NCR Corporation inaugurates state-of-the-art R&D centre at Mindspace IT Park in HITEC City, Hyderabad

HYDERABAD, India, 2017-Nov-08 — /EPR Retail News/ — NCR Corporation (NYSE: NCR), a global leader in omni-channel solutions, expanded its worldwide presence today (November 07, 2017) with a state-of-the-art research and development (R&D) centre at Mindspace IT Park in HITEC City, Hyderabad. Spread across 140,000 square feet, the facility is now NCR’s largest R&D centre outside of the U.S.A. This modern R&D centre will help extend NCR’s leadership in omni-channel solutions and to create innovative products and platforms for channel transformation and digital enablement. The state-of-the-art R&D facility to house over 1200 employees was inaugurated by the NCR global leadership team including Paul Langenbahn and Eli Rosner together with the India leadership team led by Ashok Nallam, Director R&D Centre, NCR India.

“Changes in consumer behavior continue to be rapid, disruptive, and driven by technology transformation. NCR, being a world leader in consumer transaction technologies, is strategically positioned to deliver innovations to meet demands of millennials and other key demographics,” said Paul Langenbahn, executive vice president, NCR Software. “NCR’s R&D centre in Hyderabad will focus on the development of innovative technologies to assist our customers across the industries NCR serves, and the incredible talent we have available in the region will enable us to do so.”

NCR’s new state-of-the-art R&D facility is designed to enhance collaboration and innovation. It features technology and tools to support the changing nature of how, when and where work is done; and it will excite and inspire employees and customers. The centre will feature collaborative workspaces, state-of-the-art labs—including an innovation lab—and amenities such as a gym, recreation facilities, a café, and informal work spaces to spark creativity.

“Enterprises today need to offer the digital experience today’s consumers demand, and this experience has to be consistent, seamless, and engaging across platforms—and at any time and place that they want,” said Eli Rosner, chief technology officer, NCR Corporation. “NCR is building software engineering infrastructure to address the connected economy, and our investment in this new state-of-the-art R&D facility will play a significant role in our transformational journey. This centre will enable us to provide our customers around the world with omni-channel solutions that address real-life business problems.”

NCR’s Hyderabad R&D center will be developing and supporting innovative software and services that global institutions use to empower consumers through self-service applications. The centre has been responsible for a host of innovations including the Interactive Teller ATM, EMV contactless ATM, mobile payments solutions, retail self-checkout lanes, CRM platforms, cinema and stadium systems management solutions, among many others.

Launched in 2004 with 50 engineers, NCR’s current Hyderabad R&D center houses close to 1,200 professionals focused on software development for the financial, retail, travel and hospitality industries. In addition to the R&D Center in Hyderabad, NCR has a world-class manufacturing facility in Chennai, a development center in Gurgaon and sales & services headquarters in Mumbai.

About NCR Corporation
NCR Corporation (NYSE: NCR) is a leader in omni-channel solutions, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across the financial, retail, hospitality, travel, telecom and technology industries. NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Duluth, Ga., with about 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries. NCR encourages investors to visit its website which is updated regularly with financial and other important information about NCR.

Web site: www.ncr.com
Twitter: @NCRCorporation
Facebook: www.facebook.com/ncrcorp
LinkedIn: www.linkedin.com/company/ncr-corporation
YouTube: www.youtube.com/user/ncrcorporation

News Media Contacts:
Rakesh Aulaya
NCR Public Relations
+91 22 619 45 83
rakesh.aulaya@ncr.com

Source: NCR Corporation

NCR-led session on omnichannel strategies at the National Restaurant Association Show

Company also will lead informational mini-sessions on trending industry topics

DULUTH, Ga., 2016-May-18 — /EPR Retail News/ — Restauranteurs looking for strategies to engage customers across various channels can attend an NCR-led session on the topic on May 23 at the National Restaurant Association Show.

NCR’s Jon Lawrence, senior director of hospitality product marketing, will discuss ways operators can improve the customer experience across all channels, from mobile to traditional and kiosks. Show attendees can join this session on Monday, May 23 at 11:30 a.m. in the McCormick South Building, room S402a.

“As technology evolves, so do restaurant customer’s expectations,” said Paul Langenbahn, president of NCR’s Hospitality division. “Customers expect a cohesive omnichannel experience and restaurant brands that aren’t anticipating this and embracing technology to enable a frictionless guest experience will significantly fall behind their competition.”

NCR executives will also educate restauranteurs on overcoming several industry obstacles at booth 6229 during mini-educational sessions throughout the show. Attendees can join the following mini-sessions each day of the show at the times listed below:

  • Why you need a consistent consumer experience”
    We hear the word “omni-channel” a lot – what is it actually? What does it really mean for you? See the mobile experience from a consumer’s point of view, and learn why having a frictionless experience is necessary.
    Morning Session – 10:30 AM | Afternoon Session – 2:30 P

 

  • Why it’s more than EMV…”
    Payments and security is a big problem to solve, but the good news is that there’s a platform that helps you address the industry’s EMV needs and much more. We’ll cover how payments and security is more than EMV, it’s about protecting your business, your customers and your future.
    Morning Session – 11:30 AM | Afternoon Session – 3:30 PM

 

  • “Why mPOS addresses the need to be efficient”
    Efficiency is a focus for restaurateurs that will never go away – and rightfully so. There is a need for smart operations, and mobile POS continues to help drive improvement in efficiencies for all types of restaurants. Hear about mobile POS can help efficiencies in the tableside ordering and line busting experience.
    Afternoon Session – 12:30 PM and 4:30 PM

 

  • “Why an integration framework matters”
    Cloud-based integration is important. A multi-vendor experience needs to be a seamless one, especially when it comes to installation. Hear about NCR’s cloud connect platform that’s enabling you to work with a variety of our partners to better enhance your technology experience.
    Afternoon Session – 1:30 PM

 

NCR will also demonstrate its NCR Aloha and NCR Silver technologies that meet the needs of restaurants of all sizes and concepts. To meet with senior executives from NCR or see the technology in action, please visit booth 6229 or contact tim.henschel@ncr.com to arrange a meeting.

