Advance Auto Parts’ MOTOSHOP® Technology Tools enhances its programs for commercial shop owners, service managers and technicians

Tools and services provided by MOTOSHOP help shops better serve their customers

ROANOKE, Va., 2017-Jan-11 — /EPR Retail News/ — MOTOSHOP® Technology ToolsSM, a product portfolio from Advance Auto Parts, Inc. (NYSE: AAP), recently introduced a series of enhancements to the tools and programs available for commercial shop owners, service managers and technicians. MotoLOGIC® Repair & Diagnostics, MotoREV Shop Marketing®, MotoSKILL® Shop Tech Training and MotoSHOP Shop Management System® each use advanced technologies to help shops increase efficiencies in repair and service offerings and better connect with their customers.

MotoLOGIC now provides unedited OE repair and diagnostic information for more than 98 percent of the cars and light duty trucks on the road today. The Web-based platform features a new dynamic search function that allows technicians to find the repair information they need fast, with the search method they prefer most: by keyword, by vehicle systems menu or by following the OE Table of Contents. Through a partnership with MOTOR, MotoLOGIC recently updated its labor information to MOTOR’s Gen5 data – making MotoLOGIC the only repair and diagnostics resource with this latest information. And with the addition of OEM information for late model Toyota, Nissan and Mitsubishi vehicles, MotoLOGIC now houses more than 30 million searchable articles of repair and diagnostic content.

MotoREV continues to provide personalized customer marketing and branding solutions, delivering quantifiable ROI to a shop’s marketing programs. New Receipt Email functionality allows a shop to immediately capture and integrate a customer’s service visit into both a shop database and the customer’s personal service profile. Early adopters of this new feature have seen customer email open rates exceeding 40 percent. New mobile website designs for shops using MotoREV also make connecting with consumers easier than ever, as tasks including appointment scheduling and reviewing coupons have been optimized for today’s mobile-first customer.

MotoSKILL expanded its quality training offerings in 2016, adding 18 new courses to its comprehensive on-demand training program. Subscribers can access more than 150 courses to refine their skills and stay current on technical trends and expertise. New functionality allows a shop’s employees to easily view past course results and print certifications of completion, while shop owners and managers can easily view a dashboard of their team’s progress. MotoSKILL’s 500+ hours of training content are available to subscribers on any device at any time in any location with internet access.

Launched in 2015, MotoSHOP Shop Management System helps shops automate their business and offers a streamlined solution for service writers to build a customer database, create quick estimates – including integrated labor and parts ordering – handle invoicing and more. MotoSHOP also offers tools that enhance the customer service experience, including educational videos to help explain the repair process. Recent MotoSHOP enhancements include a configurable parts pricing matrix and the ability to export to QuickBooks.

“We are committed to providing tools and services to shops to help drive efficiencies and grow their business,” said Jad Dunning, Advance Vice President and General Manager of MOTOSHOP. “The MOTOSHOP product portfolio offers flexible solutions to meet a shop’s needs for reliable repair information, quality training content, marketing expertise and overall shop management.”

For more information on products from MOTOSHOP Technology Tools, visit www.motoshop.com.

About MOTOSHOP Technology Tools
MOTOSHOP Technology Tools is a comprehensive set of trusted, innovative technologies offered by Advance Auto Parts, Inc. MOTOSHOP builds technology solutions to address the full spectrum of automotive shop needs. The MOTOSHOP product line includes MotoREV Shop Marketing®, MotoLOGIC® Repair & Diagnostics, MotoSHOP Shop Management System®, and MotoSKILL® Shop Tech Training, each designed to help automotive industry professionals grow their businesses. For more information on the suite of technology services from MOTOSHOP Technology Tools, visit www.motoshop.com.

About Advance Auto Parts
Advance Auto Parts, Inc., a leading automotive aftermarket parts provider in North America, serves both professional installer and do-it-yourself customers. As of October 8, 2016, Advance operated 5,058 stores and 127 Worldpac branches and served approximately 1,250 independently owned Carquest branded stores in the United States, Puerto Rico, the U.S. Virgin Islands and Canada. Advance employs approximately 74,000 Team Members. Additional information about the Company, employment opportunities, customer services, and on-line shopping for parts, accessories and other offerings can be found on the Company’s website at www.advanceautoparts.com.

Media Contact:
Laurie Stacy
tel:  540-561-8452
email: laurie.stacy@advance-auto.com

Source: Advance Auto Parts, Inc.

MOTOSHOP® Technology Tools rolled out major update to MotoLOGIC® Repair & Diagnostics

New design and navigation make finding content easier for repair shops

ROANOKE, Va., 2016-Apr-04 — /EPR Retail News/ — MOTOSHOP® Technology ToolsSM debuted a major update to MotoLOGIC®Repair & Diagnostics, the industry leading tool for automotive technicians that provides access to repair, diagnostic and service information for 98% of vehicles on the road today. The new additions are being rolled out to all MotoLOGIC customers in North America and include a dynamic search function that allows users to access OEM vehicle data by keyword, from a vehicle subsystems menu or by following the OE Table of Contents.

A new VIN decoder feature speeds up the process of determining any recall-related service issues and enhanced Quick Specs information help save technicians time, regardless of where they’re working on a vehicle.

“Our goal is to help repair shops by offering the most accurate, thorough and easy-to-access repair and diagnostic solution in the industry,” said Jad Dunning, Vice President and General Manager of MOTOSHOP Technology Tools. “We continue to improve our tools by listening to customers’ feedback, and are excited about the benefits this upgrade will bring to our customers.”

Users can now navigate MotoLOGIC in multiple ways: the efficient keyword search function that delivers fast and accurate results has been expanded to include user-friendly traditional search methods, such as navigating system menus. Regardless of a user’s method of choice when locating repair and diagnostic information, MotoLOGIC can help save time in the repair process.

