Diebold Nixdorf and Samsung SDS America present mobile-based biometric authentication approach at Digital Banking conference

Technology leaders simplify authentication and strengthen security with mobile facial recognition

NORTH CANTON, Ohio and RIDGEFIELD PARK, N.J., 2017-Jun-13 — /EPR Retail News/ — Diebold Nixdorf, the leader in driving connected commerce, and Samsung SDS America (“Samsung”) are teaming up to showcase how integrating advanced mobile technology—such as facial recognition—and the self-service channel can lead to enhanced security and an improved consumer experience. The companies will jointly demonstrate the mobile-based biometric authentication approach at this year’s Digital Banking conference in Austin, Texas, June 12-14.

The mobile-based transaction uses Samsung SDS Nexsign™ —a FIDO compliant biometric authentication platform—which includes facial recognition technology paired with the ATM to complete a secure and convenient cardless cash withdrawal in seconds. While banks have deployed cardless solutions, Samsung SDS demonstrates the use case without the need for a card or PIN—a leap forward in convenience without sacrificing security.

To maximize consumer convenience, the innovative approach enables consumers to stage a withdrawal via their mobile banking app prior to arrival. Once they approach the ATM, the consumer simply taps their Samsung Galaxy S8 mobile device to the near field communications (NFC) reader on the ATM, confirms their transaction and instantly receives a prompt to complete authentication via facial recognition on their mobile device. Once verified, cash will dispense and the transaction is complete in less than half the time of a standard ATM transaction. This technology and experience can also support customers using other Android and iOS devices.

“As an industry leader in enabling cardless transactions at the ATM, our comprehensive solutions are bridging the physical and digital worlds of cash to truly drive connected commerce,” said Alan Kerr, Diebold Nixdorf senior vice president, software. “Co-innovation lies at the heart of how Diebold Nixdorf does business. We are excited to be working with Samsung to showcase innovative solutions that utilize the trusted ATM channel to merge cash and mobile in a seamless, convenient and highly secure way.”

Samsung was an early member of the FIDO Alliance, the world’s largest ecosystem for standards-based, interoperable authentication. This ecosystem enables enterprises and service providers to deploy strong authentication solutions and protect against attacks.

“Samsung is making it easier for consumers to interact with their banks and ATMs using biometric information and eliminating the need for a physical card and PIN,” said Scott Koo, CEO of Samsung SDS America. “We have already shown how this works with Samsung Pay and now have extended this functionality to provide a faster and secure approach to cardless transactions.”

Banco Popular de Puerto Rico plans to pilot this authentication method this summer and has already worked with Samsung and their biometric authentication platform.

“Partnerships such as this one is particularly what we, at Popular, work at every day; collaboration at its very best. We continuously work to develop and implement features that make our clients’ lives easier while keeping at the forefront of innovation, focused on our mobile offering while enhancing security by leveraging biometric authentication. We are proud to be part of such an important milestone and look forward to what the future brings,” said Rachid Molinary, senior vice president of Digital Strategy for Banco Popular de Puerto Rico.

About Samsung SDS America

Samsung SDS America (SDSA) is the U.S. subsidiary of Samsung SDS, a global software solutions and IT services company. Samsung SDSA provides software and solutions for enterprise mobility, security, analytics, andIoT. We enable our customers in government, financial services, retail and other industries to drive business in a hyper-connected economy by helping them increase productivity, safeguard assets, and make smarter decisions.

About Banco Popular

Founded in 1893, Popular, Inc. (NASDAQ: BPOP) is the leading banking institution by both assets and deposits in Puerto Rico and ranks among the top 50 U.S. banks by assets. In the United States, Popular has established a community-banking franchise providing a broad range of financial services and products with branches in New York, New Jersey and South Florida, operating under the name “Popular Community Bank.”

About Diebold Nixdorf

Diebold Nixdorf, Incorporated (NYSE: DBD) is a world leader in enabling connected commerce for millions of consumers each day across the financial and retail industries. Its software-defined solutions bridge the physical and digital worlds of cash and consumer transactions conveniently, securely and efficiently. As an innovation partner for nearly all of the world’s top 100 financial institutions and a majority of the top 25 global retailers, Diebold Nixdorf delivers unparalleled services and technology that are essential to evolve in an ‘always on’ and changing consumer landscape.