About NCR Corporation
NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables more than 550 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier.

NCR is headquartered in Duluth, Georgia with over 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries. The company encourages investors to visit its web site which is updated regularly with financial and other important information about NCR.

News Media Contacts

Jackie Parker
Arketi Group
404.929.0091, ext. 220
jparker@arketi.com

Tim Henschel
NCR Corporation
770.299.5100
tim.henschel@ncr.com

NCR: Krispy Kreme Doughnuts to rollout its Mobile Rewards Program

NCR Mobile Consumer Engagement platform enables Krispy Kreme to connect their guests with special location-based invitations, offers and rewards

DULUTH, Ga., 2015-12-1 — /EPR Retail News/ — Krispy Kreme Doughnuts, Inc. (NYSE: KKD) is nearly complete with its nationwide rollout of its Krispy Kreme Rewards mobile app. Earlier this year, Krispy Kreme worked with NCR Corporation, the global leader in consumer transaction technologies, to build and deploy the Krispy Kreme Rewards app on the NCR Engage Mobile platform. With the NCR platform, Krispy Kreme is able to differentiate themselves in their space with a unique experience that both recognizes loyalty and offers a ‘surprise and delight’ experience.

Now, Krispy Kreme fans can use the app to find and mark their favorite location, receive notifications when the famous Krispy Kreme “Hot Now” Light is on, and earn rewards with each visit. Krispy Kreme has been rolling out this solution across the United States over the past few months and it should be available in all U.S. markets by the end of the year.

“Our goal in developing the Krispy Kreme Rewards program was to enable guests to experience the joy that is Krispy Kreme and earn rewards for their loyalty,” said Tony Thompson, Krispy Kreme’s President and CEO. “It is critical for us to know our guests more personally and our mobile app provides the data that helps us meet the needs of today’s consumer.”

The combination of the NCR Aloha point-of-sale and NCR Engage Mobile enables restaurant operators, like Krispy Kreme, to extend ordering, payment, loyalty and feedback capabilities directly into the hands of consumers. By downloading the app and registering for the Krispy Kreme Rewards program, guests will earn points for every dollar spent with Krispy Kreme that can be used towards donuts and coffee. They also will be eligible for other surprise-and-delights throughout the year including exclusive offers and promotions and a special treat for their birthday. And, Krispy Kreme rewards its members with a variety of ways to pay and earn points, including the app’s stored-value function, cash, credit/debit card, or gift card.

“Restaurants that don’t proactively embrace omnichannel consumer engagement may find themselves ‘locked out’ in an increasingly competitive battle for consumer mindshare,” said Paul Langenbahn, President, NCR Hospitality. “NCR understands the entire restaurant ecosystem needed to enable a frictionless consumer engagement experience, and we were happy to work with Krispy Kreme and help them deliver on their unique consumer engagement vision.”

Fans can download the Krispy Kreme Rewards App free from the app store at www.itunes.com/appstore or Google Play. New features will quickly be added to the rewards app, including the ability to share the Krispy Kreme joy with other members by gifting points.

About Krispy Kreme
Krispy Kreme is a global retailer of premium-quality sweet treats, including its signature Original Glazed® doughnut. Headquartered in Winston-Salem, N.C., the company has offered the highest-quality doughnuts and great-tasting coffee since it was founded in 1937. Krispy Kreme is proud of its Fundraising program, which for decades has helped organizations raise millions of dollars in needed funds. Krispy Kreme has more than 1,000 retail shops in 24 countries. Krispy Kreme is listed on the New York Stock Exchange (NYSE: KKD). For more information about Krispy Kreme visit www.KrispyKreme.com. Also visit us on Facebook at www.Facebook.com/KrispyKreme, on Twitter at www.Twitter.com/KrispyKreme, and on Instagram at www.Instagram.com/KrispyKreme.

About NCR Corporation
NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 550 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier.

NCR is headquartered in Duluth, Georgia with approximately 29,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries. The company encourages investors to visit its web site which is updated regularly with financial and other important information about NCR.

Website: www.ncr.com;
Twitter: @NCRCorporation
Facebook: www.facebook.com/ncrcorp
LinkedIn: www.linkedin.com/company/ncr-corporation
YouTube: www.youtube.com/user/ncrcorporation

Apple, iPhone, iPad and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries.

News Media Contacts:

Jackie Parker
Arketi Group for NCR
404.929.0091, ext. 220
jparker@arketi.com

Tim Henschel
NCR Corporation
770.299.5100
tim.henschel@ncr.com

Darryl Carr
Krispy Kreme
336-726-8996
dcarr@krispykreme.com

SOURCE: NCR