Paderborn, Germany, 2015-9-29 — /EPR Retail News/ — Wincor Nixdorf is presenting a significantly expanded postal portfolio and new solutions for counter automation and self-service at POST-EXPO 2015, which begins today in Paris. The company has provided solutions to postal service and logistics companies for more than two decades and meanwhile supports postal customers in around 30 countries. During recent years, it has made massive investments in new and further developments in its end-to-end portfolio, and will showcase innovations at POST-EXPO that focus on postal counter software and modular self-service technologies for the automation of parcel and letter processing.
“It’s our goal to support postal services providers with innovative solutions for their branch transformations and the cross-channel digitalization of their processes,” explained Jürgen Kisters, Global Industry Head Postal at Wincor Nixdorf. To achieve this, the company combines know-how from both the banking and retail sectors to produce tailored, scalable, modular solutions for postal services providers.
One example is the counter software TPPostal: it covers the services specific to post office branches and postal agencies, and can be flexibly configured to meet the requirements of a number of different branch types. TPPostal even enables cross-channel transactions: for instance, a customer can prepare a shipment in the Internet, pay for it, and subsequently drop it off at the post office counter or the self-service area. This significantly shortens processing times at the counter and minimizes waits. TPPostal is based on the retail software TP.net, which is meanwhile used successfully by more than 100 retail businesses in 70 countries around the world. TPPostal can be integrated easily in CRM and merchandise management solutions.
A new modular postal kiosk shifts the sale of stamps and parcel labels from the counter to the self-service area. The latest generation of this kiosk was developed with an eye to optimize the total cost of ownership. The system is based on proven standards and is designed to meet the dynamic rate of change in consumer behavior through a flexible and modular structure. Creative ideas are explicitly desired here – this kiosk can be individually configured to meet the demands of postal services branches with very little effort and expense, and fulfills international standards in ergonomics.
The boom in e-commerce is the biggest reason for the sizable increase in parcel and return shipments. With the intelligent parcel drop box, Wincor Nixdorf offers a system that accepts postage-paid parcels in fewer than ten seconds and prints a customer receipt as a proof of induction, thus automating the entire parcel drop-off process cost-efficiently. The integration of the drop box in a track & trace system is likewise possible to enable immediate parcel tracking. Moreover, monitoring and reporting software supports very high availability of the drop boxes, and enables individual usage analyses.
3,500 visitors from 35 countries are expected to visit POST-EXPO’s exhibition and conference. Jürgen Kisters, Global Industry Head Postal at Wincor Nixdorf, will be speaking on behalf of Wincor Nixdorf on Tuesday at 12:10 p.m. at the Innovation Conference and will present best practices from the worlds of retail and banking for the branch transformations of postal organizations. You will find Wincor Nixdorf at POST-EXPO in Hall 4 at Stand 2090.
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SOURCE: Wincor Nixdorf