RCH: smart devices and cloud-based software become increasingly important for the effective and timely management and automation of POS

Treviso, ITALY, 2018-Jan-09 — /EPR Retail News/ — RCH Group SpA, a provider of advanced point of sale systems for the retail, food and beverage, and the public administration sector, today announced the launch of the European headquarters of its subsidiary, RCH Europe, in Innsbruck, Austria. This new centre of operations will support the company’s growing activities across the region. Overseeing this endeavour is RCH Overseas Sales Director, Michele Stecca.

The opening of the company’s European headquarters comes as it expands its product offering with the addition of cloud-based software and smart technology capabilities and applications. RCH’s products are based on open standards technology and can be easily integrated with various third-party applications and systems.

“This is an exciting time for RCH Europe and marks a major milestone for our company as we expand our presence across European markets”, said Michele Stecca, RCH Overseas Sales Director. “With the advent of mobile technology, the necessity of smart devices and cloud-based software is becoming increasingly important for the effective and timely management and automation of POS.”

2017 was a pivotal year for the company with new deployments in several countries across Europe. An increasing European customer base coupled with the necessity to have centralised operations to handle all regional deployments and after-sales technical support led the company to Austria.

RCH Europe designs, produces, and sells fiscal printers, fiscal and non-fiscal cash registers, and Point of Sale (POS) hardware and software. Since its foundation over 48 years ago, the company’s products, all conceived in Italy, are recognised across several markets for their advanced technology, smart designs, and ease of use.

The expansion of RCH in Europe is a step forward towards strengthening and growing the company’s portfolio of clients. The new office also represents the extension of the RCH team, as the company will offer new job opportunities in the Innsbruck office.

More information about RCH Europe and its products is available at http://www.rch-europe.com/

SOURCE: EuropaWire

NCR ATM and software solutions to modernize Deutsche Postbank’s retail bank branch network

NCR ATM and software solutions enable one of Germany’s largest retail banks to improve service and offer greater flexibility for customers

Augsburg, Germany, 2016-Jan-14 — /EPR Retail News/ — NCR Corporation (NYSE: NCR), the global leader in consumer transaction technologies, announced today that Deutsche Postbank AG will modernize its retail bank branch network with NCR intelligent deposit ATMs and NCR SelfServ 85 consulting kiosks. The NCR software and hardware solutions deployed by Postbank will enable customers to make appointments and calculate loans on the NCR kiosks, as well as deposit notes and coins through the convenient new ATMs. The new solutions will be available 24/7 across many Postbank locations, with long term plans to roll out the NCR technology across all 1,100 branches.

The ability for customers to conduct routine tasks and initial research at their own pace, and at any time they wish, will help improve customer experience, while simultaneously freeing bank staff to interact with customers on other complex, high-value banking services.

Deutsche Postbank AG is one of Germany’s largest retail banks, with 14 million customers and 15,000 employees, and annual revenues of 155 billion Euro in 2014. Postbank is focused on consumer and business customers that are served through a network of 1,100 branches, 4,500 partner branches and 900 financial consulting centers. The company prides itself in its customer proximity and has identified personal contact with its customers as key component of its success. For this reason, Postbank invests continuously in improving customer experience in its branches.

As part of that strategy, Postbank will deploy more than 500 NCR solutions, including NCR SelfServTM 32 and NCR SelfServTM 34 ATMs, as well as NCR SelfServTM 85 kiosks and NCR account service terminals. While the NCR ATMs enable direct cash deposits to current and savings accounts, the SelfServ 85 kiosks offer a number of completely new services to customers, such as information on new offers, topical finance trends, as well as savings and credit account access. The kiosks’ intuitive touch screens enable customers to calculate loan rates directly on site and make appointments with their bank managers. Furthermore, the NCR solutions feature innovative software solutions to improve customer experience and drive operational efficiency.

“Whether it is saving cash given as a birthday present or the daily earnings of a hairdresser, customers can make all kinds of deposits and the money is credited to their accounts on the same day,” said Kai Schlueter, Chief Operating Officer Self-Service and Retail Banking at Postbank. ”The new generation of NCR solutions significantly improve our service provision as it gives customers more flexibility and the freedom to choose which transactions they want to conduct themselves and which they prefer direct assistance with.”

NCR security software protects the SelfServ ATMs against known and unknown malware and fraud attacks. In addition, NCR Skimming Protection Solution (SPS) protects cardholder data from card skimming attacks by detecting and jamming the signal of fraudulent skimming devices, as well as notifying the bank in real-time.

