Posted on October 11, 2017 by Retail News Editor

Bank Audi Lebanon’s leading financial institution to introduce NCR SelfServ™ 80 Series of ATM solutions

Breakthrough ATM solution from NCR will help Bank Audi to transform retail banking and deliver omni-channel experiences

BEIRUT, Lebanon, 2017-Oct-11 — /EPR Retail News/ — NCR Corporation (NYSE: NCR), a global leader in omni-channel solutions, today (October 10, 2017) announced that Bank Audi – Lebanon’s leading financial institution, will be the first bank in the Middle East and Africa region to introduce the innovative NCR SelfServ™ 80 Series, a new family of ATM solutions that transforms the banking experience and changes the way consumers interact with the ATMs.

As part of this agreement, Bank Audi will add new ATMs to its fleet, comprising of the NCR SelfServ 82 and NCR SelfServ 84. The SelfServ 80 Series offers a unique combination of innovation across software, hardware, and services; it leads to a future-proof solution that is ready to converge the physical and digital channels in a mobile-first world. The built-in interactive video banking feature enables financial institutions (FIs) to offer high-touch, personalized service, where customers can be helped by a live teller right at the ATM. This capability streamlines the way branch staff serve customers with auto loans, mortgages, credit cards or deposits across the network.

“The NCR SelfServ 80 Series delivers the next generation of omni-channel self-service experiences at the ATM that will help us grow revenue, reduce cost, manage risk and enhance customer experience,” said Omar el Zein, Head of Innovation, Bank Audi. “Bringing world leading banking experience to our customers remains a key strategy for Bank Audi and the introduction of NCR’s innovative ATM fleet that offers seamless omni-channel experience across a full range of interactive and assisted service transactions, reiterates our commitment.”

The new multifunctional ATMs represent a breakthrough in the history of ATMs. A large, 19-inch multi-touch display drives tablet-like interactions, where consumers can swipe, pinch and zoom their way quickly through transactions. The large display is an improvement for elderly users compared to today’s small monitors. Apart from the ease-of-use, NCR’s new ATM family focuses on security; the recessed keyboard provides a natural PIN protection while a picture-in-picture camera shows what’s happening behind the user to prevent shoulder surfing.

“Financial institutions need to be ready to offer the experience digital natives expect and demand as they come of age and require unrestricted access to financial services with a seamless experience across any device of their choice,” said Jose Resendiz, Vice President & General Manager, NCR Financial Services. “The addition of the NCR SelfServ 80 Series will help Bank Audi execute on their innovation and customer experience strategy by transforming the banking experience they deliver to perfectly align with how their customers want to bank.”

The modern design of NCR SelfServ 80 family comes with fully customizable, color-coded media entry and exit indicators. Additionally, a unique 10-cassette cash dispense capability lowers cash replenishment costs. Paired with NCR’s CxBanking software suite, the SelfServ 80 series unlocks amazing customer experiences across physical and digital banking channels.

The SelfServ 80 Series has security “designed in” to respond to the latest threats. The flush, infinity glass enhances security against skimming attacks. Enabling contactless, via cards or smart phones can eliminate the threat of card skimming entirely. These features when combined with NCR Security software will help Bank Audi to ensure securing its customers and the bank from all potential points of compromise.

For additional materials including high-resolution product images, whitepapers, FAQs, please click here. To download the SelfServ 80 Series application on iOS, click here.

About Bank Audi
Bank Audi is a regional group with a universal banking profile. The Bank offers universal financial products and services including Corporate, Commercial, Individual and Retail, and Private Banking services, in addition to Investment Banking. As at end-June 2017, Bank Audi’s consolidated assets reached USD 44 billion, principally driven by private customers’ deposits of USD 36.3 billion, with shareholders’ equity reaching USD 3.8 billion. Bank Audi’s group staff headcount exceeds 7,000 employees and its shareholders’ base encompasses more than 1,500 holders of common shares and/or holders of Global Depositary Receipts (GDRs) representing common shares.

