enhances motivation to take on DIY projects.

Over the course of several months, Lowe’s will evaluate customer response to this experience, gauging how this technology impacts customer learning and confidence. From this pilot, Lowe’s will learn how innovations like Holoroom How To will enable instantaneous learning moments and massively scalable training opportunities that empower both customers and employees around the world.

The Holoroom How To proof-of-concept is currently live at Lowe’s in Framingham, Massachusetts, and over the course of the next several weeks, launching in Lowe’s in Burlington, Canada and RONA, a wholly-owned subsidiary of Lowe’s Big Box, in Beloeil, Québec.

About Lowe’s
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving more than 17 million customers a week in the United States, Canada and Mexico. With fiscal year 2016 sales of $65.0 billion, Lowe’s and its related businesses operate or service more than 2,375 home improvement and hardware stores and employ over 290,000 employees. Founded in 1946 and based in Mooresville, N.C., Lowe’s supports the communities it serves through programs that focus on K-12 public education and community improvement projects. For more information, visit Lowes.com.

Media Inquiries:

704-758-2917
PublicRelations@Lowes.com

SOURCE: Lowe’s Companies, Inc.

###

Lowe’s launches new way for customers visualize a completed home improvement project

MOORESVILLE, N.C., 2016-Nov-07 — /EPR Retail News/ — Lowe’s is giving home improvement customers an entirely new way to see their homes through Lowe’s Vision, one of the first applications using Tango, a Google technology that enables computer vision software on your phone for augmented reality experiences. Using the app and the Lenovo Phab 2 Pro, the first Tango-enabled smartphone, customers can visualize virtual home furnishings, fixtures and accents in their real living rooms, kitchens and bathrooms.

“Lowe’s Vision and Tango bring our customers one step closer toward eliminating the challenge of visualizing a completed home improvement project,” said Kyle Nel, executive director of Lowe’s Innovation Labs, the company’s disruptive innovation hub.  “Tango transforms the smartphone into a digital power tool that helps customers measure and style spaces in their home with confidence.”

By leveraging Tango technology, a set of sensors and computer vision software from Google that senses and maps surroundings, Lowe’s Vision creates a 3D depth sense allowing customers to measure spaces and visualize how products like appliances and home décor will look and fit together in a room.

Lowe’s Vision features at launch include:

Power Measure: Quickly and intuitively capture room dimensions and other interior space and surface measurements with the world’s most powerful digital tape measure.

3D Designer: Select any item from Lowe’s virtual library and place it in the home in real-time to style and preview indoor spaces.

Save, snap & share: After designing the perfect space, save the project and  share photos with friends or a professional contractor.

Shopping lists and reviews: Create a shareable shopping list and save to a myLowe’s account. Find additional product information like reviews, related items and promotions.

The Lenovo Phab 2 Pro is available on Lowes.com/lowesvision and in select Lowe’s stores by early December. Lowe’s Vision is available for free download in the Google Play Store.

ABOUT LOWE’S
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving more than 17 million customers a week in the United States, Canada and Mexico. With fiscal year 2015 sales of $59.1 billion, Lowe’s and its related businesses operate or service more than 2,355 home improvement and hardware stores and employ over 285,000 employees. Founded in 1946 and based in Mooresville, N.C., Lowe’s supports the communities it serves through programs that focus on K-12 public education and community improvement projects. For more information, visit Lowes.com.

Media Inquiries:

704-758-2917
PublicRelations@Lowes.c

SOURCE: Lowe’s Companies, Inc.

Lowe’s introduces autonomous retail service robot — LoweBot in its San Francisco Bay area stores this fall

Lowe’s introduces autonomous retail service robot — LoweBot in its San Francisco Bay area stores this fall
Lowe’s introduces autonomous retail service robot — LoweBot in its San Francisco Bay area stores this fall

 

MOORESVILLE, N.C., 2016-Aug-31 — /EPR Retail News/ — This fall, Lowe’s will introduce LoweBot, a NAVii™ autonomous retail service robot by Fellow Robots, in 11 Lowe’s stores throughout the San Francisco Bay area. Following a successful robotics test of OSHbot at one of the company’s Orchard Supply Hardware stores, LoweBot will roll out in phases over a seven-month period beginning in September in San Jose, Calif., and will further explore how robots can meet the needs of both customers and employees.

