Starbucks Reserve® bar makes debut in Chile; the first in Latin America

Starbucks Reserve® bar makes debut in Chile; the first in Latin America


Seattle, 2017-Jun-26 — /EPR Retail News/ — A mural evokes Santiago’s city life. Ceilings and walls exude the warmth of Aromo wood from Chile’s Maule Region. Local marble represents the ancient caves of Patagonia.

It took Starbucks designer Jeremiah Bailey and his team more than a year to bring the space to life, and now in Santiago, Chile’s vibrant culture is on display at the first Starbucks Reserve® bar in Latin America.

“When designing, we try to uncover unique elements and ideas about a place through our research,” Bailey said. “We can’t be overt about it – we have to find a way to be respectful and humble about learning different cultures and then finding ways to represent them in our designs.”

“We knew that local materials would infuse the space with the DNA of Santiago to make the store feel like home.”

The new store, located in the El Golf neighborhood, features an interactive coffee bar that highlights rare, small-lot Starbucks Reserve coffees from around the world. Baristas are all certified Coffee Masters who handcraft beverages using a variety of state-of-the-art brewing techniques like siphon, Black Eagle manual espresso machines and Nitro Draft Cold Brew taps to bring out the coffees’ flavors. Customers can enjoy the classic Starbucks menu in addition to specialty beverages inspired by the Starbucks Reserve Roastery in Seattle including Sparkling Espresso with Mint and Nitro Cold Brew with Sweet Vanilla Cream. Starbucks® stores with Reserve coffee bars will make up 20 percent of the company’s global store portfolio over time.

Bringing the history of Chile to life through art

The mural, on a massive concrete wall 30 feet wide by 13 feet tall, is a focal point in the café. Bailey found the work of Nicolas Arroyo online and knew right away that his artistic style could tell Chile’s story.

“There is a distinct graphic quality in Santiago seen particularly with street art,” he said. “Nicolas uses this same style, which features bold, thick lines. I had a strong sense that his work would resonate with customers.”

Arroyo grew up in Santiago, the only child of a classical guitarist and nurse, which meant he spent a lot of time alone. He marked his home with drawings on furniture, on walls and in cabinets, which was a segue into graffiti art, which he mastered as a teenager.

Today, Arroyo owns Bespoke, a strategic and foresight design firm in Copenhagen, Denmark, and continues to create fine art, which he displays on social media and in galleries.

“I liked the concept of the mural right away and loved that it was in my hometown of Santiago. I knew that I could represent the history of Chile and many of the cultural norms and behaviors that only those who have lived in the city would know,” Arroyo said. “I now live in a country that is not my own, so when I come home to Santiago, I notice all of the changes in the city. I have an old image of the city, but I also see new things that helped me create a visual collage.”

Arroyo sketched the mural before transferring his work, using Posca markers from Japan for the outline and metallic copper paint to introduce color.

“Given that Starbucks is an international brand, it’s important that the company’s stores have a sense of something local to provide that local context,” Arroyo said. “When you live in a place, you sometimes take it for granted. Santiago is a wonderful city. It’s beautiful and I hope the mural helps remind Chileans just how beautiful it really is.”

“Ultimately, the store is for the customers, but it’s also for the partners,” Bailey said, referring to Starbucks employees in the store. “It was so wonderful to watch partners look around the space for the first time and see their eyes light up. It’s now their new home and they have the chance to bring it to life.”


Phone: 206 318 7100

SOURCE: Starbucks Corporation

### and eBay extend relationship to deliver best-in-class shopping, payment and package delivery experience in Latin America and eBay extend relationship to deliver best-in-class shopping, payment and package delivery experience in Latin America


The new offering includes’s all-inclusive price, quality customer service, and speed and reliability from over 30 years of operational experience in more than 40 countries.

San Jose, California, 2017-Feb-16 — /EPR Retail News/ — An expanded relationship between and eBay provides shoppers in Latin America access to tens of millions of listings by purchasing them on

With over 1 billion listings worldwide, eBay’s vision for commerce is one that is enabled by people, powered by technology, and open to everyone—creating more economic opportunity for all. eBay continues to enhance the shopping experience for its sellers and buyers, including making the platform’s massive selection of inventory more accessible to customers across the globe.

In this newly extended relationship, and eBay are creating a best-in-class shopping, payment and package delivery experience for customers in Latin America and the Caribbean, allowing them to access tens of millions of listings. provides transparent, all-inclusive pricing on tens of millions of products, and can deliver them directly to customers’ doorstep or one of the more than 100 storefront pickup locations across 40 countries.

