Dunkin’ Brands Group migrates its mobile applications, e-commerce websites, and corporate IT infrastructure applications to AWS

Dunkin’ Brands has migrated mobile applications, e-commerce websites, and corporate IT infrastructure to AWS

SEATTLE, 2017-Apr-20 — /EPR Retail News/ — Today (Apr. 19, 2017), Amazon Web Services, Inc. (AWS), an Amazon.com company (NASDAQ: AMZN), announced that Dunkin’ Brands Group, Inc. (Nasdaq: DNKN), the parent company of Dunkin’ Donuts and Baskin-Robbins, has selected AWS as its cloud infrastructure provider. The company has completed the migration of its mobile applications, e-commerce websites, and key corporate IT infrastructure applications from on-premises infrastructure to AWS for increased scalability, reliability, availability, security, and reduced costs, and has improved the digital experience for Dunkin’ Donuts and Baskin-Robbins guests.

Dunkin’ Brands has a number of customer-facing applications, such as its mobile applications and e-commerce websites, which serve as a critical way for the company to interact with its customers. Dunkin’ Donuts and Baskin-Robbins customers frequently use their mobile applications to review the menu, order ahead, and redeem rewards, allowing customers to easily and quickly pay for their orders or send virtual gift cards. Several of these business applications, as well as the Dunkin’ Brands digital web properties, run on AWS. In addition to providing high performance, reliability, and security, AWS has enabled Dunkin’ Brands to maintain high availability during peaks in usage. For example, key consumer events like National Coffee Day and National Donut Day, as well as popular timeframes such as the holiday season, drive significant peaks in use of these key applications. While Dunkin’ Brands had previously found it increasingly difficult to predict and manage the on-premises capacity needed to provide an optimal digital experience for its guests during these times, it now relies on AWS to easily and reliably scale up and down as needed. In addition, Dunkin’ Brands has also migrated internal corporate IT infrastructure applications to AWS to reduce costs and increase availability.

“Our mobile applications and digital properties are an absolutely critical way through which we reach our customers and they must be secure, available, and high performing at all times,” said Santhosh Kumar, Vice President, Infrastructure, Data Security and Privacy at Dunkin’ Brands. “We selected AWS as our cloud infrastructure provider for these key business applications due to the depth and breadth of the AWS services, and their experience in securely managing enterprise applications. AWS also provides us with redundancy to help us meet our goals of high reliability and availability, robust security and optimal performance for our applications, and the ability to quickly add capacity on demand when needed.”

“Dunkin’ Brands is a great example of an enterprise company’s journey to AWS. They began their migration to AWS with their development and test workloads and websites, and after benefiting from lower costs, faster innovation rates, and improved reliability, migrated critical, customer-facing and corporate IT infrastructure applications,” said Mike Clayville, Vice President, Worldwide Sales at AWS. “We’re excited to work closely with Dunkin’ Brands as they continue their journey to AWS.”

About Amazon Web Services
For 11 years, Amazon Web Services has been the world’s most comprehensive and broadly adopted cloud platform. AWS offers over 90 fully featured services for compute, storage, networking, database, analytics, application services, deployment, management, developer, mobile, Internet of Things (IoT), Artificial Intelligence (AI), security, hybrid, and enterprise applications, from 42 Availability Zones (AZs) across 16 geographic regions in the U.S., Australia, Brazil, Canada, China, Germany, India, Ireland, Japan, Korea, Singapore, and the UK. AWS services are trusted by millions of active customers around the world — including the fastest growing startups, largest enterprises, and leading government agencies — to power their infrastructure, make them more agile, and lower costs. To learn more about AWS, visit https://aws.amazon.com.

About Amazon
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Customer reviews, 1-Click shopping, personalized recommendations, Prime, Fulfillment by Amazon, AWS, Kindle Direct Publishing, Kindle, Fire tablets, Fire TV, Amazon Echo, and Alexa are some of the products and services pioneered by Amazon. For more information, visit www.amazon.com/about and follow @AmazonNews.

About Dunkin’ Brands Group, Inc.
With more than 19,000 points of distribution in more than 60 countries worldwide, Dunkin’ Brands Group, Inc. (Nasdaq: DNKN) is one of the world’s leading franchisors of quick service restaurants (QSR) serving hot and cold coffee and baked goods, as well as hard-serve ice cream. At the end of the third quarter 2016, Dunkin’ Brands’ nearly 100 percent franchised business model included more than 12,000 Dunkin’ Donutsrestaurants and more than 7,700 Baskin-Robbins restaurants. Dunkin’ Brands Group, Inc. is headquartered in Canton, Mass.