“For nearly two years, we’ve studied how robots in our San Jose Orchard Supply Hardware store can help customers more effectively navigate the store to find products and assist employees with inventory scanning,” said Kyle Nel, executive director of Lowe’s Innovation Labs, the company’s disruptive innovation hub. “Now, we are taking those learnings and applying them to a focused group of Lowe’s stores to see how the technology supports a broader customer and employee base.”

LoweBot will add a layer of support to amplify the trusted advice of Lowe’s employees as it helps customers with simple questions, enabling more time for employees to focus on delivering project expertise and personalized service. Having the ability to scan inventory and capture real-time data with LoweBot will also help detect patterns or gaps that will ultimately influence business decisions.

As an omni-channel home improvement company, Lowe’s is working relentlessly to shape the future of retail and deliver simpler and more seamless interactions with its customers. Lowe’s launched Lowe’s Innovation Labs in 2014 to explore ways to meet the changing expectations of the customer today while evolving the company’s capabilities to better serve customers in the future. Intelligent help is just one area that the Labs is pursuing to see how emerging technology can improve the customer experience and complement employee project expertise.

LoweBot was developed through a partnership between Lowe’s Innovation Labs and Fellow Robots, the same Silicon Valley technology company specializing in the design and development of autonomous service robots that worked on the OSHbot pilot. The partnership was initiated through SU Labs, a Singularity University program that connects corporate innovation teams with startups and other organizations to explore exponentially accelerating technologies and create new sustainable business solutions.

“We designed the NAVii robot to make the shopping experience easier for consumers – simplifying the process of finding the product you’re looking for – while also managing the back-end and keeping shelf inventory up-to-date for the retailer,” said Marco Mascorro, chief executive officer of Fellow Robots. “Leaving the data and simple recommendations to NAVii allows Lowe’s employees to devote their attention to the Lowe’s customer, to provide them with thoughtful advice and personalized service.”

About Lowe’s
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving more than 17 million customers a week in the United States, Canada and Mexico. With fiscal year 2015 sales of $59.1 billion, Lowe’s and its related businesses operate or service more than 2,355 home improvement and hardware stores and employ over 285,000 employees. Founded in 1946 and based in Mooresville, N.C., Lowe’s supports the communities it serves through programs that focus on K-12 public education and community improvement projects. For more information, visit Lowes.com.

About Fellow Robots
Fellow Robots is at the forefront of reimagining retail by using exponential technologies. Founded out of Singularity University, Fellow Robots has partnered with multiple large corporations to work on service robotics. With a diverse team of experts experienced in robotics, software, design and manufacturing, Fellow Robots works closely with its corporate partners to enhance the consumer retail experience through cutting edge robot technology.

Contact:
If you’re a journalist working on a story about Lowe’s:
704-758-2917
PublicRelations@lowes.com

For customer inquiries: 1-800-445-6937

SOURCE: Lowe’s Companies, Inc.

###

Lowe’s Innovation Labs becomes the first to launch a commercial 3D printer to space

MOORESVILLE, N.C., 2015-11-03 — /EPR Retail News/ — Lowe’s Innovation Labs, the disruptive innovation hub of Lowe’s Companies, Inc., has partnered with aerospace company Made in Space, to become the first to launch a commercial 3D printer to space.  The printer, the first permanent additive manufacturing facility for the International Space Station (ISS), will bring tools and technology to astronauts in space. At the same time here on earth, Lowe’s is launching the next-generation Lowe’s Holoroom – an in-store and at-home virtual reality design tool that enables customers to envision the room of their dreams.