MotoLOGIC is Web-based and can be accessed from any device connected to the internet. Enhancements to the user experience include a responsive design optimized for providing repair and diagnostic information across devices of different sizes including desktops, tablets and mobile phones.

VIN decoding simplifies the search process for technicians, eliminating the need to select a make and model during the search process. Quick Specs, a technician reference tool for the most common data associated with a vehicle, now includes a new layout and more categories for quick reference during the repair process.

In addition to improved usability, MotoLOGIC added late model OEM information for Mitsubishi, Toyota and Nissan vehicles. MotoLOGIC now contains over 30 million articles of repair and diagnostic information.

MotoLOGIC is trusted by thousands of repair shops throughout North America and partners including MOTOR, R.O. Writer and AAA Club Partners. MotoLOGIC is available from MOTOSHOP Technology Tools, a technology solutions portfolio from Advance Auto Parts, Inc. (NYSE: AAP), the largest automotive aftermarket parts provider in North America.

To learn more about MotoLOGIC Repair & Diagnostics or other services available from MOTOSHOP Technology Tools, visit www.motoshop.com/motologic.

About MOTOSHOP Technology Tools
MOTOSHOP Technology Tools is a comprehensive set of trusted, innovative technologies offered by Advance Auto Parts, Inc. MOTOSHOP builds technology solutions to address the full spectrum of automotive shop needs. The MOTOSHOP product line includes MotoREV Shop Marketing®, MotoLOGIC® Repair & Diagnostics, MotoSHOP Shop Management System®, and MotoSKILL® Shop Tech Training, each designed to help automotive industry professionals grow their businesses. For more information on the suite of technology services from MOTOSHOP Technology Tools, visit www.motoshop.com.

About Advance Auto Parts
Headquartered in Roanoke, Va., Advance Auto Parts, Inc., a leading automotive aftermarket parts provider in North America, serves both professional installer and do-it-yourself customers. As of January 2, 2016 Advance operated 5,171 stores and 122 Worldpac branches and served approximately 1,300 independently owned Carquest branded stores in the United States, Puerto Rico, the U.S. Virgin Islands and Canada. Advance employs approximately 73,000 Team Members. Additional information about the Company, employment opportunities, customer services, and on-line shopping for parts, accessories and other offerings can be found on the Company’s website at www.AdvanceAutoParts.com.

 

For Media Relations questions please contact:

Advance Auto Parts, Inc.
Attn: Media Relations Department
2635 East Millbrook Road
Raleigh, NC 27604
Tel: 919.573.2608

MOTOSHOP Technology Tools to add OE repair and diagnostics information for BMW models 1982-2012

Enhancements also include addition of emissions data and an auto login quick access feature for shops

ROANOKE, Va., 2015-1-29 — /EPR Retail News/ — MOTOSHOPSM Technology Tools announced today the addition of OE repair and diagnostics information for BMW models 1982-2012 and emissions data for all vehicle makes and models from 1996-2014 to MotoLOGIC® Repair & Diagnostics, a Web-based tool for automotive technicians. The BMW additions feature OE diagrams with easy-to-use hyperlinks to connectors, location views, and fuses. This recent addition of BMW information and as well as Subaru for model years 1993-2015 raises MotoLOGIC’s coverage to more than 96 percent of cars and light trucks on the road today.

MotoLOGIC is available from MOTOSHOP Technology Tools, a technology solutions portfolio from Advance Auto Parts, Inc. (NYSE: AAP), the largest automotive aftermarket parts provider in North America.

“MotoLOGIC’s BMW data is intuitive and easy for shops to navigate when diagnosing and executing repairs,” said Walter Scott, Senior Vice President, Chief Marketing Officer for Advance Auto Parts.

Also included in the MotoLOGIC update are vehicle emissions and quick reference guides for all makes and models of vehicles from 1996-2014. The emissions content helps shops meet their legal requirements under state and local laws in areas with emissions testing and regulations that require shops to have reference materials for all emissions components.

Recent customer-focused enhancements include an auto login feature that now allows users quick access by bypassing the entering of credentials when logging into MotoLOGIC from a recognized IP address. Larger organizations including multi-location shops, municipalities and vocational schools can also benefit from this quick access enhancement, as each individual user will no longer need to remember credential information.

To learn more about MotoLOGIC Repair & Diagnostics or other services available from MOTOSHOP Technology Tools, visit www.motoshop.com/motologic.

About MOTOSHOPSM Technology Tools
MOTOSHOP Technology Tools is a comprehensive set of trusted, innovative technologies from Advance Auto Parts, Inc. (NYSE: AAP) With offices in Silicon Valley, Ca., MOTOSHOP builds technology solutions to address the full spectrum of automotive shop needs. The MOTOSHOP product line includes MotoREV™ Shop Marketing, MotoLOGIC® Repair & Diagnostics, MotoSHOP™ Shop Management System, and MotoSKILL™ Shop Tech Training, each designed to help automotive industry professionals grow their businesses.

About Advance Auto Parts
Headquartered in Roanoke, Va., Advance Auto Parts, Inc., the largest automotive aftermarket parts provider inNorth America, serves both the professional installer and do-it-yourself customers. As of October 4, 2014 Advanceoperated 5,305 stores, 109 Worldpac branches, and served approximately 1,350 independently-owned Carquestbranded stores in 49 states, Puerto Rico, the Virgin Islands and Canada. Advance employs approximately 75,000Team Members. Additional information about the Company, employment opportunities, customer services, and on-line shopping for parts, accessories and other offerings can be found on the Company’s website at www.AdvanceAutoParts.com.