Best Buy introduceS changes in its in-store recycling program

Richfield, MN, 2016-Feb-03 — /EPR Retail News/ — This week we introduced changes in our in-store recycling program that allow us to continue to provide this service for our customers.

We are now charging customers $25 for each TV and computer monitor they recycle at our stores. And in two states – Illinois and Pennsylvania – we are no longer recycling these particular products because of laws that prevent us from collecting fees to help run our program. All other products – such as batteries, ink cartridges, computers, printers and hundreds of other items –   continue to be recycled for free at all of our stores.

Since 2009, Best Buy has voluntarily operated the most comprehensive e-waste recycling service in the United States. We remain an industry leader and the only national retailer to provide this service. We are fully committed to being a convenient local resource for people to safely dispose of their consumer electronics and appliances. From time to time, though, we will make changes to ensure the service itself is sustainable, including charging fees to recycle certain products for which recycling costs have risen sharply. And we will continue to work closely with the consumer electronics industry to develop more and better recycling options.

Our goal has always been to simply break even on our recycling program, and we’re not there today. The new fees will help cover the increasing cost of managing TV and monitor disposal through our network of stores, distribution centers and recycling partners. E-waste volume is rising, commodity prices are falling and global outlets for recycled glass, a key component of TVs and monitors, have dramatically declined. More and more cities and counties have cut their recycling programs for budget reasons, limiting consumer options even further. While providing recycling solutions for our customers is a priority, Best Buy should not be the sole e-cycling provider in any given area, nor should we assume the entire cost.

We are particularly disappointed that we can no longer help our customers in Illinois and Pennsylvania with TV and monitor recycling simply because these state laws restrict retailers from operating recycling programs where nominal fees are charged to help offset rising costs.  Customers in these states can continue to recycle hundreds of other products free at our stores, as well as take advantage of in-home haul-away options for their TVs and large appliances.

For more information about the items Best Buy accepts for recycling, visit BestBuy.com/Recycle. If we’re unable to accept your product, call 1-800-RECYCLING (800-732-9254) for other local recycling options.

Laura Bishop is Best Buy’s Vice President of Public Affairs & Sustainability. 

SOURCE: Best Buy

CES 2016: Best Buy VP Laura Bishop will sit on a panel to discuss the opportunities the entire industry faces

MINNEAPOLIS, 2016-1-8 — /EPR Retail News/ — Thousands of techies from around the world have been drooling over drones and swooning over self-driving cars since CES 2016 kicked off in Las Vegas earlier this week.

But for Best Buy, the conversations will go beyond the latest and greatest consumer electronics. We’ll also be at CES to explore the less-visible sides of tech innovation: finding sustainable solutions for our business and our customers.

On Jan. 8, Laura Bishop, vice president of Public Affairs & Sustainability at Best Buy, will sit on a panel to discuss the opportunities the entire industry faces as we aspire to be responsible manufacturers and retailers. Joining her on the panel will be some of our business partners including:

  • Nate Hurst, Sustainability Innovation Officer, HP
  • Mark Newton, Head of Regulatory and Environmental Affairs, Samsung Electronics America
  • Rhonda Clark, Chief Sustainabilty Officer and Vice President of Environmental Affairs, UPS

At Best Buy, we approach sustainability from a product lifecycle management perspective. It starts with product design and working to reduce the amount of material we use in our own manufacturing and packaging.

We know that technology can help consumers live more sustainably. By offering an ever-expanding array of “Connected Home” solutions for managing personal and home energy use, we help consumers save energy costs, improve home security and realize other advantages.

We also help our customers enjoy their consumer electronics and appliances for as long as possible. Our Geek Squad Agents repair millions of products a year and Best Buy’s Trade-In program gives electronics a second life with new owners.

Finally, we offer the convenience of an in-store and in-home recycling program for our customers. We’ve recycled more than a billion pounds of electronics and appliances so far.

As technology– from the practical to the outrageous– is previewed at CES 2016, we will be there too, highlighting the latest and greatest sustainable solutions.

