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Tag: overall customer experience in retail .2017 Temkin Experience Ratings

BJ’s Wholesale Club ranked number one for overall customer experience in retail according to the 2017 Temkin Experience Ratings

WESTBOROUGH, Mass., 2017-Apr-05 — /EPR Retail News/ — BJ's Wholesale Club earned the number one spot for overall customer experience in retail according to the 2017 Temkin Experience Ratings. BJ's score of 81 percent puts them at the top of the retail industry, tying with Ace Hardware and QVC. Overall, BJ's placed eighth out of 331…

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