Starbucks opens its first store in Jamaica

Starbucks opens its first store in Jamaica

 

  • Starbucks and Caribbean Coffee Baristas Limited, a consortium led by Margaritaville Caribbean Group, have opened Jamaica’s first Starbucks® store at Doctor’s Cave Beach in Montego Bay
  • Up to 15 Starbucks® stores expected to open over the next five years with a focus on creating local jobs, delivering a unique customer experience, and supporting the region’s coffee producers
  • Starbucks Reserve® Jamaica Blue Mountain coffee featured, marking key milestone in company’s long history of sourcing coffee from Jamaica
  • Starbucks Jamaica to work with MultiCare Youth Foundation to support job training for disadvantaged youth

Montego Bay, JAMAICA, 2017-Nov-22 — /EPR Retail News/ — Starbucks today (November 21, 2017)  opened its first store in Jamaica and entered its 76th market globally, marking a historic milestone for the global coffee company’s Caribbean operations and its storied history of sourcing the highest quality coffee from the region going back more than four decades.

The new café, located at Doctor’s Cave Beach in Montego Bay, offers customers an inviting destination to relax, unwind and connect in one of the area’s most iconic neighborhoods. Featuring custom artwork by local artist Fiona Godfrey, the store’s unique design pays tribute to Jamaica’s history and rich coffee heritage. Customers can enjoy a wide range of Starbucks beverages and food, including its signature handcrafted hot and cold espresso beverages made with 100 percent arabica coffee. To mark this historic opening, the company is also featuring Starbucks Reserve® Jamaica Blue Mountain whole bean coffee, a long-time favorite with Starbucks customers in the U.S. and Canada.

“As a company that has worked for many decades with Jamaica’s coffee growing communities, we are honored to have the opportunity to work our local business partner Caribbean Coffee Baristas to open our first store in the beautiful island nation of Jamaica,” said Ricardo Rico, Starbucks general manager and vice president for Latin America and the Caribbean, who attended the opening celebrations in Montego Bay. “For Starbucks, this is an opportunity to build on more than forty years of the best in-store experience to customers around the globe that is rooted in high-quality coffee and our engaged, knowledgeable baristas. Our new Starbucks Jamaica partners (employees) are ready to welcome customers, as we mark the beginning of this exciting chapter in the Caribbean market.”

Starbucks® stores in Jamaica are operated by Caribbean Coffee Baristas Ltd., a joint venture between Ian Dear, Chief Executive Officer of leading restaurant management and franchise operator Margaritaville Caribbean Group and Adam Stewart, who is also Deputy Chairman and Chief Executive Officer of Sandals Resorts International. Together, they plan to open up to 15 locations in Jamaica over the next five years, with a shared commitment towards creating opportunities for Starbucks employees, delivering a unique and unmatched customer experience, and supporting the region’s coffee producers. Following Montego Bay, the company expects to open in Kingston in 2018.

“As a leading Caribbean hospitality group, our achievements have always been guided by listening, responding and delivering on our customers’ expectations,” said Dear. “Bringing Starbucks, a globally recognized and respected brand, to our Jamaican shores, is a natural progression for us.  We pledge to continue providing the high standards that we and Starbucks are known for. This is another occasion for us to create fantastic opportunities, for everyone involved, and to create another global platform for our locally-grown Blue Mountain Coffee.  We know that this venture will be highly successful, and we look forward to an exciting future with Starbucks.”

“We are thrilled to welcome Starbucks to Jamaica and bring the Starbucks Experience to customers on the island,” said Stewart. “Through our shared values, including our dedication to delivering the best customer experience, commitment to be an employer of choice, and operating responsibly in the communities we serve, we aim to create a truly unique coffeehouse experience here in Jamaica.”

“In addition, I believe that Starbucks, with its long-standing love of Jamaican Blue Mountain coffee, represents one of the greatest opportunities for the incremental growth in the export of our locally-grown coffee,” said Stewart.

Honoring Jamaica’s Rich Heritage through Coffee and Design

In celebration of Starbucks launch in the market, customers can now enjoy Starbucks Reserve® Jamaica Blue Mountain whole bean coffee – a rare and exceptional coffee grown by Amber Estate farms in the Blue Mountain region, and roasted exclusively at the state-of-the-art Starbucks Reserve™ Roastery in the company’s hometown of Seattle. The company also plans to source Jamaican coffee for single origin coffees and blends for its stores in other markets across Latin America, and connect agronomists and technical experts from the Starbucks Global Agronomy Center to coffee producers in Jamaica.

