JCPenney introduces new and improved JCPenney Rewards program

PLANO, Texas, 2017-Jul-12 — /EPR Retail News/ — JCPenney [NYSE: JCP] today (July 11, 2017) launched a new and improved JCPenney Rewards program. First introduced in 2008, the retailer’s customer loyalty program has been enhanced with new benefits and features that allow greater flexibility and reward earning potential, along with a new website and app experience that make accessing JCPenney Rewards easier than ever.

“We know our JCPenney Rewards members shop and spend more than twice as much as non-Rewards customers. As we focus on growing revenue per customer, our customer loyalty program will be integral to enticing customers to shop often and spend more on every trip,” said Sherina Smith, vice president of loyalty and customer relationship management for JCPenney. “We have spent the last year testing, analyzing and refining various pilot programs across the country to create the best loyalty program for our customers. We are excited to introduce a new program that better rewards our customers for regularly shopping JCPenney, ensuring she’s getting her ‘Penney’s worth’ – all while building long-term customer loyalty.”

No Cap on $10 Rewards and Points That Don’t Expire
With the new JCPenney Rewards program, every time a customer earns 200 points, the customer will receive a $10 reward, valid for a minimum of 45 days. There is no cap on the number of $10 rewards customers can accrue in a month and any remaining points will continue to roll over each month, as long as the customer remains an active JCPenney shopper. The $10 rewards can be used on a future JCPenney purchase in store and online at jcpenney.com.

JCPenney credit cardmembers are automatically enrolled in the program and will earn one point for every dollar they spend. JCPenney Reward members who use any other form of payment will earn 1 point for every $2 they spend.

Enticing, Member-Only Benefits
Customers receive an array of exclusive benefits as a JCPenney Rewards member. Members can expect special offers throughout the year, from member-only prices for select merchandise to limited Sephora inside JCPenney sample product offers and even an extra coupon to use on their birthday. Furthermore, during bonus reward events, all members can receive $10 bonus rewards for every $50 spent up to $150.

With JCPenney cardmembers shopping JCPenney more frequently and spending over 2.5 times as much as other customers, JCPenney has added more incentives for customers to become cardmembers. Under the new JCPenney Rewards program, JCPenney credit cardmembers will receive additional benefits such as exclusive coupons and invitation-only shopping events, including more than 150 exclusive cardmember savings days. In fact, credit cardmembers shopping the retailer’s Cyber in July sale this week will enjoy an additional 30 percent off when they use their JCPenney credit card on top of an array of enticing online-only deals.

Furthermore, Gold and Platinum cardmembers receive extra benefits such as a passbook of coupons, which includes a “Pick Your Own Sale Day,” along with additional coupons and special offers. Platinum cardmembers also receive a special “thank you” offer, Sephora inside JCPenney bonus point events and Platinum Appreciation sale days. Gold and Platinum cardmember status will now be determined by the customer’s annual spend, regardless of how many times a customer shops JCPenney or JCPenney.com throughout the year.

Manage Rewards Anytime, Anywhere
JCPenney has consolidated its JCPenney Rewards website with jcpenney.com – all members need to remember is: jcp.com/rewards. Through one single sign-in, a member’s rewards automatically appear at checkout and the customer can choose to apply them to their purchase with one simple click. JCPenney Rewards members will be notified by email when they have earned a reward.

Additionally, members can manage their JCPenney Rewards account in the newly redesigned JCPenney mobile app. Members can easily access their $10 rewards in the app’s user profile and view how many points until their next reward. Much like the desktop version, a member’s rewards automatically appear at checkout when shopping in the app. When checking out in a store, customers can simply ask an associate to scan the barcode of their $10 reward directly from the app on their smartphone.

The app also includes a barcode with the member’s JCPenney Rewards identification number. Store associates can scan the barcode to look up the customers’ JCPenney Rewards account to ensure they receive points for their store purchase. A member’s $10 rewards will automatically be stored within the app’s new digital wallet feature, where app users can also scan their JCPenney coupons and gift cards to store all their JCPenney savings one convenient location. Futhermore, JCPenney credit cardmembers can enjoy the convenience of paying their bill within the app.

To encourage JCPenney Reward members to take advantage of these new features on the app, members that download the JCPenney app for the first time from July 16-Aug. 31 will receive a $10 reward.

Customers interested in the joining the JCPenney Rewards program can sign-up for free by visiting www.jcp.com/rewards or inquire at their local JCPenney store.