“Consumers want their banking experience to be digital, but also personal”, explained Harald Heinz, Channel Area Leader in Germany, Austria and Switzerland at NCR Financial Services. “Investing in self-service solutions helps Postbank to achieve this, while freeing bank employees to help customer with more complex consulting services. The technology also provides flexible and innovative customer services that are available outside standard office hours.”

About NCR Corporation
NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables more than 550 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier.

NCR is headquartered in Duluth, Georgia with over 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.

Web sites: www.ncr.com
Twitter: @NCRCorporation
Facebook: www.facebook.com/ncrcorp
LinkedIn: www.linkedin.com/company/ncr-corporation
YouTube: www.youtube.com/user/ncrcorporation

News Media Contacts

Ortrud Wenzel
NCR Public Relations
+49 821 405 8191
ortrud.wenzel@ncr.com

SOURCE: NCR Corporation

Wincor Nixdorf and Wayne Fueling Systems to showcase hardware and software solutions for fuel and convenience stores at 2014 NACS Show in Las Vegas, October 7-10

Wincor Nixdorf to Feature Products at NACS Show October 7-10, 2014 in Las Vegas

Paderborn, Germany, 2014-10-8— /EPR Retail News/ — Wincor Nixdorf, a global leader in advanced and innovative retail technologies, announced in June 2014 it will form a global alliance with Wayne Fueling Systems and will showcase hardware and software solutions for fuel and convenience stores at the 2014 National Association of Convenience Stores Show in Las Vegas October 7-10.

“Wincor Nixdorf is proud to be launching our global portfolio of fuel and convenience automation solutions. The alliance with Wayne Fueling Systems brings the full value of Wincor Nixdorf to the fuel market said Javier López-Bartolomé, Senior Vice President, Region Americas, and Wincor Nixdorf USA President and CEO. “We are excited about our relationship with Wayne Fueling Systems and about demonstrating our integrated product suite for fuel and convenience stores at Wayne’s booth at NACS.”

Convenience stores and other small retailers selling fuel today face numerous challenges, including globalization, increasing competition, new technologies and channels, rising personnel costs, and decreased brand loyalty among customers. These challenges require comprehensive, innovative solutions using ideas that expand on the traditional markets and make use of new potential. Wincor Nixdorf Service Stations International’s products offer companies unique opportunities to strengthen their customer relations, achieve value growth, and increase return on investment, while simultaneously reducing the total cost of ownership. The company’s fully integrated portfolio of products and services rapidly adapt to current market requirements and react dynamically to future challenges.
In Las Vegas, Wincor Nixdorf will demonstrate its point-of-sale (POS) application with cash management, mobile POS, back-office and head-office solutions, which is integrated in Wayne’s environment.

“Together, these two global leaders offer a comprehensive, fully integrated solution for convenience stores and services stations around the world, enhance customer experiences and bring more flexibility to the fueling industry by offering broader access to payment and loyalty systems,” explains Horst von Wels, Vice President and Head of Service Station International at Wincor Nixdorf. “Retail fuel station operators benefit from faster end-to-end implementation of new functions, more innovative enhancements to existing solutions, and highly efficient project rollouts. Equally important, they also benefit from a long-term secure investment in global platforms based on flexible technology that is designed to provide one base for a multitude of different business processes and retail store networks. ”

Together, Wincor Nixdorf and Wayne offer complete hardware (Wincor Nixdorf BEETLE™ POS terminal), software (Wincor Nixdorf NAMOS™ i-SERVICE STATION), and on-going service capabilities. They cover point-of-sale, back-office and head-office software, cash management (Cineo C1010 and C6010), and mobile point-of-sale. The solutions will be fully integrated in the Wayne environment, including the Wayne Fusion™ forecourt system and fuel dispensers, and will show the great capability of valuable functionality across a full range of retail fuel systems to benefit global, regional, national oil companies, branded wholesalers, high-volume retailers, fleet operations, and independent fuel station retailers.

The (National Association of Convenience Stores) Show 2014 will take place from October 7 – 10 at the Las Vegas Convention Center in Las Vegas, Nevada. Wincor Nixdorf and Wayne Fueling Systems will be demonstrating in booth #6621.

For information on the NACS show, visit http://www.nacsonline.com/nacsshow/Pages/default.aspx.