“This coffee is an opportunity for us to recognize and thank Jamaica’s coffee growing community for their continued partnership on this special single origin coffee, while introducing our first customers in Jamaica to a very special part of Starbucks own coffee journey – an amazing coffee that is roasted in our one and only Starbucks Reserve Roastery back home in Seattle,” said Rico.

In addition, through a unique store design, the new Starbucks café’ showcases the iconic brand while also celebrating the Jamaican people and their rich culture and heritage. The 1,200-sq.-ft. space sits within the protected Montego Bay Marine Park at Doctor’s Cave Beach, one of the most treasured and renowned beaches in Jamaica. The store features distinctly local design elements such as pickled-wood vaulted ceilings and louvered windows, preserved from their original state and enriched to create an authentic beachside café experience.

Custom artwork from locally based artist Fiona Godfrey is featured throughout the space. Godfrey, an Irish artist who has called Jamaica home for more than 25 years, created a custom mural for the new Starbucks® store featuring a lion, which she notes is the “perfect icon to create a sense of place in Starbucks Montego Bay” as well as the Doctor Bird, a national symbol for Jamaica. The juxtaposition of the small bird and the majestic lion, echo a popular expression in the country – “We likkle but we tallowah” – to show that while Jamaica is a small nation it has had a huge global impact across the arts, culture, sports, coffee and more. Godfrey also incorporated Jamaica’s famous misty blue mountains in the background of her mural – a bow to world-renowned Jamaican coffee.  A familiar local greeting of “hail up,” hand-painted by local company Carlton & Sons Signs and Graphix and local artist Sheridan Burgess, greets customers as they enter the store, and a well-wishing “walk good” meets customers at the end of the coffee bar.

The color palette of Godfrey’s mural draws from the colors of Jamaica – black, green, yellow and red – with touches of gold and ochre for the lion’s face. “Jamaicans love gold, and we win a lot of it,” said Godfrey. Similar gold touches can be found throughout the new store. The coffee bar is covered in walnut panels that feature subtle gold-painted reveals, the backwall granite is embedded with delicate gold flecks, and an excerpt from Jamaican poet Reginald M. Murray’s “The Song of the Blue Mountain Stream” is hand-painted in gold, serving as a backdrop as Starbucks baristas craft beverages at the Espresso Bar.

“Fiona did such a beautiful job on the mural for this store, and from the first conversation we had with her, we knew she would be the one to give this store its soul,” said Denise Rodriguez, design manager for the Starbucks store in Jamaica. “The lion is meant to represent the heart and spirit of the Jamaican people. He’s not a fierce or intimidating lion, he’s majestic and mighty, but gentle and caring – connecting eyes with the hummingbird, or Doctor Bird as it’s locally called, and embracing her, acknowledging her, and respecting her. The hummingbird is not threatened by the powerful lion, as they are proudly harmonious, much like Jamaica itself.”

Creating Opportunities for Jamaican Youth

Starbucks has a long history going back more than forty years of investing in the communities it serves worldwide by creating opportunities for young people, particularly those in underserved communities. The company plans to similarly partner with Caribbean Coffee Baristas Ltd. in Jamaica to support initiatives aimed at connecting young men and women in the community with the resources and support they need to succeed. Starbucks partners recently volunteered at the Garland Hall Memorial Children’s Home, painting and refurbishing the orphanage. The company is also looking at ways to support food donation and book and clothing drives.

In line with its global efforts to connect youth to economic opportunities, Starbucks plans to work with the MultiCare Youth Foundation to develop a Life and Work Skills training program for local youth from disadvantaged backgrounds, with a focus on 16- to 29-year-olds who are not in school or employed. With funding from The Starbucks Foundation, the program is intended to support youth in both Montego Bay and Kingston and will include customer service skills training to ensure youth are ready to access employment in the retail, service, or hospitality industries. By working with the MultiCare Youth Foundation, Starbucks also plans to include volunteer opportunities for partners to serve as mentors to participating youth.

Starbucks has operated stores in the Caribbean since 2002, when it opened its first store in Puerto Rico’s Old San Juan. It now operates in six Caribbean markets, including the Bahamas, Aruba, Curacao, Trinidad and Tobago, and now Jamaica. For Starbucks, which first opened in 1971 in Seattle’s historic Pike Place Market, the opening in Jamaica marks its 17th market in the Latin America and Caribbean region and 76th global market.

