John Lewis to strengthen its omni-channel customer experience with £4million investment

London, 2017-Mar-07 — /EPR Retail News/ — John Lewis has today (6 March 2017) announced plans to invest £4 million in a new customer service initiative in 20 of its shops to strengthen its omni-channel customer experience. The investment will see 8,000 Partners who work on the shop floor, receive an iPhone loaded with a […]