CVS/pharmacy® ReadyFill® program improves medication adherence while reducing drug waste – CVS Health Research Institute

Findings show that CVS/pharmacy® ReadyFill® program improves medication adherence while reducing drug waste

WOONSOCKET, R.I., 2015-11-16 — /EPR Retail News/ — New research by the CVS Health (NYSE: CVS) Research Institute is the first to show the impact of prescription refill programs on medication adherence. The study, published in the American Journal of Managed Care, found that ReadyFill®, the refill program available at CVS/pharmacy®, improved adherence to medications for common chronic conditions without contributing to an oversupply of medication.

“Medication adherence is a complex public health challenge, and our ongoing research in this area has identified many reasons why people don’t always take their medications as prescribed by their doctor,” said William H. Shrank, MD, MSHS, senior vice president and Chief Scientific Officer, CVS Health. “At CVS Health, we are pleased to show that our prescription refill program is helping to address one challenge of medication adherence by making the prescription refill process easier and more convenient without contributing to drug oversupply, which is a common concern with these types of programs.”

The study found that patients who chose to enroll in the refill program offered by CVS/pharmacy had significantly greater medication adherence. In fact, those enrolled in the program receiving 30-day supplies of medication had a Medication Possession Ratio (MPR), a measurement for medication adherence, that was three points higher than the control group. For those patients receiving 90-day supplies of chronic medications, their MPR was 1.4 points higher than the control group. In addition, those enrolled in the refill program who received 30-day fills had 2.5 fewer days of oversupply than those in the control group, and those receiving 90-day fills had 2.18 fewer days of oversupply.

“We created the ReadyFill program to help encourage adherence by providing customers with easy access to an appropriate and adequate medication supply,” added Joshua M. Flum, executive vice president of Pharmacy Services, CVS Health. “At CVS Health, we are committed to helping more people start and stay on their prescriptions every day, and ReadyFill is just one of several adherence services that we offer to help improve health outcomes and reduce total health care costs.”

The study evaluated integrated data of more than 250,000 CVS/caremark members who filled 30- or 90-day prescriptions for at least one of 11 common chronic conditions at a CVS/pharmacy. The researchers compared MPR and average days of excess medication on hand at the time of refill for a sample of members who chose to enroll in the CVS/pharmacy refill program to a control sample that filled prescriptions using traditional methods.

CVS Health launched ReadyFill in 2009. The program coordinates refills for eligible maintenance prescriptions to save customers time and help them stay on track with their medications without contributing to prescription oversupply. Those who choose to enroll in the program receive reminder messages when their prescription is ready to be picked up. Concerns had previously been raised about the potential of these programs to produce drug waste by reducing a patient’s involvement in the dispensing process, which could result in unnecessary health care spending.

Medication adherence is a major public health issue that costs the health care system nearly $300 billion each year. Approximately 50 percent of American adults are prescribed a maintenance medication for a chronic disease such as high blood pressure and high cholesterol. Yet many patients do not adhere to their prescribed therapies. As a pharmacy innovation company, CVS Health is building a range of programs to meet the various challenges individual patients face when taking their medications. These include programs that help align prescription refills for patients with multiple maintenance medications, comprehensive medication reviews to help identify potential safety issues and adherence-improving interventions that can be delivered at the retail pharmacy, via digital tools and at the patient’s home.

The CVS Health Research Institute is focused on contributing to the body of scientific knowledge related to pharmacy and health care through research collaborations with external academic institutions, participation in federally funded research, analysis and sharing of CVS Health data sources and coordination of pilot programs and initiatives. CVS Health Research Institute findings support a continuous quality improvement environment, which encourages product innovation and development to benefit CVS Health patients, clients and their members.

For more detail on the data, please visit the following link: http://www.ajmc.com/journals/issue/2015/2015-vol21-n11/Community-Pharmacy-Automatic-Refill-Program-Improves-Adherence-to-Maintenance-Therapy-and-Reduces-Wasted-Medication

About CVS Health
CVS Health (NYSE: CVS) is a pharmacy innovation company helping people on their path to better health. Through its more than 7,900 retail drugstores, more than 1,000 walk-in medical clinics, a leading pharmacy benefits manager with more than 70 million plan members, a dedicated senior pharmacy care business serving more than one million patients per year, and expanding specialty pharmacy services, the Company enables people, businesses and communities to manage health in more affordable, effective ways. This unique integrated model increases access to quality care, delivers better health outcomes and lowers overall health care costs. Find more information about how CVS Health is shaping the future of health at www.cvshealth.com.