Diebold Nixdorf has a presence in more than 130 countries with approximately 24,000 employees worldwide. The organization maintains corporate offices in North Canton, Ohio, USA and Paderborn, Germany. Visit www.DieboldNixdorf.com for more information.

Diebold Nixdorf Media Relations:
Kelly Piero
+1-330-490-3741
kelly.piero@dieboldnixdorf.com

Diebold Nixdorf Investor Relations:
Steve Virostek
+1-330-490-6319
steve.virostek@dieboldnixdorf.com

Samsung SDS America Media Relations
Diane Carlson
+1- 201-229-4727
d.carlson@samsung.com

SOURCE: Diebold Nixdorf

Puerto Rico’s Banco Popular pilots Diebold Nixdorf’s advanced predictive maintenance analytics to increase operational efficiency

NORTH CANTON, Ohio, 2016-Oct-20 — /EPR Retail News/ — Banco Popular, the largest bank in Puerto Rico, is partnering with Diebold Nixdorf to pilot advanced predictive maintenance analytics in order to increase operational efficiency and broaden consumer touchpoint visibility. Diebold Nixdorf’s analytics program is enabling Banco Popular to have a complete view of its self-service channel and improve automated teller machine (ATM) uptime by anticipating maintenance needs.

“Banco Popular realizes the importance of financial institutions making data-driven decisions,” said Rachid Molinary, senior vice president of the Digital Strategy Division in Popular. “With Diebold Nixdorf’s expertise in advanced analytics, we are collaboratively working to enhance our operations and migrate transactions from the teller lines to the self-service channel.”

Near real-time collection of data from the self-service channel differentiates this pilot from other advanced analytics solutions and enables Banco Popular to better understand the health of its self-service channel and predict the maintenance needs of individual devices. By aggregating data from the self-service device and the financial institutions other channels, the advanced analytics program will enable Banco Popular to create a 360 degree view of its user experience across all channels to analyze the effectiveness of marketing and branch transformation initiatives in the future.

“Every day our teams evaluate new technologies and collaborate with innovative customers to provide best-in-class consumer experiences and drive connected commerce,” said Richard Harris, Diebold Nixdorf vice president, design and new technology incubation. “Banco Popular continues to be an important innovation partner for us. Their use of our advanced analytics capabilities is just one proof point that demonstrates how we can solve real business needs for our customers through collaborative innovation.”

Diebold Nixdorf will be showcasing advanced analytics capabilities in booth #2635 at Money20/20,October 23-26 in Las Vegas.

About Banco Popular de Puerto Rico
Founded in 1893, Popular, Inc. (NASDAQ: BPOP) is the leading banking institution by both assets and deposits in Puerto Rico and ranks among the top 50 U.S. banks by assets. In the United States, Popular has established a community-banking franchise providing a broad range of financial services and products with branches in New York, New Jersey and South Florida, operating under the name “Popular Community Bank”.

About Diebold Nixdorf
Diebold Nixdorf is a world leader in enabling connected commerce for millions of consumers each day across the financial and retail industries. Its software-defined solutions bridge the physical and digital worlds of cash and consumer transactions conveniently, securely and efficiently. As an innovation partner for nearly all of the world’s top 100 financial institutions and a majority of the top 25 global retailers, Diebold Nixdorf delivers unparalleled services and technology that are essential to evolve in an ‘always on’ and changing consumer landscape.

Diebold Nixdorf has a presence in more than 130 countries with approximately 25,000 employees worldwide. The organization maintains corporate offices in North Canton, Ohio, USA and Paderborn,Germany. Shares are traded on the New York and Frankfurt Stock Exchanges under the symbol ‘DBD’.  Visit www.DieboldNixdorf.com for more information.

Media Relations:
Renee Murphy
+1-330-490-5825
renee.murphy@dieboldnixdorf.com

Investor: Relations
Steve Virostek
+1-330-490-6319
stephen.virostek@dieboldnixdorf.com

SOURCE: Diebold Nixdorf