Follow us on Twitter: @BestBuyCSR. Visit the Best Buy website to learn more about our sustainability efforts.

SOURCE: Best Buy

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CES 2016: Best Buy VP Laura Bishop will sit on a panel to discuss the opportunities the entire industry faces

CES 2016: Best Buy VP Laura Bishop will sit on a panel to discuss the opportunities the entire industry faces

Best Buy’s VP Public Affairs & Sustainability: We are committed to uphold our status as a leader in corporate responsibility and sustainability

“We are committed to upholding our status as a leader in corporate responsibility and sustainability because our employees and customers expect that of us,” says Laura Bishop, Best Buy’s vice president of Public Affairs & Sustainability.

MINNEAPOLIS, 2015-12-9 — /EPR Retail News/ — While the holiday shopping season is in full-swing here in the U.S., there’s another crowd gathering in Paris for the global conference on climate change, also referred to as COP21. Best Buy’s Laura Bishop, vice president of Public Affairs & Sustainability, is there to represent our company’s sustainability efforts.

The United Nations conference on climate change brings together business, nonprofit and government leaders from around the world to collectively agree to reduce the carbon emissions that are warming our planet and creating economic risks. The effort aims to establish an international agreement that sets the stage for averting the impacts of climate change like wildfires, hurricanes, rising sea levels, along with the resulting economic impacts.

I spent time with Laura to learn more about this historic gathering and what it means for our company and our customers.

Q: Why is it important for Best Buy to be at COP21?

A: By being in Paris, we are actively supporting positive results from these international climate negotiations. Best Buy has been recognized as an industry leader after recently signing on to the American Business Act on Climate Change with the White House and 80 other companies, as well as setting an aggressive, science-based carbon-reduction goal.

We are committed to upholding our status as a leader in corporate responsibility and sustainability because our employees and customers expect that of us. Also, it’s the right thing for our business. We offer a variety of energy-efficient products to help our customers live more sustainably. Reducing carbon in our operations also saves our company money – our current efforts have saved more than $50 million.

Q: What do you hope to achieve?

A: It’s important that we continue to deepen our relationships with government officials and business leaders so we have a voice in shaping the climate change policies that will help our company and our customers move to a low-carbon economy. Best Buy is a recognized leader in carbon reduction, and we set a goal to reduce our carbon emissions by 45 percent by 2020. What I’m learning will also help us lessen risks and identify opportunities for even more efficiency in our business.

Q: Where do you see the impact of climate change on Best Buy’s business? 

A: Transitioning to a low-carbon economy is important to our business and the planet. The extreme weather that results from climate change disrupts our store operations and supply chain. Last year alone, 670 Best Buy stores (more than half of our U.S. locations) experienced weather extremes that led to temporary closure and disrupted our employees’ and customers’ lives. In 2011, a devastating flood in Thailand significantly affected the global supply of hard drives.

Q: Do you think customers are concerned about carbon?

A: Our customers care about ways to reduce their energy costs. We see it in the high volume of ENERGY STAR products we sell and in the growing popularity of connected home solutions, such as smart thermostats and solar systems. People realize that they can save money and mitigate climate change, too.

Follow Laura’s COP21 experience on Twitter: @BestBuyCSR. Visit the Best Buy website to learn more about our sustainability efforts.

SOURCE: Best Buy

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Best Buy’s VP Public Affairs & Sustainability: We are committed to uphold our status as a leader in corporate responsibility and sustainability

Best Buy’s VP Public Affairs & Sustainability: We are committed to uphold our status as a leader in corporate responsibility and sustainability

Best Buy made the CDP Climate A List

Minneapolis, MN, 2015-11-5 — /EPR Retail News/ — Best Buy has been awarded a prized position on the CDP Climate A List for our efforts to reduce carbon emissions in the past year.

The commendation puts Best Buy in the top 5 percent of thousands of companies that submit annual emissions data and climate management strategies to CDP (formerly Carbon Disclosure Project).

We are in good company. Other corporate “A Listers” now include sustainability powerhouses and partners such as Apple, Google, LG, Microsoft, Samsung, Sony and Sprint.