MEDIA CONTACT:

Global
Phone: 206 318 7100
Email: press@starbucks.com

SOURCE: Starbucks Corporation

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Starbucks Coffee Company signs licensing agreement with Alsea to develop and operate Starbucks® stores in Uruguay

SEATTLE and MONTEVIDEO, Uruguay, 2017-Jun-28 — /EPR Retail News/ — Starbucks Coffee Company (NASDAQ: SBUX) today (June 26, 2017) announced a new licensing agreement with its long-time strategic partner Alsea, a leading restaurant operator in Latin America and Spain. The agreement grants Alsea the exclusive rights to develop and operate Starbucks® stores in Uruguay, with the first store set to open in early 2018 in Montevideo. Starbucks and Alsea have worked together since 2002, now serving millions of customers in Mexico, Argentina, Chile, and Colombia in 841 Starbucks® stores and employing more than 10,500 Starbucks partners (employees). Uruguay will become the fifth market in this partnership, and Starbucks 18th market in the Latin America and Caribbean region.

“We are thrilled to have the opportunity to bring the Starbucks Experience to customers in Uruguay – a critical emerging market as we continue our expansion across South America,” said Ricardo Rico, general manager and vice president for Starbucks Latin America. “As we position the brand for continued growth, Alsea continues to be an invaluable strategic partner in the region as we pursue disciplined and profitable growth in a way that celebrates local cultures and coffee traditions.”

Alsea, a leading restaurant operator of global brands in the quick service, coffee shop, casual and family dining segments, has a diversified portfolio including Starbucks, Domino’s Pizza, Burger King, Chili’s, California Pizza Kitchen, P.F. Chang’s, Italianni’s, The Cheesecake Factory, Vips, El Portón, Archie’s, Foster’s Hollywood, LAVACA and Cañas y Tapas. The company operates more than 3,200 stores and has more than 67,000 employees in Mexico, Argentina, Chile, Colombia, Brazil and Spain. The new agreement with Starbucks also represents Alsea’s first foray into Uruguay, representing a critical business opportunity in a new South American market.

“I am pleased to announce the entry of Alsea into a new market such as Uruguay, which allows us to continue with our solid growth strategy, reinforcing the presence of our brands in the region,” said Federico Tejado, Chief Executive Officer of Alsea International. “We will build on our knowledge of the Starbucks brand, which we have operated for 15 years now and of which we currently have 841 stores operating in four countries.”

For more than 45 years, Starbucks has built its brand by delivering a consistent, authentic in-store experience to customers around the globe that is rooted in high-quality arabica coffee and engaged, knowledgeable baristas. Since launching the brand in Latin America, Starbucks has grown to over 1,100 stores employing more than 13,000 partners (employees) across 16 markets, 15 of which are operated by trusted licensing partners. Starbucks will open next in Jamaica in the fall of 2017, and Uruguay in early 2018.

About Alsea

Alsea is the leading restaurant operator in Latin America and Spain of global brands in the quick service, coffee shop, casual and family dining segments. It has a diversified portfolio, with brands such as Domino’s Pizza, Starbucks, Burger King, Chili’s, California Pizza Kitchen, P.F. Chang’s, Italianni’s, The Cheesecake Factory, Vips, El Portón, Archie’s, Foster’s Hollywood, LAVACA and Cañas y Tapas. The company operates more than 3,200 units and has more than 67,000 employees in Mexico, Argentina, Chile, Colombia, Brazil and Spain. Alsea’s business model includes support for its brands through a Shared Services Center that provides all the Administrative and Development Processes, as well as the Supply Chain. For more information, visit: www.alsea.com.mx

About Starbucks

Since 1971, Starbucks Coffee Company has been committed to ethically sourcing and roasting high-quality arabica coffee. Today, with more than 26,000 stores around the globe, Starbucks is the premier roaster and retailer of specialty coffee in the world. Through our unwavering commitment to excellence and our guiding principles, we bring the unique Starbucks Experience to life for every customer through every cup. To share in the experience, please visit our stores or online at news.starbucks.com and Starbucks.com.

SOURCE: Starbucks Corporation

MEDIA CONTACT:

Global
Phone: 206 318 7100
Email: press@starbucks.com

 

 

Starbucks Expands Caribbean Presence With First Store in Jamaica

Starbucks Expands Caribbean Presence With First Store in Jamaica

 

Starbucks has granted Caribbean Coffee Traders Limited the exclusive rights to develop and operate stores in Jamaica

SEATTLE and KINGSTON, Jamaica, 2017-May-08 — /EPR Retail News/ —Starbucks Coffee Company (NASDAQ: SBUX) today (May 4, 2017) announced it has entered a geographic licensing agreement with Caribbean Coffee Traders Limited, a consortium led by Margaritaville Caribbean Group, a leading restaurant management and franchise operator in the Caribbean. The agreement grants Caribbean Coffee Traders the exclusive rights to own and operate Starbucks® stores in the country. Jamaica will be Starbucks 17th market in the Latin America and Caribbean region, with the first store slated to open in Montego Bay.