MEDIA CONTACT

Carolyn Castel
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carolyn.castel@cvshealth.com

SOURCE: CVS Health

CVS study: Initial Prescription Fills Can Accurately Predict Long-term Medication Adherence

Approach can help quickly identify patients most likely to benefit from interventions to improve medication adherence

WOONSOCKET, R.I., 2015-9-22 — /EPR Retail News/ — A new study by researchers at the CVS Health (NYSE:CVS) Research Institute and Brigham and Women’s Hospital provides evidence that patients’ patterns of medication fills in the first few months after starting on a chronic therapy accurately predict future medication adherence behavior. The study, published in The American Journal of Managed Care, suggests that this approach may help quickly identify those patients most likely to benefit from medication adherence interventions.

“With the increasing availability of rich patient data, we can better anticipate how the patients we manage will take their medications,” said Niteesh Choudhry, MD, PhD, associate physician, Division of Pharmacoepidemiology and Pharmacoeconomics, Brigham and Women’s Hospital and associate professor, Harvard Medical School and the study’s senior author. “This research shows that by focusing on a patient’s initial, short-term medication filling behavior – are they or are they not refilling their prescription on time during the first few months of therapy – we can predict with great precision whether a patient will continue to take the medication as prescribed over the long-term.”

The study included claims data from more than 77,000 Medicare beneficiaries that began taking a statin or statin combination drug over a three year period and whose pharmacy benefits are administered by CVS/caremark, the pharmacy benefit management company of CVS Health. Based on patterns of prescription filling over the year following therapy initiation, the researchers used group-based trajectory models to classify patients into six adherence trajectories– ranging from non-adherent to near-perfect adherence–to help capture both duration and intensity of medication taking. The results showed that patient patterns of initial medication filling in the first two to four months following initiation of a prescription accurately predicted future adherence behavior, allowing precise prediction of the patterns of medication taking over the subsequent year.

This research helps to further validate group-based trajectory modeling as an accurate approach to classify patient medication adherence behaviors. This study builds on a growing body of peer-reviewed literature developed through the research partnership between Brigham and Women’s Hospital and the CVS Health Research Institute. Previous studies by these research partners have demonstrated that the group-based trajectory model offers greater precision than other sophisticated computational approaches to predict adherence, after initially describing this methodology in a publication in the journal Medical Care in 2013.

“This approach is helping us better target interventions to those patients who are most likely to benefit because trajectory modeling differentiates between patients who struggle with adherence at different times during their treatment,” said William Shrank, MD, MSHS, senior vice president and Chief Scientific Officer of CVS Health and study co-author. “It can also be easily replicated and available to support a wide spectrum of payors and providers who are attempting to improve the quality and reduce the costs of health care. Increasingly, we are finding that, through better analytics, we can deliver the right intervention to the right patient at the right time.”

Research shows that half of people who have long-term prescriptions for chronic conditions do not take their medicines as prescribed, costing the U.S. nearly $300 billion and tens of thousands of lives each year. As a pharmacy innovation company, CVS Health is using advanced analytics to more effectively target medication adherence interventions, improve health outcomes and reduce health care costs. In fact, CVS Health recently launched the Vulnerable Patient Index (VPI), a tool that uses pharmacy claims data to risk-stratify patients and identify CVS/caremark members most likely to generate high total health care costs resulting from poor medication adherence or unsafe use of complex regimens. By leveraging rich claims databases to better understand risk and to anticipate patient behaviors, CVS Health is better positioned to manage the health of populations by delivering tailored interventions that address individual patient medication use challenges.

The CVS Health Research Institute is focused on contributing to the body of scientific knowledge related to pharmacy and health care through research collaborations with external academic institutions, participation in federally-funded research, analysis and sharing of CVS Health data sources and coordination of pilot programs and initiatives. This analysis is part of a multi-year research collaboration with Brigham and Women’s Hospital to better understand patient behavior, particularly around medication adherence. CVS Health Research Institute findings support a continuous quality improvement environment, which encourages product innovation and development to benefit CVS Health patients, clients and their members.

About CVS Health
CVS Health (NYSE: CVS) is a pharmacy innovation company helping people on their path to better health.  Through its 7,800 retail drugstores, nearly 1,000 walk-in medical clinics, a leading pharmacy benefits manager with more than 70 million plan members, and expanding specialty pharmacy services, the Company enables people, businesses and communities to manage health in more affordable, effective ways. This unique integrated model increases access to quality care, delivers better health outcomes and lowers overall health care costs.  Find more information about how CVS Health is shaping the future of health at www.cvshealth.com.