Bank Audi ranks first among Lebanese banking groups and is positioned in the inner circle of top regional banking groups. Its shares are listed on the Beirut Stock Exchange. Its GDRs are listed on both the Beirut Stock Exchange and the London Stock Exchange.

Stay connected:
bankaudigroup.com
facebook.com/BankAudiLebanon
youtube.com/BankAudiGroup

About NCR Corporation
NCR Corporation (NYSE: NCR) is a leader in omni-channel solutions, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Duluth, Ga., with over 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries. NCR encourages investors to visit its web site which is updated regularly with financial and other important information about NCR.

Web site: www.ncr.com
Twitter: @NCRCorporation
Facebook: www.facebook.com/ncrcorp
LinkedIn: www.linkedin.com/company/ncr-corporation
YouTube: www.youtube.com/user/ncrcorporation

News Media Contacts:

Carole Aoun
Head of Brand & Corporate Communication
+961 1 977 358
carole.aoun@banqueaudi.com

Rakesh Aulaya
NCR Public Relations
+91 22 619 45 83
rakesh.aulaya@ncr.com

Source: NCR Corporation

Posted on June 1, 2017 by Retail News Editor

NCR Corporation introduces its NCR SelfServ™ 80 Series to banks and financial institutions in Turkey

Duluth, Ga. / Istanbul, Turkey, 2017-Jun-01 — /EPR Retail News/ — NCR Corporation (NYSE: NCR), a global leader in omni-channel solutions, today (May 31, 2017) introduced its NCR SelfServ™ 80 Series to banks and financial institutions in Turkey. According to Retail Banking Research, NCR is the leading ATM manufacturer in Turkey with a 56 percent market share. With Turkey being one of the early adopters of multi-functional ATMs and video banking, NCR will build on this position with the new ATM family by helping financial institutions redefine the banking experience and changing the way consumers interact with the ATM forever.

Invented 50 years ago, the ATM remains one of the most sustained innovations in the financial industry. As more and more bank customers have embraced smartphones as well as digital and online banking, ATMs today have to adapt to this new consumer reality. The new ATMs are mobile ready and feature a large, 19-inch multi-touch display, where consumers can swipe, pinch and zoom their way quickly through transactions.

“Recent research revealed that 74 percent of the population in Turkey said that they would never go completely cashless,” said Diego Navarrete, Vice President Europe for Financial Services at NCR. “So the ATM is the ideal touchpoint to integrate physical and digital banking channels to create the connected experience that customers are looking for today. With Turkey expected to increase the installed base of ATMs by 25 percent by 2021, our new ATM family is suited perfectly to fill this demand.”

The modern design comes with fully customizable, color-coded media entry and exit indicators. Additionally, a unique 10-cassette cash dispense capability lowers cash replenishment costs. Paired with NCR’s CxBanking software suite, the NCR SelfServ 80 series unlocks amazing customer experiences across physical and digital banking channels.

The NCR SelfServ 80 Series, which was recognized as an International Design Excellence Awards 2016 finalist, is available this year in the US, Canada, UK, Germany, France, Italy, Spain, the Netherlands and Poland as well as selected countries in Eastern Europe, and will continue to be rolled out globally in 2017-2018. Please contact NCR Sales for pricing information and details on local availability.

For additional materials including high-resolution product images, whitepapers, FAQs, please click here. To download the NCR SelfServ 80 Series application on iOS, click here.

NCR is headquartered in Duluth, Ga., with over 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.

Web sites: www.ncr.com
Twitter: @NCRCorporation
Facebook: www.facebook.com/ncrcorp
LinkedIn: www.linkedin.com/company/ncr-corporation
YouTube: www.youtube.com/user/ncrcorporation

News Media Contacts:
Ortrud Wenzel
NCR Public Relations
+49 821 405 8191
ortrud.wenzel@ncr.com

Source: NCR Corporation

Posted on February 16, 2017 by Retail News Editor

NCR launches new family of ATM solutions — NCR SelfServ™ 80 Series

: NCR launches new family of ATM solutions — NCR SelfServ™ 80 Series

Breakthrough ATM solution from NCR helps financial institutions transform retail banking and deliver omni-channel experiences

DULUTH, Ga., 2017-Feb-16 — /EPR Retail News/ — NCR Corporation (NYSE: NCR) today (February 15, 2017) announced the NCR SelfServ™ 80 Series, a new family of ATM solutions that will help financial institutions redefine the banking experience and change the way consumers interact with the ATM forever.