“Jamaica is a country blessed with a rich culture and heritage, particularly with its locally-grown and world renowned Blue Mountain coffee, which Starbucks has sourced as a specialty offering for over 40 years,” said Ricardo Rico, Starbucks general manager and vice president for Latin America operations. “We are delighted to build on this legacy and continue our expansion into the Caribbean by introducing the Starbucks Experience in Jamaica for the first time. As we position the brand for continued growth, we are proud to add Caribbean Coffee Traders to our strong network of licensing partners and leverage their proven market capabilities to reach new customers.”

Starbucks® stores in Jamaica will be operated by Caribbean Coffee Traders Limited, a joint venture between Ian Dear, Chief Executive Officer of Margaritaville Caribbean Group and Adam Stewart, who is also Deputy Chairman and Chief Executive Officer of Sandals Resorts International. Margaritaville Caribbean Group currently operates restaurant, entertainment and tour concepts throughout the Caribbean, and provides complete, multi-branded food and beverage experiences for major Caribbean tourism hubs. Margaritaville Caribbean Group’s brand portfolio includes a diverse collection of proprietary brands, international franchises, casual dining concepts, themed bars and popular quick service restaurants, including Wendy’s, Dominos, Dairy Queen, Quiznos, Auntie Annie’s, Cinnabon, Moe’s Southwest Grill and Nathan’s. The group employs over 1,000 people throughout the region.

“We are thrilled to welcome Starbucks, a globally recognized brand, to Jamaica. Leveraging our knowledge of the local market, we will deliver upon the Starbucks Experience and create a global platform for Jamaica’s locally-grown and Blue Mountain© coffee.” said Ian Dear, Chief Executive Officer of Margaritaville Caribbean Group. “Our organizations share similar values, including our dedication to the customer experience, commitment to our crew members, and responsible corporate citizenship.”

For more than 45 years, Starbucks has built its brand by delivering a consistent, authentic in-store experience to customers around the globe that is rooted in high-quality arabica coffee and engaged, knowledgeable baristas. Since launching the brand in Latin America, Starbucks has grown to over 1,000 stores across 16 markets, 15 of which are operated by trusted licensing partners. In the Caribbean, Starbucks licensees currently operate 43 stores across Aruba, the Bahamas, Curacao, Puerto Rico, and most recently, Trinidad and Tobago. Jamaica will become the company’s sixth market in the Caribbean region.

About Starbucks

Since 1971, Starbucks Coffee Company has been committed to ethically sourcing and roasting high-quality arabica coffee. Today, with more than 25,000 stores around the globe, Starbucks is the premier roaster and retailer of specialty coffee in the world. Through our unwavering commitment to excellence and our guiding principles, we bring the unique Starbucks Experience to life for every customer through every cup. To share in the experience, please visit our stores or online at news.starbucks.com and Starbucks.com.

MEDIA CONTACT:

Global
Phone: 206 318 7100
Email: press@starbucks.com

SOURCE: Starbucks Corporation

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Starbucks now with 100 stores in Argentina, its sixth market in Latin America

SEATTLE, 2016-May-23 — /EPR Retail News/ — Silvia Gonzalez was store manager at the Alto Palermo store in Buenos Aires when Starbucks opened the doors to its first store in Argentina in May 2008, its sixth market in Latin America. The opening with joint-venture partner Alsea marked a key moment in Starbucks expansion in the region, which now includes nearly 1,000 stores in 15 countries.

“I wanted to be part of Starbucks, for what I had read before about this company and that is what made me fall in love with the brand,” Gonzalez said.

Now a district manager, Gonzalez is overseeing several Buenos Aires stores as Starbucks opens its 100th store in Argentina.

“Things have changed a lot,” she said. “Since the opening of Alto Palermo, every year has brought great learnings, and that knowledge has strengthened each of us to continue improving.”

Marina Vega is manager of Argentina’s 100th store, the Mástil Starbucks in San Isidro. She was interviewed by Gonzalez just a few months after the opening of the Alto Palermo store, and was hired as a barista for its third store on Federico Lacroze Avenue in Buenos Aires.

“At that time I did not know Starbucks,” Vega said. “My first interview was with Silvia and the one thing that captivated me from the beginning was the teamwork and the great working environment.”