“We’re thrilled to partner with to bring eBay’s expansive selection of inventory to a broader consumer audience in Latin America and the Caribbean,” said Sylvie De Wever, eBay’s General Manager of Latin America. “The relationship allows eBay to leverage’s leadership in cross-border logistics to deliver a seamless shopping experience to a relatively untapped buyer segment.”

Nicolas Maslowski, CRO of, agrees: “We have made our alliance even stronger, giving Latin Americans the opportunity to buy their favorite eBay products from the comfort of their country, with clarity and ease of pricing, using their own local currency, stress-free.”

The initial list of countries to take advantage of the partnership includes the Bahamas, British Virgin Islands (Tortola), Columbia, Costa Rica, El Salvador, Grand Cayman, Honduras, Jamaica, Panamá, Guatemala, Nicaragua, Peru, Saint Martin, Saint Vincent, Trinidad & Tobago, Turks & Caicos – with more countries to be added in the near future.

Enhanced Functionality

With this new relationship, and eBay provide customers in Latin America and the Caribbean a unique cross-border shopping experience by allowing them to purchase eBay products on After finding their perfect item on eBay, customers then copy the eBay URL into, which calculates an all-inclusive price that includes the price of the product, shipping, handling, taxes, and fees all rolled into one. Customers make just a single payment to Depending on the country, offers a variety of financing options using local currency, such as cash, PayPal, zero interest financing in installments and credit card points.

Customers can feel rest assured with’s Warranty and Returns program, which covers most transactions. Additionally, within the customer’s account, customers can track the status of their packages to know when they will arrive at their destination. With more than 10 million packages processed through’s Miami warehouse, approximately half fly out the same day they arrive in Miami.

The integration with represents a broader API initiative that eBay has recently undertaken to make both buying and selling easier than ever. Late last year, eBay revamped its API platform with ten new standards-based APIs, with more to come in 2017

About, founded in 1986 is one of the largest cross-border logistics and e-commerce companies in Latin America and the Caribbean, present in more than 40 countries. manages a warehouse in Miami that is more than 1700 m2. Its strategic location lets it be an ideal route for the quick entrance and exit of products from the U.S. On a daily basis, transports almost $1M in product across the region, no matter the shape, size or form, with a live tracking system and a 100% guarantee and returns policy.


Tel: (408) 376-7400

United States:

Source: eBay


Diebold announces the appointment of Octavio Marquez as SVP and managing director, North America and Latin America

NORTH CANTON, Ohio, 2016-Aug-10 — /EPR Retail News/ — Diebold, Incorporated (NYSE: DBD) today announced that Octavio Marquez has been appointed senior vice president and managing director of the company’s business in the Americas.  In this new role, Marquez will lead the company’s North America and Latin America operations to drive further growth and take advantage of the growing presence of global and multinational banks across both regions.  Thomas Signorello, Diebold senior vice president and managing director, North America, is leaving the company to pursue a new career opportunity.

“Since joining Diebold in 2014, Octavio has done a tremendous job in transforming ourLatin America operation, driving service revenue growth in the region and effectively integrating our Brazil business to create a more efficient, cohesive organization,” saidAndy W. Mattes, Diebold president and chief executive officer. “Financial institutions across the Americas are driving much of the growth in branch transformation and digital touch points, which are highly dependent on software and services. Octavio’s proven track record in cultivating customer relationships and establishing and growing software and services businesses will be invaluable across the region.”

Throughout his career at several technology companies, Marquez has delivered results – demonstrating the ability to launch and sustain growth, deliver operational improvements and solidify his organization’s market position across international territories. Prior to joining Diebold, Marquez spent most of his career leading multi-country organizations atEMC and HP where he led sales, services, outsourcing, marketing and manufacturing. A native of Mexico City, Marquez earned a bachelor’s degree in business and finance from the Universidad Iberoamericana, in Mexico City.

Photo available at

About Diebold
Diebold, Incorporated (NYSE: DBD) provides the technology, software and services that connect people around the world with their money – bridging the physical and digital worlds of cash conveniently, securely and efficiently.  Since its founding in 1859, Diebold has evolved to become a leading provider of exceptional self-service innovation, security and services to financial, commercial, retail and other markets.

Diebold has approximately 15,000 employees worldwide and is headquartered nearCanton, Ohio, USA. Visit Diebold at or on Twitter:

Media Relations:
Mike Jacobsen

Investor Relations:
Steve Virostek

SOURCE: Diebold, Incorporated