About JCPenney:
J. C. Penney Company, Inc. (NYSE:JCP), one of the nation’s largest apparel and home furnishings retailers, is on a mission to ensure every customer’s shopping experience is worth her time, money and effort. Whether shopping jcp.com or visiting one of over 1,000 store locations across the United States and Puerto Rico, she will discover a broad assortment of products from a leading portfolio of private, exclusive and national brands. Supporting this value proposition is the warrior spirit of over 100,000 JCPenney associates worldwide, who are focused on the Company’s three strategic priorities of strengthening private brands, becoming a world-class omnichannel retailer and increasing revenue per customer. For additional information, please visit jcp.com.

JCPenney Media Relations:
(972) 431-3400
jcpnews@jcp.com
@jcpnews

Source: J. C. Penney Company, Inc.

Nordstrom Rewards program to add Trunk Club

CHICAGO, 2017-Jan-23 — /EPR Retail News/ — Beginning today (Jan. 20, 2017), Nordstrom (NYSE:JWN) cardholders will earn points toward Nordstrom Notes when they use their credit and debit cards at Trunk Club. Additionally, Trunk Club will waive its $25 home try-on fee when trunks are purchased with a Nordstrom card.

“Trunk Club is pleased to share that we will now be able to offer our Nordstrom cardholder customers the benefits of Nordstrom Rewards as we’re helping them to find their unique style,” said Terry Boyle, president of Trunk Club. “As part of the Nordstrom family, Trunk Club is excited to be able to offer programs and services like these so we can continue to enhance the service and experience we’re providing customers.”

As previously announced, Nordstrom Rewards recently expanded to include:

  • More $20 Nordstrom Notes: Customers earn two points per dollar when using your Nordstrom Visa® credit card, Nordstrom retail card or Nordstrom debit card.
  • More benefits: Early Access to Anniversary Sale, private holiday shopping parties, alterations, personal bonus point days and more.
  • Easy application process: Apply online at Nordstrom.com/rewards or at any Nordstrom or Nordstrom Rack store.

To learn more about the Nordstrom Rewards program, visit Nordstrom.com/rewards.

About Trunk Club
Trunk Club is a Chicago-based personalized styling service for men and women, offering both virtual and in-person shopping options. Shoppers can visit Trunk Club’s retail Clubhouses in Boston, Charleston, Chicago, Dallas, Los Angeles, New York City, Washington D.C., for an in-person styling session or custom fitting for any occasion. For those who prefer an at-home experience, Trunk Club offers a virtual styling option, where a personal stylist sends a curated trunk of clothing to their home based on the customer’s style, fit, and lifestyle preferences.  Trunk Club offers everything from weekend casual clothing to formal wear, and as a subsidiary of Nordstrom, the clothes and service are on par with those standards. For more information on Trunk Club, visit https://www.trunkclub.com/ or follow on TwitterInstagram, and Facebook.

CONTACT:
Kyle Donash (Trunk Club)
kyled@nordstrom.com
Cell: (630) 294-9679
Office: (312) 638-6708

SOURCE: Nordstrom, Inc.

Whole Foods Market announces Dallas-Fort Worth as the newest test market for its rewards program

AUSTIN, Texas, 2016-Aug-02 — /EPR Retail News/ — Whole Foods Market announced on its quarterly earnings call today that Dallas-Fort Worth is the newest test market for the company’s rewards program. Shoppers in the Dallas-Fort Worth area can now register for the program online at www.wholefoodsmarket.com/rewards.

“The rewards program is really about showing appreciation for our customers,” said Matt Nitowski, Global Executive Director of Customer Connection Marketing at Whole Foods Market. “We are excited to bring customers a program that they’ve been asking for and that celebrates their love of good food.”

The grocer’s first rewards pilot launched in Philadelphia in 2014, and once this market test is complete in Dallas-Fort Worth, Whole Foods Market intends to roll out this rewards program nationally.

The program offers a number of rewards, including 10 percent off your first purchase as a new rewards member, a one-time offer for 15 percent off the department of your choice, and select free products. The more customers shop at Whole Foods Market stores, the more rewards are unlocked.

Three lucky DFW-area shoppers who sign up for the rewards program before Aug. 31 will win free groceries for a year.

For more information, including a full list of participating stores, visit www.wholefoodsmarket.com/wfm-rewards.

Contact:

Darrah Gist
darrah.gist@wholefoods.com
678.638.5888

Lauren Bernath
lauren.bernath@wholefoods.com
678.638.5805

Source: Whole Foods Market