First Retailer in Space
The Lowe’s 3D printer is slated to arrive at the ISS in early 2016, making Lowe’s the first retailer to have a presence in space. From 200 miles above Earth, astronauts can use 3D printing technology to create a tool on-demand and produce parts they may not have onboard and immediately available. Customers are already using Lowe’s Innovation Labs’ 3D scanning and printing services to produce custom or hard-to-find replacement parts.

“Lowe’s and Made in Space share a vision of how 3D printing can revolutionize retail and home improvement, while also changing the way astronauts work in space,” said Kyle Nel, executive director of Lowe’s Innovation Labs. “This is just the beginning of a broader partnership with Made in Space that will bring tools to space and new technology to Earth.”

“For the first time, astronauts can now manufacture what they need, when they need it in space,” said Jason Dunn, chief technology officer and co-founder of Made in Space. “We have successfully demonstrated the technology’s capabilities in space. And now with the launch of the permanent additive manufacturing facility to the ISS, we are enabling humanity to manufacture things off the planet.”

Next-Generation Holoroom
In 2014, Lowe’s Innovation Labs introduced its first proof of concept, the Lowe’s Holoroom. The augmented reality design experience was successfully tested in stores in the Torontoarea for six months and led to the next-generation Lowe’s Holoroom that will be installed in 19 stores across the United States beginning next month.

The Holoroom has evolved from a single platform augmented reality solution to a virtual reality design and visualization tool that leverages Oculus Rift optic technology in stores and Google Cardboard viewers that consumers can take home.

Lowe’s Innovation Labs and Google collaborated to create a shareable Holoroom experience that combines YouTube’s 360-degree video capabilities with Google Cardboard to enable customers to enjoy and share their virtual kitchen or bathroom design whenever and wherever they choose.

“The next-generation Holoroom continues to fulfill our long-term vision for how augmented and virtual reality technologies can help customers have more confidence and more fun with home improvement,” Nel said. “We can’t wait to see what our customers create as they bring their imagination to life with these new tools.”

Lowe’s created Lowe’s Innovation Labs in 2014 to develop disruptive technologies by bringing together uncommon partners with a commitment to get technology out of the lab and into the real world. In its first year, Lowe’s Innovation Labs collaborated with startups to introduce the first-generation Lowe’s Holoroom, the OSHbot autonomous retail service robot and in-store and online 3D scanning and printing.

Click here to access and download press kit, photos and video footage.

About Lowe’s
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customers a week in the United States, Canada andMexico through its stores and online at Lowes.com, Lowes.ca and Lowes.com.mx. With fiscal year 2014 sales of $56.2 billion, Lowe’s has more than 1,845 home improvement and hardware stores and 265,000 employees. Founded in 1946 and based in Mooresville, N.C., Lowe’s supports the communities it serves through programs that focus on K-12 public education and community improvement projects. For more information, visit Lowes.com. For more information on Lowe’s Innovation Labs, visit LowesInnovationLabs.com.

About Made in Space
Made In Space, Inc. (MIS) was founded in 2010 as the world’s first space manufacturing company. MIS was contracted by NASA to design, build, and operate the 3D Printing In Zero-G Experiment (3D Print) on the International Space Station (ISS) in 2014. 3D Print became the first machine to manufacture off-Earth. Controlled from a mission operations center at MIS HQ in the NASA Ames Research Park, the device allows for hardware to be digitally sent to space and printed out. By the end of 2015 the company will launch a new 3D printer, the Additive Manufacturing Facility (AMF), to provide hardware manufacturing services to both NASA and the U.S. National Laboratory onboard the ISS. As the first commercially available manufacturing service in space, the AMF will put the capability of off-world manufacturing in the hands of space developers everywhere.

Contact

If you’re a journalist working on a story about Lowe’s:
704-758-2917
PublicRelations@lowes.com

SOURCE Lowe’s Companies, Inc.