The A List designation comes shortly after Best Buy set a new goal to reduce carbon emissions by 45 percent by 2020 and signed the American Business Act Pledge on Climate Change.

“We know that cutting carbon emissions is a win-win –  it’s the right thing to do for the environment and for our business,” said Laura Bishop, vice president of Public Affairs & Sustainability for Best Buy. ”Being named to the CDP Climate Change A List is a tremendous honor and further confirms the value of our commitment to a low-carbon economy.”

CDP is a global nonprofit that drives action toward a more sustainable world, and its reporting is done on behalf of 822 investors who represent more than a third of the world’s invested capital.  Released today in CDP’s annual global climate change report, the Climate A List comes just weeks head of COP21, the United Nations conference where international leaders will meet to strike a global carbon reduction deal.

For the complete 2015 Climate A List, as well as the climate scores of all companies who participate in CDP’s climate change program, visit www.cdp.net. For more Best Buy sustainability news, visit corporate.bestbuy.com/sustainability.

SOURCE: Best Buy

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Best Buy made the CDP Climate A List

Best Buy made the CDP Climate A List

Best Buy’s five-year-long drive to reduce its carbon footprint recognized at U.S. Department of Energy (DOE) White House ceremonies

SEATTLE, 2015-5-29 — /EPR Retail News/ — Best Buy’s five-year-long drive to reduce its carbon footprint by at least 20 percent by 2020 was recognized as an unparalleled retailer achievement at U.S. Department of Energy (DOE) White House ceremonies in Washington, D.C., on Wednesday night.

The reduction is part of the company’s effort to address climate change.

Thanks to a combination of an industry-leading energy management system, store lighting retrofit and improved fleet and distribution practices, Best Buy was commended for exceeding its goal and reducing emissions by 26 percent since 2010.  The award was given at this week’s DOE Better Buildings Challenge Summit.

“We know that our customers and employees care about the environment, and they care about companies that do too,” said Laura Bishop, vice president of Public Affairs who oversees the company’s corporate responsibility and sustainability team.  “Our commitment to carbon reduction is part of a larger effort that focuses on everything we can do as a company, along with all we can do to help our customers live more sustainably by managing their own energy use.”

Beginning in 2010, Best Buy sought to address its carbon footprint throughout its complex network of retail locations, distribution and data centers, and transportation infrastructure.  These efforts included:

  • Installing energy management systems at “big box” stores to centrally control temperature and lighting by synchronizing all systems.
  • Retrofitting more than 840 stores with lower-wattage fluorescent ceiling fixtures, reducing lighting energy usage by nearly half and brightening the interiors.
  • Upgrading thousands of Geek Squad cars and trucks to more efficient models and strategically routing to reduce gas consumption.
  • Requiring EPA SmartWay® certification for all transportation partners, and optimizing store shipments and the transfer of recycled products to partner facilities, led to further reductions.

The broader Best Buy sustainability program extends beyond reducing the company’s own carbon footprint to consumer solutions, such as energy-efficient products. More than 1 billion pounds of electronics and appliances have been recycled through convenient services such as trade-in and free recycling. Named an ENERGY STAR® Partner of the Year in 2014 and 2015, Best Buy helped customers realize $70 million in utility bill savings* and prevented 900 million pounds of carbon emissions with ENERGY STAR certified products sold in 2014 alone.  Best Buy also was appointed to the Carbon Disclosure Leadership Index from 2012 through 2014, and to the Carbon Performance Leadership Index in 2012 and 2013.

Best Buy’s innovative approaches to energy efficiency, as well as its achievements, are profiled in the Better Buildings Solution Center at www.energy.gov/betterbuildingssolution center.

For more information about the Best Buy sustainability program visit https://corporate.bestbuy.com/sustainability

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* Utility savings calculated over the product lifetime.

 

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Best Buy’s five-year-long drive to reduce its carbon footprint recognized at U.S. Department of Energy (DOE) White House ceremonies

Best Buy’s five-year-long drive to reduce its carbon footprint recognized at U.S. Department of Energy (DOE) White House ceremonies