Source: Amazon Web Services, Inc.

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Dunkin’ Brands Group announces the promotion of five executives

CANTON, MA, 2017-Feb-25 — /EPR Retail News/ — Dunkin’ Brands Group, Inc., (Nasdaq: DNKN), the parent company of Dunkin’ Donuts and Baskin-Robbins, today (February 23, 2017) announced the promotions of five executives. Grant Benson has been promoted to Senior Vice President, Franchising and Development, Dunkin’ Brands; Amanda Helming has been promoted to Vice President, Dunkin’ Donuts U.S. Brand Marketing and Pricing; Santhosh Kumar has been promoted to Dunkin’ Brands’ Vice President, Enterprise Infrastructure, Data Security and Privacy; Mark Youngworth has been promoted to Vice President, International Brand Marketing & Digital Communications; and Jeremy Biser has been promoted to Vice President, International Operating Systems, Learning, Food Safety & Equipment.

A 31-year veteran of Dunkin’ Brands, Mr. Benson has held a variety of positions at the company in operations, restaurant development, franchising and business development. In his newly expanded role, he will lead restaurant franchising and development for both the Dunkin’ Donuts and Baskin-Robbins brands in the U.S., helping it maintain its position as one of the fastest growing companies by unit count in the quick-service restaurant industry. Mr. Benson reports to David Hoffmann, President, Dunkin’ Donuts U.S. and Canada.

In her new role, Ms. Helming will oversee overall Dunkin’ Donuts brand strategy and category management for both beverages and food, while continuing to lead the Pricing Strategy & Analytics team. In her nearly five years at Dunkin’ Brands, she helped build the company’s Insights organization as Senior Director – Global Consumer Insights & Pricing, and also served as Director – Brand Marketing & Strategic Initiatives for Dunkin’ Donuts U.S. Her experience also includes positions in management and strategy with General Mills, Disney and ESPN Media Networks. Ms. Helming will report to Chris Fuqua, Dunkin’ Donuts’ Senior Vice President of Brand Marketing, Global Consumer Insights and Product Innovation.

A 16-year veteran of Dunkin’ Brands, Mr. Kumar has held a variety of leadership positions in the company’s Information Technology and Services organization, most recently as Senior Director of IT, Infrastructure, Information Security/Privacy and Electronic Payments. Mr. Kumar has been responsible for leading and directing the overall architecture, deployment and physical operation and performance of Dunkin’ Brands’ global data security, privacy and payment initiatives and processes.  He reports to Jack Clare, Chief Information & Strategy Officer at Dunkin’ Brands.

Mr. Youngworth has led all aspects of brand marketing and consumer engagement for both the Dunkin’ Donuts and Baskin-Robbins brands outside of the U.S. and Canada. In addition to his work to reposition the Baskin-Robbins and Dunkin’ Donuts brands internationally, he and his team have also expanded the company’s digital marketing capabilities. Mr. Youngworth reports to Bill Mitchell, President of Dunkin’ Brands International.

Mr. Biser has played a key role in increasing Dunkin’ Brands’ operational consistency and business standards internationally. In addition to his current responsibilities, he is also assuming oversight of the International Field Learning team. Mr. Biser will also report to Bill Mitchell, President of Dunkin’ Brands International.

“We are pleased to announce the well-deserved promotions of Grant, Amanda, Santhosh, Jeremy and Mark. All of have made vital contributions to our organization in areas that are critical for our franchisees and our guests, and they will each play an important role in Dunkin’ Brands’ continued growth and success, both in the U.S. and around the world,” said Nigel Travis, Dunkin’ Brands’ Chairman and Chief Executive Officer.

About Dunkin’ Brands Group, Inc.

With more than 20,000 points of distribution in more than 60 countries worldwide, Dunkin’ Brands Group, Inc. (Nasdaq: DNKN) is one of the world’s leading franchisors of quick service restaurants (QSR) serving hot and cold coffee and baked goods, as well as hard-serve ice cream. At the end of the fourth quarter 2016, Dunkin’ Brands’ 100 percent franchised business model included more than 12,200 Dunkin’ Donuts restaurants and more than 7,800 Baskin-Robbins restaurants. Dunkin’ Brands Group, Inc. is headquartered in Canton, Mass.

Contact:

Name: Justin Drake
Phone: 781-737-5200
Email:press@dunkinbrands.com

Source: Dunkin’ Donuts