###

Lowe’s Innovation Labs becomes the first to launch a commercial 3D printer to space

Lowe’s Innovation Labs becomes the first to launch a commercial 3D printer to space

Lowe’s Innovation Labs introduces in-store and online 3D printing and scanning services

MOORESVILLE, N.C., 2015-4-30 — /EPR Retail News/ — Lowe’s Innovation Labs, the disruptive innovation hub of Lowe’s Companies, Inc., is introducing in-store and online 3D printing and scanning services to provide homeowners a simple, fun experience designing and producing hard-to-find replacement parts and unique decor items for personal expression throughout their home.

Beginning today at the Orchard Supply Hardware store in Mountain View, California, or online at Osh.com, customers can customize the color, shape and material of products, including light switch plates, address plates, door handles and cabinet knobs. For the first time in a retail setting, customers can also scan certain items, such as out of production antique home accents, to create 3D models for printing.

“The home is very personal and 3D printing gives homeowners unprecedented access to build items that reflect their individuality,” said Kyle Nel, executive director of Lowe’s Innovation Labs. “Until now, it’s been hard for the average consumer to benefit from this technology because of the cost and complexity, so we are bringing customers an approachable and affordable customization experience.”

Lowe’s Innovation Labs developed this project in partnership with Authentise, which provides secure distribution tools for 3D printing and helps companies execute 3D innovation through its subsidiary Authentise Services. “Our partnership with Authentise enabled us to rapidly develop 3D solutions in a way that is core to home improvement and positions Lowe’s at the forefront of the digital manufacturing revolution,” Nel said.

Items can be printed in-store in plastic, or ordered in materials ranging from metal to ceramic for shipment direct to the customer. A dedicated 3D print and design specialist will assist customers in the store throughout the process and facilitate the pickup of printed items.

“3D printing and scanning are changing the way we produce, deliver and interact with objects,” said Andre Wegner, CEO of Authentise. “We are delighted to have helped Lowe’s create a solution that makes these changes relevant to its customers, while building a scalable platform to support future demand.”

The partnership with Authentise is the second initiative developed as a result of Lowe’s Innovation Labs’ relationship with Singularity University and SU Labs, a program that connects corporate innovation teams with startups and other organizations to explore exponentially accelerating technologies and create new sustainable business solutions.

About Lowe’s
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customers a week in the United States, Canada andMexico through its stores and online at Lowes.com, Lowes.ca and Lowes.com.mx. With fiscal year 2014 sales of $56.2 billion, Lowe’s has 1,840 home improvement and hardware stores and more than 265,000 employees. Founded in 1946 and based in Mooresville, N.C., Lowe’s supports the communities it serves through programs that focus on K-12 public education and community improvement projects. For more information, visit Lowes.com.

About Orchard Supply Hardware
Orchard Supply Hardware operates neighborhood hardware and garden stores focused on paint, repair and the backyard. Based in San Jose, California, Orchard was originally founded as a purchasing cooperative in 1931. Today, it operates 75 stores in California and three stores in Oregon. The stores average approximately 36,000 square feet of interior selling space and 8,000 square feet of exterior nursery and garden space. For more information, visit http://osh.com.

About Authentise
Authentise, Inc. is a 3D Printing software and services company based in Mountain View, California. Authentise provides secure delivery tools for 3D printing, protecting both intellectual property and print quality for dozens of 3D printing marketplaces and content owners. Its subsidiary, Authentise Services, Inc., helps the world’s largest companies design and build tangible and groundbreaking 3D tools and experiences that bring the digital manufacturing revolution to the heart of their business.

About SU Labs
SU Labs, a division of Singularity University, is an open innovation campus where large organizations, startups and field impact partners come to use rapidly accelerating technologies to create new sustainable business solutions and tackle the world’s biggest challenges. Singularity University is headquartered at NASA Research Park in Silicon Valley and offers education programs and innovative partnerships to help individuals, businesses, institutions, investors, NGOs and governments understand and use technology to positively impact billions of people around the world.

Contact
If you’re a journalist working on a story about Lowe’s:704-758-2917 PublicRelations@lowes.com

For customer inquiries:1-800-445-6937