In its eight years in Argentina, Starbucks has continued to grow in the capital city of Buenos Aires while expanding beyond to the cities of Córdoba and Mendoza. Starbucks opened new stores in leafy neighborhoods, bustling business districts and entertainment centers. Stores in historic spaces, such as the legendary Gran Rex Theater, have become gathering places that honor Argentina’s past.

Inspired by the country’s culinary heritage, Starbucks stores in the country offer specialty food and beverages, including Dulce de Leche Latte and Frappuccino® blended beverages. Customers can also enjoy medialuna croissants; alfajores (chocolate cookies filled with dulce de leche), and tea sandwiches calledsándwiches de miga.

“Starbucks is honored to be a part of Argentina’s vibrant culture and coffee scene,” said Ricardo Rico, Starbucks vice president of Operations for Latin America. “Together with our partner Alsea, we look forward to growing the brand in Argentina and building on the strong foundation of customer trust and loyalty by continuing to take care of our people, delivering the highest quality coffee, and innovating in product, store design and the customer experience. We would like to thank all of our partners in Argentina who wear the green apron with pride and deliver the Starbucks Experience to our customers each and every day.”

“We remain committed to the Argentinian market in the long term, with full confidence in its potential growth as we focus on expanding the brand, creating jobs, and growing our overall portfolio,” said Fabián Gosselin, chief executive officer of Alsea International. “We are proud to celebrate this historic milestone of 100 stores. This would not have been possible without the trust of our strategic partnerStarbucks and without our more than 1,400 partners who help us exceed the expectations of millions of customers in Argentina.”

For more information on this news release, contact the Starbucks Newsroom

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Starbucks now with 100 stores in Argentina, its sixth market in Latin America

Starbucks now with 100 stores in Argentina, its sixth market in Latin America

Starbucks to open in Trinidad and Tobago in 2016

SEATTLE, 2016-Feb-02 — /EPR Retail News/ — Starbucks Coffee Company (NASDAQ: SBUX) has announced plans to open its first location in Trinidad and Tobago in 2016, representing the company’s 16th market in the Latin America and Caribbean region.

“We are proud to bring the Starbucks Experience to Trinidad and Tobago, marking a key milestone in our continued efforts to expand operations across the Caribbean,” said Ricardo Rico, Starbucks vice president for Latin America operations. “We look forward to opening our first store in the market and sharing our deep passion and knowledge of some of the finest coffees from around the world.”

Starbucks stores in Trinidad and Tobago will be exclusively owned and operated by Prestige Holdings Limited (PHL), a leading restaurant management company in the Caribbean, which operates the KFC, Pizza Hut, TGI Friday’s, and Subway brands in the region, employing more than 3,000 employees across 112 locations. For over 40 years, PHL has been at the center of Trinidad and Tobago’s business landscape providing customers with a one of a kind retail experience. PHL will be responsible for delivering Starbucks iconic coffeehouse experience to customers and overseeing the brand’s growth in the market.

“We are pleased to be working with Starbucks and look forward to leveraging our expertise and knowledge of the market to deliver the Starbucks Experience to customers in Trinidad and Tobago,” said Charles Pashley, Chief Executive Officer of Prestige Holdings Limited. “Like Starbucks, we are committed to creating moments of connection for our valued customers by delivering a fantastic retail experience, high-quality products and world class operations.”

For more than 40 years, Starbucks has built its brand by delivering a consistent, authentic in-store experience to customers around the globe that is rooted in high-quality arabica coffee and engaged, knowledgeable baristas. Since launching the brand in Latin America, Starbucks has grown to over 940 stores across 15 markets, 14 of which are operated by its trusted licensing partners. In the Caribbean, Starbucks licensees currently operate 33 stores across Aruba, the Bahamas, Curacao, and Puerto Rico, making Trinidad and Tobago its fifth market in the Caribbean region.

“We see continued opportunities for growth in the Caribbean and collaborating with partners like Prestige Holdings is helping us leverage their proven market capabilities to create even greater value for both our customers and partners,” Rico added.

About Prestige Holdings Ltd.
Prestige Holdings Limited continues to enhance the restaurant experience across the Caribbean. Launching in 1972 in Trinidad and Tobago with KFC restaurants, our commitment to service excellence led to increasing our offering with Pizza Hut restaurants in 1994, TGI Fridays in 2001 and Subway restaurants in 2011. We value the individual experiences people share together in our restaurants and we continue our vision for the brands we share to be in the hearts and minds of our customers and team members.

For more information on this news release, contact us