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Tag: “Macy’s On Call”

Macy’s announces the pilot of its mobile web tool “Macy’s On Call”

NEW YORK, 2016-Jul-22 — /EPR Retail News/ — Today (Jul. 20, 2016), Macy’s (NYSE:M) announced the pilot of “Macy’s On Call,” a mobile web tool that allows customers to interact with an AI-powered platform via their mobile devices. “Macy’s On Call” taps IBM Watson, via Satisfi, an intelligent engagement platform, to deliver a first-of-its-kind solution that…

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EPR Retail News