SOURCE: CVS Health

CVS Health study evaluates the impact of narrow pharmacy networks on medication adherence

WOONSOCKET, R.I., 2015-9-9 — /EPR Retail News/ — A new CVS Health (NYSE: CVS) Research Institute study published today in JAMA Internal Medicine is the first to evaluate the impact of narrow pharmacy networks on medication adherence. The analysis showed that this approach, which incentivizes plan members to use specific in-network pharmacies, is associated with improved medication adherence. In addition, the researchers observed an even greater impact on adherence when there were 90-day prescription programs also in place. Narrow networks have previously been criticized for limiting access and adversely impacting medication adherence.

“There are few opportunities in health care when we can improve both quality of care and health outcomes while helping to manage health care costs,” said William H. Shrank, MD, MSHS, senior vice president and Chief Scientific Officer, CVS Health and a study author. “This first-of-its-kind study suggests that narrow networks may be one such opportunity by providing clear evidence that these networks – already an established cost management strategy – also help optimize members’ adherence.”

The researchers reviewed de-identified pharmacy claims data for more than 200,000 patients on chronic therapies to treat high cholesterol, high blood pressure, diabetes and depression over a 12-month period. These patients received prescription drug coverage through CVS/caremark, the pharmacy benefit management (PBM) business of CVS Health. The study found that those patients in commercial drug plans with narrow pharmacy networks had improved medication adherence as indicated by their medication possession ratio (MPR), which measures patients’ available medication on hand over time and is commonly used as an indication of adherence. The researchers also found that if 90-day prescription programs, where patients receive a three-month supply of their chronic medication prescription during one pharmacy visit, were used in conjunction with a narrow network there was an even greater improvement in members’ adherence.

As a pharmacy innovation company, CVS Health is focused on improving health outcomes while lowering costs for CVS/caremark PBM clients and their members. In recent years, narrow and preferred pharmacy network strategies have become more prevalent as ways  to help manage rising pharmacy costs and are a widely used feature of government-sponsored, Exchange and commercial health plans. However, their impact  on patient health outcomes and quality of care had not previously been established. Concerns have also been raised that these networks may adversely affect medication adherence by reducing members’ geographic access to pharmacy care and choice. Many government-sponsored plans address this concern by requiring plan sponsors to have in-network retail pharmacies within close proximity of members’ residences. In addition, independent research shows that the majority of Medicare beneficiaries are satisfied with their preferred pharmacy network plan reporting that the in-network pharmacies are conveniently located.

“Despite common concerns that narrow pharmacy networks reduce access, we believe they can actually help encourage plan members to establish a pharmacy home where patients with chronic diseases can receive coordinated care and effective medication adherence support,” added Dr. Shrank. “This research suggests that narrow networks are one more way we can help encourage medication adherence and have an even greater impact as we help people on their path to better health.”

Research shows that half of people who have long-term prescriptions for chronic conditions do not take their medicines as prescribed, costing the U.S. nearly $300 billion and tens of thousands of lives each year. In addition to PBM plan designs that promote adherence and cost-savings, CVS Health is building a range of programs across the enterprise to meet the various challenges individual patients face when taking their medications. These include programs that synchronize prescription pick-up for patients with multiple medications, comprehensive medication reviews to help identify potential safety issues and adherence-improving interventions that can be delivered at the retail pharmacy, via digital tools and at the patient’s home.

The CVS Health Research Institute is focused on contributing to the body of scientific knowledge related to pharmacy and health care through research collaborations with external academic institutions, participation in federally-funded research, analysis and sharing of CVS Health data sources and coordination of pilot programs and initiatives. CVS Health Research Institute findings support a continuous quality improvement environment, which encourages product innovation and development to benefit CVS Health patients, clients and their members.

For more detail on the data, please visit the following link.

About CVS Health
CVS Health (NYSE: CVS) is a pharmacy innovation company helping people on their path to better health.  Through its 7,800 retail drugstores, nearly 1,000 walk-in medical clinics, a leading pharmacy benefits manager with more than 70 million plan members, and expanding specialty pharmacy services, the Company enables people, businesses and communities to manage health in more affordable, effective ways. This unique integrated model increases access to quality care, delivers better health outcomes and lowers overall health care costs.  Find more information about how CVS Health is shaping the future of health at www.cvshealth.com.

SOURCE: CVS Health