Through a unique combination of innovation across software, hardware, and services, consumers and financial institutions will gain many new benefits from this mobile-ready ATM solution. A large, 19-inch multi-touch display drives tablet-like interactions, where consumers can swipe, pinch and zoom their way quickly through transactions.

Built-in video banking also enables financial institutions to offer high-touch, personalized service, where customers can be helped by a live teller right at the ATM. This means financial institutions can extend their personal service coverage and be available as close or far from home and as early or late as they choose to be. NCR is currently the only company that can offer video banking fully integrated in one ATM platform. This capability streamlines the way branch staff serve customers with auto loans, mortgages, credit cards or deposits across the network. NCR’s research shows that 80 percent of the transactions typically completed inside a physical branch can be completed through a live video teller at an ATM.

“The power of digital banking is that it empowers customers to be self-directed and choose the level of interaction they want. But banking is a relationship business, and bankers want to stand ready to provide one-to-one interactions at moments that are the most relevant, useful, and actionable,” said Mark Schwanhausser, Director Omnichannel Financial Services, Javelin Strategy & Research. “ATMs with video tellers and enhanced capabilities can play a critical role in digital-first customer service by providing the combination of convenience and immediate assistance. It’s a way to restore a human face to an increasingly digital-banking relationship.”

“Financial institutions need to be ready to offer the experience digital natives demand as they come of age and require more financial services,” said Jose Resendiz, vice president, financial services, at NCR Corporation. “This launch fundamentally transforms the ATM to be perfectly aligned with how consumers want to bank and gives financial institutions a new way to realize omni-channel transformational strategies.”

The SelfServ 80 Series was recognized as an International Design Excellence Awards 2016 finalist. It is rooted in NCR’s 132-year history of understanding consumer behavior, its deep domain experience in retail banking and the strong legacy of its SelfServ brand – the most popular ATM family in the world.

The modern design comes with fully customizable, color-coded media entry and exit indicators. Additionally, a unique 10-cassette cash dispense capability lowers cash replenishment costs. Paired with NCR’s CxBanking software suite, the SelfServ 80 series unlocks amazing customer experiences across physical and digital banking channels.

“The adoption of this new solution is incredibly exciting. Several of the largest banks in the world, along with many community banks, have signed on for initial delivery contracts, with thousands of units installed to date,” added Joao Perez, senior vice president of NCR financial services sales. “Customers appreciate the new platform, which is beautiful on the outside and full of powerful engineering on the inside. Many more continue to sign up as they look to deploy a future-proof solution that is ready to converge the physical and digital channels in a mobile-first world.”

The SelfServ 80 Series is available now in select markets, including the United States and Canada, followed by global availability throughout 2017-2018. Please contact NCR Sales for pricing information and details on local availability.

For additional materials including high-resolution product images, whitepapers, FAQs, please click here. To download the SelfServ 80 Series application on iOS, click here.

About NCR Corporation

NCR Corporation (NYSE: NCR) is a leader in omni-channel solutions, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables more than 650 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier.

NCR is headquartered in Duluth, Georgia with over 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.

Web sites: www.ncr.com; www.ncr.com/SelfServ80
Twitter: @NCRCorporation
Facebook: www.facebook.com/ncrcorp
LinkedIn: www.linkedin.com/company/ncr-corporation
YouTube: www.youtube.com/user/ncrcorporation

Media Contact:
Scott Sykes
NCR Corporation
212.589.8428
scott.sykes@ncr.com

Source: NCR Corporation

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